INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Care Manager positions are at a 32% growth rate, which is much faster than average. With that said, there are currently 429,800 jobs in the market right now. The total number of jobs is expected to increase by 139,600 to 569,400 in the period of 2020-30.
What’s more, the median annual wage for the Care Manager jobs was $104,280 in May 2020. The lowest 10% earned less than $59,980, and the highest 10% more than $195,630.
Our conclusion? The Care Manager job market is wide open for candidates.
Top care manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to craft the perfect care manager resume experience section
Perfecting the experience section: care manager resume checklist.
- Be careful with bullet points: use no more than 4-6 per position;
- Mention only positions that are relevant to the job you’re applying for;
- List your experience in chronological or reverse-chronological order;
- Highlight your results by using numbers – e.g. percentage increase/decrease in an important metric that’s followed by - your hard work;
- Use action words whenever possible… but more on that below.
Need examples? We looked through thousands of Care Manager resumes and gathered some examples of what the ideal experience section looks like. Check them out below!
- Build meaningful relationships with a specific number of seniors, including their families
- Provide assistance with activities of daily living
- Multitasking maintenance of residents rooms, while also attending to individuals needs
- Properly communicate with colleagues on how to improve teamwork to establish the best experience for the residents and work flow
- Attend monthly trainings to improve work ethic towards residents and colleagues
- Managed over 300 oven projects per year from National Key Accounts valued at $6.5 Million total
- Investigated Tim Hortons delivery complaints, found root causes and activated measures that reduced returns and incorrect orders by 50% within 6 months
- Led SOP creation and training for new SAP Credit Memo Process for Customer Care Department
- Managed over 300 oven projects per year from National Key Accounts valued at $6.5 Million total
- Investigated Tim Hortons delivery complaints, found root causes and activated measures that reduced returns and incorrect orders by 50% within 6 months
- Led SOP creation and training for new SAP Credit Memo Process for Customer Care Department
- Managed Customer Invoice Portals directly invoicing for over $500,000
- Manage an individual case load of 40+ clients requiring excellent organizational skills in order to provide continuity of care
- Currently serve over 300 clients annually
- Provide team-oriented leadership to our 8 employees
- Consistenly lead the company to growth every single year in business, including 2020 to 2021 where projected growth is 240%
- Expanded staff from a solo practice to a 9-person team
- Established 1st corporate guardianship service in Mecklenburg County NC in 2014
PRO TIP
Check the Care Manager job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your care manager resume
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Impressing recruiters with a top care manager resume skills section
Checklist for an impressive care manager resume skills section:
- List both hard and technical skills that are important for the role;
- Check what the job description says and add some keywords based on that;
- Focus only on relevant skills;
- Try not to list things such as “communication”; rather, highlight your soft skills in other sections of your Care Manager resume.
Top skills for your care manager resume
Excel
CPR
Bilingual
Cannulation
BSL
Scout/Scrub
Patient care
ACLS
Customer service
Communication
Compassion
Patience
Flexibility, adaptability, and emotional stability
Proactive, ethical, and responsible nature
Honesty
Team-player
Strong work ethic
Time management
PRO TIP
When picking skills to feature in your resume, make sure they'll be relevant to the position you’re applying to. The point of listing skills is for you to stand out from the competition. Stay away from repetitive, meaningless skills that everyone uses in their resumes. Or else, they’ll backfire and make you look like an average candidate.
Care manager resume header: Tips, red flags, and best practices
Checklist for your care manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended Reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Care Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
Crafting a strong summary for your care manager resume
Checklist: the perfect care manager resume summary section
- Add a couple of keywords from the job description;
- Mention some of your most valuable skills and characteristics;
- Highlight your top achievements (and add numbers!);
- Use no more than 3-5 sentences to guarantee readability and keep - the hiring manager interested.
Resume summary formula:
PRO TIP
Your summary section should act as a brief but informative introduction to your experience section. In this section you should go into more depth about what you have done, and how you did it.
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An impressive education section: care manager resume
Care manager resume: education section checklist
- Highlight your highest education degree;
- Include the degree subject, year of graduation, and institution name;
- Mention some of the awards you’ve received during your studies;
- List your certifications (incl. the body that’s issued them);
- Entry-level positions: Give preference to courses that are relevant to the position.
Top certifications for your care manager resume
Onboarding for hospital IT staff
What you need to know about how hospitals IT works!
Care Management Overview
1.75 ANCC Contact Hours
Remote Team Management & Leadership - Manage A Remote Team
Managing remote teams - managing remotely as a new manager - understand the benefits and pitfalls of remote managing
How to Manage Remote Teams
Learn to Lead
New Manager: The Basics and More of Being a Great Leader
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Care Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
The right format for your care manager resume
When it comes to formatting your Care Manager resume, there are certain things you need to keep in mind. These include your level of expertise, your total years of experience, and the position and company you’re applying for, to name a few.
You can choose between three basic resume formats:
- Reverse-chronological resume format;
- Functional skills-based resume format;
- Combination (or Hybrid) resume format.
The reverse-chronological format is just that – all your experience listed in a reverse-chronological way. It’s great for experienced professionals who have been in the industry for many years and have no career gaps.
The functional skills-based resume, on the other hand, focuses on skills, education, and personality traits, rather than experience. This makes it great for graduates, people with less experience, or bigger career gaps. The idea is to show you’re the perfect match without putting too much emphasis on your lack of relevant experience.
If none of these sound suitable, go for a hybrid (or combination) resume. It’s a mix of experience, skills, and personality traits. It’s also considered modern and innovative because of its non-traditional structure and sections. Here, you can add details about what your typical day looks like or what your life philosophy is. In short, the hybrid resume format shows who you are, both as a professional and as an individual.
More tips on perfecting your resume style and layout:
- Choose a traditional 12p font;
- Make sure your resume margins are no bigger than an inch;
- Go for a one-page template. If you have broad experience and can’t fit your resume on one page, choose a two-page resume template
- Save your resume as PDF to avoid formatting issues and unauthorized editing.
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PRO TIP
Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Care Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.
More sections worth adding to your care manager resume
If the industry, company, and position you’re applying for allow for that, you could include other sections in your Care Manager resume. By doing this, you’ll show the recruiter that you’re a real human and not a robot.
Here are some ideas:
The right kind of creativity for your care manager resume
Several years ago, everyone preferred keeping a safe distance from creative resumes. Today, adding creativity to your CV is considered cool, innovative, and one of the best ways to stand out.
You can add a creative section that describes your typical day or even go for a colorful creative template. No matter what you choose, make sure to keep the position, company, and industry in mind. Otherwise, you risk looking silly.
What makes a great care manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
