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5 Delivery Manager Resume Examples...

5 Delivery Manager Resume Examples & Guide for 2024

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All resume examples in this guide

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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Delivery Manager positions are at a 5% growth rate, which is slower than average. With that said, there are currently 189,300 jobs in the market right now. The total number of jobs is expected to increase by 10,000 to 199,300 in the period of 2020-30.

What’s more, the median annual wage for the Delivery Manager jobs was $108,790 in May 2020. The lowest 10% earned less than $67,100, and the highest 10% more than $181,220.

Our conclusion? The Delivery Manager job market is wide open for candidates.

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Top delivery manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

What to write in your delivery manager experience section

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Perfecting your delivery manager resume experience section:
  • Focus on results, not responsibilities;
  • Use 4-6 bullet points per position;
  • List only positions that are relevant to what you’re applying for;
  • Include at least some form of quantitative data – it can be linked to the number of people you’ve managed or the - percentage decrease in costs that’s followed from your work - you decide;
  • Choose action verbs over buzzwords.

We’ve collected some of the top resume experience sections from real Enhancv users. Check them out when drafting your own Delivery Manager resume!

Work Experience
AVP, Delivery Manager
Quads
2015-2017
  • Leading Strategic Planning and Execution of Programs that range from $1MM to $20MM
  • Responsible for Financials. Forecast and Manage Capital & Expense budget
  • Create Status reports and Decks for Executive Leadership
  • Identify and Mitigate Risks/Issues. Provide recommendations and work around solutions for the gaps identified
  • Work with Emerging Technologies to develop best in class products - Cloud adoption, micro service architecture and Product Model
  • Improve Engineering practices resulting in quality Enterprise software - Continuous Delivery, Time to build, Time to Value and System Resiliency
  • Implementation of Multicultural features to attract Multicultural Customers
Work Experience
Account Delivery Manager
Hintz, Emmerich and Swaniawski
2016-2017
  • Led the implementation of a €6.2Mill service (Project "TURMA")
  • Sold multiple additional projects for approx. €500k
  • Increased the revenue margin to more than 80%
  • Established a support model based on business strategy
  • Negotiated and introduced the KPA and SLA for the service
  • Developed and introduced the ITIL Service Management model
Work Experience
Senior Delivery Manager
Techbia
2011-2018
  • Leading the highest-profile projects and transformation programmes in the department with annual people budgets of over £2m/pa
  • Matrix-managing a development team of user researchers, developers, designers, testers and business analysts
  • Working with the Product Manager to ensure adherence to Agile/Scrum ways of working; organising and facilitating agile ceremonies using techniques to improve team dynamics and performance
  • Leading change and release management using DevOps to drive continuous integration and delivery
  • Producing governance reports, managing budgets and risk management - reporting monthly to project and programme boards, and to stakeholders
  • Tool administration - JIRA, Trello, Confluence, Slack, Miro, GitHub
  • Managing and working with external providers and ensuring compliance to contractual agreements
  • Leading a large team of Delivery Managers, coaching, supporting and overseeing their workloads
  • Working in both Scrum and Kanban, as required
Work Experience
Agile Delivery Manager
Zeal Wheels
2009-2014
  • Facilitating three geographically diverse feature team to deliver multiple projects simultaneously across the organisation
  • Ensure Scrum events were put into place and the team understood the reason for these events
  • Work with the Product Owners to educate them on the importance of backlog refinement and ensuring that the upcoming work/goals are value based
  • Cycles times improved by 35% when I introduced the use of User Story Mapping, allowing for a unified understanding of the work to be carried out
  • Aided the team to create an agreed Definition of Ready and Definition on Done allowing for well refined stories to enter the sprint and high-quality code being deployed to production
  • Secured agreement with the Product owners and team leads that 20% of time will be set aside to resolve outstanding tech debt in each sprint leading to improved security across our platform and improvements to the CICD pipeline
  • Conduct presentations around Agile to the organisation during lunch and learn sessions
Work Experience
Delivery Manager
Bravura Origin
2015-2017
  • Facilitated workshops for key stakeholders and collaborated with technical Project Managers and Product Managers to ensure smooth and timely delivery of UX-led initiatives
  • Significantly improved the visibility and prioritisation of work through implementing a Jira tracking system
  • Coached the UX team to create and maintain a healthy and productive working environment and resolve conflicts around ways of working
  • Contributed to the Delivery Managers' Community of Practice by sharing workshop methods on remote working retrospectives
Work Experience
Delivery Manager
Hintz, Emmerich and Swaniawski
2011-2018
  • Delivered a series of Engineering and Operations projects, including AWS security, changes to a legacy in-store app and a migration of systems to the cloud (O365)
  • Co-ordinated work between internal IT teams and 3rd party suppliers
  • Facilitated regular agile ceremonies (e.g. sprint planning, stand-ups, retrospectives) and team inception sessions by using a toolbox of agile activities
Work Experience
Ast Delivery Manager/Tech Program Manager
Hessel - Ruecker
2021-2022
  • Delivered more than 50 projects with budgets from $50,000 to $1 million on-time and on-budget for clients such as Bank of New York and Arkema Corporation.
  • Enabled Agile team to increase its throughput by 15% through use of swarming around features and other high-collaboration approaches, such as paired programming.
  • Facilitated test-driven development on all projects increasing quality by 17% (benchmarked against historical data.)
  • Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members and clients on Agile process.
Work Experience
Client Delivery Manager - Strategic & Enterprise
Hermiston LLC
2015-2017
  • Nationally managing over 80% of a Healthcare network and improved 7% profitability margin
  • Responsible for all operational activities inside key accounts with main focus across Data Centre, ICT, Mobility, IoT, LAN/WAN & Wi-Fi
  • Provide planning & architecture-based end-to-end solutions that meet client's current & future needs and manage timely deployment of the end-to-end solutions
  • Built deep relationships with multiple clients to understand their needs and brought in close ~$1m in revenue to satisfy those needs
  • Built a strategic approach with offshore team across 3 different locations worldwide to maintain an efficient customer experience and maintaining contractual Service Level agreements
  • Manage the performance of multiple IT vendors and service providers while ensuring the establishment and maintenance of contractual SLAs and KPIs
  • Provide governance & reporting for all incident, problem, change management activities & projects
Work Experience
Delivery Manager
Bonefete Fun
2016-2020
  • Agile Software Delivery • Releases available for the Release Team by facilitating agile development teams in consistently delivering high-quality features for Ringtail and Radiance enterprise software solutions. • Driving value outcomes working with Product Owners, clarifying business goals, defining scope, prioritising backlog, reducing complexity and managing resources. • Iteration Manager for Product teams with a focus on guiding the teams towards improving the way they work. • Assisted team to remove impediments by having an understanding of the control and release processes. • Developed team and project level reports including burn charts, forecast horizon reports and project risk assessments. • Organised and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprints, release planning, demos and other Scrum-related meetings.
  • Ensured that developed software provided value and met client needs by • Working with clients and stakeholders gathering and interpreting requirements, forming and prioritising the backlog • Defining minimum viable product (MVP) and shaping delivery through iterative development • Remaining hands on with the product through configuration, performance & test investigations (UAT)
  • Leader in the delivery of incremental improvements in developing and maintaining an enterprise data driven web application • Leading the adoption of Agile development processes - Rolled out Scrum to 16 teams across 4 offices and 130 staff, working with management and staff from Australia, US & UK - Leader in continuous improvement initiatives implementing Continuous Delivery (CI/CD) and DevOps practices • Developing and implementing the progress reporting and metrics structures ensuring progress is measurable
  • Improved code quality and portability through consistent software practices developed by membership in Communities of Practice including Development Standards Forum, Database Development Forum and the Build and Deployment Forum
  • Over 8 years experience leading cross-functional agile delivery teams • Led and challenged a Product Development team of 35 with performance management of 15 direct and indirect reports • Led a DevOps team of 5 • Led a Quality Assurance functional team of 29
  • Created a cohesive, high performing group where people want to work • Managing the recruiting/hiring process ensuring candidates met cultural standards and company values • Identifying and addressing problems with regard to staffing, morale and conflicts • Mentored, developed and challenged my direct reports through regular one on one coaching and mentoring catch-ups - growth evident by their promotions, leadership opportunities, increased responsibility and respect of their peers Overall 10% Improvement in employee engagement and satisfaction
  • Fostered long-standing respectful relationships • with a variety of stakeholders including senior leadership, segment leads, and end-users, based on trust, a shared vision and the capability to influence • between 4 International development sites through collaboration on projects and developing consistent values & standards
  • Led a DevOps team overseeing Radiance integration and deployment to Amazon Web Services (AWS) • Providing design specifications for environments that are secure and highly available • Improved environment stand up time of 15 minutes (previously 2 weeks)
  • Successful and interesting projects include: • Key manager and solution architect in the integration of an $80M USD company and software acquisition consolidating digital technologies and processes • Scalable Fields \ Database performance improvements (Pittsburgh and Melb teams - 6 months, $1M USD)
Work Experience
Software Development and Delivery Manager
Strat Security
2015-2019
  • Software Delivery • Releases available for the Release Team by leading agile development teams in consistently delivering high quality features for Ringtail and Radiance enterprise software solutions. • Driving value outcomes by clarifying business goals, defining scope, prioritising backlog, reducing complexity and managing resources. • Initiation and planning. Risk identification, resource assignment, forecasting, scope and sponsorship. • Execution and monitoring. Reporting, risk management, team management, change management. • Developed team and project level reports including burn charts, forecast horizon reports and project risk assessments. • Scrum Master for multiple projects and teams.
  • Ensured that developed software provided value and met client needs by • Working with clients and stakeholders gathering and interpreting requirements, forming and prioritising the backlog • Defining minimum viable product (MVP) and shaping delivery through iterative development • Remaining hands on with the product through development (SQL, C#), configuration, performance & test investigations (UAT)
  • Leader in the delivery of incremental improvements in developing and maintaining an enterprise data driven web application • Leading the adoption of Agile development processes - Rolled out Scrum to 16 teams across 4 offices and 130 staff, working with management and staff from Australia, US & UK. - Leader in continuous improvement initiatives implementing Continuous Delivery (CD) and DevOps practices • Developing and implementing the progress reporting and metric structures ensuring progress is measurable
  • Improved code quality and portability through consistent software practices developed by membership in Communities of Practice including Development Standards Forum, Database Development Forum and the Build and Deployment Forum
  • Over 8 years experience leading cross-functional agile delivery teams • Led and challenged a Product Development team of 35 • Performance managed 15 direct and indirect reports • Led a DevOps team of 5 • Led a Quality Assurance functional team of 29
  • Created a cohesive, high performing group where people want to work • Managing the recruiting/hiring process ensuring candidates met cultural standards and company values • Identifying and addressing problems with regard to staffing, morale and conflicts • Mentored, developed and challenged my direct reports through regular one on one coaching and mentoring catch-ups - growth evident by their promotions, leadership opportunities, increased responsibility and respect of their peers Overall 10% Improvement in employee engagement and satisfaction
  • Fostered long-standing respectful relationships • with a variety of stakeholders including senior leadership, segment leads, and end-users, based on trust, a shared vision and the capability to influence • between 4 International development sites through collaboration on projects and developing consistent values & standards
  • Led a DevOps team overseeing product integration and deployment to Amazon Web Services (AWS) • Providing design specifications for environments that are secure and highly available • Improved environment stand up time of 15 minutes (previously 2 weeks) • Managing AWS costs through monitoring, alerts and providing strategic direction for SaaS solutions
  • Successful and interesting projects include: • Key manager and solution architect in the integration of an $80M USD company and software acquisition consolidating digital technologies and processes • Scalable Fields \ Database performance improvements (Pittsburgh and Melb teams - 6 months, $1M USD)
Work Experience
Customer Delivery Manager
Sanguine
2009-2014
  • Tracking sale patterns to balance volume capacity for markets in multiple regions
  • Establishing Shared Services to eliminate silo of operations, enhance business processes, improve financial transparency, and identify cost savings
  • Provide data analytics and business intelligence support build and enhance data visualization dashboards and models to enable executive decisions
  • Perform current state assessment and lead business transformation towards future state
  • Establishing strategic metrics and KPIs to monitor project performance and enable data analysis
  • Ensuring all associates follow all existing safety policies
  • Directly responsible for more than 60 associates in a 1 million square foot facility
  • Department representative for safety committee
Work Experience
Solutions Delivery Manager
Eco Focus
2009-2014
  • Account Development: Assist the sales team by projecting services portfolio and participating in activities that generate leads and opportunities with prospects and customers.
  • Solutions Delivery capabilities: Software estimation, architecting solutions, assessing and defining project scope, and developing proposals in response to bid requests.
  • Solution Development: Assist the sales team by defining solutions, preparing project collateral, overseeing solution development, etc.
  • Practice Management: Assist team members with defining and collecting project metrics, developing project best practices, defining and measuring project risks.
  • Transition management: Contribute in defining and assisting customers, prepare teams through the transition, execution of a project by developing / reviewing project blueprints, transition plans and providing assistance to the delivery team through the take-on process with the customer.
Work Experience
SME & Delivery Manager - India
Altenwerth Group
2020-2022
  • Got promoted once again to become a Subject Matter Expert by the client standards.
  • Became the first associate in the history of TCS to travel to India in a long term deputation to lead teams on multiple locations ( Mexico & India )
  • Built an exceptional relationship with the client for over 1.5 years on my on-site Deputation in Bangalore, India
  • Coordinated efforts on ITIL compliant activities as well as automation and overall partnership with the client to enhance delivery satisfaction across multiple regions (EMEA, Asia and North America)
  • Maintained compliance and SLA over 95% on all deliverables despite the pandemic and resulting challenges
Work Experience
Video Delivery Manager, Branded Content
Strosin, Nolan and Pfeffer
2017-2020
  • Project lead for launching new global CMS across all IGN platforms that reduced video publishing time by 40%
  • Managed team capacity and resource allocation using video analytics across web and social media platforms to define staffing and budget needs
  • Removed impediments for video delivery teams through daily communications with supervisors and managed team strengths and bandwith constraints, resulting in videos that generated 720 million+ views
  • Identified goals and streamlined workflows throughout video production process to prevent blockers and maintain team focus for maximizing output
  • Implemented file organization standards and templates that improved searchability of 64 TB media library and CMS, reducing time spent on content searches by 30%
  • Conducted retrospectives to identify weakness and streamlined processes for improving team performance
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PRO TIP

In writing your Delivery Manager resume, you will no doubt want to list your previous duties - as you should. But steer clear of just listing your duties, instead of your achievements. Make your resume stand out by communicating what you have done, and not merely what the job needed you to do.

Action verbs for your delivery manager resume

When it comes to applying for a job, there’s one thing you need to remember (it’s valid for both your resume and your cover letter). Use action verbs! They give your application more depth, prove you’re able to take action, and also help you showcase your strengths!

Delivery manager resume skills section to impress recruiters

Checklist icon
Checklist for a perfect Delivery Manager resume skills section:
  • Make sure to include most if not all essential skills for the job;
  • Check the job description and add some keywords to pass ATS;
  • List both hard and technical skills;
  • When it comes to soft skills – elaborate on them in other sections of your resume (e.g. the experience section).
Top skills for your delivery manager resume
HARD SKILLS

Digital Fluency

Microsoft Office

Program Manufacturing Devices

Machining

Fabricating

SOFT SKILLS

Communication

Attention to details

Caution

Organisation

Punctuality

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PRO TIP

When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.

what to write in your resume header
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Checklist for your delivery manager resume header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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PRO TIP

Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Delivery Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.

Writing an effective delivery manager resume summary

what to write in your resume summary
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Impressive delivery manager resume summary checklist:
  • Point out the achievements that make you a valuable applicant;
  • Mention the total years of experience you have;
  • Highlight the things you believe make you the best fit for the position;
  • Keep it short: aim at having no more than 3-5 sentences.
resume Summary Formula icon
Resume summary formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
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PRO TIP

Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.

Drawing the attention to your Delivery Manager resume education section

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Crafting a job-winning education section.
  • Use the reverse-chronological format when listing your degrees;
  • Tailor the classes you’ve taken to the position you’re applying for if you’re an entry-level candidate;
  • Mention the awards and honors you’ve received;
  • Add your certifications (but only those relevant to the position).
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Top certifications for your delivery manager resume
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The Project Management Course: Beginner to PROject Manager

The Complete Course for becoming a Successful Project Manager

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Agile Crash Course: Agile Project Management; Agile Delivery

Get Agile Certified & Learn about the key and most important concepts and tools of Agile Project Management (Scrum)

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Project Management Fundamentals: Run projects effectively

Learn how to effectively analyze, plan, execute, and manage projects that consistently accomplish company objectives

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Manage Projects Impeccably (Earn 24 PDUs, PMI PMP Renewal)

Project Delivery course - Stress free & High value Delivery. Oracle/SAP/Gazprom Experience. Harvard Certified Teacher.

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Management Skills: New Manager Training Update 2022

Management Skills Certification in Developing People, Leading Teams & Process Improvement in the New Hybrid Work Culture

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PRO TIP

If you hold a certain major and a minor, your majors should be mentioned first.

Choosing the best format for your delivery manager resume

The content of your Delivery Manager resume is what will get you hired, right?

But even when your content’s amazing and you’re a true over-achiever, recruiters might not think you’re a good fit if your resume looks messy or is not formatted the right way.

In general, there are three basic resume formats we advise you to stick with:

Deciding which one to use depends on your experience, the industry, and the company. In short — you need to know what your applicant profile is.

For instance, reverse-chronological resumes are great for people with over 10 years of experience and no employment gaps. Here, you need to list all your relevant experience in a reverse-chronological format, starting from the most recent and going back to less recent positions.

Functional skills-based resumes, on the other hand, are great for entry-level applicants, graduate students, or people who have different kinds of experience. It focuses on skills, education, and character traits, rather than experience.

If none of these work for you, and you dream of adopting a more creative approach that makes a difference, the combination (or hybrid) resume format is exactly what you’re looking for. It allows you to focus on both your experience and your skills, making it a ‘best of both worlds’ format. It’s also suitable for those who want to spice things up by adding different creative sections (e.g. ‘life philosophy’ or ‘what my day looks like’).

Here are some additional tips on perfecting your resume layout and style:

Want to take it a step further? Learn how to make your resume stand out without relying too much on creativity.

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PRO TIP

If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.

Want to include something more to your delivery manager resume?

So you’ve already listed details about your education, experience, and skills. You’ve also crafted an amazing summary.

But now you feel a creative urge to showcase your personality and not just your expertise.

We’ve got you! Thanks to our modern templates, you can now include a chart of what your typical day looks like or even a word or two about your life philosophy. All this without sacrificing your Delivery Manager resume’s professional feel.

Some non-traditional sections for your resume include:

Making your delivery manager resume stand out

You want to make a strong first impression to all recruiters that get a hold of your resume. Sure you do! But how?

Well, the easiest way to stand out is by adding a bit of creativity to your Delivery Manager resume. You could do this by going for a colorful layout or adding a creative section or two. It all depends on the industry and the position you’re applying for!

For instance, a position in design would allow for a more colorful resume, while a position in finance would probably not.

day of my life on resume   Enhancv resume section

What makes a great delivery manager resume: key takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
delivery manager resume example

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