As a club manager, one resume challenge you might face is highlighting your diverse skill set in a compelling and organized manner that appeals to potential employers. Our guide offers strategies and examples on how to distill your varied experience into a coherent narrative, showcasing your leadership and management skills effectively.
- Club manager resume samples that got people hired at top companies.
- How to perfect the look-and-feel of your resume layout.
- How to showcase your achievements and skills through various resume sections.
- How you could hint to recruiters why your resume is the ideal profile for the job.
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Best practices for the look and feel of your club manager resume
Before you even start writing your club manager resume, first you need to consider its layout and format.
What's important to keep in mind is:
- The reverse-chronological resume is the most widely used format to present your experience, starting with your latest job.
- Your club manager resume header needs to include your correct, professional contact details. If you happen to have a professional portfolio or an updated LinkedIn profile, include a link to it.
- Ensure your resume is no longer than two pages - you don't have to include irelevant experience on your resume just to make it look longer.
- Unless specified otherwise, submit your resume in the most popular format, the PDF one, as this will ensure your club manager resume isn't altered.
Targeting Canada? – Keep in mind their resume layout may differ from others.
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PRO TIP
If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.
The six in-demand sections for your club manager resume:
- Top one-third should be filled with a header, listing your contact details, and with a summary or objective, briefly highlighting your professional accolades
- Experience section, detailing how particular jobs have helped your professional growth
- Notable achievements that tie in your hard or soft skills with tangible outcomes
- Popular industry certificates to further highlight your technical knowledge or people capabilities
- Education to showcase your academic background in the field
What recruiters want to see on your resume:
- Proven experience with event planning, promotion, and club management operations
- Strong financial management skills, including budget preparation and revenue generation strategies
- Excellent leadership and team management abilities to oversee staff and create a positive work environment
- Deep understanding of marketing techniques and customer engagement tactics to drive patronage and loyalty
- Knowledge of relevant legal and regulatory requirements, including health and safety standards, licensing, and age verification protocols
Quick guide to your club manager resume experience section
After deciding on the format of your resume, it's time to organize your experience within the dedicated section.
It's common for club manager professionals to be confused in this part of the process, as they may have too much or little expertise.
Follow the general rules of thumb to be successful when writing this part of your resume:
- The perfect number of bullets you should have under each experience item is no more than six;
- Select not merely your responsibilities, but the most noteworthy achievements for each role that match the job requirements;
- List any certificates or technical expertise you've gained on the job and how they've helped you progress as a professional;
- Carefully select the power verbs to go along with each bullet to avoid generic ones like "managed" and instead substitute those with the actuality of your particular responsibility;
- Integrate valuable keywords from the job advert in the form of achievements under each role you list.
If you're on the search for further advice on how to write your club manager experience section, get some ideas from real-world professional resumes:
- Implemented innovative marketing strategies to increase club membership by 40%, surpassing the annual target within the first year.
- Managed a team of 30 staff members, facilitating professional development that resulted in a 25% increase in employee retention.
- Oversaw the renovation of the club facilities, improving customer satisfaction scores by 30% due to enhanced amenities and services.
- Directed the application of a comprehensive digital transformation resulting in a 35% increase in online booking and engagement.
- Launched a new VIP membership program which attracted 200+ high-value clients, substantially boosting the club's profitability.
- Negotiated and secured exclusive contracts with premium suppliers, ensuring a unique range of amenities while controlling operating costs.
- Initiated a member feedback system to tailor services to client needs, improving member satisfaction rates by over 50%.
- Coordinated large scale events and promotions that increased club revenue streams by 20% during off-peak seasons.
- Implemented a rigorous cost-control program that cut unnecessary expenses by 15%, maintaining quality of service.
- Managed the opening of a new club location, recruiting a full staff and establishing operational procedures that mirrored the brand's high standards.
- Developed a partnership with local businesses and vendors to enhance club's offerings, resulting in a 25% increase in cross-promotion sales.
- Leveraged social media platforms to heighten club's online presence, achieving a surge of 50% more followers within a six-month period.
- Spearheaded the implementation of a state-of-the-art fitness tracking system to personalize client workout programs, leading to a 45% rise in client success stories.
- Orchestrated the club's first international wellness retreat, generating excess revenue and positioning the club as a leader in global fitness experiences.
- Launched a sustainable initiative within the club, significantly decreasing carbon footprint by 60% through the adoption of green technologies and practices.
- Redesigned the customer service protocol to prioritize client experience, resulting in a 95% satisfaction rating across all club services.
- Executed a strategic shift to include holistic health services, which accounted for 30% of the club's total revenue growth.
- Collaborated with IT staff to upgrade club management software, streamlining operations efficiency by 40%.
- Revitalized the club's branding and event planning, launching signature experiences that quadrupled event bookings year over year.
- Championed a diversity and inclusion program, enriching the club's culture and increasing member base diversity by 35%.
- Established a data-driven decision-making culture, using member usage patterns to optimize club hours and staffing, reducing operational costs by 20%.
- Masterminded a strategic alliance with a leading sportswear brand, enhancing the club's market position and member exclusives.
- Organized and led a complete club rebranding, successfully repositioning the club in the market and attracting a younger demographic by at least 30%.
- Invested in cutting-edge gym equipment and training programs that yielded a member attendance increase of 20% during traditionally slow hours.
The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for club manager professionals.
Top Responsibilities for Club Manager:
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Quantifying impact on your resume
- Document the percentage increase in club memberships under your management, indicating your effectiveness in marketing and member retention strategies.
- Record the amount of revenue generated from events and promotions you organized, showcasing your ability to drive sales and profitability.
- List the number of events hosted annually at your club to highlight your capabilities in event management and coordination.
- Report the reduction in operational costs due to efficiency improvements you implemented, demonstrating your cost-management skills.
- Include the employee turnover rate during your tenure to show your impact on staff retention and morale.
- Mention the specific number of VIP relationships you have established and maintained, proving your networking and relationship-building skills.
- Quantify the increase in social media followers and engagement to illustrate your digital marketing success and ability to grow the club's online presence.
- Note the net promoter score (NPS) or customer satisfaction ratings achieved to reflect on how you have positively influenced customer experience.
Action verbs for your club manager resume
Making the most of your little to none professional experience
If you're hesitant to apply for your dream job due to limited professional experience, remember that recruiters also value the unique contributions you can offer.
Next time you doubt applying, consider this step-by-step approach for your resume's experience section:
- Rather than the standard reverse chronological order, opt for a functional-based format. This shifts the focus from your work history to your achievements and strengths;
- Include relevant internships, volunteer work, or other non-standard experiences in your club manager resume's experience section;
- Utilize your education, qualifications, and certifications to bridge gaps in your club manager resume experience;
- Emphasize your interpersonal skills and transferable skills from various industries. Often, recruiters seek a personality match, giving you an advantage over other candidates.
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PRO TIP
Bold the names of educational institutions and certifying bodies for emphasis.
Featuring your hard skills and soft skills on your club manager resume
The skills section of your club manager resume needs to your various capabilities that align with the job requirements. List hard skills (or technical skills) to showcase to potential employers that you're perfectly apt at dealing with technological innovations and niche software. Meanwhile, your soft skills need to detail how you'd thrive within your new, potential environment with personal skills (e.g. resilience, negotiation, organization, etc.) Your club manager resume skills section needs to include both types of skills to promote how you're both technical and cultural fit. Here's how to create your bespoke club manager skills section to help you stand out:
- Focus on skill requirements that are listed toward the top of the job advert.
- Include niche skills that you've worked hard to obtain.
- Select specific soft skills that match the company (or the department) culture.
- Cover some of the basic job requirements by including important skills for the club manager role - ones you haven't been able to list through the rest of your resume.
Get inspired with our club manager sample skill list to list some of the most prominent hard and soft skills across the field.
Top skills for your club manager resume:
Point of Sale (POS) Systems
Membership Management Software
Event Management Software
Financial Reporting Tools
Customer Relationship Management (CRM) Software
Inventory Management Systems
Social Media Management Tools
Scheduling Software
Database Management Systems
E-commerce Platforms
Leadership
Communication
Problem-Solving
Customer Service
Time Management
Team Building
Conflict Resolution
Adaptability
Organizational Skills
Negotiation
Next, you will find information on the top technologies for club manager professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.
Top technologies for Club Manager’s resume:
- Google Docs
- Microsoft Word
- ClubSoft Food & Beverage Point of Sale
- Restaurant Manager
- Aurora FoodPro
- SweetWARE nutraCoster
PRO TIP
Showcase any ongoing or recent educational efforts to stay updated in your field.
Club manager-specific certifications and education for your resume
Place emphasis on your resume education section . It can suggest a plethora of skills and experiences that are apt for the role.
- Feature only higher-level qualifications, with details about the institution and tenure.
- If your degree is in progress, state your projected graduation date.
- Think about excluding degrees that don't fit the job's context.
- Elaborate on your education if it accentuates your accomplishments in a research-driven setting.
On the other hand, showcasing your unique and applicable industry know-how can be a literal walk in the park, even if you don't have a lot of work experience.
Include your accreditation in the certification and education sections as so:
- Important industry certificates should be listed towards the top of your resume in a separate section
- If your accreditation is really noteworthy, you could include it in the top one-third of your resume following your name or in the header, summary, or objective
- Potentially include details about your certificates or degrees (within the description) to show further alignment to the role with the skills you've attained
- The more recent your professional certificate is, the more prominence it should have within your certification sections. This shows recruiters you have recent knowledge and expertise
At the end of the day, both the education and certification sections hint at the initial and continuous progress you've made in the field.
And, honestly - that's important for any company.
Below, discover some of the most recent and popular club manager certificates to make your resume even more prominent in the applicant pool:
The top 5 certifications for your club manager resume:
- Certified club manager (CCM) - club managers Association of America (CMAA)
- Certified Hospitality Supervisor (CHS) - American Hotel & Lodging Educational Institute (AHLEI)
- Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute (AHLEI)
- Foodservice Management Professional (FMP) - National Restaurant Association (NRA)
- Professional in Human Resources (PHR) - HR Certification Institute (HRCI)
The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for club manager professionals.
Top US associations for a Club Manager professional
- Academy of Nutrition and Dietetics
- American Culinary Federation
- American National Standards Institute
- Association of Nutrition and Foodservice Professionals
- International Council on Hotel, Restaurant, and Institutional Education
PRO TIP
Always remember that your club manager certifications can be quantified across different resume sections, like your experience, summary, or objective. For example, you could include concise details within the expertise bullets of how the specific certificate has improved your on-the-job performance.
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Professional summary or objective for your club manager resume
club manager candidates sometimes get confused between the difference of a resume summary and a resume objective.
Which one should you be using?
Remember that the:
- Resume objective has more to do with your dreams and goals for your career. Within it, you have the opportunity to showcase to recruiters why your application is an important one and, at the same time, help them imagine what your impact on the role, team, and company would be.
- Resume summary should recount key achievements, tailored for the role, through your career. Allowing recruiters to quickly scan and understand the breadth of your club manager expertise.
The resume objectives are always an excellent choice for candidates starting off their career, while the resume summary is more fitting for experienced candidates.
No matter if you chose a summary or objective, get some extra inspiration from real-world professional club manager resumes:
Resume summaries for a club manager job
- Accomplished club manager with over 10 years of experience leading vibrant nightspots in New York, adept in strategic planning, team leadership, and optimizing operational efficiency. Recognized for driving a 20% revenue increase at Club Metropolis through innovative promotions and exceptional customer service.
- Former luxury hotel General Manager transitioning into club management, bringing 8 years of high-profile hospitality leadership, superior staff training programs, and a knack for creating unforgettable guest experiences. Spearheaded the turnaround of The Regent Hotel, achieving a 30% rise in customer satisfaction ratings.
- Seasoned manager with 15 years at the helm of top-tier sports clubs, known for delivering record membership growth and retention. Has a keen eye for marketing strategy and a commitment to delivering excellence in fitness and leisure facilities, culminating in winning the National Club of the Year Award twice.
- Professional events coordinator making a strategic move into club management, equipped with 5 years of experience in orchestrating high-profile events, fostering robust vendor relationships, and unparalleled organizational skills that ensured a 40% increase in event bookings for the prestigious Grand Ballroom estate.
- Dynamic individual seeking a foundational club management position, with a focus on employing exceptional communication skills, keen attention to detail, and a strong eagerness to develop expertise in club operations to ultimately elevate customer satisfaction and help establish a top-tier entertainment destination.
- Eager recent business graduate aiming to apply a fresh perspective in club management, leveraging a strong academic background in hospitality management, a passion for the nightlife industry, and a customer-centric approach learned during a successful internship at a prominent downtown entertainment complex.
Average salary info by state in the US for club manager professionals
Local salary info for Club Manager.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024
| State | Average Salary (in USD) |
|---|---|
| US National Average | $63,060 |
| California (CA) | $67,740 |
| Texas (TX) | $61,750 |
| Florida (FL) | $65,050 |
| New York (NY) | $76,500 |
| Pennsylvania (PA) | $63,790 |
| Illinois (IL) | $61,860 |
| Ohio (OH) | $56,270 |
| Georgia (GA) | $61,210 |
| North Carolina (NC) | $65,560 |
| Michigan (MI) | $60,070 |
Other relevant sections for your club manager resume
Apart from the standard club manager resume sections listed in this guide, you have the opportunity to get creative with building your profile. Select additional resume sections that you deem align with the role, department, or company culture. Good choices for your club manager resume include:
- Language skills - always ensure that you have qualified each language you speak according to relevant frameworks;
- Hobbies - you could share more about your favorite books, how you spend your time, etc. ;
- Volunteering - to highlight the causes you care about;
- Awards - for your most prominent club manager professional accolades and achievements.
Make sure that these sections don't take too much away from your experience, but instead build up your club manager professional profile.
Key takeaways
- The logic of your resume presentation should follow your career highlights and alignment with the role;
- Curate information within different sections (e.g. summary, experience, etc.) that helps highlight your strengths;
- Exclude from your resume irrelevant experience items - that way you'd ensure it stays no longer than two pages and is easy to read;
- Dedicate space within the summary, experience, and/or achievements to highlight precisely why you're the best candidate for the role via your previous success;
- Both your technical and people capabilities should also play a crucial role in building up your club manager application. Prove your skill set in various resume sections.
