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8 Quality Assurance Specialist Resume Examples & Guide for 2024

Quality assurance specialists ensure that products meet the required standards and specifications throughout the development process. Highlight your experience with testing methodologies, any relevant certifications, and your ability to analyze and interpret data on your resume. Consider adding skills such as attention to detail, proficiency in automated testing tools, and strong communication abilities. Demonstrating your experience in improving product quality and your commitment to continuous improvement can significantly enhance your appeal to potential employers.

All resume examples in this guide

As a quality assurance specialist, articulating your ability to maintain meticulous attention to detail and ensure the highest standards of product quality in a concise resume can be a daunting challenge. Our guide is designed to help you expertly hone your resume, ensuring it showcases your precision and expertise in a way that resonates with hiring managers in your field.

Enhancv's experts feature the best practices for your quality assurance specialist resume:
  • The most effective quality assurance specialist resume samples, reflecting on experience and skills.
  • +10 simple, yet impactful methods to tailor your quality assurance specialist resume to the job advert.
  • Using your professional achievements as the North Star to your unique value as a quality assurance specialist candidate.
  • 'No one cares about your education nowadays …' Let's prove this statement wrong with the best-kept industry secrets to your education and certifications.

If the quality assurance specialist resume isn't the right one for you, take a look at other related guides we have:

Best practices for the look and feel of your quality assurance specialist resume

Before you even start writing your quality assurance specialist resume, first you need to consider its layout and format.

What's important to keep in mind is:

  • The reverse-chronological resume is the most widely used format to present your experience, starting with your latest job.
  • Your quality assurance specialist resume header needs to include your correct, professional contact details. If you happen to have a professional portfolio or an updated LinkedIn profile, include a link to it.
  • Ensure your resume is no longer than two pages - you don't have to include irelevant experience on your resume just to make it look longer.
  • Unless specified otherwise, submit your resume in the most popular format, the PDF one, as this will ensure your quality assurance specialist resume isn't altered.

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If you happen to have some basic certificates, don't invest too much of your quality assurance specialist resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

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Traditional sections, appreciated by recruiters, for your quality assurance specialist resume:

  • Clear and concise header with relevant links and contact details
  • Summary or objective with precise snapshot of our career highlights and why you're a suitable candidate for the quality assurance specialist role
  • Experience that goes into the nuts and bolts of your professional qualifications and success
  • Skills section(-s) for more in-depth talent-alignment between job keywords and your own profile
  • Education and certifications sections to further show your commitment for growth in the specific niche
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What recruiters want to see on your resume:

  • Demonstrated experience with various quality assurance methodologies and tools, such as Six Sigma, Lean, Kaizen, or TQM.
  • Proficiency in programming languages for test automation (such as Python, Java, or Ruby) and testing software like Selenium or QTP.
  • Strong analytical skills to identify defects, inconsistencies, and other potential issues in software or production processes.
  • Experience in designing and implementing robust testing frameworks and strategies to ensure software quality and reliability.
  • Familiarity with industry-specific regulations and standards, such as ISO 9001, FDA regulations for healthcare, or automotive industry standards like IATF 16949.

Guide to your most impressive quality assurance specialist resume experience section

When it comes to your resume experience , stick to these simple, yet effective five steps:

  • Show how your experience is relevant by including your responsibility, skill used, and outcome/-s;
  • Use individual bullets to answer how your experience aligns with the job requirements;
  • Think of a way to demonstrate the tangible results of your success with stats, numbers, and/or percentages ;
  • Always tailor the experience section to the quality assurance specialist role you're applying for - this may sometimes include taking out irrelevant experience items;
  • Highlight your best (and most relevant) achievements towards the top of each experience bullet.

You're not alone if you're struggling with curating your experience section. That's why we've prepared some professional, real-life quality assurance specialist resume samples to show how to best write your experience section (and more).

Work Experience
Senior Quality Assurance Specialist
Adobe Systems Inc.
07/2019-Ongoing
  • Led the development and implementation of standardized QA processes and procedures for software releases, reducing overall defect rates by 25%.
  • Coordinated with cross-functional teams to ensure alignment of quality standards for a major product release which increased customer satisfaction by 15%.
  • Mentored junior QA analysts, enhancing team productivity and efficiency by fostering a collaborative work environment.
Work Experience
Quality Assurance Automation Engineer
Microsoft Corporation
11/2016-05/2021
  • Established automated testing frameworks using Selenium, resulting in a 40% reduction in regression test time for recurring software patches.
  • Authored comprehensive quality documentation including test plans, test cases, and risk assessments for over 10 software projects.
  • Played a pivotal role in the successful ISO 9001:2015 certification of the company's quality management system.
Work Experience
Quality Assurance Analyst
Oracle Corporation
02/2014-03/2018
  • Streamlined defect tracking using JIRA which enhanced communication between development and QA teams and decreased bug resolution time by 30%.
  • Performed in-depth data quality assessment for enterprise-grade applications, ensuring 99.9% data accuracy.
  • Spearheaded a robust user acceptance testing program that involved collaboration with end-users and resulted in enhanced software usability.
Work Experience
Software Quality Assurance Specialist
Salesforce Inc.
08/2015-12/2019
  • Drove continuous improvement initiatives in software QA processes, which culminated in a 20% improvement in process efficiency.
  • Facilitated quality training sessions for 50+ staff members, leading to improved quality awareness and a 10% reduction in error rate company-wide.
  • Coordinated the successful launch of a critical SaaS platform, ensuring high availability and compliance with stringent performance benchmarks.
Work Experience
Lead Quality Assurance Engineer
Intuit Inc.
03/2013-08/2017
  • Developed a proprietary quality metrics dashboard which provided real-time insights into software health, improving response times to critical issues by 50%.
  • Championed the integration of automated API testing, which increased the scope of test coverage and reduced manual testing hours by 1000 hours annually.
  • Cultivated a quality-first culture that contributed to the consistent delivery of software with 99.97% uptime.
Work Experience
Quality Assurance Team Leader
VMware, Inc.
06/2011-05/2015
  • Managed a team of QA professionals who executed 2000+ test cases per quarter, driving the detection of defects early in the development life cycle.
  • Enacted a zero-tolerance policy for critical bugs that resulted in an unprecedented product stability rate post-launch.
  • Collaborated with product management to refine requirement specifications, ensuring they were testable and clear, which decreased misunderstandings by 40%.
Work Experience
Software Quality Assurance Engineer
IBM
10/2009-01/2014
  • Pioneered the adoption of a risk-based testing approach which led to a more efficient allocation of QA resources and a 15% reduction in critical bugs.
  • Negotiated quality criteria and service level agreements with external vendors, enhancing the overall quality of third-party integrations.
  • Introduced code quality metrics and static code analysis tools into the CI/CD pipeline, promoting better coding practices.
Work Experience
Software Quality Assurance Specialist
Hewlett Packard Enterprise
05/2012-06/2016
  • Key contributor to the company achieving CMMI Level 3 certification, showcasing the organization's commitment to quality and continuous improvement.
  • Provided expert level QA testing on a flagship product that generated $50 million in annual revenue.
  • Simplified the defect submission process, reducing the average issue-report time from end-users by over 70%.
Work Experience
Quality Assurance Lead
Cisco Systems, Inc.
09/2010-02/2015
  • Designed and implemented a company-wide bug bounty program which engaged the community and resulted in the identification of 100+ previously undiscovered bugs.
  • Regularly conducted root cause analysis on high-impact defects which informed the development of a best practices guide reducing recurrent bugs by 60%.
  • Orchestrated an automation strategy that improved test coverage by 200% without increasing test execution time.
Work Experience
Quality Assurance Engineer
Amazon Web Services
04/2013-02/2018
  • Directed quality control for a complex cloud-based platform, maintaining system integrity and reliability during rapid user growth periods.
  • Crafted and executed a detailed performance testing plan for a high-traffic mobile application, ensuring scalability and user retention.
  • Implemented a continuous feedback loop with the development team, decreasing the average bug fix lifecycle by 25%.

The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for quality assurance specialist professionals.

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Top Responsibilities for Quality Assurance Specialist:
  • Prepare correspondence, reports of inspections or investigations, or recommendations for action.
  • Examine records, reports, or other documents to establish facts or detect discrepancies.
  • Inspect government property, such as construction sites or public housing, to ensure compliance with contract specifications or legal requirements.
  • Investigate alleged license or permit violations.
  • Inspect manufactured or processed products to ensure compliance with contract specifications or legal requirements.
  • Collect, identify, evaluate, or preserve case evidence.
  • Submit samples of products to government laboratories for testing, as required.
  • Inspect government-owned equipment or materials in the possession of private contractors to ensure compliance with contracts or regulations or to prevent misuse.
  • Investigate applications for special licenses or permits.
  • Recommend legal or administrative action to protect government property.

Quantifying impact on your resume

  • List the number of test cases you've designed and executed to show your throughput and efficiency.
  • Specify the percentage of bugs you've detected that led to product improvements to demonstrate your attention to detail and impact on product quality.
  • Include the size of the quality assurance team you've managed or coordinated to indicate your leadership and organizational skills.
  • Mention the number of product launches you've contributed to, reflecting your experience and reliability.
  • Highlight the percentage decrease in post-release defects due to your quality assurance strategies to exhibit your effectiveness in improving product reliability.
  • Indicate the number of quality assurance processes you've optimized or implemented to show your initiative and problem-solving abilities.
  • Quantify any reductions in testing time or cost you've achieved to demonstrate your contribution to operational efficiency.
  • Document any training sessions or workshops you've led by number, to illustrate your commitment to team development and knowledge sharing.

Action verbs for your quality assurance specialist resume

Instead of simply mentioning your tasks, share what you have done in your previous positions by using action verbs. For example, instead of saying “Client communication”, go for “Communicated with X number of clients weekly”. Use these power words and make your application shine!
Read The Guide

How to shift the focus from your quality assurance specialist resume experience section to your professional profile

If you're at the start of your career journey or transitioning industries, you might be concerned about the lack of professional experience while crafting your quality assurance specialist resume.

How can you effectively present your quality assurance specialist resume experience section under these circumstances?

Rather than a traditional, extensive experience section, demonstrate your expertise through:

  • Emphasizing your education. Your academic background might impress recruiters, especially if it includes recent, industry-relevant knowledge;
  • Creating a compelling objective statement. The first few sentences of your resume should map out your motivations and career aspirations, offering insight into your goals;
  • Highlighting your transferable skills. For example, if you've honed communication skills through volunteering, illustrate on your quality assurance specialist resume how these can benefit a potential employer;
  • Detailing your technical background in certifications and skills sections. As a recent graduate, your technological foundations might be particularly attractive to employers looking to develop these skills further.

It's important to remember that employers sometimes prefer candidates with less experience but who are a better cultural fit for their organization.

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PRO TIP

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Key hard skills and soft skills for your quality assurance specialist resume

At the top of any recruiter quality assurance specialist checklist, you'd discover a list of technical competencies, balanced with personal skills.

Hard or technical skills are your opportunity to show how you meet the essential responsibilities of the role. The ability to use a particular job-crucial technology or software would also hint to recruiters whether you'd need a prolonged period of on-the-job training - or you'd fit right in the job.

But to land your dream role, you'd also need to demonstrate a variety of soft or people resume skills . Employers care about soft skills as they show how each candidate would fit into the team and company culture.

Both types of skills are specific and to best curate them on your resume, you'd need to:

  • Create a skill section within which you showcase your hard and soft skills and present how they help you succeed.
  • List specific examples of projects, tasks, or competitions, within which your skill set has assisted your results.
  • Soft skills are harder to measure, so think about situations in which they've helped you thrive. Describe those situations concisely, focusing on how the outcome has helped you grow as a professional.
  • Metrics of success - like positive ROI or optimized workplace processes - are the best way to prove your technical and people skills.

Take a look at some of quality assurance specialist industry leaders' favorite hard skills and soft skills, as listed on their resumes.

Top skills for your quality assurance specialist resume:
HARD SKILLS

Test Automation Tools (e.g., Selenium, JUnit)

Manual Testing Techniques

Defect Tracking Tools (e.g., JIRA, Bugzilla)

Performance Testing Tools (e.g., LoadRunner, JMeter)

Version Control Systems (e.g., Git, SVN)

Continuous Integration/Continuous Deployment (CI/CD) Tools

Test Management Software (e.g., TestRail, Zephyr)

SQL for Database Testing

API Testing Tools (e.g., Postman, SoapUI)

Regression Testing

SOFT SKILLS

Attention to Detail

Analytical Thinking

Problem-Solving

Communication Skills

Team Collaboration

Time Management

Adaptability

Critical Thinking

Organizational Skills

Creativity

Next, you will find information on the top technologies for quality assurance specialist professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

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Top technologies for Quality Assurance Specialist’s resume:
  • Database software
  • Microsoft Access
  • Microsoft PowerPoint
  • Inventory control system software
  • Plant Clearance Automated Reutilization Screening System PCARSS
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PRO TIP

If you happen to have some basic certificates, don't invest too much of your quality assurance specialist resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

Certifications and education: in-demand sections for your quality assurance specialist resume

Your academic background in the form of certifications on your resume and your higher degree education is important to your application.

The certifications and education sections pinpoint a variety of hard and soft skills you possess, as well as your dedication to the industry.

Add relevant certificates to your quality assurance specialist resume by:

  • Add special achievements or recognitions you've received during your education or certification, only if they're really noteworthy and/or applicable to the role
  • Be concise - don't list every and any certificate you've obtained through your career, but instead, select the ones that would be most impressive to the role
  • Include the name of the certificate or degree, institution, graduation dates, and certificate license numbers (if possible)
  • Organize your education in reverse chronological format, starting with the latest degree you have that's most applicable for the role

Think of the education and certification sections as the further credibility your quality assurance specialist resume needs to pinpoint your success.

Now, if you're stuck on these resume sections, we've curated a list of the most popular technical certificates across the industry.

Have a look, below:

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The top 5 certifications for your quality assurance specialist resume:

  1. Certified Quality Engineer (CQE) - American Society for Quality (ASQ)
  2. Certified Software Quality Engineer (CSQE) - American Society for Quality (ASQ)
  3. Certified Quality Improvement Associate (CQIA) - American Society for Quality (ASQ)
  4. ISO 9001:2015 Certified Lead Auditor (CLA) - Exemplar Global or PECB
  5. Six Sigma Green Belt Certification (SSGB) - International Association for Six Sigma Certification (IASSC) or American Society for Quality (ASQ)

The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for quality assurance specialist professionals.

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Top US associations for a Quality Assurance Specialist professional
  • American Concrete Institute
  • International Code Council
  • Municipal Construction Inspectors Association
  • National Center for Housing Management
  • National Fire Protection Association
pro tip icon
PRO TIP

If you happen to have some basic certificates, don't invest too much of your quality assurance specialist resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

Should you write a resume summary or an objective?

No need to research social media or ask ChatGPT to find out if the summary or objective is right for your quality assurance specialist resume.

  • Experienced candidates always tend to go for resume summaries. The summary is a three to five sentence long paragraph that narrates your career highlights and aligns your experience to the role. In it you can add your top skills and career achievements that are most impressive.
  • Junior professionals or those making a career change, should write a resume objective. These shouldn't be longer than five sentences and should detail your career goals . Basically, how you see yourself growing in the current position and how would your experience or skill set could help out your potential employers.

Think of both the resume summary and objective as your opportunity to put your best foot forward - from the get go - answering job requirements with skills.

Use the below real-world quality assurance specialist professional statements as inspiration for writing your resume summary or objective.

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Resume summaries for a quality assurance specialist job

  • Detail-oriented quality assurance specialist with over 7 years of experience in the automotive industry, adept at using Six Sigma methodologies and cutting-edge testing tools. Achieved 30% reduction in product defects at General Motors Detroit through the implementation of a targeted QA improvement program.
  • Seasoned software QA expert with a 10-year track record at Apple, based in Silicon Valley. Known for meticulous test case development and a strong grasp of automation frameworks, contributing to a 40% increase in deployment efficiency and a significant decrease in critical bugs post-release.
  • Former software developer seeking to leverage 5 years of coding experience at Microsoft and transition to a quality assurance career. Skilled in Python, JavaScript, and automation testing, paired with a deep understanding of agile methodologies and product life cycles.
  • Educator transitioning into the field of Quality Assurance, bringing 6 years of analytical skills and attention to detail gained from curriculum development and student assessment at the University of Chicago. Adept at adapting to new technology and eager to apply a methodical approach to software testing.
  • Eager to launch a career in Quality Assurance, bringing a fresh perspective combined with a Bachelor's degree in Computer Science from MIT. Committed to mastering test automation tools and methodologies and contributing to increased product integrity and customer satisfaction.
  • Aspiring to begin a career in Quality Assurance at an esteemed organization, with a strong foundation in Information Technology from Stanford University. Highly motivated to learn from seasoned professionals and contribute to ensuring the highest standards of software performance and reliability.

Average salary info by state in the US for Quality Assurance Specialist professionals

Local salary info for Quality Assurance Specialist.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024

StateAverage Salary (in USD)
US National Average$75,670
California (CA)$84,990
Texas (TX)$69,240
Florida (FL)$68,710
New York (NY)$83,150
Pennsylvania (PA)$73,470
Illinois (IL)$78,370
Ohio (OH)$74,560
Georgia (GA)$62,140
North Carolina (NC)$70,190
Michigan (MI)$69,410

Extra sections to include in your quality assurance specialist resume

What should you do if you happen to have some space left on your resume, and want to highlight other aspects of your profile that you deem are relevant to the role? Add to your quality assurance specialist resume some of these personal and professional sections:

  • Passions/Interests - to detail how you spend both your personal and professional time, invested in various hobbies;
  • Awards - to present those niche accolades that make your experience unique;
  • Publications - an excellent choice for professionals, who have just graduated from university or are used to a more academic setting;
  • Volunteering - your footprint within your local (or national/international) community.

Key takeaways

  • Pay special attention to the tiny details that make up your quality assurance specialist resume formatting: the more tailored your application to the role is, the better your chances at success would be;
  • Select the sections you include (summary or objective, etc.) and formatting (reverse-chronological, hybrid, etc.) based on your experience level;
  • Select experience items and, consequently, achievements that showcase you in the best light and are relevant to the job;
  • Your profile will be assessed both based on your technical capabilities and personality skills - curate those through your resume;
  • Certifications and education showcase your dedication to the particular industry.

Quality Assurance Specialist resume examples

Explore additional quality assurance specialist resume samples and guides and see what works for your level of experience or role.

By Role

Quality Assurance Analyst

The Quality Assurance Analyst role is deeply tied to software testing practices. Thus, the success of your application lies in your ability to display your knowledge and experience with these practices to potential employers.

Showcase your ability to create intricate test plans and execute them to find bugs and glitches. Your experience with automated testing tools and procedures should be highlighted. Remember, your goal is to show how your skills reduce errors and improve software quality. The key lies in making your resume results-driven, citing the improvements your testing methodology has made in past products, e.g., 'Reduced product bugs by…' or 'Improved product quality via…'

Following a 'skill-action-results' format will make your application stand out.

View Quality Assurance Analyst Resume

Quality Assurance Associate

Applying for a Quality Assurance Associate position requires a demonstration of industry-specific skills and practices. Display your versatility by demonstrating your familiarity with both manual and automated testing.

Define your skill set clearly highlighting any experience with tools specifically used in testing. Remember to add verifiable achievements such as 'improved testing efficiency by…' or 'reduced fault detection time by…'.

Show your ability to work in various development environments such as Kanban or Agile, putting emphasis on how your work adapted to these frameworks and the improvements you made.

View Quality Assurance Associate Resume

Quality Assurance Engineer

For a Quality Assurance Engineer role, employers look for advanced technical proficiency. State your deep knowledge of software development life cycles and how you employed testing protocols in each stage.

Highlight your ability to use automated testing tools and how they contributed to enhancing product quality. Follow a 'skill-action-result' format on your resume, such as 'implemented x tool, resulting in y improvement'.

Indicate your familiarity with methodologies like Agile or Scrum, showing how you've effectively operated within these frameworks.

Quality Assurance Manager

When applying for the Quality Assurance Manager role, your resume should demonstrate leadership and technical skills. Express your experience in managing quality assurance teams and how you’ve guided them to meet software quality objectives.

Highlight your ability to handle both manual and automated testing and how you've influenced the team to achieve targets. Emphasize the impact of your management style through achievements such as 'improved team efficiency by…' or 'increased product quality through…'.

Quality Assurance Officer

For a Quality Assurance Officer application, showcase your skills in the development and implementation of testing procedures. Highlight your ability to ensure consistent software quality across different projects.

Don't just list your technical skills, but provide examples of how they improved software quality. Use a 'skill-action-result' approach like 'utilized x skill to enhance product performance by y%'.

Include any experience you have with software development practices like Agile and Scrum, showing how you used them to achieve quality targets.

View Quality Assurance Officer Resume

Quality Assurance Supervisor

The Quality Assurance Supervisor role is leadership-centric. Hence, your resume needs to demonstrate your ability to guide a team towards improved product quality.

Show instances where you drove the team to reduce bugs and improve software performance. Use quantifiable results such as 'boosted productivity by…' or 'enhanced product quality by…' to emphasize your successes.

Include your technical skills, especially the utilization of automated testing tools, indicating how you used them to maximize productivity.

View Quality Assurance Supervisor Resume

Quality Assurance Technician

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When applying for a Quality Assurance Technician position, highlight your familiarity with testing and debugging tools. Your resume should show your ability to detect and resolve potential software issues effectively.

Demonstrate your understanding of various testing methods, indicating how you employed them in past projects to ensure quality. Use the 'skill-action-result' format to indicate your impact, e.g., 'improved software reliability by…' or 'reduced bug detection time through…'.

Detail your experience with frameworks like Agile or Scrum, proving your ability to work within their guidelines and improve quality.

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View Quality Assurance Technician Resume
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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He has written more than 500 resume guides and deep-dive articles on how to create your resume and cover letter, that inspire job applicants to make a resume to be proud of. His work has been featured in Forbes, Zendesk, HubSpot, and Business Insider, and cited by top universities and educational institutions, like Thunderbird School of Management, Rochester University, University of Miami, and Udemy. Volen applies his deep knowledge and practical experience to write about career changes, development, and how to stand out in the job application process.
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