ServiceNow Project Manager Jobs (No ghost jobs, direct from employers)

Summary

Spyrosoft SA is seeking a Senior Project Manager with expertise in ServiceNow and fluency in French to lead complex digital transformation projects in an international environment. This full-time freelance role involves managing end-to-end IT projects, ensuring timely delivery within budget while coordinating multiple stakeholders.

Responsibilities (What you'll do)

• Lead and coordinate complex IT and digital transformation projects involving ServiceNow implementations, integrations, migrations, or platform enhancements.
• Manage end-to-end project delivery, ensuring projects are completed on time, within budget, and meet quality standards.
• Define project scope, objectives, deliverables, milestones, and success criteria.
• Develop and maintain project plans, schedules, budgets, resource allocations, and documentation.
• Collaborate with business stakeholders, technical teams, external vendors, and executive management.
• Identify, assess, and mitigate project risks, issues, and dependencies using RAID management.
• Monitor project progress, track KPIs, and prepare regular status reports for senior stakeholders.
• Facilitate project meetings, workshops, steering committees, and stakeholder discussions.
• Manage scope changes, project priorities, and stakeholder expectations.
• Support change management activities to ensure successful adoption of delivered solutions.
• Apply Agile, Waterfall, or hybrid project management methodologies based on project requirements.

Qualifications (What skills you have to have)

• Senior commercial experience in IT project management, digital transformation, or management consulting within international organizations or consulting environments.
• Experience managing ServiceNow projects including implementations, integrations, migrations, or platform enhancements.
• Fluent professional French language skills at C1/C2 level, both written and spoken.
• English proficiency at B2+ level, preferably C1.
• Proven experience managing complex, cross-functional IT projects from initiation to delivery.
• Strong knowledge of project management methodologies such as Agile, Scrum, Waterfall, and hybrid approaches.
• Practical skills in project planning, scheduling, budget management, cost control, resource allocation, risk and issue management, scope management, stakeholder management, vendor management, and project governance.
• Experience working with senior stakeholders including management boards and steering committees.
• Proficiency in project management tools such as MS Project, Jira, Azure DevOps, SharePoint, and Microsoft Office.
• Ability and willingness to travel as required.
• Preferred certifications include PMP, PRINCE2, PMI-ACP, AgilePM, CSM/PSM, SAFe Agilist, PSPO, and ITIL 4 Foundation.
• Nice to have knowledge of ServiceNow modules (ITSM, ITOM, CSM, HRSD), Government/Public Sector projects, SAP, Power BI, and additional project management tools like Trello, GitHub, Miro, Slack, and Triskell.
• Experience in business process optimization, organizational change management, or IT service management.
• Knowledge of additional European languages is advantageous.

Benefits

• Full-time freelance contract for 1 year.