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Job Description

The Finance Director, Cost of Volume supports the Senior Director, Cost of Volume in leading Europe-wide COV planning, forecasting, performance management, governance and reporting. The role works closely with Cluster Finance teams and the global COV Centre of Excellence to ensure accurate submissions, consistent methodologies, strong controls and transparent COV reporting across Europe.

The Director will lead the regional implementation of the new global COV definition and the COV components of the EPM planning approach. The role will develop and maintain Europe COV dashboards aligned with the new GARP rack-rate cube, support clusters in adopting new COV processes and capabilities, and translate global COV standards into practical Europe-wide execution. The role owns the integrity, consistency and operational effectiveness of COV planning and reporting; it does not own yield economics, pricing analysis, deal economics, revenue-quality assessment or the broader FP&A transformation agenda.

Essential Functions

COV Planning, Forecasting and Performance:

• Support the Senior Director in leading Europe COV budget, outlook and forecasting processes across clusters and countries.
• Work closely with Cluster Finance teams to promote accurate, timely and consistent COV submissions and a robust understanding of key movements, risks and opportunities.
• Consolidate and challenge COV forecasts across Europe and develop clear, decision-oriented performance insights for Europe FP&A leadership.
• Establish consistent analytical approaches for explaining actual and forecast COV performance versus budget, outlook and prior year.
• Provide reliable COV inputs, explanations and component-level analysis to support wider Europe FP&A revenue, yield and profitability assessments, without owning the resulting yield or revenue-economics conclusions.

COV Process and EPM Implementation:

• Lead regional implementation and adoption of the COV planning framework within EPM across Europe.
• Partner with Cluster Finance teams through the transition from existing COV processes to the new EPM-enabled COV planning environment.
• Establish consistent Europe COV processes and ways of working aligned with global definitions, methodologies and EPM standards.
• Coordinate testing, implementation and adoption of COV-specific capabilities and tools developed by the Finance Velocity Office and the global COV Centre of Excellence.
• Simplify and automate COV data collection, validation, reconciliation, forecasting and reporting activities, while aligning with the wider FP&A transformation roadmap.

COV Reporting, Dashboards and Analytics:

• Lead the development, maintenance and ongoing enhancement of Europe COV dashboards and management reporting.
• Ensure dashboards and reporting evolve in line with the new COV definition and GARP rack-rate cube, providing appropriate visibility across countries, clusters and COV components.
• Develop standard analytical views that enable Cluster and Europe Finance teams to understand COV performance consistently.
• Improve the accessibility, consistency and usability of COV information across Europe Finance.
• Partner with global teams to leverage automated reporting and new analytical capabilities as they become available.

Cluster Partnership, Training and Adoption:

• Act as a key COV point of contact for Cluster Finance teams, providing guidance and analytical support throughout planning, forecasting and performance-management cycles.
• Develop and coordinate training and supporting materials for the new COV definition, EPM processes, dashboards and new COV tools.
• Support clusters through adoption, help resolve issues and promote consistency in how COV is planned, analysed and reported across Europe.
• Establish regular engagement with clusters to capture feedback, identify capability gaps and drive continuous improvement.
• Build COV capability across Europe Finance through practical training, documentation and knowledge sharing.

Global COV COE and Finance Velocity Office Partnership:

• Work closely with the global COV Centre of Excellence and Finance Velocity Office to implement global COV methodologies, tools and capabilities within Europe.
• Act as a conduit between global teams and Europe clusters, translating global developments into practical regional processes.
• Represent Europe requirements and cluster feedback in the development and enhancement of global COV capabilities.
• Support Europe adoption of COV-specific forecasting, scenario-modelling, data-validation and reporting capabilities developed by global teams, ensuring appropriate integration into regional COV processes.

Governance and Process Excellence:

• Maintain clear regional COV processes, methodologies, planning guidance and documentation.
• Establish appropriate controls and reconciliations over regional COV submissions and reporting.
• Identify process or data-quality issues and coordinate resolution with clusters and relevant Finance teams.
• Continuously improve COV processes, reducing manual activity and increasing consistency, transparency and control.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• A minimum of 10 years of experience in FP&A, financial planning, client incentives, Cost of Volume, financial control or a related Finance discipline within a complex, multi-market organisation.
• Strong understanding of planning, forecasting, performance management and financial analysis.
• Demonstrated ability to translate complex financial drivers into concise, decision-oriented insight for senior stakeholders.
• Experience implementing financial process change, planning-system adoption or standardised reporting and control frameworks across multiple markets.
• Strong stakeholder-management skills and the ability to influence across regional, cluster and global teams without direct authority.
• Experience with enterprise planning platforms, COV or incentive reporting, dashboards, data controls and process automation is advantageous.
• Excellent written and verbal communication skills, with the ability to operate effectively across countries and cultures.
• Experience in payments, financial services or another business with complex revenue and incentive structures is preferred.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.