Professional Hospitality Manager Cover Letter Examples for 2024

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In your hospitality manager cover letter, it is crucial to showcase your exceptional interpersonal skills. Demonstrate how you have consistently provided top-notch customer service in your previous roles. Highlight your ability to lead and inspire a team with examples of successful team management. Prove that your leadership has translated into tangible results for previous employers.

Crafting a hospitality manager cover letter can be as crucial as the resume you've polished countless times. As you embark on job applications, you've noticed that a compelling cover letter is your next hurdle. This isn't just a resume echo; it's your platform to weave a narrative around that one achievement that defines your professional prowess. Remember, while professionalism is key, steer clear of overused phrases. Keep it succinct, no more than a page, to tell your unique story effectively.

Enhance your hospitality manager cover letter writing experience; using our guide, you'll learn how to:

  • Create a hospitality manager cover letter to persuade the recruiters you're the best candidate for the role;
  • Use industry-leading hospitality manager cover letter templates and examples to save time;
  • Dedicate your hospitality manager cover letter space to your best achievement;
  • Make sure your hospitality manager cover letter meets recruiters' expectations and standards.

Avoid starting at the blank page for hours by using Enhancv's AI - just upload your resume and your hospitality manager cover letter will be ready for you to (tweak and) submit for your dream job.

Hospitality Manager cover letter example

Owen Wright

New York City, New York


Dear Hiring Manager

I am writing to express my interest in contributing to the ongoing success of your esteemed team at your innovative company. I bring not only a robust expertise in customer experience strategy but also a proven track record in enhancing member engagement and satisfaction.

In my most recent role as Customer Experience Director with Elevate Fitness, I was instrumental in revolutionizing our customer success initiatives. One of my key achievements was the development and implementation of an NPS improvement plan. By fostering cross-departmental collaboration and integrating customer feedback into service offerings, I lifted our NPS score from 70 to an impressive 85 within a single fiscal year. This endeavor not only elevated our customer satisfaction but also set a new benchmark for operational excellence within the company.

I am eager to bring my dedication to customer excellence and strategic innovation to your team. I am confident in my ability to further enhance customer experiences and contribute significantly to your company's growth and success. I look forward to the opportunity to discuss how my expertise aligns with the goals of your organization.


Owen Wright

Customer Experience Strategist | Relationship Builder | Strategic Planner
What makes this cover letter good:

  • Highlighting specific accomplishments with measurable results, such as increasing the NPS score from 70 to 85, which showcases the candidate's ability to make a tangible impact on customer experience.
  • Emphasizing cross-departmental collaboration signifies the candidate's understanding of the importance of team synergy in achieving customer experience goals.
  • Expressing eagerness to contribute to the company's growth and success indicates the candidate's alignment with the company's objectives, demonstrating a proactive and goal-oriented mindset.

The format of your hospitality manager cover letter: structure, fonts, margins, and more

Your hospitality manager cover letter should include a header (with your name, position, and date); a greeting and introductory paragraph; a body and closing paragraphs; and an optional signature.

Remember that you're writing your hospitality manager cover letter for recruiters - as the Applicant Tracker System won't scan this content.

Here are a few more tips and tricks to keep in mind when formatting your hospitality manager cover letter:

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The top sections on a hospitality manager cover letter

  • Header: Include your contact information, full name, and professional title to ensure the recruiter can easily reach out to you for further discussions or to schedule an interview.
  • Greeting: Address the hiring manager or recruiter by name, if possible, to establish a personal connection and demonstrate attention to detail, which is crucial in the hospitality industry.
  • Introduction: Briefly state your current role, your interest in the applied position, and highlight your passion for service excellence which is the cornerstone of hospitality management.
  • Professional Experiences and Achievements: Detail relevant experiences that showcase your ability to manage operations, lead teams, and enhance customer satisfaction, as these are core competencies for a hospitality manager.
  • Closing and Call to Action: Express your enthusiasm for the opportunity to contribute to the establishment, and invite the recruiter to contact you for an interview to further discuss how your skills and experiences align with the needs of their organization.
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Key qualities recruiters search for in a candidate’s cover letter

  • Extensive experience in customer service: Essential for ensuring guests receive exceptional care, addressing their needs, and fostering a hospitable environment.
  • Strong leadership skills: Needed to effectively manage staff, inspire teamwork, and maintain high morale within the hospitality team.
  • Proven ability in crisis management: Important for handling unexpected issues and emergencies with composure and quick, effective decision-making.
  • In-depth knowledge of the hospitality industry: Demonstrates an understanding of industry trends, guest expectations, and the competitive landscape.
  • Revenue management and financial acumen: Critical for optimizing profitability, managing budgets, and ensuring the financial health of the establishment.
  • Cultural sensitivity and diversity awareness: Vital for catering to an international clientele and creating an inclusive atmosphere for both guests and staff.

How to start your hospitality manager cover letter: with a greeting, of course

Have you ever considered just how powerful a personalized salutation can be?

We sure have news for you! Your hospitality manager cover letter should start with the right salutation to recruiters, nurturing a sense of respect and individuality.

Greet recruiters by using their first name (e.g. "Dear Tom" or "Dear Patricia") if you've previously established contact with them.

Otherwise, opt out for the less familiar, "Dear Ms. Peaches" or "Dear Ms Kelsey", if you've found the recruiter's name on LinkedIn or a corporate website.

"To whom it may concern" is never a good option, as it creates a sense that you've been sending out your hospitality manager cover letter to anyone. Instead, use "Dear HR team" or "Dear (company name) recruiter" for a feeling of exclusivity.

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List of salutations you can use

  • Dear Hiring Manager,
  • Dear [Hiring Manager's Name],
  • Dear [Title of the Hiring Manager, e.g., Director of Human Resources],
  • Dear [Title of the Hiring Manager] [Last Name],
  • Dear Members of the [Department Name, e.g., Hospitality Team],
  • Good Day [Hiring Manager's Name],

Your hospitality manager cover letter intro: showing your interest in the role

On to the actual content of your hospitality manager cover letter and the introductory paragraph.

The intro should be no more than two sentences long and presents you in the best light possible.

Use your hospitality manager cover letter introduction to prove exactly what interests you in the role or organization. Is it the:

  • Company culture;
  • Growth opportunities;
  • Projects and awards the team worked on/won in the past year;
  • Specific technologies the department uses.

When writing your hospitality manager cover letter intro, be precise and sound enthusiastic about the role.

Your introduction should hint to recruiters that you're excited about the opportunity and that you possess an array of soft skills, e.g. motivation, determination, work ethic, etc.

Intro Paragraph
With a deep appreciation for crafting exceptional guest experiences that echo the refined ambiance of the Ritz-Carlton, I am poised to bring a sophisticated approach to service management to the esteemed team.

How to select your best achievement for the middle, or the hospitality manager cover letter body

You probably feel exhausted by this point in your application: you've dived into all the details of your success and skills in your hospitality manager resume.

What else can you include in your hospitality manager cover letter body?

Well, for starters, the next three to six paragraphs should show you further value as a professional. Or, why should recruiters choose you?

Think back on a noteworthy achievement that answers key job requirements and dive deep.

Structure your hospitality manager cover letter middle as you'd a story: following chronological logic and highlighting outcomes, thanks to skills.

At the end of the day, you'd want recruiters to be able to see you as the best candidate for the role and understand more about who you are and what makes your success unique (and valuable to the role).

Body Paragraph
During my tenure at Hotel Zenith, I orchestrated a complete turnaround of our guest services department. Through meticulous process revamps and workforce training, I elevated our guest satisfaction scores by an impressive 35% in one fiscal quarter. This surge not only reflected in repeat patronage but also in a 20% increase in revenue from the auxiliary in-house services. My strategic approach to operations and service excellence directly aligns with the high standards your establishment upholds.

Time to wrap up your hospitality manager cover letter

Writing the closing paragraph of your hospitality manager cover letter is just as important as the salutation.

You have to make it personalized to the job advert and recruiter.

Experienced professionals advise candidates to end with a request or reminder for follow-up. Write that you're grateful for the opportunity, and, at the same time, hint that you're available for the next steps of the process.

Otherwise, you could also conclude your hospitality manager cover letter by facing the future. How do you see yourself, as part of the team? In particular, how would you settle in your new role in the first six months to a year?

Closing Paragraph
Eager to discuss how my skills align with the goals of your team, I welcome the opportunity to interview and further explore the potential contributions I can make to your esteemed establishment.

Is it beneficial to mention that you have no experience in your hospitality manager cover letter?

Lacking professional experience isn't the end of the world for your hospitality manager cover letter.

Just be honest that you may not have had roles in the industry, but bring about so much more.

Like, your transferable skills, attained thanks to your whole work and life experience (e.g. the skills your summer spent working abroad taught you).

Or, focus on what makes you, you, and that one past success that can help you stand out and impress recruiters (think of awards you've attained and how they've helped you become a better professional).

Alternatively, write about your passion and drive to land the job and the unique skill set you would bring to enhance the workplace culture.

Key takeaways

Turning your hospitality manager cover letter into a success is all about staying authentic to yourself and relevant to the job:

  • Be creative with your hospitality manager cover letter introduction by stating something you enjoy about the company (that is genuine) or about your skill set (to get the recruiters' interested);
  • Use single spacing and have a one-inch margin wrapping all around the content of your hospitality manager cover letter;
  • Select just one past achievement from your career or life to tell a story of how you've obtained job-crucial skills and how they'd be beneficial to the role;
  • The finishing paragraph of your hospitality manager cover letter doesn't necessarily have to be a signature but could be a promise of what you plan to achieve in the role;
  • Instead of focusing on your lack of experience, spotlight your transferable skills, one relevant achievement, and career dreams.
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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
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