Crafting a CV that effectively showcases your technical expertise and leadership skills can be a significant challenge for an IT manager. Our guide provides detailed insights and practical tips to help you highlight your accomplishments and experiences, ensuring your CV stands out to potential employers.
In this Enhancv it manager CV guide, you'll find out more about how to:
- Answer job requirements with your it manager CV and experience;
- Curate your academic background and certificates, following industry-leading CV examples;
- Select from +10 niche skills to match the ideal candidate profile
- Write a more succinct experience section that consists of all the right details.
Do you need more specific insights into writing your it manager CV? Our guides focus on unique insights for each individual role:
Resume examples for it manager
Explore additional it manager cv samples and guides and see what works for your level of experience or role.
By Role
IT Project Manager
- Emphasizes career progression and industry recognition - The CV reflects a dynamic career trajectory with steady promotions, moving from a junior role to a senior management position in five years. It highlights the candidate’s ability to adapt and excel, with specific mentions of awards and recognitions received in the tech industry, affirming their reputation as a leader in project management.
- Showcases unique technical proficiencies - The candidate displays a deep understanding of cutting-edge software development tools and methodologies such as Agile and DevOps. Details about their experience with industry-specific technologies, like machine learning algorithms and cloud computing platforms, convey a strong foundation in technical expertise that's critical for advancing in the IT sector.
- Highlights collaborative and leadership skills - The CV effectively highlights the candidate's strong people management capabilities by listing successful team-building projects and cross-departmental initiatives that led to enhanced productivity. It reflects their ability to inspire and lead diverse teams towards common objectives, making them a valuable asset for any organization prioritizing leadership and teamwork.
IT Service Manager
- Consistency in Career Advancement - Grace Bailey's career trajectory is impressive, with clear growth from an IT Service Coordinator to a Senior IT Service Manager within top-tier companies. This progression highlights her capability to take on increasing responsibilities and make significant organizational impact, reflecting her determination and professional development within the IT service sector.
- Integration of IT Service Frameworks - The CV shows a profound understanding and application of IT service frameworks, including ITIL and PRINCE2 methodologies. These certifications indicate her technical proficiency and readiness to align IT functions with business objectives, enhancing the overall service delivery and operational success in her roles.
- Impactful Leadership and Cross-functional Collaboration - Demonstrated leadership is a standout feature, particularly in her ability to chair cross-functional meetings and deliver significant efficiency improvements. Grace's ability to lead teams towards achieving strategic outcomes is clear, as is her capacity to reduce repeat incidents and facilitate communication among diverse departmental units.
IT Risk Manager
- Effective Content Layout - The CV is structured in a user-friendly manner, using headers and bullet points to guide the reader easily through the narrative. Its clarity and conciseness make it effortless to identify key skills and job roles, effectively conveying the candidate’s qualifications in a quick glance.
- Strategic Career Progression - It highlights a dynamic career trajectory, showing consistent upward mobility through roles of increasing responsibility. Starting as an entry-level software engineer, the candidate transitions smoothly into lead developer roles before branching into project management, indicating strong professional growth and adaptability.
- industry-Specific Expertise - This candidate brings exceptional depth in cybersecurity tools and methodologies, underscoring their commitment to staying current with industry standards. This expertise is showcased with certifications such as CISSP and the regular use of specialized software like Wireshark and Metasploit in their roles.
IT Operations Manager
- Well-Defined Career Path - The CV effectively maps out a clear progression in the candidate’s career, showcasing a steady climb from entry-level roles to senior positions within the tech industry. This trajectory is evident through noted promotions and responsibilities, reflecting a commitment to professional development and increasing influence in their field.
- Emphasis on Technical Proficiencies - The CV stands out with its detailed account of industry-specific tools and methodologies. Technologies like Python, JavaScript, and AWS appear frequently, demonstrating technical depth and a focus on up-to-date, relevant skills that strengthen the candidate's competitive edge in software development roles.
- Leadership and Collaborative Initiatives - Notably, the CV includes comprehensive sections showcasing various leadership roles and collaborative project experiences. These sections emphasize the candidate's ability to lead diverse teams, manage cross-functional projects, and drive organizational objectives, highlighting soft skills crucial for managerial positions.
IT Infrastructure Manager
- Structured career progression - James Lewis's CV showcases a well-defined career path in IT infrastructure project management, highlighting his growth from an IT Project Coordinator at Capgemini to his current position as an IT Infrastructure Project Manager at BT Group. This upward trajectory reflects his increasing responsibilities and expertise within the industry.
- Emphasis on strategic project contributions - The CV details significant achievements that underline the candidate’s strategic impact. For instance, James led a network infrastructure upgrade at BT Group, improving system performance by 40%, and implemented risk management protocols that reduced project failure rates by 15%, showcasing a deep understanding of strategic project planning and execution.
- Diverse skills and cross-functional teamwork - Highlighting a broad skill set, including project management, change management, system deployment, and resource management, the CV demonstrates James's adaptability and ability to manage different facets of IT projects. His experience coordinating with cross-functional teams further signifies his capability to facilitate successful interdisciplinary collaboration.
IT Security Manager
- Clear and Structured Presentation - Eva’s CV is organized with clarity and clarity, highlighting relevant information such as roles, responsibilities, and achievements in a concise manner. Each section is clearly delineated with strategic use of bullet points, ensuring that key insights are easily digestible and accessible to potential employers, reflecting a polished and professional presentation style.
- Strategic Career Advancement - The career trajectory in Eva's CV illustrates a well-defined progression, moving from roles like Cyber Security Officer to IT Security Manager. This structured advancement highlights her growing responsibility and expertise in IT security, showcasing her capacity to lead impactful security initiatives across various organizations while adapting to evolving industry standards.
- Industry-Specific Expertise and Tool Utilization - The CV delineates a robust command of industry-specific tools and methodologies, such as ISO 27001, AWS, and GDPR compliance. Eva demonstrates her technical depth, particularly in risk management and cloud security, enhancing her relevance and appeal as an IT Security Manager by showcasing an ability to apply advanced technological solutions to protect organizational interests effectively.
IT Support Manager
- Structured format with focused sections - The CV is organized into distinct sections for education, professional experience, and skills, each clearly labeled. This structured approach ensures easy navigation and highlights the candidate’s qualifications effectively, catering to both human readers and applicant tracking systems.
- Diverse career path showing upward mobility - The career trajectory detailed in the CV shows a pattern of steady progression, with the candidate moving from roles as a Marketing Coordinator to a Digital Marketing Manager. This advancement underscores their capability for assuming increased responsibilities within the same field, demonstrating growth through accumulating experience and skills.
- Emphasis on cross-functional capabilities - The CV features a blend of technical and creative skills, specifically noting abilities in both data analysis and content creation. This mix illustrates the candidate’s versatility and capability to collaborate across departments, a valuable trait in dynamic business environments.
IT Quality Assurance Manager
- Structured content enhances readability - The CV is organized with clear headings and bullet points, which aid in navigating through the information efficiently. It showcases Rosie's role progression and skill development, making it easy for the reader to grasp her career journey at a glance.
- Demonstrates consistent career growth in food industry - Rosie’s career trajectory reveals a consistent climb from Quality Assurance Officer to Manager within reputable food-related companies. This progression, coupled with her educational background in food science, underscores her deep-rooted expertise and commitment to the food safety industry.
- Showcases industry-specific expertise with an emphasis on compliance and innovation - Her CV highlights specialized skills like HACCP, supplier audits, and food legislation knowledge. These elements reflect her technical proficiency and adaptability in maintaining rigorous industry standards while driving product innovation.
IT Procurement Manager
- Emphasizes strategic leadership and initiative - The CV outlines a trajectory of increasing responsibility, from spearheading new product launches to leading international teams. This demonstrates the ability to not only manage but to innovate and guide large unit operations strategically.
- Showcases adaptability through diverse roles - The candidate has successfully transitioned across various roles and industries, highlighting an ability to quickly master new challenges. This experience, ranging from finance to engineering, illustrates a versatile skill set that can be applied cross-functionally.
- Strength in industry-specific methodologies - The use of advanced data analysis tools and proprietary software specific to the tech industry is a key feature. The candidate’s proficiency with these sophisticated methodologies and tools underscores their technical depth and readiness to thrive in demanding environments.
IT Compliance Manager
- Clear Structuring and Conciseness - This CV is excellently structured, presenting key information concisely and clearly. Each section is well-defined, offering insight into the candidate's skills, achievements, and experience, making it easier for employers to identify relevant competencies.
- Demonstrated Career Progression - Amelia Murphy's career trajectory highlights consistent career growth and upward mobility. Starting as a Compliance Coordinator and progressing to a Compliance Manager position clearly illustrates her dedication and expertise in regulatory compliance within the gambling industry.
- Industry-Specific Expertise in UKGC Regulations - The CV leverages unique industry-specific tools and methodologies, particularly focused on UKGC regulations. It emphasizes critical expertise in compliance, data protection, and risk management, showcasing a deep technical understanding that is essential for roles in the gambling industry.
IT Portfolio Manager
- Strategic Career Growth - The career trajectory in Archie's CV illustrates a consistent and strategic growth path, moving from IT Project Manager to Senior Project Manager, and currently holding an IT Portfolio Manager position. This progression demonstrates a deepening expertise and increasing responsibility, reflecting a strong capability to manage complex IT infrastructures and strategic initiatives.
- Robust Technical and Methodological Expertise - Archie's background showcases unique industry-specific elements such as the implementation of governance frameworks and portfolio management processes. These experiences underscore his proficiency in utilizing methodologies like APM and ITIL to drive project success, which are crucial in IT Portfolio Management.
- Comprehensive Sectional Layout - The CV is well-structured, featuring sections on experience, education, skills, courses, achievements, languages, and passions. This comprehensive layout ensures that every facet of Archie's qualifications is presented clearly, aligning perfectly with the multifaceted nature of the IT Portfolio Manager role, particularly concerning stakeholder and team leadership.
IT Change Manager
- Articulates Strategic Thinking - The CV stands out by detailing the candidate's strategic approach to marketing campaigns. It mentions how they have proactively addressed market changes and consumer behavior insights to tailor strategies that increase market presence and ROI, highlighting a forward-thinking mindset.
- Maps a Diverse Career Path - Charting a path through various industries such as finance, healthcare, and technology, the CV illustrates the candidate's ability to adapt and excel in different environments. This diverse experience indicates a robust skill set and versatility, making them valuable in dynamic business contexts.
- Showcases Leadership and Influence - Leadership capabilities are well-demonstrated by the candidate's experience in leading cross-functional teams and mentoring junior staff, fostering an environment that enhances productivity and innovation. These soft skills highlight their ability to influence team dynamics positively and drive collective success.
IT Business Relationship Manager
- Strong Structural Clarity and Conciseness - Ella Bennett's CV excels in presenting information in a structured and easily digestible format. The use of clearly defined sections, bullet points, and concise summaries makes it straightforward for readers to extract key details efficiently. This clarity aids in maintaining the reader's attention while effectively communicating her qualifications.
- Notable Career Progression - The CV outlines a clear trajectory of growth and responsibility within the IT industry. Ella Bennett has advanced from a Software Engineer to a Senior IT Project Manager and further to an IT Demand and Business Relationship Manager. This progression highlights her increasing expertise and leadership capabilities in diverse roles and settings.
- Emphasis on Governance and Process Efficiency - Ella's experience demonstrates a deep understanding of ITIL best practices and governance processes. Her ability to implement these methodologies has led to significant improvements in demand processing time and resource allocation accuracy. These skills are crucial for maintaining operational efficiency within an IT framework.
IT Governance Manager
- Strong Career Growth and Progression - Olivia Turner’s career trajectory demonstrates a clear path of advancement, beginning as a Data Analyst and progressing to the role of Data Governance Manager. This upward movement reflects both competence and recognition in her field, with each role building on the expertise developed in the previous position.
- Effective Use of Data Governance Tools - The CV highlights Olivia's adept use of industry-specific tools like Microsoft Purview, which she utilized to enhance data monitoring and strengthen GDPR compliance. This technical proficiency underscores her capability to apply the right tools to meet organisational needs, thereby ensuring data integrity and compliance.
- Cross-Functional Collaboration and Leadership Skills - Olivia’s experience working with cross-functional teams is a recurring theme in her CV. Her ability to lead such initiatives, build comprehensive data governance frameworks, and implement strategic changes highlights her leadership acumen, demonstrating how she effectively leverages teamwork to drive impactful organizational outcomes.
IT Service Delivery Manager
- Clear and well-organized structure - The CV is meticulously laid out, with distinct sections that allow easy navigation through the candidate's professional journey. Bullet points and concise phrasing ensure that key information, such as responsibilities and achievements, is quickly accessible to potential employers.
- Exemplifies career progression and diversity - Tracing the candidate's career reveals a journey marked by significant promotions and industry shifts. Each step forward reflects a substantial enhancement of skills and responsibilities, demonstrating a proactive and ambitious approach to growth, as seen in their transition from an entry-level analyst to a senior project manager.
- Integration of niche technical skills and tools - The CV highlights specific industry-related methodologies and advanced tools, underlining the candidate's technical depth. This includes proficiency with specialized software and evidence of data-driven decision-making processes, underscoring their capability to navigate complex challenges within the tech industry.
IT Performance Manager
- Concise and Structured Presentation - The CV is presented in a clear and concise manner, with distinct sections for experience, education, skills, and achievements. This structure allows for easy navigation and quickly provides the reader with a comprehensive overview of the candidate’s qualifications and career highlights.
- Progressive Career Trajectory - The candidate's career progression is evident through successive promotions and increasing levels of responsibility. Starting as a Junior Facilities Coordinator and advancing to Compliance & Facilities Manager, Ruby demonstrates growth and development in the field, indicating a strong commitment to professional advancement.
- Quantifiable Achievements with Business Impact - The CV provides specific, quantifiable outcomes of the candidate's work, such as a 30% increase in compliance and a £200,000 annual cost reduction. These achievements are tied directly to business objectives, showcasing the candidate’s ability to deliver results that impact the bottom line positively.
IT Architecture Manager
- Effective Content Presentation - The CV is structured in a way that presents information clearly and concisely, allowing for quick assimilation of key points. Each section is well-organized, with bullet points emphasizing critical achievements and responsibilities, facilitating a concise yet comprehensive view of the candidate's experience and skills.
- Clear Career Trajectory - The progression from Enterprise Architect to Senior IT Architect and then to Technology Manager showcases a logical career trajectory, underscoring Rosie's continuous growth in roles that require increasing levels of responsibility and leadership in the IT industry.
- Technical Proficiency and Certification - The inclusion of certifications like TOGAF and CISSP, alongside robust skills in enterprise and solution architecture, highlights the technical depth and industry-specific knowledge Rosie brings to the table, affirming their capability to manage complex IT projects and align them with strategic business goals.
IT Transformation Manager
- Dynamic career progression in financial transformation - Isabella Watson's career trajectory showcases a strong upward movement within the realm of digital finance, marked by her current role as Finance Transformation Manager at Unilever. This progression displays her ability to not only thrive but also lead in a rapidly evolving industry landscape, transitioning from a foundational role as a Finance Analyst at Cadbury, then building her expertise as a Financial Systems Analyst at Nestlé, all contributing to her current high-level leadership position.
- Effective communication of strategic impact and results - Each role summarized in the CV distinctly ties back to concrete achievements and measurable outcomes, such as reductions in operational costs, improvements in process efficiency, and increases in campaign profitability. These clear and quantifiable results reflect her impact within digital finance transformations and highlight her effectiveness at both technical implementation and strategic business improvement.
- Strong integration of advanced technological skills - The CV prominently features Isabella's proficiency in essential industry tools and platforms like SAP Finance and Power BI, showcasing her technical adeptness. Moreover, her commitment to adopting innovative solutions such as AI-driven strategies and process automation underlines her embrace of cutting-edge technology to drive business results, setting her apart as a leader in digital finance.
IT Vendor Manager
- Exceptional Career Growth and Progression - Matilda Hunter's CV illustrates a seamless career advancement from a Sales Executive to Apple Vendor Manager, showcasing strategic promotions that align with her growing expertise in IT solutions and channel partnership management. This trajectory reflects not only her ability to consistently meet and exceed targets but also her readiness to take on more complex responsibilities over time.
- Impressive Adaptability and Cross-Functional Experience - The CV reveals a strong adaptability and competence in different facets of business and technology within diverse geographical locations like Sheffield, Manchester, and London. Matilda has successfully merged strategic partnership management with IT solutions, making her a versatile candidate able to navigate and impact various sectors.
- Quantified Achievements with Business Impact - Beyond showcasing numerical achievements, Matilda's CV effectively translates these figures into meaningful business outcomes. For instance, the implementation of innovative processes led to significant annual savings, while strategic decision-making discussions she facilitated positively impacted organizational goals, underscoring her influence on overarching business success.
Formatting your it manager CV to meet the role expectations
Staring at the blank page for hours on end, you still have no idea how you should start your professional it manager CV. Should you include more colours, two columns, and which sections? What you should remember about your CV format is this - ensure it's minimalistic and doesn't go over the top with fancy fonts and many colours. Instead, focus on writing consistent content that actually answers the job requirements. But, how about the design itself :
- Use the reverse chronological order to showcase your experience, starting with your most recent role;
- Include your contact details (email address, phone number, and location) - and potentially your professional photo - in the header;
- Must-have CV sections include summary or objective, experience, education, and skills: curate the ones that fit your profile;
- Your professional it manager CV should be between one-to-two pages long: select the longer format if you have more experience.
A little bit more about your actual CV design, ensure you're using:
- plenty of serif or sans serif font (e.g. Montserrat, Exo 2, Volkhov) as they are Applicant Tracker System (ATS) compliant. Avoid the likes of Arial and Times New Roman because most candidates' CVs are in this typography.
When submitting your CV, are you still not sure what format it should be? Despite the myth that has been circling around, most modern ATS systems are perfectly capable of reading PDFs. This format is an excellent choice as it keeps all of your information intact.
PRO TIP
Use bold or italics sparingly to draw attention to key points, such as job titles, company names, or significant achievements. Overusing these formatting options can dilute their impact.
The top sections on a it manager CV
- Professional Summary highlights your leadership in IT management.
- Core IT Skills section showcases specific technical abilities.
- Professional Experience reflects a track record of IT projects.
- IT Certifications lists qualifications relevant to management.
- Achievements in IT Management demonstrates your impact.
What recruiters value on your CV:
- Highlight your strategic understanding of IT by detailing experience with digital transformations, infrastructure upgrades, or system integrations, asserting your ability to align IT projects with business goals.
- Emphasise leadership skills by providing examples of teams or projects you have led, including the size of teams and the scope and budget of projects, to showcase your managerial acumen.
- Outline your technical proficiencies in areas such as cybersecurity, network administration or enterprise software, and punctuate with specific certifications or training relevant to an IT Manager role.
- Include metrics to quantify your achievements, such as percentages in reduced downtime, cost savings through IT solutions or improvements in system efficiencies, to demonstrate your impact on operations.
- Articulate your experience with vendor management, contract negotiations and stakeholder engagement, which are pivotal in ensuring that IT strategies are effectively executed and aligned with organisational needs.
Recommended reads:
How to present your contact details and job keywords in your it manager CV header
Located at the top of your it manager CV, the header presents recruiters with your key personal information, headline, and professional photo. When creating your CV header, include your:
- Contact details - avoid listing your work email or telephone number and, also, email addresses that sound unprofessional (e.g. koolKittyCat$3@gmail.com is definitely a big no);
- Headline - it should be relevant, concise, and specific to the role you're applying for, integrating keywords and action verbs;
- Photo - instead of including a photograph from your family reunion, select one that shows you in a more professional light. It's also good to note that in some countries (e.g. the UK and US), it's best to avoid photos on your CV as they may serve as bias.
What do other industry professionals include in their CV header? Make sure to check out the next bit of your guide to see real-life examples:
Examples of good CV headlines for it manager:
- IT Manager | Cloud Solutions Specialist | PMP Certified | 8 Years of Progressive Leadership
- Senior IT Project Manager | Agile & Scrum Expert | ITIL Certified | Over 15 Years' Experience
- IT Operations Manager | Cybersecurity Focus | Lean Six Sigma | 10+ Years in IT Management
- Head of IT | Digital Transformation Leader | PRINCE2 Practitioner | 12 Years' Strategic Oversight
- IT Infrastructure Manager | Data Centre Expert | Cisco CCNP Certified | 7 Years Advancing Tech Environments
- Chief Information Officer | Enterprise Systems Architect | MBA in Technology Management | 20+ Years' Experience
Choosing your opening statement: a it manager CV summary or objective
At the top one third of your CV, you have the chance to make a more personable impression on recruiters by selecting between:
- Summary - or those three to five sentences that you use to show your greatest achievements. Use the CV summary if you happen to have plenty of relevant experience and wish to highlight your greatest successes;
- Objective - provides you with up to five sentences to state your professional aims and mission in the company you're applying for
CV summaries for a it manager job:
- Seasoned IT Manager with 12 years of experience leading cross-functional teams to deliver complex technical solutions in a fast-paced enterprise environment. Expert in cloud computing and cybersecurity with a proven track record of increasing operational efficiency by 30%. Spearheaded a $4M system integration project that transformed business processes.
- Dynamic former Software Engineer with a decade’s experience pivoting to an IT management role. Deeply skilled in agile methodologies and project management, having delivered over 20 successful software releases. Aims to leverage technical acumen and leadership skills to drive IT strategy and infrastructure development.
- Marketing professional transitioning to IT Management with 8 years of strategic campaign experience. Possesses a strong foundation in data analytics and CRM systems, eager to apply a unique perspective on user experience and technology integration to enhance system management and operational workflow efficiency.
- Experienced IT professional with 15 years steering IT departments within financial services. Specializes in regulatory compliance, data protection, and improving system reliability. Successfully managed a team to implement an IT infrastructure overhaul that resulted in a 40% reduction in downtime for critical systems.
- IT enthusiast seeking to embark on a career in IT Management. Brings a fresh perspective fused with a Bachelor’s degree in Information Technology and proficiency in network administration, eager to contribute to project management and strategic planning with innovative solutions that meet business needs.
- Recent graduate with honours in Computer Science, aiming to transition into IT Management. Combines academic knowledge of programming, database management, and systems analysis with a keen interest in aligning technology initiatives with business goals. Eager to develop and lead teams towards technological excellence.
The best formula for your it manager CV experience section
The CV experience section is the space where many candidates go wrong by merely listing their work history and duties. Don't do that. Instead, use the job description to better understand what matters most for the role and integrate these keywords across your CV. Thus, you should focus on:
- showcasing your accomplishments to hint that you're results-oriented;
- highlighting your skill set by integrating job keywords, technologies, and transferrable skills in your experience bullets;
- listing your roles in reverse chronological order, starting with the latest and most senior, to hint at how you have grown your career;
- featuring metrics, in the form of percentage, numbers, etc. to make your success more tangible.
When writing each experience bullet, start with a strong, actionable verb, then follow it up with a skill, accomplishment, or metric. Use these professional examples to perfect your CV experience section:
Best practices for your CV's work experience section
- Oversaw the successful deployment of scalable IT infrastructure, ensuring timely execution and minimal disruption to operations, while meeting all project milestones.
- Managed a skilled IT team across multi-site operations, continually evaluating performance metrics to drive productivity and optimal team efficiency.
- Developed and enforced robust IT policies and procedures to ensure compliance with data protection laws and maintain security of corporate information.
- Collaborated effectively with department heads to identify technology solutions that supported organisational goals and reduced operational costs.
- Procured the latest IT hardware and software, effectively negotiating with vendors to secure cost-effective solutions suitable for business needs.
- Designed, implemented, and maintained the company's disaster recovery and back-up processes, significantly reducing potential data loss and downtime.
- Championed the adoption of cloud technologies, leading to improved flexibility and collaboration across the business.
- Led the digital transformation initiative by integrating cutting-edge digital technologies, streamlining business processes, and enhancing customer experience.
- Monitored and reported on IT budget, ensuring all expenditure delivered value and stayed within the allocated financial resources.
Work Experience
IT Director
Oracle Corporation
02/2019-Ongoing
- Oversaw the migration of on-premises infrastructure to a cloud-based environment, reducing server costs by 40% and improving scalability.
- Directed a team of 15 IT professionals in developing and implementing a comprehensive cybersecurity strategy that decreased incident response time by 65%.
- Collaborated with cross-functional teams to roll out a company-wide ERP system, improving data accuracy and operational efficiency.
- Managed annual IT budget of $2.5 million, ensuring optimal allocation of resources resulting in enhanced system reliability and staff productivity.
Work Experience
Senior IT Manager
Salesforce
06/2016-01/2019
- Spearheaded the development of a custom CRM solution that increased sales productivity by 30%.
- Implemented robust data analytics platforms that enhanced decision-making and led to a 20% growth in customer retention rates.
- Designed and executed a strategic plan for IT department restructuring that increased project delivery efficiency by 25%.
Work Experience
IT Operations Manager
IBM
11/2012-05/2016
- Led a digital transformation project which included the integration of AI and machine learning technologies, boosting market competitiveness.
- Established a new IT service management framework which improved the average resolution time of help desk tickets by 50%.
- Negotiated and secured favorable terms with software vendors, saving the company approximately $300,000 annually.
Work Experience
IT Infrastructure Manager
Hewlett Packard Enterprise
04/2016-12/2018
- Managed the implementation of a secure, enterprise-wide BYOD policy which reduced hardware expenditures by $200,000 per year.
- Coordinated with department heads to tailor IT solutions which led to a 15% increase in workflow efficiency.
- Conducted a thorough IT systems audit that identified critical vulnerabilities and led to a company-wide security enhancement initiative.
Work Experience
IT Project Manager
Cisco Systems
08/2013-03/2016
- Drove the successful upgrade of network infrastructure supporting 500+ users with minimal downtime and 100% project completion within budget.
- Implemented a new disaster recovery plan, reducing potential business interruption risks by 40%.
- Initiated a company-wide training program in IT security best practices, significantly reducing the risk of data breaches.
Work Experience
IT Services Manager
Microsoft Corporation
01/2009-07/2013
- Orchestrated a major software overhaul that replaced legacy systems with modernized alternatives, leading to a 25% increase in operational efficiency.
- Managed a diverse IT team and fostered a culture of continuous improvement that resulted in a 35% increase in team productivity.
- Leveraged data-driven strategies to streamline IT processes, resulting in a 20% reduction in overall technology-related costs.
Work Experience
Technology Manager
Intel Corporation
05/2011-02/2015
- Designed and executed an IT consolidation strategy that reduced data center footprint by 50% while maintaining 99.99% uptime.
- Led the development and rollout of a mobile work platform which improved field employee productivity by 35%.
- Championed the adoption of agile methodologies within the IT department, shortening the average project delivery timeline by 20%.
Work Experience
Chief Information Technology Officer
Adobe Systems Incorporated
10/2009-04/2011
- Managed key IT strategic initiatives, including the launch of a client portal that enhanced customer satisfaction ratings by over 15%.
- Directed the acquisition and deployment of new IT systems that increased data processing capacity by 60%, supporting the company's rapid growth.
- Optimized team performance through a structured skills development program, resulting in improved service delivery and a 30% reduction in critical incidents.
Work Experience
IT Department Head
Dell Technologies
08/2012-03/2016
- Implemented a strategic IT roadmap aligning with business goals, which led to a complete network security overhaul increasing system integrity.
- Revamped the IT support process, thereby enhancing end-user satisfaction rates by deploying a tiered support system and comprehensive training.
- Negotiated enterprise technology contracts resulting in improved terms and a cost reduction of 20% over three years.
Work Experience
Head of IT
Amazon Web Services
03/2015-01/2019
- Introduced robust project management practices that slashed the average project overrun from 15% to 3%, saving $500,000 in potential lost revenue.
- Cultivated vendor relationships that led to the advantageous procurement of cutting-edge software, placing the company at the forefront of technology adoption in its sector.
- Developed a dedicated IT risk management protocol that identified and mitigated potential threats, safeguarding critical digital assets.
What to add in your it manager CV experience section with no professional experience
If you don't have the standard nine-to-five professional experience, yet are still keen on applying for the job, here's what you can do:
- List any internships, part-time roles, volunteer experience, or basically any work you've done that meets the job requirements and is in the same industry;
- Showcase any project you've done in your free time (even if you completed them with family and friends) that will hint at your experience and skill set;
- Replace the standard, CV experience section with a strengths or achievements one. This will help you spotlight your transferrable skills that apply to the role.
Recommended reads:
PRO TIP
Include examples of how you adapted to new tools, environments, or work cultures, showing your flexibility.
Key it manager CV skills: what are hard skills and soft skills
Let's kick off with the basics. You know that you have to include key job requirements or skills across your CV. For starters, take individual skills from the job description and copy-paste them into your CV, when relevant. Doing so, you'll ensure you have the correct skill spelling and also pass the Applicant Tracker System (ATS) assessment. There are two types of skills you'll need to include on your CV:
- Hard skills - technical abilities that are best defined by your certificates, education, and experience. You could also use the dedicated skills section to list between ten and twelve technologies you're apt at using that match the job requirements.
- Soft skills - your personal traits and interpersonal communication skills that are a bit harder to quantify. Use various CV sections, e.g. summary, strengths, experience, to shine a spotlight on your workspace achievements, thanks to using particular soft skills.
Remember that your job-winning CV should balance both your hard and soft skills to prove your technical background, while spotlighting your personality.
Top skills for your it manager CV:
HARD SKILLS
Network Architecture and Security
Project Management
IT Service Management (ITSM)
Data Centre Management
Cloud Computing
Cybersecurity Best Practices
Enterprise Software Deployment
Technical Support and Troubleshooting
Vendor Management
Budgeting and Cost Control
SOFT SKILLS
Leadership
Strategic Planning
Problem-Solving
Time Management
Decision-Making
Communication
Teamwork
Adaptability
Critical Thinking
Conflict Resolution
PRO TIP
If you have received professional endorsements or recommendations for certain skills, especially on platforms like LinkedIn, mention these to add credibility.
Further professional qualifications for your it manager CV: education and certificates
As you're nearing the end of your it manager CV, you may wonder what else will be relevant to the role. Recruiters are keen on understanding your academic background, as it teaches you an array of hard and soft skills. Create a dedicated education section that lists your:
- applicable higher education diplomas or ones that are at a postgraduate level;
- diploma, followed up with your higher education institution and start-graduation dates;
- extracurricular activities and honours, only if you deem that recruiters will find them impressive.
Follow a similar logic when presenting your certificates. Always select ones that will support your niche expertise and hint at what it's like to work with you. Balance both technical certification with soft skills courses to answer job requirements and company values. Wondering what the most sought out certificates are for the industry? Look no further:
PRO TIP
If you have received professional endorsements or recommendations for certain skills, especially on platforms like LinkedIn, mention these to add credibility.
Recommended reads:
Key takeaways
Here are five things you need to remember about writing your it manager CV for success:
- Sort your experience based on the reverse chronological order, starting with your most recent career items, to showcase how you've grown your career;
- Include within your CV header your relevant contact details, a headline that could spotlight your unique value, and a photo - if you're applying for roles outside the UK or US;
- Decide to use the CV summary, if you happen to have more professional experience, and an objective, if you want to showcase your career goals;
- Within the experience section, write your bullets using action verbs, skills, and success, instead of just merely listing your on-the-job responsibilities;
- Prove your technical skills, using your education and certificates, and your soft skills, with your achievements and strengths sections.
