INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Housekeeping Manager positions are at a 9% growth rate, which is as fast as average. With that said, there are currently 322,000 jobs in the market right now. The total number of jobs is expected to increase by 28,600 to 350,600 in the period of 2020-30.
What’s more, the median annual wage for the Housekeeping Manager jobs was $98,890 in May 2020. The lowest 10% earned less than $56,080, and the highest 10% more than $169,930.
Our conclusion? The Housekeeping Manager job market is wide open for candidates.
Top housekeeping manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
Writing a job-winning experience section: Housekeeping Manager resume edition
Housekeeping manager resume experience section: dos and don'ts
- List 4-6 bullet points per position;
- Include only relevant job experience;
- Make sure to highlight your strongest skills by focusing on the challenges you’ve faced and the results you’ve achieved;
- Don’t use buzzwords that carry no meaning;
- Don’t share confidential information about your previous employers.
If you prefer to be led by example, check out some great Housekeeping Manager resume experience section snippets below!
- Proudly elevated the housekeeping cleaning standards
- Staff recruitment, orientation, trained, and motivated over 22 employees
- Continual coaching, documentation, and performance reviews
- Orchestrated COVID-19 cleaning protocols and policies; developed cleaning documents for Housekeeping, Lodge, Laundry, and staff accommodations
- Created a COVID-19 reduced contact stay over servicing system
- Created a new and efficient unit linen bin system
- Located and organized $65,000.00 in housekeeping stock for cost analysis and future budgeting goals
- Passed all audits with flying colours
- Recruited & trained highly efficient staff
- Taking over the housekeeping management of a second hotel
- Responsible for health & safety guidelines
- Communication with stakeholders and directors for planning & meetings
- Achieving and maintaining the lowest level of complaints
- Responsible for stocking and supply ordering
- Organising charitable events to raise hotel awareness
- Achieved a 15% increase in guest satisfaction scores within the first year by implementing new cleaning procedures and training programs.
- Reduced labor costs by 10% by optimizing staff scheduling and improving workflow processes.
- Maintained compliance with company and brand standards, regulations, and certification requirements, including Food Handlers and CPR/First Aid.
- Implemented and maintained a key control system for the department to ensure guest privacy and security.
- Managed a monthly inventory of Housekeeping and Laundry supplies and reduced supply costs by 5%.
- Conducted monthly department meetings with Housekeeping staff to review performance and provide training.
- Developed and trained a new Housekeeping manager, who was promoted within 6 months.
- Handled and resolved guest complaints and issues in a timely and efficient manner.
- Maintained a professional working relationship with other managers, employees, and all other departments.
- Increased guest satisfaction scores by 20% through implementation of a new quality control process for housekeeping staff, resulting in a 10% reduction in guest complaints.
- Developed and executed a training program for housekeeping employees to improve their productivity and efficiency, resulting in a 15% increase in daily room turnovers.
- Managed a budget of $500,000 for the housekeeping department, consistently meeting or exceeding financial targets by controlling costs and optimizing labor scheduling.
- Conducted regular inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards, maintaining an average score of 95% on cleanliness audits.
- Reduced staff turnover by 25% through implementation of an employee recognition program and improved communication channels.
- Streamlined the purchasing and inventory management process for housekeeping supplies, resulting in a 10% reduction in inventory costs.
- Developed and maintained a key control system for the housekeeping department, ensuring the security of guest rooms and hotel assets.
- Collaborated with the Housekeeping Manager to develop and implement a new cleaning process that reduced the time required to clean guest rooms by 20%, resulting in a 10% increase in daily room turnovers.
- Managed the department's inventory of cleaning supplies and amenities, reducing inventory costs by 15% through more efficient ordering and storage practices.
- Assisted in the recruitment, hiring, and training of new housekeeping employees, ensuring compliance with brand standards and regulations.
- Maintained regular communication with other departments to ensure efficient coordination of guest needs and requests, resulting in improved guest satisfaction scores.
- Conducted regular inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards, maintaining an average score of 90% on cleanliness audits.
- Developed and maintained a key control system for the housekeeping department, ensuring the security of guest rooms and hotel assets.
PRO TIP
Include quantitative data throughout your Housekeeping Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!
Action verbs for your housekeeping manager resume
Recommended reads:
An impressive skills section for your housekeeping manager resume
Writing a skills section that stands out:
- Check the job advert for keywords that you can use: this will help you pass ATS;
- Focus on relevant and valuable skills that will support your application;
- Make sure to include both hard and technical skills, leaving soft skills for other sections of your Housekeeping Manager resume;
- Don’t list skills you don’t have.
Top skills for your housekeeping manager resume
Reading Skills
Maths Skills
Microsoft Office
Computer Literacy
Cash Handling
Collaboration
Time Management
Commitment
Communication
Trustworthiness
PRO TIP
Avoid getting sidetracked by Applicant tracking software by including a tech skills' section matching the job description and your own qualifications.
Recommended Reads:
Housekeeping manager resume header: Tips, red flags, and best practices
Checklist for your housekeeping manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Housekeeping Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
The housekeeping manager resume summary: tips and tricks
Making a strong first impression:
- Keep your summary section short and easy to read; avoid long sentences;
- Highlight your total years of experience in the field;
- Mention 1-2 of your biggest achievements and strengths;
- Add a couple of keywords from the job advert.
Resume summary formula:
PRO TIP
Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.
recommended reads:
Housekeeping manager resume: a strong education section
What to include in your education section:
- Your highest education degree (incl. major, duration, name of institution);
- A bit more about the certifications you’ve got (if they are relevant to what you’re applying for);
- Some extracurricular activities that have helped you develop and strengthen your skills;
- If you’re an entry-level applicant: Relevant courses and projects.
Top Certifications for Your Housekeeping Manager Resume
New Manager: The Basics and More of Being a Great Leader
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
Management Skills: New Manager Training Update 2022
Management Skills Certification in Developing People, Leading Teams & Process Improvement in the New Hybrid Work Culture
The Superboss Playbook for Managers
Discover how top managers develop high potential talent, lead by teaching, and foster creative, high-performance teams.
Communications for New Managers
Learn from an Emmy-Award Winner and a #1 LinkedIn Instructor on developing effective leadership communications skills.
From Peer to Manager: Skills for New Managers
Learn how to transition from individual contributor to Manager and Leader with confidence!
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Housekeeping Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Housekeeping manager resume: how to choose the right format
The content of your resume is necessary for showcasing your expertise, skills, and education. Great formatting, on the other hand, is essential for highlighting your attention to detail, creativity, and ability to stand out.
There are three basic resume formats to choose from:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
Which one of these you choose depends on a couple of things, but most importantly: the industry and your level of experience.
The reverse-chronological resume format, for example, is great if you’re an Housekeeping Manager with many years of experience and no career gaps. It doesn’t really matter if your company of choice is a multinational corporation or an early-stage startup – this resume format is considered to be a safe bet.
If you’re someone with little or no experience, however, we advise you to go for a functional skills-based resume format. It focuses on skills, competencies, and education, rather than experience. This makes it great for entry-level applicants, career changers, and graduate students.
And if you’re tired of traditional formats and want to go over the top when it comes to your application, the combination or hybrid resume format is here to help. Here, you can focus on both your experience and your skills, there’s even space for you to highlight your most spectacular personality traits. If you want to give a modern feel to your Housekeeping Manager resume, this resume format is just what you need. Add a ‘my life philosophy’ section for additional bonus points!
Looking for ways to perfect your Housekeeping Manager resume layout and style?
- Don’t risk it: choose standard 1-inch resume margins;
- Go for traditional resume fonts (sized 10-12p);
- Match the length of your Housekeeping Manager resume with your years of experience – choose a one-page template if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- To be on the safe side, save your resume in PDF. This will help you avoid formatting issues and unauthorized editing.
Recommended Reads:
PRO TIP
Test your draft Housekeeping Manager resume by sending it out to peers and mentors in your circles. Ask them to review it as if they are hiring you for a project and implement the feedback afterwards.
Your housekeeping manager resume: Other sections to include
Tired of resumes that focus only on your professional side? Want to show you’re an actual human being with a real personality that goes beyond your work experience? Then add some other sections to your Housekeeping Manager resume!
Depending on the industry, company, and position, you can go for a more creative or less creative approach. Choose 1-2 of the following:
Making your housekeeping manager resume shine
In a pile of boring black and white resumes, a creative Housekeeping Manager application feels like a breath of fresh air. And trust us, recruiters love this.
There are two ways to add a splash of creativity to your resume. You can either go for a creative layout (bright colors, modern fonts, etc.) or add some creative sections (e.g. ‘what my typical day looks like’).
It’s up to you! Just make sure to keep the position, company, and industry in mind. Otherwise, you risk going over the top. And that’s not always a good idea.
What Makes a Great Housekeeping Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
