Professional Front Desk Manager Cover Letter Examples for 2024

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When crafting your front desk manager cover letter, demonstrate your exceptional communication skills. Highlight experiences where you have efficiently managed guest inquiries and concerns. Illustrate your organizational acumen and ability to handle multitasking with ease. Your cover letter should reflect your competency in overseeing front desk operations seamlessly.

Navigating the job market as a front desk manager can be challenging, and crafting the perfect cover letter often adds to that stress. You've updated your resume and started applying, only to realize a standout cover letter is also a must. But how do you convey your biggest professional win without echoing your resume? Let us guide you through writing a compelling story in a formal yet original tone, all while keeping it succinct and to a single page.

Introducing our front desk manager cover letter writing advice, which will show you how to ace the initial profile assessment. Make sure to stick around to find:

  • Some inspiration from other professionals' job-winning cover letters;
  • The best structure and format for your front desk manager cover letter;
  • Insights on how to write about your best achievement to stand out;
  • A creative twist on your front desk manager cover letter intro.

Upload your front desk manager resume to Enhancv's AI, which will quickly scan and prepare a job-winning cover letter for you.

Front Desk Manager cover letter example


Phoenix, Arizona


Dear Hiring Manager,

Having meticulously honed my expertise in hospitality management with a focus on enhancing guest service experiences and operational productivity, I've admired the way your organization prioritizes customer satisfaction while fostering an exemplary workplace culture.

At The Grand Resort, my leadership as a Front Office Supervisor was instrumental in increasing guest check-in efficiency by a notable 25%. By spearheading the implementation of a strategic, streamlined process, my team and I succeeded in elevating the guest satisfaction rate to 95% during peak occupancy. This not only reflected our commitment to service excellence but also showcased my capacity to manage complex projects and lead a team toward exceeding service goals in a demanding hospitality environment.

I am eager to discuss how my background, strategic approach, and dedication to guest services can be aligned with the esteemed standards and objectives of your team. Please consider this letter as my formal expression of interest in the Hospitality Manager position, and I look forward to the opportunity to further illustrate how I can contribute to the legacy and future success of your esteemed establishment.



Hospitality Manager
What makes this cover letter good:

  • Quantifying achievements: The cover letter highlights a previous success in increasing guest check-in efficiency by 25% as a Front Office Supervisor, providing measurable evidence of the candidate's capability to improve operational processes and guest satisfaction.
  • Relevant Experience: It points out the candidate’s direct experience within a similar role by mentioning their position at The Grand Resort, which indicates familiarity with the requirements and responsibilities of hospitality management.
  • Leadership Skills: The cover letter emphasizes the candidate's leadership skills, mentioning the successful management of a team to achieve high guest satisfaction rates, underscoring their ability to lead and manage a team effectively in a dynamic environment.
  • Alignment with Company Values: Expressing admiration for the organization’s prioritization of customer satisfaction and workplace culture indicates the candidate’s alignment with the company’s values, which is often a crucial factor in hiring decisions.

What about your front desk manager cover letter format: organizing and structuring your information

Here is one secret you should know about your front desk manager cover letter assessment. The Applicant Tracker System (or ATS) won't analyze your cover letter.

You should thus focus on making an excellent impression on recruiters by writing consistent:

  • Header
  • Greeting
  • Introduction
  • Body paragraphs (and explanation)
  • Promise or Call to action
  • Signature (that's optional)

Now, let's talk about the design of your front desk manager cover letter.

Ensure all of your paragraphs are single-spaced and have a one-inch margins on all sides (like in our cover letter templates).

Also, our cover letter builder automatically takes care of the format and comes along with some of the most popular (and modern) fonts like Volkhov, Chivo, and Bitter.

Speaking of fonts, professionals advise you to keep your front desk manager cover letter and resume in the same typography and avoid the over-used Arial or Times New Roman.

When wondering whether you should submit your front desk manager cover letter in Doc or PDF, select the second, as PDF keeps all of your information and design consistent.

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The top sections on a front desk manager cover letter

  • Header: This section includes your contact information such as name, address, phone number, and email, ensuring the recruiter can easily reach out to you for further discussion or to schedule an interview.
  • Greeting: A personalized salutation addressing the hiring manager by name demonstrates your attention to detail and sets a professional tone for the cover letter.
  • Introduction: Briefly state the position you are applying for and express your enthusiasm for the opportunity to work as a front desk manager, highlighting your commitment to excellent customer service and efficient front desk operations.
  • Body: In one or two paragraphs, detail your relevant experience, skills, and achievements that are directly related to managing a front desk, emphasizing your ability to handle administrative duties, manage staff, and ensure guest satisfaction.
  • Closing: Summarize your qualifications and express your eagerness to contribute to the establishment, including a call to action that shows your initiative to discuss your application in further detail during an interview.
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Key qualities recruiters search for in a candidate’s cover letter

  • Exceptional communication skills: Vital for greeting guests, addressing concerns, coordinating with other staff, and representing the hotel's brand.
  • Leadership and team management experience: Required to effectively manage the front desk team, including training, scheduling, and performance evaluation.
  • Strong organizational abilities: Essential for handling reservations, managing check-ins/check-outs, and keeping the front desk area running smoothly.
  • Customer service expertise: Critical for creating a positive guest experience, handling complaints with grace, and ensuring guest satisfaction.
  • Proficiency in hotel management software: Necessary to manage bookings, maintain guest records, and perform administrative tasks with efficiency.
  • Conflict resolution skills: Important for resolving issues between guests or between guests and staff, maintaining a calm and welcoming environment.

How to address hiring managers in your front desk manager cover letter greeting

Goodbye, "Dear Sir/Madam" or "To whom it may concern!"

The salutation of your front desk manager cover letter is how you kick off your professional communication with the hiring managers.

And you want it to start off a bit more personalized and tailored, to catch the recruiters' attention.

Take the time to find out who's recruiting for the role (via LinkedIn or the company page).

If you have previously chatted or emailed the hiring managers, address them on a first or last name basis.

The alternative is a "Dear HR team" or "Dear Hiring Manger", but remember that a "Dear Ms. Simmons" or "Dear Simon," could get you farther ahead than an impersonal greeting.

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List of salutations you can use

  • Dear Hiring Manager,
  • Dear [Company Name] Team,
  • Dear Mr./Ms. [Last Name],
  • Dear Dr. [Last Name],
  • Dear Director [Last Name],
  • Dear [Job Title] Hiring Committee,

The front desk manager cover letter introduction: focusing on your unique value, with a creative twist

You are not the only one wondering how to start your front desk manager cover letter. Those first two sentences introduce your profile and should be memorable.

No pressure.

When beginning your front desk manager cover letter, immediately point out the unique value of working with you. In other words, what you promise to bring to the role by using your past track record of success.

Start your front desk manager cover letter with a creative twist by telling a joke or stating something relatable. Select this type of introduction only if it aligns with the company culture.

Intro Paragraph
With a keen appreciation for the seamless blend of tradition and innovation that distinguishes your establishment, I am poised to contribute my expertise in front office management and guest services excellence to uphold and enhance the esteemed reputation of [Company Name].

The middle or body of your front desk manager cover letter body: a great instrument to tell a story

Now that you've set the right tone with the greeting and introduction of your front desk manager cover letter, it's time to get down to business.

Hear us out, the body of your front desk manager cover letter is the best storytelling instrument you have, in your job-hunting arsenal.

Writing the next three to six paragraphs, take the time to reassess the advert to discover job-crucial requirements.

Next, choose one accomplishment that covers those key skills and talents.

Use precisely that achievement to tell an exciting story of how you match the ideal candidate profile.

In the undertones of your story or front desk manager cover letter body, hint at the difference you'd make and sell your application as the perfect one for the job.

Body Paragraph
Spearheading a guest experience overhaul, I implemented a new check-in protocol that slashed wait times by 40% and propelled guest satisfaction scores from 85% to an astounding 97%. This initiative not only earned us the 'Hotel of the Year' award but also dramatically boosted return customer rates by 30% within a single fiscal quarter.

Closing paragraph basics: choose between a promise and a call to action

You've done all the hard work - congratulations! You've almost reached the end of your front desk manager cover letter.

But how do you ensure recruiters, who have read your application this far, remember you?

Most front desk manager professionals end their cover letter with a promise - hinting at their potential and what they plan on achieving if they're hired.

Another option would be to include a call for follow-up, where you remind recruiters that you're very interested in the opportunity (and look forward to hearing from them, soon).

Choose to close your front desk manager cover letter in the way that best fits your personality.

Closing Paragraph
Eager to discuss how my front desk expertise aligns with the needs of your team, I welcome the opportunity to interview at your earliest convenience.

The zero experience front desk manager cover letter: shifting the focus to your unique value

Don't worry if you have no conventional professional experience. Within your whole experience, there's plenty more you can write about in your front desk manager cover letter.

Take, for example, your biggest achievement or award - dedicate your cover letter body to describe it and the job-relevant skills you've learned.

Your professional ambitions could also take center stage. Describe what you plan on achieving in the next five to ten years and the efforts you're making towards your dreams.

Key takeaways

Winning at your job application game starts with a clear and concise front desk manager cover letter that:

  • Has single-spaced paragraphs, is wrapped in a one-inch margin, and uses the same font as the front desk manager resume;
  • Is personalized to the recruiter (using their name in the greeting) and the role (focusing on your one key achievement that answers job requirements);
  • Includes an introduction that helps you stand out and show what value you'd bring to the company;
  • Substitutes your lack of experience with an outside-of-work success, that has taught you valuable skills;
  • Ends with a call for follow-up or hints at how you'd improve the organization, team, or role.
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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
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