Professional Hotel Front Desk Receptionist Cover Letter Examples for 2024

Home > 
Professional Hotel Front Desk Receptionist...

In your hotel front desk receptionist cover letter, ensure you highlight your exceptional communication skills. Guests appreciate a warm and proficient greeting when they check in. Demonstrate your organizational abilities, as they are critical for managing reservations and guest inquiries efficiently. Remember, your cover letter sets the tone for the service excellence you'll bring to the position.

Crafting a hotel front desk receptionist cover letter can be a daunting task. You've been applying for jobs and realize the importance of not just submitting a resume, but a compelling cover letter that complements it. Your cover letter should showcase a significant professional achievement without echoing your resume. It needs to be professional, steer clear of overused phrases, and efficiently convey your proudest moment in just one page. Let's navigate these challenges together to create a cover letter that stands out.

Keep your hotel front desk receptionist cover letter concise and impressive by sticking to our guide on how to:

  • Personalize the greeting to address the recruiter and your introduction that fits the role;
  • Follow good examples for individual roles and industries from job-winning cover letters;
  • Decide on your most noteworthy achievement to stand out;
  • Format, download, and submit your hotel front desk receptionist cover letter, following the best HR practices.

Use the power of Enhancv's AI: drag and drop your hotel front desk receptionist resume, which will swiftly be converted into your job-winning cover letter.

Hotel Front Desk Receptionist cover letter example




Dear Hiring Manager,

With a track record of enhancing guest satisfaction and streamlining front desk operations, my background aligns well with the qualities you are looking for. At my previous role with Hilton Hotels, I took pride in fostering a welcoming environment while implementing efficiencies that contributed positively to the hotel’s success.

As the face of the Hilton Hotel in a bustling New York location, I managed a myriad of responsibilities with both grace and competence. The highlight of my tenure was developing a room assignment system that balanced guest preferences with hotel logistics, resulting in a 25% uplift in guest satisfaction scores. This initiative not only improved customer retention by 15% but also showcased my ability to multitask and resolve disputes under pressing circumstances. My expertise in the Opera PMS Suite, matched with a strong aptitude for cash handling and concierge duties, underscores my readiness to contribute to your team.

I am keen to bring my proven customer service skills and attention to detail to your esteemed hotel. Let’s discuss how my experiences and vision for hotel front desk excellence can align with your objectives. I am looking forward to the possibility of contributing to your team and am available at your convenience for an interview.



Hotel Front Desk Receptionist
What makes this cover letter good:

  • Matching Experience to Job Requirements: The cover letter highlights previous experience that aligns closely with the job description, such as enhancing guest satisfaction and streamlining operations, which directly addresses the employer's needs.
  • Quantifiable Achievements: It includes specific, quantifiable achievements like the development of a room assignment system that increased guest satisfaction by 25%, demonstrating the candidate's impact on their past employer's success.
  • Technical Proficiency: The mention of expertise in the Opera PMS Suite indicates the candidate's ability to handle industry-specific software, which is vital for a hotel front desk receptionist role.
  • Availability for Interview: The closing statement is a call to action that reaffirms the candidate’s interest in the role and their readiness to discuss their qualifications further, showing eagerness and professionalism.

Five tips on formatting your hotel front desk receptionist cover letter

Do you want to make a good impression on recruiters and, at the same time, follow the best industry advice on writing your hotel front desk receptionist cover letter?

Make sure to include the following:

  • Header and Salutation;
  • Introductory paragraph;
  • Body paragraph;
  • Closing paragraph;
  • Signature (this one is up to you).

Remember to use the same modern, simple font for your hotel front desk receptionist cover letter as you did for your resume (e.g. Lato, Rubik, etc.)

Ensure your hotel front desk receptionist cover letter is single-spaced and is wrapped around a one-inch margin, like in our cover letter templates.

Once completed, use our cover letter builder to export your hotel front desk receptionist cover letter in the best format to keep your information intact - PDF.

At the end of the day, your hotel front desk receptionist cover letter won't be assessed by the Applicant Tracker System (ATS) software, but by the recruiters. Your information should thus be legible, organized, and follow a structured logic.

top sections icon

The top sections on a hotel front desk receptionist cover letter

  • Header: This section includes your contact information and the date, ensuring the hiring manager knows who you are and how to reach you for an interview.
  • Greeting: A personalized greeting addressing the hiring manager by name shows you've done your research and are serious about the job.
  • Introduction: Here you should briefly introduce yourself and express your enthusiasm for the hotel industry, which demonstrates your passion and suitability for the front desk role.
  • Body: In this section, detail your customer service skills, experience with hotel software, and any language proficiencies, all of which are crucial for providing exceptional service at the front desk.
  • Closing: End with a strong closing statement that reiterates your interest in the position and invites the hiring manager to contact you, showing your eagerness and readiness for dialogue.
top sections icon

Key qualities recruiters search for in a candidate’s cover letter

  • Customer Service Excellence: Recruiters look for candidates who demonstrate strong customer service skills, as handling guest inquiries and resolving issues is central to the role of a hotel front desk receptionist.

  • Communication Skills: Effective verbal and written communication is crucial, as the job involves interacting with guests from diverse backgrounds, providing clear information, and ensuring smooth coordination with other hotel departments.

  • Attention to Detail: The ability to manage bookings, billing, and administrative tasks with precision is important to prevent errors that could affect guest satisfaction and hotel operations.

  • Professionalism and Discretion: Front desk receptionists represent the face of the hotel, hence a professional demeanor and the ability to handle sensitive information confidentially are highly valued.

  • Multitasking Ability: Candidates should be adept at handling multiple tasks simultaneously, such as checking guests in and out, answering phones, and dealing with unexpected situations without compromising service quality.

  • Experience with Hotel Software and Technology: Familiarity with hotel management systems, online booking platforms, and other relevant software can set a candidate apart, as it reduces the training time and enhances efficiency.

How to personalize your hotel front desk receptionist cover letter greeting

Before you start writing your hotel front desk receptionist cover letter, take the time to find out who is recruiting for the role.

Search for the recruiter's name on LinkedIn or the corporate website to address them personally in your hotel front desk receptionist cover letter salutation.

What if you can't find out who's recruiting for the role?

Always aim to avoid the very impersonal "Dear Sir/Madam" - instead, opt out for "Dear HR Team" or "Dear Hiring Manager" to make a better first impression.

top sections icon

List of salutations you can use

  • Dear Hiring Manager,
  • Dear [Hotel Name] Team,
  • Dear [Hiring Manager's Name],
  • Dear [Department Head's Title],
  • Dear [Hotel Name] Recruitment Team,

Introducing your profile to catch recruiters' attention in no more than two sentences

The introduction of your hotel front desk receptionist cover letter is a whole Catch 22 .

You have an allocated space of no more than just a paragraph (of up to two sentences). With your introduction, you have to stand out and show why you're the best candidate out there.

Set out on a journey with your hotel front desk receptionist cover letter by focusing on why you're passionate about the job. Match your personal skills and interests to the role.

Another option for your hotel front desk receptionist cover letter introduction is to show you're the ideal candidate. Write about how your achievements and skills are precisely what the company is looking for.

However you decide to start your hotel front desk receptionist cover letter, always remember to write about the value you'd bring about. Making it both tangible (with your metrics of success) and highly sought out.

Intro Paragraph
With a keen appreciation for the art of hospitality embodied by the Rosewood brand, I stand poised to contribute my dedication to exceptional guest service as a front desk receptionist. The ethos of creating a seamless and personalized experience for every guest resonates deeply with my professional philosophy.

How to write an achievement-focused hotel front desk receptionist cover letter body

We've got the intro and greeting covered. Now, comes the most definitive part of your hotel front desk receptionist cover letter - the body.

In the next three to six paragraphs, you'd have to answer why should recruiters hire you.

What better way to do this than by storytelling?

And, no, you don't need a "Once upon a time" or "I started from the bottom and made it to the top" career-climbing format to tell a compelling narrative.

Instead, select up to three most relevant skills for the job and look back on your resume.

Find an achievement, that you're proud of, which has taught you these three job-crucial skills.

Quantify your accomplishment, using metrics, and be succinct in the way you describe it.

The ultimate aim would be to show recruiters how this particular success has built up your experience to become an invaluable candidate.

Body Paragraph
In my previous role at a bustling city hotel, I implemented a guest feedback system that improved our customer satisfaction scores by 20% within the first six months. By actively listening to guests and quickly adapting services, I contributed to a 30% increase in repeat customers, underscoring my commitment to excellence in guest experience and operational efficiency.

A sincere and original way to end your hotel front desk receptionist cover letter

When writing their hotel front desk receptionist cover letter, candidates tend to use one of these phrases, "Sincerely yours" or "I look forward to hearing from you".

Both statements show good manners, but your cover letter should end in a more actionable manner.

Write about:

  • how you see yourself growing in the role/organization;
  • the benefits you would bring about (you'd impress even more with tangible metrics);
  • the next steps in the process (provide your availability for interviews).
Closing Paragraph
I am eager to bring my hospitality skills to the team and discuss how I can contribute to your hotel’s success. Please contact me to arrange an interview at your earliest convenience.

Hotel Front Desk Receptionist cover letter advice for candidates with no experience

If you're worried about writing your Hotel Front Desk Receptionist cover letter and have no professional experience, we sure have some advice for you.

Turn recruiters' attention to your transferable or relevant skills gained thanks to your life and work experience.

Instead of writing about past jobs, focus on one achievement (whether from your volunteering experience, education, etc.) and the skills it has helped you build.

Alternatively, you could focus your Hotel Front Desk Receptionist cover letter on your career objectives and goals. Always remember to make those relevant to the job you're applying for by detailing how you see yourself growing as part of the company.

Recruiters would be way more impressed with candidates who fit the job profile and can bring about plenty of skills and vision to the table.

Key takeaways

Writing your hotel front desk receptionist cover letter doesn't need to turn into an endless quest, but instead:

  • Create an individual hotel front desk receptionist cover letter for each role you apply to, based on job criteria (use our builder to transform your resume into a cover letter, which you could edit to match the job);
  • Stick with the same font you've used in your resume (e.g. Raleway) and ensure your hotel front desk receptionist cover letter is single-spaced and has a one-inch margin all around;
  • Introduce your enthusiasm for the role or the company at the beginning of your hotel front desk receptionist cover letter to make a good first impression;
  • Align what matters most to the company by selecting just one achievement from your experience, that has taught you valuable skills and knowledge for the job;
  • End your hotel front desk receptionist cover letter like any good story - with a promise for greatness or follow-up for an interview.
Rate my article:
Professional Hotel Front Desk Receptionist Cover Letter Examples for 2024
Average: 4.80 / 5.00
(564 people already rated it)
Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
AI Section BackgroundAI Section Lines

AI cover letter writer, powered by ChatGPT

Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

  • Content tailored to the job posting you're applying for
  • ChatGPT model specifically trained by Enhancv
  • Lightning-fast responses
Create a Cover Letter
Cover Letter Background
Cover Letter Example
AI Panel Box