Crafting a CV that accurately reflects your diverse skill set and experience in restaurant management can be daunting. Our guide provides clear instructions and powerful tips to help you highlight your achievements and tailor your CV to stand out in a competitive job market.
Structure, write, and edit your restaurant general manager CV to land the role of your dreams with our exclusive guide on how to:
- Create an attention-grabbing header that integrates keywords and includes all vital information;
- Add strong action verbs and skills in your experience section, and get inspired by real-world professionals;
- List your education and relevant certification to fill in the gaps in your career history;
- Integrate both hard and soft skills all through your CV.
Discover more industry-specific guides to help you apply for any role in the links below:
Resume examples for restaurant general manager
Explore additional restaurant general manager cv samples and guides and see what works for your level of experience or role.
By Experience
Experienced Restaurant General Manager
- Strategic Clarity and Structured Presentation - The CV is well-organized, with clear sections that present information in a logical and concise manner. Each section is tailored to emphasize relevant skills and achievements, ensuring that the content remains focused on the key competencies needed for a Restaurant General Manager.
- Progressive Career Advancement - Louis Wood’s career trajectory showcases significant growth in leadership roles within the food service industry. This progression from Shift Supervisor at Costa Coffee to Restaurant General Manager at Subway UK highlights a determined career path marked by increasing responsibilities and strategic expertise in profitability and management.
- Emphasis on Industry-Specific Achievements - The CV effectively demonstrates industry-specific accomplishments, such as implementing cost-saving initiatives that substantially improved profit margins and innovative team development strategies. These successes underline Wood's ability to adapt industry practices to enhance operational efficacy and business outcomes.
Trainee Restaurant General Manager
- Structured Career Growth - Harry Williams' CV reflects a clear trajectory of career advancement, starting as an Operations Supervisor and moving up to the General Manager position. This progression demonstrates a consistent climb within the food service industry, showcasing his capacity to take on increased responsibilities and leadership roles over time.
- Strong Emphasis on Achievements - The CV effectively quantifies Harry's impact at each role, offering credibility to his contributions. Achieving a 25% increase in customer satisfaction and a 95% employee retention rate illustrates his successful strategic implementations that have resulted in significant business improvements. These figures not only highlight efficiency but also long-term value.
- Highlighting Leadership and Soft Skills - Beyond technical expertise, the CV emphasizes Harry's proficiency in essential soft skills such as leadership, communication, and team training. His ability to motivate staff and manage performance is evident from his achievements in boosting employee satisfaction and productivity, critical competencies for a General Manager role.
Senior Restaurant General Manager
- Clarity and Structure in Presentation - The CV is structured in a highly organized manner, offering a clear presentation starting from personal details and a summary that encapsulates Rosie Gray's skills and experiences. The bullet points under each job position provide concise, measurable accomplishments allowing for quick and efficient reading.
- Strong Career Growth and Leadership - The progression from Restaurant Supervisor to General Manager showcases Rosie's career growth and leadership potential. Each role builds upon the previous, indicating a clear path of upward mobility within prestigious establishments, reflecting her capability to take on increased responsibility and drive success at higher management levels.
- Relevant Achievements with Business Impact - The CV emphasizes achievements that have direct business relevance, such as significant revenue growth strategies and increased customer engagement. This not only provides a sense of what Rosie has accomplished but also underscores her capability to impact the business positively and sustainably.
Junior Restaurant General Manager
- Strategic sales approach and tangible results - Florence Knight’s CV highlights her ability to effectively implement strategic sales plans, evidenced by a 15% improvement in store sales at Tesco and a 20% sales boost in her previous role. This indicates her knack for translating strategic thinking into quantifiable business outcomes, which is critical for a Deputy Retail Manager.
- Dedicated customer service and team leadership - The CV emphasizes Florence’s commitment to enhancing customer satisfaction, achieving a 90% customer satisfaction score at Tesco through team motivation and best practices for customer service. Her ability to train, lead, and inspire her team underscores her leadership qualities and dedication to delivering exceptional customer experiences.
- Strong alignment with retail management needs - With sections covering her education in Business Management, specific retail achievements, and relevant certifications, the CV is structured strategically to align with the responsibilities and demands of a Retail Deputy Manager role. Her diverse experiences from stores like Tesco, Marks & Spencer, and John Lewis provide a comprehensive view of her capabilities in retail operations.
Interim Restaurant General Manager
- Effective Presentation of Achievements - The CV effectively uses bullet points to present achievements in a concise and impactful manner, showcasing specific numerical improvements such as a 20% increase in profits and a 40% reduction in employee turnover, making the candidate's impact clear and measurable.
- Diverse Career Progression - Leo Brown’s career trajectory illustrates significant growth, moving from a Shift Manager at KFC to a General Manager at Nando's. Each role demonstrates increased responsibility and leadership within the restaurant industry, highlighting a clear pattern of professional development and achievement.
- Industry-Specific Skills and Initiatives - Unique elements such as the implementation of a digital ordering system, which increased order efficiency by 35%, showcase Leo’s ability to integrate technology into restaurant operations. This reflects their approach to operational innovation and adaptation to industry trends.
By Role
Assistant Restaurant General Manager
- Strategic Career Growth - Lily Cooper's CV highlights a clear upward trajectory in the hospitality industry, showcasing a series of progressively responsible roles from Assistant Food and Beverage Manager to Assistant Restaurant General Manager. This progression demonstrates her ability to adapt, learn, and take on increased leadership responsibilities, which adds depth and credibility to her professional narrative.
- Integrated Soft and Technical Skills - The CV effectively showcases a combination of soft skills such as conflict resolution and strategic leadership with technical proficiencies in areas like inventory management and Microsoft Office integration. This blend of skills illustrates Lily's comprehensive capability in managing restaurant operations and fostering teamwork while ensuring efficiency and innovation in processes.
- Tangible Impact through Achievements - Lily's CV emphasizes substantial achievements with quantifiable results that directly correlate to improved business outcomes. For example, cost control measures that reduced food waste by 20% and increased profitability by 10% are noted, showing her ability to implement strategies that have a direct positive impact on business performance, making her contributions highly relevant and valuable.
Deputy Restaurant General Manager
- Strategic Financial Management - The CV showcases Isabella Watson's adeptness in financial management, evidenced by her ability to manage a £5M budget, reduce costs by 15%, and foster a 20% revenue increase through market analysis. This demonstrates her strong grasp on utilizing financial tools to optimize business outcomes, critical for a role focused on operations and customer experience.
- Comprehensive Career Growth - Isabella Watson's career trajectory reflects a robust growth pattern within the hospitality industry, moving from Assistant Manager to Deputy General Manager in just over a decade. Her path illustrates a consistent upward mobility, highlighting her capacity to assume greater responsibilities and leadership positions while continually improving operational performance and client satisfaction.
- Innovative Customer Engagement Strategies - A unique element is her development of a customer loyalty program that resulted in a substantial 30% increase in returning clients. Isabella has successfully implemented innovative strategies to engage customers and enhance their experiences, ensuring long-term business growth and solidifying her influence in client relationship management.
Regional Restaurant General Manager
- Clarity and Structure in Content Presentation - The CV is well-organized, presenting information in a logical flow that is easy to digest. Each section is clearly delineated, allowing readers to quickly locate relevant information about Harper Webb's background in restaurant operations and management. Key achievements and roles are concisely described, emphasizing impact and scope of responsibility.
- Rapid Career Advancement and Consistent Industry Focus - Harper Webb's career trajectory demonstrates significant growth within the restaurant industry, moving from a Restaurant Manager to Regional Manager in a relatively short period. This progression highlights not only professional development and skill acquisition but also a strong alignment with restaurant operations and team leadership over time.
- Achievements Demonstrate Business Impact - The CV effectively articulates tangible achievements that underscore Harper's contributions to business objectives. Notably, improvements in guest satisfaction, revenue growth, and cost savings are quantified, providing clear evidence of value added through strategic initiatives and effective leadership. These accomplishments not only reflect personal success but also emphasize a broader positive impact on organizational performance.
Lead Restaurant General Manager
- Clear and Effective Content Presentation - The CV is exceptionally well-structured, allowing readers to easily navigate through the various sections. It prioritizes clarity and conciseness by organizing information under clear headings like "Experience," "Education," and "Achievements." Bulleted lists further enhance readability, providing quick insights into responsibilities and successes.
- Demonstrates Strong Leadership and Interpersonal Skills - Ivy Ward's CV emphasizes her capacity for team leadership and development, evident from mentions of leading a 40-member team and reducing staff turnover by 50%. Her ability to foster employee growth through personalized development plans showcases her commitment to building a positive and collaborative work culture.
- Industries Spanning Fast Food and Hospitality - The CV highlights Ivy Ward's diverse career trajectory across well-known brands in the hospitality sector, such as Burger King, Subway, and KFC. Her upward movement from Shift Leader to General Manager illustrates her adaptability and competence, adapting her management style across different organizational structures.
By Industry
Restaurant General Manager in Fast Food Chain
- Effective Leadership Focus - The CV vividly illustrates the candidate's leadership prowess through various managerial roles. By detailing the development and execution of staff training modules and team-building activities, it highlights Ms. Perry’s ability to inspire her teams, reducing turnover and absenteeism while fostering a thriving work environment.
- Achievements with Business Impact - Ms. Perry's profile is reinforced by impactful achievements such as leading a 15% sales increase and a 20% rise in efficiency, reflecting her capacity to drive financial growth and operational improvement. These accomplishments underscore her strategic mindset and ability to deliver compelling business results.
- Comprehensive Sectional Layout - The CV is meticulously organized into sections such as experience, education, skills, and achievements. Each segment is tailored to underscore relevant expertise, from detailed managerial stints in the restaurant industry to a solid educational grounding in hospitality and business management, enhancing reader comprehension and engagement.
Restaurant General Manager for Fine Dining
- Clear Structure and Simplicity - The CV is well-organized with distinct sections for experience, education, skills, achievements, and languages, ensuring easy navigation. Each segment succinctly presents relevant information, which helps hiring managers quickly understand the candidate's qualifications and career progress.
- Demonstrated Career Progression - The candidate's career trajectory shows consistent advancement in the hospitality industry, from an Assistant Manager to a General Manager at prestigious establishments. This upward movement reflects strong performance and readiness for increasingly responsible leadership roles.
- Leadership and Team Development - Highlighted across various roles is the candidate's skill in building strong teams and improving staff satisfaction. Strategic initiatives like staff recognition programs and comprehensive training highlight a proactive approach in enhancing morale and reducing turnover, crucial qualities for a general manager in a customer-focused industry.
Restaurant General Manager in Hotel Industry
- Organized Content Structure - The CV is clearly structured, with each section well-defined and easy to navigate. This clarity allows the reader to quickly identify key qualifications, experiences, and achievements relevant to the hospitality industry.
- Distinct Progression in Leadership Roles - Thomas Walker's career trajectory reflects significant growth, advancing from a Restaurant Supervisor to a General Manager in prestigious establishments such as The Ritz London and Savoy Grill. This steady advancement denotes proficiency in leadership and industry acumen.
- Emphasis on Impactful Achievements - The CV underscores key accomplishments with specific metrics, such as a 20% increase in customer satisfaction and a 12% boost in sales through an innovative menu strategy. These figures not only demonstrate his capability but also highlight the direct business impact of his initiatives.
Restaurant General Manager in Casual Dining
- Structured and Clear Layout - The CV excels in presenting information with clarity and structure, ensuring that each section is distinct and easy to navigate. This concise format highlights the candidate's accomplishments and skills in a manner that is promptly accessible to potential employers, facilitating quick comprehension of their suitability for a hospitality management role.
- Progressive Career Development - James Lewis's career trajectory is marked by a clear path of growth, showcasing his advancement from a Front of House Supervisor to roles such as Assistant Hospitality Manager and eventually to a Restaurant Manager. This progression indicates a continuous acquisition of skills and a deepening of responsibilities, reflecting a commitment to professional development within the hospitality sector.
- Effective Implementation of Industry-Specific Methodologies - The CV highlights the candidate's adept use of industry-specific tools and methodologies, such as cost-effective inventory management systems and comprehensive staff training programs. These initiatives not only enhance operational efficiency but also contribute to significant business outcomes, such as reducing food waste and increasing customer satisfaction scores, proving valuable in a competitive hospitality environment.
Restaurant General Manager in Pub and Bar
- Structured and Organized Presentation - The CV offers a clear and well-organized layout, making it easy to navigate through various sections. Information is concise and relevant, highlighting key details about Ivy's professional journey and achievements without overwhelming the reader with unnecessary details. This structure allows employers to quickly identify her skills and experiences related to the food and beverage industry.
- Demonstrated Career Growth and Progression - Ivy's career trajectory showcases a consistent upward movement within the hospitality industry, moving from a Food and Beverage Supervisor role to a managerial position at Hilton Hotels. Her promotions reflect her ability to take on increased responsibilities and deliver impactful results, such as revenue growth and staff management improvements, which are essential qualities for a leader in this sector.
- Industry-Specific Expertise - The CV highlights Ivy’s specialized knowledge in food and beverage operations, evidenced by her implementation of new menu offerings, customer service initiatives, and cost-reduction programs. Her ability to increase guest satisfaction and reduce costs demonstrates a deep understanding of the tools and methodologies essential for success in the hospitality industry, making her a valuable asset for potential employers.
Restaurant General Manager in Coffee Shop
- Strong career progression and industry expertise - Grace's career trajectory showcases a logical and impressive growth path within the hospitality industry. Starting as a Store Manager and progressing to a General Manager, each role highlights increasing responsibility and leadership, underscoring her effective management and deepening industry expertise.
- Strategic achievements with industry impact - Grace's achievements are well-articulated, demonstrating significant business impacts such as a 20% revenue increase and reduced operational costs. These accomplishments convey her ability to implement strategic initiatives that lead to substantial company benefits, beyond mere numerical growth.
- Diverse skills and cross-functional experience - The CV highlights a robust set of relevant skills, from team-building and leadership to financial analysis and operational optimisation. Grace's background is enriched by her adaptability in various facets of hospitality management, such as inventory management and community engagement, which are pivotal for a Hospitality Manager role.
Restaurant General Manager in Catering Business
- Structured Presentation and Clarity - The CV is presented with a clear and logical structure, using distinct sections for education, experience, achievements, and skills, which allows for easy navigation. Spaced bullet points provide concise highlights of responsibilities and achievements, ensuring that information is communicated effectively without overwhelming the reader.
- Strategic Career Progression - Samuel Campbell's career trajectory showcases a consistent climb from Head Chef to General Catering Manager, reflecting growth in responsibilities and leadership capabilities. This progression demonstrates a strong commitment to his field and the ability to adapt and excel in increasingly challenging roles within the catering industry.
- Sustainable Practices and Leadership - The CV highlights Campbell's dedication to sustainable practices, such as implementing a shift to sustainable food sourcing and reducing operational waste by 20%. His achievements not only provide environmental benefits but also demonstrate leadership in pathfinding strategic initiatives, emphasizing his commitment to both sustainability and innovation.
Restaurant General Manager in Bistro
- Clear Structure and Conciseness - The CV is methodically organized with distinct sections, making it easy for the reader to follow the candidate's journey. Each section such as experience, education, and skills are clearly delineated, while the use of bullet points ensures that all pertinent information is presented concisely, facilitating quick and efficient digestion of details.
- Career Growth and Leadership - Daisy Shaw’s career trajectory illustrates a clear path of growth within the hospitality industry, moving from an Assistant Manager at Starbucks to a General Manager role, reflecting her ability to take on greater responsibilities and leadership challenges. Throughout her career, she has overseen significant teams, managed strategic projects, and consistently driven performance improvements, underscoring her effective leadership capabilities.
- Achievements and Impact on Business - The effectiveness of Daisy’s strategies is highlighted by notable achievements such as increasing venue operational profits by 30% over two years and launching initiatives that substantially boosted customer loyalty and team efficiency. These accomplishments are not just numbers; they illustrate her tangible impact on business growth and operational success, showcasing her capability to deliver and sustain significant business improvements.
Restaurant General Manager for Food Truck Business
- Logical Content Presentation - The CV is meticulously structured, leading with an impactful summary that effectively outlines the candidate's career highlights. Each section is clearly defined, showcasing Henry White's professional journey and accomplishments in a concise manner. This clarity ensures that the reader can quickly grasp the candidate's qualifications and suitability for the role.
- Consistent Career Growth in the Cinema Industry - Henry White's career trajectory shows a clear progression within the cinema industry, from Operations Supervisor to General Manager. Each role builds on the previous one, demonstrating his upward mobility and increasing responsibilities, reflecting his capability and commitment to his profession.
- Unique Focus on Community Engagement - The CV stands out with its emphasis on community engagement as a key strategy for boosting cinema business. By initiating community partnerships and projects, Henry has not only increased footfall but also fostered stronger ties with local schools and businesses, showing an innovative approach within a traditional industry.
Restaurant General Manager in Gastro Pub
- Structured Career Advancement - Isabelle Reed's CV reflects a well-articulated career progression, showcasing her growth from an Assistant Manager to a General Manager. This trajectory demonstrates her increasing responsibilities and leadership roles within the hospitality industry, highlighting her ability to advance through proven capability and results.
- Significant Operational Impact - The CV emphasizes Isabelle's substantial achievements with measurable results, such as spearheading a £1.2 million renovation project and implementing cost-saving initiatives that reduced expenses by 15%. These accomplishments underscore her capability to not only manage but also significantly enhance operational efficiency and profitability.
- Holistic Industry Expertise - Through diverse roles in reputable companies like Fuller's and JD Wetherspoon, Isabelle has honed a broad spectrum of skills, from P&L management to compliance and event planning. This mix of industry-specific competencies indicates her deep understanding and comprehensive approach to addressing various facets of hospitality management.
Restaurant General Manager in Bakery and Cafe
- Effective Presentation and Structure - This CV excels in its structured layout, offering clarity by sectioning career highlights, education, skills, and other relevant details concisely. Each section is specifically tailored to highlight critical experiences and qualifications, making it easy for prospective employers to locate pivotal information swiftly.
- Demonstrated Career Growth in Hospitality Industry - Theodore's career trajectory shows a clear progression from a Barista Supervisor to a Cafe General Manager, illustrating his ability to ascend through the ranks within the hospitality industry. His experiences demonstrate both vertical growth and increased responsibility, reflective of his leadership potential and competence in managing broader operational tasks.
- Innovation and Business Impact - The CV underscores significant achievements, such as a 25% increase in repeat business and a 10% cost reduction through strategic initiatives. These accomplishments are not mere numbers; they demonstrate Theodore’s capacity to drive innovation and implement effective operational strategies, significantly impacting the businesses he has worked with.
Structuring your restaurant general manager CV layout: four factors to keep in mind
There are plenty of best practices out there for your CV layout and design. At the end of the day, a clear format and concise CV message should be your top priority. Use your CV design to enhance separate sections, bringing them to the forefront of recruiters' attention. At the same time, you can write content that:
- Follows the reverse chronological order in the experience section by first listing your most recent jobs;
- Incorporates your contact information in the header, but do skip out on the CV photo for roles in the UK;
- Is spotlighted in the most important sections of your CV, e.g. the summary or objective, experience, education, etc. to show just how you meet the job requirements;
- Is no longer than two-pages. Often, the one-page format can be optimal for your restaurant general manager CV.
Before submitting your CV, you may wonder whether to export it in Doc or PDF. With the PDF format, your information and layout stay intact. This is quite useful when your CV is assessed by the Applicant Tracker System (or the ATS) . The ATS is a software that scans your profile for all relevant information and can easily understand latest study on the ATS , which looks at your CV columns, design, and so much more.
PRO TIP
Be mindful of white space; too much can make the CV look sparse, too little can make it look cluttered. Strive for a balance that makes the document easy on the eyes.
The top sections on a restaurant general manager CV
- Profile Summary offers a snapshot of leadership abilities.
- Work Experience showcases relevant management expertise.
- Key Achievements highlight successes and milestones.
- Skills Section details relevant managerial competencies.
- Education and Training outline academic and industry-specific knowledge.
What recruiters value on your CV:
- Highlight your leadership and team management skills by emphasizing moments where you successfully led a team to meet ambitious business goals or handled high-pressure service situations.
- Showcase your financial acumen by providing examples of how you efficiently managed budgets, reduced costs, or increased a restaurant's profitability under your direction.
- Detail your experience with inventory management, including your ability to forecast needs, negotiate with suppliers, and ensure stock levels meet the demands of service.
- Emphasise your customer service ethos by sharing stories of how you improved customer satisfaction ratings, resolved complex complaints or implemented initiatives that enhanced the dining experience.
- Include certifications or courses in hospitality, business management, or food safety to illustrate your commitment to professional development and staying current with industry standards.
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Making a good first impression with your restaurant general manager CV header
Your typical CV header consists of Your typical CV header consists of contact details and a headline. Make sure to list your professional phone number, email address, and a link to your professional portfolio (or, alternatively, your LinkedIn profile). When writing your CV headline , ensure it's:
- tailored to the job you're applying for;
- highlights your unique value as a professional;
- concise, yet matches relevant job ad keywords.
You can, for examples, list your current job title or a particular skill as part of your headline. Now, if you decide on including your photo in your CV header, ensure it's a professional one, rather than one from your graduation or night out. You may happen to have plenty more questions on how to make best the use of your CV headline. We'll help you with some real-world examples, below.
Examples of good CV headlines for restaurant general manager:
- Seasoned Restaurant Manager | Hospitality Leadership | Revenue Growth | 10+ Years of Culinary Oversight
- Passionate Foodservice Director | Staff Development | Efficient Operations | Advanced Diploma in Hotel Management
- Dynamic General Manager | Customer Experience Expert | P&L Management | 15-Year Gastronomy Veteran
- Accomplished Restaurateur | Innovative Menu Planning | Certified in Food Hygiene | Multi-Site Coordination
- Proven Hospitality Strategist | Operational Excellence | Staff Mentorship | 12 Years at Forefront of Dining
- Expertise in Fine Dining Management | Guest Relations Aficionado | Hospitality & Business Degree | 8+ Years Leadership
What's the difference between a restaurant general manager CV summary and objective
Why should it matter to you?
- Your restaurant general manager CV summary is a showcasing your career ambitions and your unique value. Use the objective to answer why your potential employers should hire you based on goals and ambitions. The objective is the ideal choice for candidates who happen to have less professional experience, but still meet some of the job requirements.
Before you select which one will be more relevant to your experience, have a look at some industry-leading CV summaries and objectives.
CV summaries for a restaurant general manager job:
- With over 10 years of fine dining management experience, proven track record in staff development and revenue growth, and adept in orchestrating five-star guest experiences, my journey at award-winning venues has sharpened a strategic vision that secures repeat business and exceptional service ratings.
- As an accomplished leader in high-volume chain restaurants for the past 15 years, I have successfully initiated cost-saving protocols, maximised operational efficiency, and led teams of over 100 employees, while consistently achieving top quartile performance in customer satisfaction surveys.
- Transitioning from a 7-year tenure in high-end retail management, I am poised to bring exceptional organisational skills, a relentless drive for excellence, and a proven knack for building and motivating teams to the vibrant gastronomic sector, seeking to infuse my customer-first ethos into every dining encounter.
- Career pivot from hospitality training consultancy to restaurant management, bringing a fresh perspective intertwined with 5 years of cultivating hospitality excellence in others, deep understanding of employee engagement, and a commitment to fostering an environment where culinary creations and service merge seamlessly.
- Keen to leverage my profound passion for the culinary arts and dynamic people skills in an entry-level management role, aspiring to drive operational success, contribute to team harmony and customer satisfaction, and adapt rapidly to the fast-paced restaurant environment while learning from seasoned industry professionals.
- Embarking on a managerial career path in the restaurant industry with a solid foundation in business administration, I am determined to enhance customer experiences, streamline front and back-end operations, and absorb wisdom from the realm of gastronomic leadership to fuel a dedicated pursuit of operational distinction.
How to meet job requirements with your restaurant general manager CV experience
We've now reached the essence of your actual CV - your experience section. This is the space where you can list your career roles and on-the-job successes. Many candidates tend to underestimate just how much time and effort they should put into writing this CV section. Your experience shouldn't be a random list of your responsibilities, but instead:
- Match the job description with your skills, values, and accomplishments;
- Start each bullet with a strong action verb, followed up with one key skill and your outcome of applying this skill;
- Spotlight parts of your career history that are relevant to the job you're applying for.
Before we move on, make sure to check out some professional CV experience sections.
Best practices for your CV's work experience section
- Managed a team of 30+ staff members, ensuring all employees were trained in customer service excellence and adhered to restaurant operational standards.
- Implemented a dynamic scheduling system to manage peak hours effectively, reducing labour costs by 15% while maintaining high service levels.
- Developed and executed strategic marketing campaigns that increased footfall by 25%, by leveraging social media platforms and local food events.
- Overhauled the inventory management process, resulting in a 20% reduction in waste and improved the cost-effectiveness of the food ordering system.
- Negotiated with vendors and suppliers to secure more favourable terms, improving the restaurant's gross margin by 10% within a fiscal year.
- Championed a customer feedback initiative which raised our average online review rating from 3.5 to 4.5 stars, reflecting improved guest satisfaction.
- Implemented a staff training programme focused on upselling techniques, contributing to a 30% increase in average per-table revenue.
- Directed the planning and execution of a kitchen remodel, minimising downtime and relaunching successfully within budget, resulting in a 40% increase in kitchen efficiency.
- Conducted comprehensive business analysis to track performance metrics, enabling data-driven decisions that enhanced overall restaurant profitability by 18%.
Work Experience
Head of Restaurant Operations
Gourmet Dining Group
01/2020-Ongoing
- Oversaw the launch of a new flagship restaurant, leading a team of 50 employees and securing a 30% increase in quarterly revenues compared to the previous location.
- Implemented a comprehensive staff training programme, improving customer service scores by 25% within the first six months.
- Negotiated with vendors to lower supply costs by 15%, allowing the redirection of savings towards marketing initiatives that increased brand visibility.
Work Experience
Senior Restaurant Manager
Urban Eats Hospitality
04/2017-12/2019
- Piloted a technology overhaul incorporating a state-of-the-art POS system that reduced order processing time by 20%.
- Launched an exclusive partnership with a local farm-to-table supplier, enhancing menu quality and attracting a 35% surge in health-conscious customers.
- Championed a sustainability project that cut waste by 40%, aligning with environmental goals and improving community relations.
Work Experience
Restaurant Operations Manager
Bistro Nouveau Ltd
06/2014-03/2017
- Increased annual profits by 18% through strategic menu redesign and effective cost-management practices.
- Initiated a customer loyalty programme that grew repeat customer visits by 50%, enhancing public relations and customer satisfaction.
- Orchestrated a series of pop-up events, broadening brand exposure and generating a 10% increase in off-peak season sales.
Work Experience
Restaurant General Manager
Tapas Central Co.
09/2011-05/2014
- Conceptualised and launched a new tapas-style menu that increased cover turnover by 30%, contributing to a more dynamic dining environment.
- Directed the renovation of the dining area, delivering the project 10% under budget whilst creating a more inviting atmosphere.
- Mentored a team of assistant managers, providing leadership training that produced two subsequent general managers for the restaurant chain.
Work Experience
Multi-Site Restaurant Manager
Fine Feast Holdings
03/2016-02/2020
- Executed a strategic brand partnership with a renowned wine distributor, culminating in a signature line that boosted beverage sales by 20%.
- Implemented a kitchen efficiency programme that decreased food preparation times by 15%, while maintaining high quality standards.
- Steered the restaurant through a critical rebranding phase, retaining a core customer base and attracting new demographics resulting in a 15% overall growth.
Work Experience
Head of Restaurant Division
Epicurean Encounters Ltd
11/2009-08/2013
- Led a cross-functional team to win the 'Best Restaurant Service' award in a city-wide hospitality competition, solidifying the brand's reputation.
- Managed inventory with a novel AI-based supply chain system, reducing food spoilage by 60% and cutting costs.
- Collaborated with renowned chefs to host monthly culinary workshops, resulting in a 25% increase in weekday patronage.
Work Experience
Director of Restaurant Management
World Cuisines Group
02/2015-11/2018
- Facilitated restaurant expansion by adding a new bar area, which diversified the customer experience and increased evening sales by 40%.
- Developed a multicultural event calendar that resonated with the diverse local community and boosted customer engagement.
- Revitalised the restaurant's social media presence, achieving a 300% increase in online engagement and a significant rise in bookings.
Work Experience
Lead Restaurant General Manager
Prime Dine Chain
07/2013-01/2017
- Launched an innovative locally-sourced menu initiative that strengthened ties with regional farmers and attracted media attention, resulting in a 22% increase in weekend footfall.
- Presided over a successful bid to cater major city events, which expanded the restaurant's reach and increased corporate event bookings by 50%.
- Spearheaded a customer service excellence programme that elevated the establishment's ratings in the Michelin Guide.
How to ensure your restaurant general manager CV stands out when you have no experience
This part of our step-by-step guide will help you substitute your experience section by helping you spotlight your skill set. First off, your ability to land your first job will depend on the time you take to assess precisely how you match the job requirements. Whether that's via your relevant education and courses, skill set, or any potential extracurricular activities. Next:
- Systematise your CV so that it spotlights your most relevant experience (whether that's your education or volunteer work) towards the top;
- Focus recruiters' attention to your transferrable skill set and in particular how your personality would be the perfect fit for the role;
- Consider how your current background has helped you build your technological understanding - whether you've created projects in your free time or as part of your uni degree;
- Ensure you've expanded on your teamwork capabilities with any relevant internships, part-time roles, or projects you've participated in the past.
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PRO TIP
Talk about any positive changes you helped bring about in your previous jobs, like improving a process or helping increase efficiency.
Key restaurant general manager CV skills: what are hard skills and soft skills
Let's kick off with the basics. You know that you have to include key job requirements or skills across your CV. For starters, take individual skills from the job description and copy-paste them into your CV, when relevant. Doing so, you'll ensure you have the correct skill spelling and also pass the Applicant Tracker System (ATS) assessment. There are two types of skills you'll need to include on your CV:
- Hard skills - technical abilities that are best defined by your certificates, education, and experience. You could also use the dedicated skills section to list between ten and twelve technologies you're apt at using that match the job requirements.
- Soft skills - your personal traits and interpersonal communication skills that are a bit harder to quantify. Use various CV sections, e.g. summary, strengths, experience, to shine a spotlight on your workspace achievements, thanks to using particular soft skills.
Remember that your job-winning CV should balance both your hard and soft skills to prove your technical background, while spotlighting your personality.
Top skills for your restaurant general manager CV:
HARD SKILLS
Financial Management
Inventory Control
Operational Efficiency
Food and Beverage Knowledge
Health and Safety Regulations
Customer Service Standards
HR and Staff Management
Marketing and Promotion
POS Systems Expertise
Supply Chain Management
SOFT SKILLS
Leadership
Teamwork
Problem-Solving
Communication
Decision-Making
Adaptability
Conflict Resolution
Time Management
Attention to Detail
Stress Management
PRO TIP
If you have received professional endorsements or recommendations for certain skills, especially on platforms like LinkedIn, mention these to add credibility.
Education and more professional qualifications to include in your restaurant general manager CV
If you want to showcase to recruiters that you're further qualified for the role, ensure you've included your relevant university diplomas. Within your education section:
- Describe your degree with your university name(-s) and start-graduation dates;
- List any awards you've received, if you deem they would be impressive or are relevant to the industry;
- Include your projects and publications, if you need to further showcase how you've used your technical know-how;
- Avoid listing your A-level marks, as your potential employers care to learn more about your university background.
Apart from your higher education, ensure that you've curated your relevant certificates or courses by listing the:
- name of the certificate or course;
- name of the institution within which you received your training;
- the date(-s) when you obtained your accreditation.
In the next section, discover some of the most relevant certificates for your restaurant general manager CV:
PRO TIP
Use mini case studies or success stories in your CV to demonstrate how your skills have positively impacted previous roles or projects.
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Key takeaways
Here are five things you need to remember about writing your restaurant general manager CV for success:
- Sort your experience based on the reverse chronological order, starting with your most recent career items, to showcase how you've grown your career;
- Include within your CV header your relevant contact details, a headline that could spotlight your unique value, and a photo - if you're applying for roles outside the UK or US;
- Decide to use the CV summary, if you happen to have more professional experience, and an objective, if you want to showcase your career goals;
- Within the experience section, write your bullets using action verbs, skills, and success, instead of just merely listing your on-the-job responsibilities;
- Prove your technical skills, using your education and certificates, and your soft skills, with your achievements and strengths sections.
