Average resume stats for your industry
Words
401
Pages length
2 p
Job titles per resume
4.1
Bullet points per job title
11.6
Experience
4.5 years
Top Skills for Relationship Manager resume
HARD SKILLS
  • SQL
  • Microsoft office
  • Tableau
  • Salesforce
  • Jira
SOFT SKILLS
  • Time Management
  • Interpersonal Communication
  • Decisiveness
  • Delegation
  • Patience
Resume Example Fold Background
Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Relationship Manager positions are at a 14% growth rate, which is faster than average. With that said, there are currently 907,600 jobs in the market right now. The total number of jobs is expected to increase by 124,400 to 1,032,000 in the period of 2020-30.

What’s more, the median annual wage for the Relationship Manager jobs was $87,660 in May 2020. The lowest 10% earned less than $50,990, and the highest 10% more than $156,840.

Our conclusion? The Relationship Manager job market is wide open for candidates.

Top Relationship Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write a Relationship Manager resume experience section

Relationship Manager Resume’s Job Experience Checklist:

icon book open

  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

The work experience samples below come from real Relationship Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
Relationship Manager, National Accounts
Littel Group
2017-2018
  • Team lead focused on growing Institutional Debt & Equity accounts.
  • Design enterprise implementation & training curriculums.
  • Conceptualized custom usage reports in Power BI for account reviews.
Work Experience
Relationship Manager Public Clients
Zeal Wheels
2021-2022
  • To execute, organize and manage the relations with Key clients- Municipalities, included in the entrusted client portfolio;
  • To achieve the budget and commercial tasks;
  • Single point of contact of the Client with the Bank;
  • To achieve the budget and commercial targets, assigned to my portfolio
    on yearly base;
  • To meet regularly and service efficiency and professionally the clients of
    the entrusted portfolio, consulting them and negotiating conditions for
    banking products and services to the amount of the approved
    authorities;
  • To follow strictly the Internal Corporate rules for lending in the analysis
    of the loan deals;
  • To monitor the quality of the extended loans through collecting and
    analyzing information about the clients as they are part of the Public sector;
  • To prepare presentations, offers and tender documents for bank services.
Work Experience
Relationship Manager Corporate Clients
Epic Adventure Inc
2017-2020
  • Executed, organized and managed the relations with Corporate clients,
    included in the entrusted client portfolio. I executed the budget and
    commercial tasks, take actions for new client acquisition.
  • Till the end of 2009, a part of the Clients were International ones.
  • I was a single point of contact of the Client with the Bank;
  • Achieved the budget and commercial targets, assigned to my portfolio
    on yearly base;
  • Met regularly and service efficiency and professionally the clients of
    the entrusted portfolio, consulting them and negotiating conditions for
    banking products and services to the amount of the approved
    authoriti
  • Developed and updated a list of potential clients in the region and to
    determine and apply commercial strategy for client acquisition in
    compliance with the corporate banking strategy;
  • Assisted in handling of inquiries and complaints from the Clients in the
    portfolio;
  • Followed strictly the Internal rules for corporate lending in the analysis
    of the loan deals;
  • Monitored the quality of the extended loans through collecting and
    analyzing information about the clients and their business;
  • Helped the sales force from other segments in making contacts with
    clients from my portfolio in order to make cross sales of products;
Work Experience
Associate Relationship Manager Corporate Clients
DuBuque, Conroy and Durgan
2016-2020
  • Supported the Relationship Managers' activity as a second point of
    contact for the Corporate clients.
  • Supported the Regional Director and Relationship managers in their
    daily activities;
  • Collected the necessary business information about the clients in the
    RMs' portfolio;
  • Prepared reports at regional level for the needs of Corporate and
    International Banking Division;
  • Prepared proposal to Regional Director and Relationship Managers
    for special pricing, tariff deviations and s.o.
  • Coordinated the activities with the other bank units, servicing
    Corporate clients;
Work Experience
Vice President, Commercial Banking Relationship Manager | Middle-Market |
Strosin, Nolan and Pfeffer
2011-2018
  • Manage Middle-Market clients in Commercial Banking with annual sales revenue between $20 million to $500 million.
  • Develop Commercial Banking relationships with Middle-Market prospects.
  • Partner with a team of experts to deliver City National's Bank's full range of commercial domestic and international banking and credit products: Working Capital Line of Credit, Commercial Real Estate, Syndication Financing, Equipment Leasing, and Surplus Liquidity Management.
  • Develop new business and relationships with Centers of Influence in the industry and other business referral sources.
  • Cross-sell deposit, trade, treasury management services, foreign exchange, private banking, asset management, and other services.
  • Originate, perform credit analyses, structure and underwrite complex transactions including Asset Based Lending (ABL) and Non-ABL, Commercial Real Estate (CRE) for proposing terms, conditions, covenants for commercial deals between $1 million to $30 million.
Work Experience
Vice President, Senior Relationship Manager Commercial Banking |Middle -Market|
Schmeler and Sons
2021-2022
  • Managed Middle-Market clients in Commercial Banking with annual sales revenue ranging from $8 million to $500 million.
  • Developed commercial banking relationship with Middle-Market prospects.
  • Developed new business and relationship with Center of Influence (COI's) in the industry and other business referral sources.
  • Cross-sold deposit, trade treasury management services, foreign exchange, private banking, asset management and other banking services.
  • Originated, performed credit analyses, structure and underwrite complex transactions including ABL and Non-ABL, CRE for proposing terms, conditions, covenants for commercial deals between $1MM to $30MM.
Work Experience
Vice President, Business Relationship Manager III, Business Banking Group
Metz - McCullough
2018-2020
  • Acquired, captured, and retained new small and large business clients with annual sales revenue $2MM - $30MM that also involved complex credit and cash management solutions.
  • Built collaborative internal and external relationship to provide the best in client advice and service, developed the business to ensure a seamless experience for clients with multiple products and services.
  • Managed three Junior Relationship Managers at JPMorgan Chase and provided coaching and mentoring.
  • Used knowledge of business, banking, finance, credit risk management to identify, recommend and promote products and solutions that best serve the client while still working within the risk parameters that protect the bank.
  • Protected the firm by following sound risk management protocols and adhering to regulatory requirements.
  • Served as a trusted advisor to the client in delivering comprehensive and customized banking products and solutions tailored to the financial needs and circumstances of business clients.
Work Experience
Vice President, Business Relationship Manager California Business Banking
Epic Adventure Inc
2009-2014
  • Acquired, managed and grew portfolios of 300 mid-size client companies with annual gross sales revenue between $2 - $20 million; achieved P&L growth through excellent servicing and development of these high-value and often complex accounts; recruit new BRM-eligible accounts.
  • Risk management of $45 million in loans within portfolio, including renewal of loans/lines of credit; make pay/return decisions; standby letters of credit and commercial letters of credit
  • Provided ongoing consultation to existing clients through effectual calling, in-person visits, and identifying the right products and services to meet financial needs.
  • Review client financials to ensure compliance with bank policies and procedures, mitigating loan risk and assuring regulatory adherence. Ensured compliance with specific requirements: KYC, BSA/AML; performed due diligence.
Work Experience
Area Relationship Manager
Bravura Inc
2016-2020
  • Led a cross-functional team of 50+ associates, responsible for their development in the company
  • Generate Business revenue by providing Add on services through the on field managers
  • Tracking and improving teams performance to enhance the on field service
  • Build Relations with Corporate clients
  • Handle HNI customer query and issues through direct communications
  • Performing sales along with the on going service visits
  • Increasing Business transactions on the POS machine provided by the company to its clients / Merchants
  • Achieved the given target consistently for months
Work Experience
Asset Recovery Relationship Manager
Cogent Data
2020-2022
  • Preparing reports on account status - return rate
  • Managing the relationship with a major UK client and increased the overall engagement on returns with 20%
  • Resolving complaints and issues efficiently and in a timely manner
  • Providing clients with comprehensive return instructions and overall return process information
  • Taking part in Optimization Project - Webinars by creating presentations and sharing them in front of high level managers
  • Clearly communicating the progress of monthly/quarterly results
  • Helding weekly meetings to discuss the return rate
  • Assist with challenging client requests or issue escalations as needed
  • Invoicing discussion - Based on the long outstanding assets
  • Working closely with Compliance Team on the annual audit
  • Invoicing
  • Teaching New Hires
Work Experience
Asset Recovery Relationship Manager
Hahn Inc
2017-2018
  • Managing and maintaining the asset recovery relationship with a major UK client
  • Processing reports - Global outstanding assets
  • Resolving complaints and issues efficiently and in a timely mannner
  • Assisting with client requests via email and phone
  • Providing clients with comprehensive return instructions and overall return process information
  • Taking part in Optimization Projects - Slide preparations and acting as a dedicated POC
  • Holding weekly meetings with the assigned relationship customer to discuss monthly/quarterly results and overall engagement
  • Initiating invoicing discussion (Based on the long outstanding assets)
  • Working with compliance team and the assigned relationship customer to provide overview of the client's engagement and outstanding assets
  • Assisting with new hires teaching
Work Experience
Assistant Relationship Manager
Jaskolski, Waelchi and Yundt
2019-2021
  • Develop strategies to grow client base and implement appropriate sales plans to target prospective customers
  • Developed and retained and deepened long-term relationships with current and potential customers
  • Sold banking products and resolved complex service issues for business clients
  • Trained and coached relationship officer
Work Experience
Assistant Relationship Manager
Movie Intense
2017-2020
  • Making Appointment, meeting new Customer
  • Lobbying and negotiating with client
  • Build partnership and relationship
  • Selling Lending and Funding product
  • Analysing potential borrowers
  • Make proposals credit and credit processing
Work Experience
Relationship Manager
Cogent Data
2015-2019
  • Research actively for potential customers.
  • Identifying the prospects of company standards and qualifying them as leads.
  • Initiating with Cold Calls/Emails.
  • Understanding the Customer needs and suggest them the right product.
  • Following up customers and arranging Testdrive as per the appointment.
  • Handling the objections and competition comparison.
  • Negotiations,Pitching the Value added services and closing the deal.
  • Post sales follow up.
Work Experience
Branch Relationship Manager
Monk
2011-2018
  • Develop new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.
  • Sources new bank customers through external individual efforts and acquisition channel.
  • Cross sells bank products to existing set of Branch customers which are mapped.
  • Informs customers of new products or product enhancements to further expand the banking relationship.
  • Plans and conducts special sales initiatives and events for prospective and existing clients.
  • Maintains complete relationship record for assigned customer accounts.
  • Tracks customer complaints/queries and turnaround times for customer satisfaction.
Work Experience
Brand & Relationship Manager
Jaskolski, Waelchi and Yundt
2012-2014
  • A founding member of Sana Cleanse, manage customer service - enquiries, orders, program support, feedback.
  • Streamlining Customer Service procedures and developing database.
  • Menu and recipe review and adjustment as required by to meet market demands, produce supply or evolving company values.
  • Recruiting staff and drivers. Assisting with marketing planning & campaigns, including database and online marketing, seasonal offers, partner programs, sponsorship, event selection & planning.
  • Manage daily social media with calendar planning, product photography, original and shared content.
  • Driving company sales targets, contributing to growth planning based on market feedback, new products and strong customer relationships.
  • Managing development of new website backend, automated CRM solution, manufacturing and delivery modules.
Work Experience
Brand Relationship Manager
Kozey - Bogisich
2018-2020
  • CRM (Customer Relationship Manager):- Calling & Chat process
  • Logistics Manager:- Maintain relation with courier partner
  • BRM (BrandRelationship Manager):- Onboarding new brands,
    maintain relationship
Work Experience
Broker Relationship Manager
Admire Arts
2016-2020
  • Achieved targeted sales of Rs 165 crores throughout the year
  • Achieved Rs Lakhs of new business in the year 2017-18
  • Improved quote management system by analysing business conversion
  • Implemented checklist to submit files for timely and error free policy issuance
  • Ensure profitability by way of effective underwriting and risk analysis
  • Interface between customer and organisation for customer service and satisfaction
Work Experience
Business Banking Client Manager/Relationship Manager
Strosin, Nolan and Pfeffer
2016-2020
  • Focus on growing individual and team revenue for a business banking team through lending and deposit production as well as treasury managment and merchant services partnerships
  • Develop relationships with internal partners in Business Banking, Commercial Banking and Equipment Finance to increase referrals and revenue
  • Network with portfolio customers and COIs to maintain consistent pipelines and revenue growth
  • 6th highest total production revenue amongst market RMs in 2020
  • Total net loan production of $8,728,570 in 2019, exceeding minimum net production in each of the four fiscal quarters. Exdeeded new money stretch goal in two of the four quarters and led the team in new money production.
Work Experience
Licensed Relationship Manager II
Candor Corp
2009-2014
  • 1 of only 3 branches (out of 45) with year-over-year sales revenue growth
  • Grew a profitable book of business to achieve individual and office revenue goals
  • Built new client relationships through the development of internal and external centers of influence while cultivating existing client relationships through business development activities, proactively reviewing clients' prospective financial needs and promoting products and services
  • Collaborated with business partners to share ideas and joint referrals aimed at inquiring and expanding client relationships to maximize revenue growth

PRO TIP
pro tip icon

Include quantitative data throughout your Relationship Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!

Action Verbs for your Relationship Manager Resume

At Enhancv, we went through countless Relationship Manager resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

Relationship Manager Resume Skills’ Tips & Tricks to Impress Recruiters

Resume Skills Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Relationship Manager resume
HARD SKILLS
  • SQL
  • Microsoft office
  • Tableau
  • Salesforce
  • Jira
  • Google Analytics
  • Project Management
SOFT SKILLS
  • Time Management
  • Interpersonal Communication
  • Decisiveness
  • Delegation
  • Patience
  • Creativity
  • Self-motivation
PRO TIP
pro tip icon

When describing your experience, don’t go too far from its terminology. Recruiters use ATS systems to filter resumes based on them having certain keywords, so make sure you use at least a few keywords mentioned in the job description.

what to write in your resume header

CHECKLIST For Your Relationship Manager Resume Header

icon book open

  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
PRO TIP
pro tip icon

Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Relationship Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.

Relationship Manager Resume Summary Best Practices

what to write in your resume summary

Checklist: What to include in your Relationship Manager resume summary:

icon book open

  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
writing icon

Resume Summary Formula:

Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
PRO TIP
pro tip icon

You’re not going to get hired simply because of a good summary or objective. However, your recruiter can bump you up in front of similarly experienced candidates who didn’t demonstrate such passion and drive.

Listing Your Education, Certifications and Courses

Resume Education Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.

Top Certifications for your Relationship Manager resume

Certification Image
Build A Strong Relationship With Your Manager
Re-think how you're working with your manager (you're not "managing up")
Certification Image
Become a Relationship Manager : Corporate Treasury of a Bank
Corporate Banking-Domain Training based on JD and Interview RM-Treasury, Forex Derivatives, Treasury Products, Swaps
Certification Image
Relationship Management in Corporate Banking
How to acquire and manage successful Corporate Client Relationships in Corporate Banking
Certification Image
How to have effective relationships with your managers
How to improve your relationships with the executive management team
Certification Image
Becoming an Office Manager
Office Managers help workplace operations run smoothly by managing workflows, relationships, and strategic initiatives.
PRO TIP
pro tip icon

If you hold a certain major and a minor, your majors should be mentioned first.

Relationship Manager Resume: Additional Writing & Formatting Tips

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

Relationship Manager Resume Summary best practices

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

PRO TIP
pro tip icon

Test your draft Relationship Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.

Other sections to include in your resume

Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Relationship Manager resume:

Relationship Manager Resume: How to Make Yours More Creative & Stand Out

When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Relationship Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.

day of my life on resume - Enhancv resume section

What Makes a Great Relationship Manager Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2022-03-25

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