Waitressing experience can be presented positively on a resume by highlighting key skills and responsibilities that are transferable to other job positions. These may include:
- Customer service: Mention how you have experience dealing with customers and resolving any issues they may have had.
- Cash handling: Highlight any experience you have handling cash, making change, and balancing a cash drawer.
- Multi-tasking: Waitressing often requires juggling multiple tasks at once, such as taking orders, delivering food, and cleaning tables.
- Teamwork: Emphasize any experience you have working as part of a team, especially in a fast-paced environment.
- Flexibility: Waitressing often requires being able to work varying shifts, weekends, and holidays. Highlight your ability to be flexible and adaptable.
- Sales and upselling: Highlight any experience you have with suggestive selling and upselling menu items to customers.
It's also important to use action verbs and quantify your accomplishments, such as "Provided excellent customer service to over 100 customers per shift" or "Implemented a new upselling strategy that resulted in a 20% increase in sales".
Example of how waitressing experience looks good on a resume.
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Waitressing Experience
Waitress
The Friendly Diner
02/2018 - 11/2020 
New York, NY
Provided excellent customer service to diners, taking orders, delivering food and drinks, and resolving any issues that arose.
- •Handled cash and credit card transactions and balanced cash drawer at the end of each shift.
- •Worked as part of a team to keep the dining room clean and organized during busy hours.
- •Implemented a new upselling strategy that resulted in a 20% increase in sales.
- •Worked flexible schedule including evenings, weekends, and holidays.
Server
The Busy Cafe
06/2016 - 01/2018 Los Angeles, CA
Provided friendly, efficient service to customers while maintaining a clean and organized dining room.
- •Trained new servers on customer service, cash handling, and menu knowledge.
- •Contributed to the team effort by completing side work and other tasks as needed.
- •Assisted in maintaining inventory and placing supply orders.
- •Worked flexible schedule including evenings, weekends, and holidays.
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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
