Ensuring your CV distinguishes your strategic planning skills from those of other delivery managers can be quite challenging. Our guide provides tailored advice to help you articulate your unique experience, ensuring you stand out to potential employers.
- Create an attention-grabbing header that integrates keywords and includes all vital information;
- Add strong action verbs and skills in your experience section, and get inspired by real-world professionals;
- List your education and relevant certification to fill in the gaps in your career history;
- Integrate both hard and soft skills all through your CV.
Discover more industry-specific guides to help you apply for any role in the links below:
How to ensure your profile stands out with your delivery manager CV format
It's sort of a Catch 22. You want your delivery manager CV to stand out amongst a pile of candidate profiles, yet you don't want it to be too over the top that it's unreadable. Where is the perfect balance between your CV format simple, while using it to shift the focus to what matters most. That is - your expertise. When creating your delivery manager CV:- list your experience in the reverse chronological order - starting with your latest roles;
- include a header with your professional contact information and - optionally - your photograph;
- organise vital and relevant CV sections - e.g. your experience, skills, summary/ objective, education - closer to the top;
- use no more than two pages to illustrate your professional expertise;
- format your information using plenty of white space and standard (2.54 cm) margins, with colours to accent key information.
Once you've completed your information, export your delivery manager CV in PDF, as this format is more likely to stay intact when read by the Applicant Tracker System or the ATS. A few words of advice about the ATS - or the software used to assess your profile:
- Generic fonts, e.g. Arial and Times New Roman, are ATS-compliant, yet many candidates stick with these safe choices. Ensure your CV stands out by using a more modern, and simple, fonts like Lato, Exo 2, Volkhov;
- All serif and sans-serif fonts are ATS-friendly. Avoid the likes of fancy decorative or script typography, as this may render your information to be illegible;
- Both single- and double-column formatted CVs could be assessed by the ATS;
- Integrating simple infographics, icons, and charts across your CV won't hurt your chances during the ATS assessment.
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Use bold or italics sparingly to draw attention to key points, such as job titles, company names, or significant achievements. Overusing these formatting options can dilute their impact.
The top sections on a delivery manager CV
- Personal Profile highlights your leadership in delivery.
- Relevant Experience shows expertise in project management.
- Key Achievements demonstrate your successful delivery outcomes.
- Delivery Methodologies details your Agile and lean skills.
- Professional Development exhibits your commitment to growth.
What recruiters value on your CV:
- Highlight project management methodologies you are proficient in, such as Agile, Scrum, or Kanban, to demonstrate your capability to manage and deliver projects effectively.
- Include specific metrics such as delivery times, budget management, and team sizes to quantify your experience and showcase your ability to handle various scales of delivery assignments.
- Emphasise your communication skills by mentioning instances where you've facilitated cross-team collaboration, resolved conflicts, or successfully managed stakeholder expectations.
- Detail your expertise in risk management by providing examples of how you've identified, mitigated, and resolved risks in previous roles, ensuring smooth delivery of services or products.
- State your experience with relevant tools and technologies, such as JIRA, Trello, or MS Project, to illustrate your proficiency in using industry-standard software for project tracking and delivery management.
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Making a good first impression with your delivery manager CV header
Your typical CV header consists of Your typical CV header consists of contact details and a headline. Make sure to list your professional phone number, email address, and a link to your professional portfolio (or, alternatively, your LinkedIn profile). When writing your CV headline , ensure it's:
- tailored to the job you're applying for;
- highlights your unique value as a professional;
- concise, yet matches relevant job ad keywords.
You can, for examples, list your current job title or a particular skill as part of your headline. Now, if you decide on including your photo in your CV header, ensure it's a professional one, rather than one from your graduation or night out. You may happen to have plenty more questions on how to make best the use of your CV headline. We'll help you with some real-world examples, below.
Examples of good CV headlines for delivery manager:
- Delivery Manager | Lean & Agile Processes Expert | PRINCE2® Certified | 5+ Years’ Experience
- Senior Delivery Manager | IT Infrastructure & Cloud Solutions | Scrum Master | Over 10 Years’ Leadership
- Delivery Manager | E-commerce Project Lead | PMP® Credential | Customer Success Focus | 7 Years’ Experience
- Lead Delivery Manager | Digital Transformation Specialist | Certified SAFe® 4 Practitioner | 12+ Years in IT
- Associate Delivery Manager | Software Development Lifecycle Guru | ITIL® Foundation | 3 Years’ Progressive Experience
- Global Delivery Manager | Cross-Cultural Team Leader | MBA in Project Management | 15+ Years of Expertise
Choosing your opening statement: a delivery manager CV summary or objective
At the top one third of your CV, you have the chance to make a more personable impression on recruiters by selecting between:
- Summary - or those three to five sentences that you use to show your greatest achievements. Use the CV summary if you happen to have plenty of relevant experience and wish to highlight your greatest successes;
- Objective - provides you with up to five sentences to state your professional aims and mission in the company you're applying for
CV summaries for a delivery manager job:
- Seasoned Delivery Manager with over a decade of experience in streamlining operations for e-commerce businesses. Expert in Agile methodologies, lean management, and shaping high-performing teams. Proudly led a successful turnaround strategy, increasing on-time delivery metrics by 40% in under two years.
- Dynamic professional with 15 years in the logistics and supply chain sector, seeking to transfer robust project management skills into a dedicated delivery management role. With a track record of reducing costs by 25% through strategic carrier partnerships, ready to drive success in a new industry.
- Highly motivated former software development team leader ready to pivot into delivery management, bringing 7 years of experience in managing cross-functional tech teams and delivering complex software projects on time and budget. Exceptional communication skills with a passion for operational excellence.
- Driven individual with a comprehensive background in retail management, eager to apply 10 years of experience in customer service and inventory control to the field of delivery management. Recognised for implementing loyalty programs that boosted customer retention rates by 30%.
- Enthusiastic and results-oriented professional with a keen interest in delivery management, aiming to apply innate organisational skills and a commitment to excellence. Objective: to make a significant impact in a challenging but rewarding environment, despite lack of industry-specific experience.
- Ambitious and customer-focused individual with a strong foundation in administrative support and coordination. Eager to bring fresh perspectives to delivery management, backed by a fervent desire to facilitate smooth and efficient logistical workflows to maximise customer satisfaction.
More detailed look into your work history: best advice on writing your delivery manager CV experience section
The CV experience is a space not just to merely list your past roles and responsibilities. It is the CV real estate within which you could detail your greatest accomplishments and skills, while matching the job requirements. Here's what to have in your experience section:
- Prove you have what the job wants with your unique skill set and past successes;
- Start each bullet with a strong, action verb, and continue with the outcome of your responsibility;
- Use any awards, nominations, and recognitions you've received as solid proof of your skill set and expertise;
- align your experience with the role responsibilities and duties.
For more help on how to write your CV experience section, check out the next section of our guide:
Best practices for your CV's work experience section
- Managed a team of 15 delivery professionals to ensure efficient and timely execution of IT projects, consistently achieving or exceeding service-level agreements and project milestones.
- Implemented Agile methodologies across all projects to streamline processes, resulting in a 20% increase in project delivery efficiency and a higher rate of customer satisfaction.
- Developed and maintained strong relationships with key clients to understand their business needs, facilitating the delivery of tailored solutions that drove customer value and recurrent business.
- Oversaw a departmental budget of £1.5M, optimising resource allocation and cutting unnecessary expenses to improve the company's financial performance.
- Led the digital transformation project that automated service delivery, enhancing our capacity to handle complex workloads by 35% while also reducing human error.
- Conducted regular training sessions for delivery staff to ensure the team's skills were up-to-date with the latest industry standards and technologies, improving team competency levels.
- Coordinated with cross-functional teams, including development, QA, and operations, to troubleshoot and resolve critical delivery issues, avoiding project delays and maintaining client trust.
- Implemented a continuous improvement program, which led to the refinement of project management processes and tools, reducing the average project cycle time by 15%.
- Regularly reviewed and reported on delivery performance metrics to senior stakeholders, using the insights to make informed decisions and strategic improvements to the delivery pipeline.
- Implemented agile project management methodologies which improved project completion rates by 30% within the first year.
- Led a cross-functional team of 25, including developers and customer service agents, to consistently meet deliverables for high-profile clients.
- Drove adoption of a data-driven decision-making process which reduced operational costs by 15%, enhancing overall profitability.
- Managed a logistics network across the UK, overseeing the timely delivery of over 1 million parcels per month.
- Coordinated the successful launch of a new delivery tracking system, increasing customer satisfaction scores by 20%
- Implemented a driver training programme that improved delivery efficiency by 12%, while reducing incidents on the road.
- Supervised a £5 million project to expand the delivery fleet, resulting in a 25% increase in delivery capability.
- Restructured regional delivery routes, which improved on-time delivery rates from 85% to 98% within the period of one year.
- Collaborated with technology suppliers to integrate innovative delivery solutions, leading to a 10% reduction in average delivery time.
- Orchestrated a company-wide transition to an electric delivery fleet, which cut fuel costs by £250,000 per annum.
- Established a customer feedback system that directly fed into delivery process improvements, increasing customer retention by 15%.
- Spearheaded a joint initiative with IT to develop a proprietary delivery tracking app, which resulted in a 40% reduction in customer enquiries.
- Cultivated strong client relationships that resulted in an expanded contract scope and a 50% growth in account size over two years.
- Championed a continuous improvement programme that addressed workflow bottlenecks, increasing overall operational throughput by 18%.
- Navigated through critical delivery bottlenecks during peak seasons by optimising resource allocation, which maintained a 99% success delivery rate.
- Led an international team through the delivery of a multi-million-pound logistics platform, increasing global reach by expanding into three new countries.
- Reduced average delivery claim times from 15 days down to 5 by implementing a new, streamlined claims process.
- Negotiated with third-party carriers to reduce shipping costs by £180,000 annually while maintaining delivery performance standards.
- Pioneered the use of route optimisation software that saved 600 hours of driving time annually, significantly reducing carbon footprint and operating costs.
- Built and led a crisis response team that handled delivery exceptions, ensuring 97% customer satisfaction despite unforeseen delays.
- Enhanced delivery team agility by implementing dynamic scheduling systems, enabling real-time adjustments to routes as needed.
- Oversaw a period of unprecedented expansion, adding 200+ new vehicles to the delivery network, while ensuring a seamless integration into existing operations.
- Directed a seasonal workforce uplift, recruiting and training over 500 temporary staff to handle peak holiday demands without compromising service quality.
- Implemented an innovative delivery partner program, building alliances with local businesses, effectively broadening service capacity by 22%.
What to add in your delivery manager CV experience section with no professional experience
If you don't have the standard nine-to-five professional experience, yet are still keen on applying for the job, here's what you can do:
- List any internships, part-time roles, volunteer experience, or basically any work you've done that meets the job requirements and is in the same industry;
- Showcase any project you've done in your free time (even if you completed them with family and friends) that will hint at your experience and skill set;
- Replace the standard, CV experience section with a strengths or achievements one. This will help you spotlight your transferrable skills that apply to the role.
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Describe how each job helped you grow or learn something new, showing a continuous development path in your career.
Hard skills and soft skills to showcase your unique skill set on your delivery manager CV
Did you know that your CV will mostly likely be assessed by recruiters based on skill alignment? And that means that the way you feature your key skills across different CV sections will play a crucial role in landing you that first interview. We recommend you add your:
- technical capabilities or hard skills in your CV experience, certificates, projects, etc. Use your past accomplishments to prove your technical capabilities. List up to a dozen different software or hardware in your dedicated skills section to match the job keywords;
- personal and communication skills or soft skills in your CV strengths, achievements, summary/ objective, etc. Soft skills are a bit more difficult to prove. How do you define your aptitude in active listening? So, instead of just listing the skill name, include a tangible metric to show your success.
On a final note, when you're in a hurry to create your profile, you may misspell a particular technology or soft skill. That's why we suggest you copy and paste the particular skill name (or keyword), directly from the job advert. This would also help you to pass any initial Applicant Tracker System (ATS) tests.
Top skills for your delivery manager CV:
Project Management
Agile Methodologies
Scrum
Software Development Life Cycle (SDLC)
Cross-functional Team Leadership
Resource Management
Continuous Improvement
Risk Management
Vendor Management
Quality Assurance
Communication
Negotiation
Problem-Solving
Leadership
Time Management
Adaptability
Teamwork
Decision-Making
Emotional Intelligence
Customer Focus
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Order your skills based on the relevance to the role you're applying for, ensuring the most pertinent skills catch the employer's attention first.
Education and more professional qualifications to include in your delivery manager CV
If you want to showcase to recruiters that you're further qualified for the role, ensure you've included your relevant university diplomas. Within your education section:
- Describe your degree with your university name(-s) and start-graduation dates;
- List any awards you've received, if you deem they would be impressive or are relevant to the industry;
- Include your projects and publications, if you need to further showcase how you've used your technical know-how;
- Avoid listing your A-level marks, as your potential employers care to learn more about your university background.
Apart from your higher education, ensure that you've curated your relevant certificates or courses by listing the:
- name of the certificate or course;
- name of the institution within which you received your training;
- the date(-s) when you obtained your accreditation.
In the next section, discover some of the most relevant certificates for your delivery manager CV:
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Use mini case studies or success stories in your CV to demonstrate how your skills have positively impacted previous roles or projects.
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Key takeaways
Your successful job application depends on how you well you have aligned your delivery manager CV to the job description and portrayed your best skills and traits. Make sure to:
- Select your CV format, so that it ensures your experience is easy to read and understand;
- Include your professional contact details and a link to your portfolio, so that recruiters can easily get in touch with you and preview your work;
- Write a CV summary if you happen to have more relevant professional experience. Meanwhile, use the objective to showcase your career dreams and ambitions;
- In your CV experience section bullets, back up your individual skills and responsibilities with tangible achievements;
- Have a healthy balance between hard and soft skills to answer the job requirements and hint at your unique professional value.
