Top spa manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Spa Manager resume experience section
Spa manager resume's job experience checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Spa Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- menu design
- developed signature treatments
- trained staff
- designed retail displays
- designed guest incentive program
- train and elevate staff to achieve optimum performance
- maintain vendor relationships
- inventory back bar and retail products
- Train staff on California state mandate sanitation protocol
- deliver exceptional guest experience
- Recruit and Oversee Staff
- Manage Operations Budget
- Assist with Promotions and Sales
- Supervise Facility Maintenance
- Ensure Customer Satisfaction
- Implemented a new scheduling system resulting in a 20% decrease in appointment cancellations.
- Increased retail sales by 25% through strategic merchandising and product knowledge training for staff.
- Developed and led training programs for new hires and refresher training for current staff, resulting in a 95% staff retention rate.
- Collaborated with vendors to expand the spa's service offerings, resulting in a 30% increase in revenue over 12 months.
- Received multiple 5-star reviews on Yelp and TripAdvisor, with a 98% overall satisfaction rating.
- Maintained accurate inventory records, resulting in a 99% accuracy rate during monthly stock takes.
- Consistently exceeded monthly sales goals by 15% through upselling and cross-selling additional services and products.
- Trained new hires on company standards and best practices, resulting in a 90% staff retention rate.
- Implemented new treatment procedures and protocols, resulting in a 25% increase in client satisfaction.
- Managed inventory and supply ordering, maintaining a 95% accuracy rate and reducing waste and costs.
- Developed and maintained positive relationships with clients, resulting in a 90% repeat customer rate.
- Assisted with resolving customer complaints and issues, resulting in a 95% resolution rate.
- Implemented a new customer loyalty program resulting in a 20% increase in returning customers within 6 months
- Developed and executed effective marketing campaigns to increase sales revenue by 15% within 3 months
- Managed a team of 20+ staff, providing training and coaching to ensure optimal performance and high levels of customer satisfaction
- Maintained stock control and inventory management to minimize waste and reduce costs by 10%
- Collaborated with suppliers to source new products and services, resulting in an expanded menu of treatments and experiences
- Regularly analyzed financial data and key performance indicators to make informed decisions and improve profitability
- Maintained a safe and hygienic environment in compliance with health and safety regulations
- Developed and implemented training programs for staff resulting in a 25% increase in customer satisfaction scores
- Assisted in the management of daily operations, ensuring smooth and efficient functioning of the spa department
- Assisted in the development and implementation of marketing strategies, increasing sales revenue by 10% within 3 months
- Maintained stock control and inventory management to minimize waste and reduce costs by 5%
- Provided exceptional customer service, resulting in a 90% customer satisfaction rate
- Collaborated with the Spa Manager to ensure compliance with health and safety regulations
- Acted as Shift Manager as required, supervising operational shifts and carrying out any other duties as required
PRO TIP
Check the Spa Manager job description for inspiration. Look for similarities between your employer’s values and your experience.
Action verbs for your spa manager resume
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Spa Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume skills section checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top skills for your spa manager resume
Customer Service
Payroll
Cash Handling
Hair Removal
Skin Care
Front Office
Customer Service
Listening
Creative thinking
Networking
Time Management
Organisation
PRO TIP
Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.
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Spa manager resume header: tips, red flags, and best practices
Checklist for your spa manager resume header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
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PRO TIP
Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Spa Manager resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.
Spa manager resume summary best practices
Checklist: what to include in your Spa Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume summary formula:
PRO TIP
Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.
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Listing your education, certifications and courses
Resume education section checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top certifications for your spa manager resume
Thai Massage Original Style from Artit (Thai Spa Manager)
To learn the original Thai Massage style from Thai SPA Manager Mr.Artit Roopngam.
New Manager: The Basics and More of Being a Great Leader
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
Management Skills: New Manager Training Update 2022
Management Skills Certification in Developing People, Leading Teams & Process Improvement in the New Hybrid Work Culture
Isla Verde Spa Relaxation Massage Certificate Course
This is a Complete Massage Course That Will Teach You Everything That You Need to Know to Give Amazing Massages
The Project Management Course: Beginner to PROject Manager
The Complete Course for becoming a Successful Project Manager
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PRO TIP
There are dozens of certifications that you can claim as a Spa Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
How to write a Spa Manager resume
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
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PRO TIP
If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Spa Manager resume:
Spa manager resume: how to make yours more creative & stand out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Spa Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What makes a great spa manager resume: key takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
