Regional Director Jobs (No ghost jobs, direct from employers)

Position Summary

This position is responsible for leading the assigned region. The Regional Director will establish and maintain VIVE goals, culture, performance standards, growth, and unparalleled customer service. Through the 3 P's of People, Process, and Passion, the Regional Director will provide clear expectations, necessary tools, training, and information to the General Managers. The Regional Director is required to ensure quality repairs, safety, and profitability within the assigned shops using the VIVE playbook.

Key Responsibilities

• Develop and implement strategic plans to achieve regional goals.
• Coach and support location managers to enhance their leadership skills.
• Monitor financial performance and implement measures to improve profitability.
• Foster a positive team culture and promote professional development among team members.
• Maintain a thorough understanding of repair processes and procedures.
• Identify potential acquisition and brownfield opportunities in support of the company's growth.
• Work closely with the Talent Team to recruit and source qualified candidates for potential employment.

Qualifications

• Five (5) or more years of technical experience in collision repair or collision estimating.
• Previous multi-shop leadership experience or extensive facility management experience is required.
• A valid driver's license and eligibility for coverage under the company insurance policy are required.

Key Competencies

• Ethics and Integrity: Demonstrated integrity, ethical standards, and a commitment to openness and honesty.
• Relationship Building: Ability to develop strong relationships with other members of their team and other VIVE Team Members at all levels of the organization, as well as external partners and stakeholders.
• Leadership: Ability to inspire and manage teams across multiple locations.
• Strategic Planning: Developing and implementing regional goals and strategies.
• Operational Excellence: Ensuring efficient and effective operations to meet performance standards.
• Financial Acumen: Understanding and managing budgets, financial reports, and profitability.
• Customer Focus: Maintaining high standards of customer service and satisfaction.
• Compliance Knowledge: Ensuring adherence to industry regulations and company policies.
• Communication: Effective verbal and written communication skills.
• Problem-Solving: Ability to address and resolve operational issues swiftly.

Work Environment & Physical Demands

The Regional Director works in both an office setting and active collision repair facilities across the assigned region, requiring regular travel between locations and frequent interaction with General Managers, team members, customers, insurance partners, vendors, and corporate support teams. This position regularly involves walking production floors to monitor workflow, inspect repairs, coach location leaders, and ensure operational efficiency. The work environment includes exposure to moderate noise, vehicle traffic, dust, paint, cleaning chemicals, and varying temperatures commonly found in a collision repair shop. Success in this role requires the ability to balance administrative and strategic responsibilities with hands-on operational leadership while thriving in a fast-paced, customer-focused environment.

Physical Requirements:

• Ability to stand, walk, bend, and move throughout office and production areas for extended periods.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to enter and exit vehicles for inspections and quality control.
• Ability to operate computers, mobile devices, and office equipment for extended periods.
• Ability to travel regularly between locations within the region, including driving for extended periods.
• Ability to occasionally operate customer vehicles as needed.

Compensation & Benefits

We offer a comprehensive and competitive benefits package designed to support you and your family:

• Medical, dental, and vision insurance options, including coverage for domestic partners.
• Employer-paid life insurance policy ($50,000).
• 401(k) retirement plan with company match.
• Health Savings Account (HSA) to help manage medical expenses.
• Flexible Spending Account (FSA) to help manage medical expenses and dependent care.
• Employee Assistance Program (EAP): A confidential support and counseling service. Assistance with relationships, stress, substance use, and more.

Additional Benefits:

• Paid time off to support work-life balance.
• Includes 6 paid holidays (including Black Friday) plus a floating holiday for your birthday.

• Ongoing growth and advancement opportunities within the company.
• Paid training and development, including industry certifications (I-CAR and OEM).

Compensation Disclaimer:

The compensation offered to a candidate may vary based on several factors, including experience, education, certifications, and geographic location.