Would a good cover letter increase your chances of landing an interview? Yes.
Do we have any specific tips for Desktop Support applications? Yes.
Are cover letters the same as resumes, but longer? Definitely not!
So what are cover letters?
Well, great cover letters give you the opportunity to tell a personal story, while making the right impression and proving you’re the best candidate at the same time.
Need more details? Let’s dive deep.
How to write the perfect Desktop Support cover letter
First off, you need to remember that a cover letter should build upon the information in your resume, rather than just repeat it.
Second, make sure that the tone of voice you use matches the company culture.
And last but not least, try to convey your enthusiasm for the position and the field. This will give your text a personal touch.
But how can you make your cover letter grab every hiring manager's attention? Let’s see…
Choose the right salutation and craft a strong introduction
Address your cover letter directly to the hiring manager, whenever possible. This has proven to be a good approach for two reasons.
First, it shows your attention to detail.
Second, it proves that you’re willing to do some research and go the extra mile for the sake of success.
But if finding the recruiter’s name is too difficult, you can go for a traditional gender-neutral phrase.
Here’s our selection of strong salutations. Feel free to borrow any of them:
- Dear Human Resources Manager,
- Dear Mr. Johnson,
- Dear Head of [team you're applying for],
- Dear Nathan Lovelace
The introduction of your Desktop Support cover letter is what will get you remembered. But how can you make sure that your opening line is good enough?
Rumor has it, many people out there have started using phrases like “I found your job advert on website X and decided to apply” ever more often. But more importantly – that recruiters are already getting tired of it.
So instead of saying what everyone else is saying, we advise you to go for a more honest approach. Begin your cover letter by explaining what excites you about the company and how this excitement will help you on your journey towards success.
Mention both your hard and soft skills
So you’ve listed all your hard skills on your resume, now what?
It’s time to think about the soft ones. But remember, it’s essential to not just list your soft skills but to link them to the actual ways they can help you do well in the future.
And what about hard skills, have we completely crossed them out? No, not at all. You still need to mention some of these if you want to pass applicant tracking systems that screen texts for certain keywords. Check the requirements section of the job advert for a complete list of phrases you need to include.
Prove that you've researched the company and are aware of industry problems
Proving that you’re familiar with the company is a great way to win the recruiter’s heart. It shows that you’ve taken some time for research and that you’re attentive to detail.
What’s more, it will also help you find out the issues at hand. This way, you can link your own skills and qualifications to some potential challenges the company might have to deal with in the future.
End with a call to action
The last part of your cover letter should briefly sum up everything you’ve said so far. It should also express your gratitude for the hiring manager’s time and consideration.
The tone of the closing line depends on two things – your personal preference and the company culture. Don’t go for overly creative phrases if the company you’re applying for relies on strictly corporate language.
Traditional lines such as “Looking forward to your reply” are usually considered a safe bet. So when in doubt, stick to them.