As a cleaning manager, you may struggle to highlight your leadership skills and extensive experience on your resume in a concise yet impactful manner. Our guide is designed to help you effectively showcase your management expertise and operational knowledge, ensuring your resume stands out to potential employers.
- Get inspired from our cleaning manager resume samples with industry-leading skills, certifications, and more.
- Show how you can impact the organization with your resume summary and experience.
- Introducing your unique cleaning manager expertise with a focus on tangible results and achievements.
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Tips and tricks for your cleaning manager resume format
Before you start writing your resume, you must first consider its look-and-feel - or resume format . Your professional presentation hence should:
- Follow the reverse-chronological resume format , which incroporates the simple logic of listing your latest experience items first. The reverse-chronological format is the perfect choice for candidates who have plenty of relevant (and recent) experience.
- State your intention from the get-go with a clear and concise headline - making it easy for recruiters to allocate your contact details, check out your portfolio, or discover your latest job title.
- Be precise and simple - your resume should be no more than two pages long, representing your experience and skills that are applicable to the cleaning manager job.
- Ensure your layout is intact by submitting it as a PDF. Thus, your resume sections would stay in place, even when assessed by the Applicant Tracker System (ATS).
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If you happen to have some basic certificates, don't invest too much of your cleaning manager resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.
Cleaning Manager resume sections to answer recruiters' checklists:
- Header to help recruiters quickly allocate your contact details and have a glimpse over your most recent portfolio of work
- Summary or objective to provide an overview of your career highlights, dreams, and goals
- Experience to align with job requirements and showcase your measurable impact and accomplishments
- Skills section/-s to pinpoint your full breadth of expertise and talents as a candidate for the Cleaning Manager role
- Education and certifications sections to potentially fill in any gaps in your experience and show your commitment to the industry
What recruiters want to see on your resume:
- Proven experience in managing janitorial teams and overseeing cleaning operations
- Demonstrated ability to develop and implement effective cleaning schedules and standard operating procedures
- Strong knowledge of health and safety regulations and eco-friendly cleaning practices
- Experience with budget management, cost control, and inventory management for cleaning supplies and equipment
- Ability to conduct training and performance evaluations for cleaning staff
Creating your cleaning manager resume experience to catch recruiters' attention
Remember that for the cleaning manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:
- Include mainly roles that are relevant to the cleaning manager job you're applying for;
- Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the cleaning manager role;
- Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
- Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
- Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.
Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the cleaning manager resume examples below to see how industry-leading professionals are presenting their experience:
- Spearheaded a comprehensive restructuring of the cleaning protocols, resulting in a 30% increase in efficiency and a 20% reduction in overhead costs.
- Managed a team of 35 cleaning staff across multiple departments, delivering high-standard cleanliness within deadline, enhancing guest satisfaction rates by 25%.
- Pioneered the adoption of eco-friendly cleaning products and technologies, significantly reducing the environmental footprint of operations at Marriott International.
- Improved client retention by 40% by implementing tailored cleaning service plans aligned with individual business needs at ISS Facility Services.
- Conducted quarterly training workshops focused on safety standards and proper use of cleaning chemicals, decreasing workplace accidents by 15%.
- Cultivated partnerships with suppliers to negotiate better rates on cleaning supplies, cutting annual expenses by $50,000.
- Led a project to integrate digital task management tools that raised team productivity by 35% at Sodexo.
- Oversaw the successful execution of cleaning services for 50+ corporate clients, ensuring all standards were met and exceeded regularly.
- Mediated and resolved workplace conflicts efficiently, fostering a positive team environment and reducing staff turnover by 20%.
- Customized and executed cleaning programs for specialized environments such as pharmaceutical companies, maintaining 99% compliance with industry regulations.
- Launched a successful incentive program for the cleaning staff that led to an exemplary attendance record and boosted team morale at Jani-King.
- Developed effective cost-tracking measures for cleaning supplies which resulted in a 10% reduction in monthly expenses.
- Orchestrated the cleaning operations during the grand opening of a major retail facility, contributing to a flawless launch event attended by over 5,000 individuals at Compass Group.
- Empowered the cleaning team through leadership development programs, leading to greater job ownership and initiative.
- Implemented a real-time feedback system from clients that helped streamline cleaning processes and prioritize tasks more effectively.
- Managed the environmental services department with a $2 million annual budget, ensuring effective use of resources and cost control for Hilton Hotels & Resorts.
- Achieved a significant enhancement in the guest experience by redesigning the cleaning schedule to be less intrusive, receiving positive feedback from 85% of guests surveyed.
- Directed a successful initiative to standardize cleaning procedures across all hotel chains, assuring consistent quality and brand compliance.
- Played a key role in transitioning the cleaning staff to a new digital reporting system, improving reporting accuracy by 50% at ServiceMaster.
- Fostered a culture of continuous improvement, leading to a 10% yearly reduction in operational costs through streamlining supply chains and improving labor efficiency.
- Launched a customer satisfaction survey initiative that provided valuable insights to tailor cleaning services more closely to client expectations, which increased account renewals by 30%.
- Implemented a comprehensive training program that improved workforce skills and knowledge, leading to a 90% success rate in passing industry-standard cleanliness inspections at ABM Industries.
- Negotiated contracts with new cleaning equipment vendors, resulting in enhanced performance and efficiency, as evidenced by a 15% decrease in cleaning time per site.
- Carried out a strategic overhaul of the supply inventory system which led to a 20% reduction in waste and a surplus budget that was reinvested into staff training programs.
Quantifying impact on your resume
- Include the number of staff you have successfully managed and coordinated to demonstrate leadership and team management skills.
- State the percentage by which you have reduced cleaning supply costs through effective inventory management and negotiation with suppliers.
- Mention the total square footage of facilities you are responsible for to show the scale of your cleaning management experience.
- Detail any increase in customer satisfaction scores as a result of improved service standards under your management.
- Quantify the reduction in employee turnover rates after implementing your training and development programs.
- Cite specific numbers regarding the frequency of cleaning inspections you have instituted to ensure high-quality outcomes.
- Document any improvements in efficiency, such as decreased cleaning times per room or area, to showcase process optimization.
- Highlight the number of successful compliance audits your team has achieved to prove adherence to health and safety regulations.
Action verbs for your cleaning manager resume
What if you don't have any experience?
There are two very common scenarios about candidates with less experience. They are either:
- Fresh out of college in search of a cleaning manager role
- Transferring over from a completely different field
Both of these types of candidates still have a shot at landing their first job in the industry.
All they need to do about the experience section of their cleaning manager resume is:
- Consider their strengths - would the outcomes of their previous roles or niche skill sets impress recruiters? Feature those towards the top of your resume
- Exclude any and all irrelevant experience items - remember that at the end of the day, you're telling a story that aims to align with the ideal candidate for the cleaning manager job
- Win recruiters over with personality - perhaps your ambition, dreams, and diligence would make you the perfect fit for the cleaning manager role. Dedicate resume space to detail your personality traits by showcasing how they've helped you succeed in past roles
- Tailor your experience to specific job requirements - ensure your cleaning manager resume answers the advert in the best way possible.
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Showcase any ongoing or recent educational efforts to stay updated in your field.
Popular cleaning manager hard skills and soft skills for your resume
Apart from assessing your professional expertise, recruiters are on the lookout for whether your skills align with the job.
Your profile would thus be assessed in regard to your:
- Hard or technical skills - your ability to perform on the job using particular technologies or software
- Soft skills - how you adapt, communicate, and thrive in different environments.
Both types of skills - hard and soft skills - are important for your resume, so make sure to create a dedicated skills section that:
- Lists up to five or six skills that align with the job advert.
- Integrates vital keywords for the industry, but also reflects on your personal strengths.
- Builds up further your skills with an achievements section within which you explain what you've achieved thanks to using the particular skill.
- Aims to always quantify in some way how you've used the skill, as it's not enough to just list it.
What are the most sought out hard and soft skills for cleaning manager roles?
Check out the industry's top choices with our two dedicated lists below:
Top skills for your cleaning manager resume:
Knowledge of cleaning techniques and processes
Familiarity with cleaning supplies and chemicals management
Proficiency in operating cleaning equipment
Facilities management
Budgeting and cost control
Inventory management
Maintenance scheduling
Safety and compliance regulations
Quality control implementation
Training and development of cleaning staff
Leadership and team management
Effective communication
Problem-solving
Decision-making
Attention to detail
Adaptability and flexibility
Customer service orientation
Time management
Conflict resolution
Empathy and compassion
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Showcase any ongoing or recent educational efforts to stay updated in your field.
The importance of your certifications and education on your cleaning manager resume
Pay attention to the resume education section . It can offer clues about your skills and experiences that align with the job.
- List only tertiary education details, including the institution and dates.
- Mention your expected graduation date if you're currently studying.
- Exclude degrees unrelated to the job or field.
- Describe your education if it allows you to highlight your achievements further.
Your professional qualifications: certificates and education play a crucial role in your cleaning manager application. They showcase your dedication to gaining the best expertise and know-how in the field. Include any diplomas and certificates that are:
- Listed within the job requirements or could make your application stand out
- Niche to your industry and require plenty of effort to obtain
- Helping you prepare for professional growth with forward-facing know-how
- Relevant to the cleaning manager job - make sure to include the name of the certificate, institution you've obtained it at, and dates
Both your certificates and education section need to add further value to your application. That's why we've dedicated this next list just for you - check out some of the most popular cleaning manager certificates to include on your resume:
The top 5 certifications for your cleaning manager resume:
- Certified Executive Housekeeper (CEH) - International Executive Housekeepers Association (IEHA)
- Registered Executive Housekeeper (REH) - International Executive Housekeepers Association (IEHA)
- Certified Professional Cleaner (CPC) - Association of Residential Cleaning Services International (ARCSI)
- Cleaning Industry Management Standard (CIMS) Certification - ISSA: The Worldwide Cleaning Industry Association
- Certified Healthcare Environmental Services Professional (CHESP) - American Hospital Association (AHA)
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If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.
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The summary or objective: focusing on the top one-third of your resume
It's a well-known fact that the top one-third of your cleaning manager resume is the make-it-or-break-it moment of your application. The resume summary and objective could help you further build up your professional profile.
- If you have plenty of career highlights behind your back, use the resume summary . The cleaning manager summary immediately focuses recruiters' attention on what matters most within your experience.
- The resume objective is the perfect choice for balancing your career achievements with your vision. Use it to state precisely how you see yourself in a couple of years' time - as part of the company you're applying for.
Both the resume summary and resume objective can be your value pitch to potential employers: answering what makes your application unique and the top choice for the cleaning manager role. They both have to be specific and tailored - as there's no one-size-fits-all approach to writing your cleaning manager summary or objective. Use the cleaning manager examples below as a starting point:
Resume summaries for a cleaning manager job
- With over 10 years of experience in the janitorial services industry, this cleaning manager has effectively overseen large teams at multiple high-profile corporate offices, ensuring top-notch cleanliness and compliance with health regulations. Key achievements include implementing a green cleaning program that reduced chemical usage by 30% and boosted client satisfaction ratings.
- A seasoned hospitality leader with 15 years in hotel management, transitioning to the cleaning sector with a zeal for maintaining impeccable standards of hygiene and order. Proficient in staff training, process improvement, and inventory management, with a record of decreasing housekeeping costs by 20% while maintaining premium service quality.
- Adept at managing large-scale cleaning operations, this professional brings a wealth of knowledge from a 12-year career in healthcare facility maintenance. Expert in infection control protocols, cross-functional team leadership, and operational efficiency; successfully led a departmental overhaul that cut cleaning response times by 40%.
- With a background in environmental science and a passion for sustainability, this career-changer is seeking to apply a strong foundation in waste reduction strategies and eco-friendly practices to the cleaning management sector. Skilled in project coordination and staff engagement, eager to contribute to a health-conscious and environmentally responsible cleaning team.
- Eager to launch a career as a cleaning manager, with a focus on developing a thorough understanding of the janitorial industry, state-of-the-art cleaning techniques, and team management skills. Committed to excellence, with a deep-seated passion for contributing to a safe, clean, and welcoming environment for clients and their patrons.
- Aspiring cleaning manager with no prior industry experience yet holding a bachelor's degree in business administration, aiming to bring strong organizational and communication skills to provide exceptional service quality. Highly motivated to master the intricacies of the cleaning sector and to develop strategies that ensure impeccable standards of hygiene and client satisfaction.
Showcasing your personality with these four cleaning manager resume sections
Enhance your cleaning manager expertise with additional resume sections that spotlight both your professional skills and personal traits. Choose options that not only present you in a professional light but also reveal why colleagues enjoy working with you:
- My time - a pie chart infographic detailing your daily personal and professional priorities, showcasing a blend of hard and soft skills;
- Hobbies and interests - share your engagement in sports, fandoms, or other interests, whether in your local community or during personal time;
- Quotes - what motivates and inspires you as a professional;
- Books - indicating your reading and comprehension skills, a definite plus for employers, particularly when your reading interests align with your professional field.
Key takeaways
Securing your ideal job starts with crafting a compelling cleaning manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:
- Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
- Emphasize experience relevant to the job, focusing on your impact on the team;
- Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
- Include technical skills in the skills section and interpersonal skills in the achievements section;
- Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.
