10 Professional Hotel General Manager Cover Letter Examples for 2024

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In your hotel general manager cover letter, demonstrate an understanding of the hotel's brand and values. Show how your experience aligns with the very essence of what the hotel stands for. You must also illustrate your leadership accomplishments. Provide concrete examples of how you've improved operations and guest satisfaction in your previous roles.

All cover letter examples in this guide

Embarking on your quest for a Hotel General Manager position, you've probably hit the common snag – crafting a cover letter that stands out. Ditch the resume echo and dive into that shining professional pinnacle, narrating the story behind your proudest achievement. Keep formality as your guide but sidestep clichés to keep your narrative fresh. Remember, brevity is key; your compelling tale should unfold on just one page, ensuring every word counts. Let's create a cover letter that opens doors.

Write your job-winning hotel general manager cover letter with our guide on how to:

  • Step your best foot forward in the hotel general manager cover letter introduction;
  • Be inspired by other professionals' certified cover letters;
  • Structure your hotel general manager cover letter to feature what matters most;
  • Close off your hotel general manager cover letter to make a memorable impression on recruiters.

But where to start writing? Upload your resume into Enhancv's AI, which will prepare your hotel general manager cover letter (all you need to do is personalize it, and you'll be good to go).

Hotel General Manager cover letter example


Fort Worth, Texas



Dear Hiring Manager,

I recently came across the opening for the Hotel General Manager position at your esteemed property and was compelled by the dedication to quality and service excellence that your brand represents. It is with a proven track record of driving operational success and a genuine appreciation for the guest experience that I submit my application.

During my tenure as General Manager at Marriott International, I led a transformational capital project with an investment of over $5M, revitalizing the property and dramatically enhancing the guest journey. The rigorous initiative not only forwarded the aesthetic appeal but also streamlined facility management processes, culminating in a significant 25% surge in guest satisfaction scores. This strategic overhaul underpinned the property's leap towards becoming a beacon for Marriott’s brand of distinguished customer service and operational standards. My hands-on leadership ensured the project's on-time, under-budget completion while catalyzing an environment of continuous improvement among my team.

I am eager to bring my expertise in financial stewardship and passion for hospitality to [Company Name], fostering an atmosphere synonymous with comfort and unparalleled service. Confident in the mutual benefit this opportunity presents, I look forward to discussing how my vision and operational precision can contribute to the continued success and growth of your hotel.



Hotel General Manager
What makes this cover letter good:

  • Emphasize specific past accomplishments that directly relate to the target role, such as the "transformational capital project" led at a previous job, demonstrating the ability to manage large-scale projects and improve guest satisfaction.
  • Highlight leadership abilities and team management skills, showing hands-on experience and a commitment to fostering a culture of continuous improvement.
  • Show familiarity with financial oversight by mentioning "financial stewardship," implying the ability to manage budgets effectively and potentially increase the hotel's profitability.
  • Express enthusiasm for the opportunity and a clear understanding of the brand's values, indicating a match between the applicant's career vision and the company's mission and service standards.

What should your hotel general manager cover letter look like - formatting and organizing your information

Have you ever wondered what are the must-have sections you need to include in your hotel general manager cover letter? Our builder sets those up for you with:

  • Header - dedicated to your contact information, the role you're applying for, and the date (don't forget to include your name);
  • Greeting and opening paragraph - to create a personalized and memorable experience for recruiters;
  • Body paragraph - emphasizing your skill set and knowledge that aligns with the role and helps you to stand out;
  • Closing paragraph - leaving a great impression and ending with an optional signature.

Use a cover letter template to discover the best formatting for your hotel general manager cover letter: that is single-spaced paragraphs and wrapping your content in a one-inch margin.

Ensure that both your resume and hotel general manager cover letter are in the same font. Stand apart from the crowd by using modern, yet simple fonts, like Chivo and Rubik, instead of the overused Arial and Times New Roman.

Did you know that the Applicant Tracker System (or ATS) won't be assessing your hotel general manager cover letter? Instead, submit your profile in PDF to recruiters to keep the same formatting and the design intact.

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The top sections on a hotel general manager cover letter

  • Header: Includes the candidate's contact information, the date, and the employer's details, essential for professionalism and ease of reference.
  • Greeting: Addresses the hiring manager or recruitment team by name to establish a personal connection and demonstrate attention to detail.
  • Introduction: Provides a compelling opening that outlines the candidate's enthusiasm for the hospitality industry and the specific hotel, setting the tone for the cover letter.
  • Professional Experience & Achievements: Highlights relevant management experiences, significant accomplishments, and expertise in hotel operations, guest satisfaction, and team leadership to showcase the candidate's qualifications.
  • Closing & Call to Action: Ends the cover letter with a courteous sign-off, a statement of intent to follow up, and an invitation to discuss the candidate's suitability for the role further, demonstrating proactivity and eagerness for the position.
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Key qualities recruiters search for in a candidate’s cover letter

  • Proven leadership and team management skills: Essential for directing hotel staff and ensuring high-quality customer service.
  • Strong financial acumen: Necessary to manage the hotel’s budget, control costs, and drive revenue.
  • Hospitality industry experience: Important for understanding hotel operations, customer service standards, and the competitive landscape.
  • Operational experience in various hotel departments: Provides a well-rounded perspective and the ability to oversee diverse aspects of hotel management, such as housekeeping, front desk, and F&B services.
  • Crisis management and problem-solving abilities: Crucial for handling emergencies, guest complaints, and unforeseen situations effectively.
  • Excellent interpersonal and communication skills: Vital for interacting with guests, staff, and external stakeholders to build relationships and represent the hotel brand positively.

What matters most when tailoring your hotel general manager cover letter salutation

Your hotel general manager cover letter greeting should feel welcoming to recruiters.

Use their first name (e.g. "Dear Marshall" or "Dear Sara"), if you've previously been in touch with the hiring manager and are on a more friendly basis.

If this is the first time you're contacting the recruiters, start your hotel general manager cover letter with:

  • their last name (e.g. "Dear Ms. Ali" or "Dear Mr. Stevens") - look up who's the hiring manager for the role on social media or the company website;
  • generalized greeting (e.g. "Dear HR Team") - just don't use "To whom it may concern" or "Dear Sir/Madam".
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List of salutations you can use

  • Dear Hiring Manager,
  • Dear [Hotel Name] Team,
  • Dear [Recipient's Full Name],
  • Dear Mr. / Ms. [Last Name],
  • Esteemed Human Resources Manager,
  • Respected Operations Director,

Using your hotel general manager cover letter intro to show your dedication

We know just how difficult it is to start writing your hotel general manager cover letter introduction.

There are so many great qualities you have as a professional, which one should you choose?

How about writing up to two sentences about your passion and commitment to the work you do or are set to do?

Try to describe exactly what you enjoy about the potential role.

A positive attitude from the get-go will help you stand out as a motivated hotel general manager professional.

Intro Paragraph
With a proven track record in leading premier hotels to new heights of service excellence and revenue achievement, I am poised to provide a fresh wave of leadership and innovation to the distinguished team at [Company's Name]. I have been an admirer of your dedication to sustainability and community engagement, which resonates deeply with my professional ethos and personal values.

That one achievement in your hotel general manager cover letter body

The lengthiest part of your hotel general manager cover letter is the body.

Within the next three to six middle paragraphs, present yourself as the best candidate for the role.

How can you do that without retelling your whole professional resume?

Select one key achievement that covers job-crucial skills and technologies (and is memorable).

Within the body of your hotel general manager cover letter, aim to tell the story of how you achieved your success. Also, write about how this would help out your potential team.

Body Paragraph
At my previous role as an Assistant Manager, I spearheaded a strategic initiative that revamped our customer service protocols, directly resulting in a 20% increase in guest satisfaction scores and a 15% boost in repeat visitor rates within the first year of implementation. This achievement demonstrates my capacity to enhance operational efficiency and customer retention, central to driving a hotel's success.

Closing paragraph basics: choose between a promise and a call to action

You've done all the hard work - congratulations! You've almost reached the end of your hotel general manager cover letter.

But how do you ensure recruiters, who have read your application this far, remember you?

Most hotel general manager professionals end their cover letter with a promise - hinting at their potential and what they plan on achieving if they're hired.

Another option would be to include a call for follow-up, where you remind recruiters that you're very interested in the opportunity (and look forward to hearing from them, soon).

Choose to close your hotel general manager cover letter in the way that best fits your personality.

Closing Paragraph
I am eager to discuss how my experience aligns with the excellence of your hotel and am available at your convenience for an interview.

Lacking experience: here's how to write your hotel general manager cover letter

As a candidate with no experience, it's important to be honest from the get-go of your application.

Use your hotel general manager cover letter to sell your unique talents. Choose an accomplishment from your academic background or your volunteer work to show the skills that are relevant to the role.

Focus on your career objectives and how you see the job to align with them. Be specific and, at the same time, realistic about where you picture yourself in five years.

Key takeaways

Turning your hotel general manager cover letter into a success is all about staying authentic to yourself and relevant to the job:

  • Be creative with your hotel general manager cover letter introduction by stating something you enjoy about the company (that is genuine) or about your skill set (to get the recruiters' interested);
  • Use single spacing and have a one-inch margin wrapping all around the content of your hotel general manager cover letter;
  • Select just one past achievement from your career or life to tell a story of how you've obtained job-crucial skills and how they'd be beneficial to the role;
  • The finishing paragraph of your hotel general manager cover letter doesn't necessarily have to be a signature but could be a promise of what you plan to achieve in the role;
  • Instead of focusing on your lack of experience, spotlight your transferable skills, one relevant achievement, and career dreams.

Hotel General Manager cover letter examples

Explore additional hotel general manager cover letter samples and guides and see what works for your level of experience or role.

By Role

Guest Relations Manager

When vying for a Guest Relations Manager position, prioritizing your hospitality and customer relationship management experience is key. Showcase your ability to remain composed and empathetic in high-stress situations. If you've completed courses in 'Hospitality Management' or 'Customer Service Excellence', detail these to demonstrate your commitment to the industry. Cite specific instances where your problem-solving skills led to improved guest satisfaction or resolution of complex issues, employing a clear 'situation-tactic-outcome' format in your examples.
View Guest Relations Manager Cover Letter

Guest Services Manager

When applying for a Guest Services Manager position, it's crucial to showcase your experience in hospitality and customer service management. Highlight key skills such as leadership, conflict resolution, and multitasking. If you have taken hospitality-related courses or obtained certifications like 'Certified Hospitality Supervisor' or 'Hospitality Management', be sure to include these. Offer specific examples of how you've improved guest satisfaction or streamlined services, using a 'skill-action-result' format to demonstrate the impact of your contributions on enhancing guest experience and operational efficiency.
View Guest Services Manager Cover Letter


When seeking a Hospitality role, it's important to showcase your customer service skills and experience in a similar environment. Highlight your ability to manage multiple tasks efficiently and provide exceptional guest experiences. Include any hospitality-related training, such as 'Hospitality Management' courses or 'Customer Service Excellence' workshops, mentioning their duration to indicate your commitment. Describe scenarios where you've successfully handled guest complaints or coordinated events, utilizing the 'problem-action-outcome' strategy to illustrate your problem-solving abilities and their positive impact on guest satisfaction and operational effectiveness.
View Hospitality Cover Letter

Hospitality Manager

When pursuing a Hospitality Manager position, underscore your experience in guest services and team leadership. Highlight your understanding of hospitality operations and your ability to improve customer satisfaction. Include any specialized training, such as 'Hospitality Leadership' or 'Customer Service Excellence', and the length of time spent on mastering these skills. Demonstrate with examples how your leadership resulted in positive guest feedback or increased efficiency in the workplace by using a 'situation-action-outcome' framework.
View Hospitality Manager Cover Letter

Hotel Assistant Manager

When applying for a Hotel Assistant Manager position, highlight your experience in hospitality, particularly in customer service or front desk operations. Strong organizational and leadership skills are essential. If you have hospitality-related qualifications or have completed specific courses such as 'Hospitality Management' or 'Customer Service Excellence', mention these with the course length. Illustrate how your abilities have positively impacted hotel operations or guest satisfaction by using a 'skill-action-result' format, showcasing tangible benefits to your former employers.
View Hotel Assistant Manager Cover Letter

Hotel Operations Manager

For an aspiring Hotel Operations Manager, showcase your experience in hospitality management, including any direct involvement in hotel operations. Emphasize your leadership skills and ability to efficiently manage teams to deliver exceptional guest service. Mention any specific hospitality courses or certifications such as 'Hospitality Management' or 'Certified Hotel Administrator'. Use concrete instances where your management improved operational efficiency, guest satisfaction, or profitability, demonstrating your approach with a 'problem-action-outcome' format. Highlight your understanding of budgeting, staff training, and regulatory compliance.
View Hotel Operations Manager Cover Letter

Housekeeping Manager

Aspiring for a Housekeeping Manager position, one must underscore hands-on experience in housekeeping or hotel management. Leadership skills and a proven record of maintaining high standards of cleanliness are key. Mention specific training such as 'Hospitality Management' or 'Professional Cleaning Certification', noting the duration to demonstrate your continued learning and expertise. Illustrate with clear examples where your management has led to increased efficiency or improved guest satisfaction by applying the 'skill-action-result' format, which will showcase your ability to effectively lead a team and ensure operational success.
View Housekeeping Manager Cover Letter

Resort Manager

When applying for a Resort Manager position, it's imperative to showcase any leadership roles or hospitality experiences you've had. Strong customer service orientation, conflict resolution abilities, and organizational skills are essential in this field. Enumerate any hospitality management or tourism courses you've attended, detailing their duration to demonstrate your industry commitment. Use specific instances where your leadership directly improved guest satisfaction or operational efficiency, adopting a 'cause-effect-outcome' framework in your explanation.
View Resort Manager Cover Letter

Rooms Division Manager

For a Rooms Division Manager application, showcase your experience in hospitality management and your understanding of exceptional guest service standards. Highlight your proficiency in room management software and your ability to efficiently coordinate housekeeping, front desk, and concierge services. If you have certifications such as 'Certified Hotel Administrator' or have completed courses in hospitality, list them. Detail how your leadership has led to improvements in guest satisfaction scores or streamlined operational processes, using the 'skill-action-result' framework to illustrate your achievements.
View Rooms Division Manager Cover Letter
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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
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