Navigating the complexities of supply chain management is a significant CV challenge for operations managers. Our guide offers strategic insights and practical tools to enhance your efficiency and resilience in managing these intricate systems.
Structure, write, and edit your operations manager CV to land the role of your dreams with our exclusive guide on how to:
- Create an attention-grabbing header that integrates keywords and includes all vital information;
- Add strong action verbs and skills in your experience section, and get inspired by real-world professionals;
- List your education and relevant certification to fill in the gaps in your career history;
- Integrate both hard and soft skills all through your CV.
Discover more industry-specific guides to help you apply for any role in the links below:
Resume examples for operations manager
Explore additional operations manager cv samples and guides and see what works for your level of experience or role.
By Experience
Senior Operations Manager in Manufacturing
- Structured and Comprehensive Layout - Noah Jones's CV is logically organized, ensuring easy navigation through clearly defined sections. The use of bullet points in the experience section offers concise yet comprehensive insights into his responsibilities and successes, which enhances readability and allows hiring managers to quickly grasp key information.
- Focused Career Advancement and Industry Specialization - The CV reflects a well-planned career trajectory, demonstrating consistent growth from a Production Supervisor to an Operations Manager. Noah’s transitions between reputable companies in the supply chain and manufacturing industries underscore his commitment to specializing in operations and process improvement, providing a coherent narrative of professional development.
- Incorporation of Industry-specific Expertise - The CV highlights Noah’s proficiency with Lean methodologies, Six Sigma, and ERP systems—essential tools for efficiency in manufacturing operations. These technical skills are backed by certifications and successful projects, reinforcing his capability to deliver improvements and innovate within the industry’s specific demands.
Assistant Operations Manager in Retail
- Strategic Leadership in Retail Operations - Isla King's CV illustrates her ability to lead and effect positive change, especially through her strategic approach to training and compliance. Her leadership in revamping inventory systems and developing employee training programs, for instance, highlights her focus on improving operational efficiency and team performance.
- Progressive Career Development - The CV presents a clear career progression from roles in store management to managerial positions in operations support and compliance. This shows her ability to grow and adapt within the retail sector while evolving her skill set to focus on risk management and compliance, two critical areas in retail.
- Methodical Use of Audit and Risk Management - The document showcases Isla's expertise in implementing audit procedures and risk management strategies, significantly impacting the companies she worked for. With achievements like reducing operational costs by £30,000 annually and achieving a 95% audit success rate, her technical prowess in these areas is evident.
Vice President of Operations Management
- Clear and Structured Presentation - The CV stands out due to its clear structure and concise presentation. Each section is well-organized, allowing readers to easily navigate through the candidate’s career highlights, achievements, and educational background. Bullet points under each job position clearly convey key responsibilities and achievements, enhancing readability and clarity.
- Progressive Career Growth - George Johnson’s career trajectory showcases impressive growth from a Senior Operations Manager to a Vice President, demonstrating significant industry experience and expertise. His promotions across major companies like Expedia Group, TripAdvisor, and Booking Holdings highlight his ability to excel in increasingly complex roles within the travel industry, underpinning his leadership skills.
- Achievement-Driven Results with Business Impact - The CV effectively highlights significant achievements with real business impact, such as improving efficiency by 20% and reducing operational costs by 15%. These concrete results underscore his capability to drive strategic projects and implement solutions that tangibly benefit the organization, emphasizing his value to potential employers.
Regional Operations Manager
- Structured and Comprehensive Presentation - The CV is presented in a structured and concise manner, with clearly defined sections such as experience, education, skills, and achievements. Each section is organized to provide clarity and allows for easy navigation through the candidate's qualifications and career history.
- Progressive Career Development - This CV showcases a clear progression in Lily Cooper's career, moving from an Assistant Operations Manager to a Regional Operations Manager role within the railway sector. This trajectory signifies consistent growth and a strong ability to take on increased responsibility in leadership positions.
- Emphasis on Operational Improvement Achievements - The candidate highlights significant achievements that reflect a direct positive impact on business operations. Examples include a 15% increase in operational efficiency and a 25% reduction in travel delays, demonstrating a strong business relevance beyond mere numbers.
By Role
Operations Manager in Logistics
- Clear and Structured Presentation - The CV is presented in a clear and structured format, ensuring that the reader understands Elsie Murray's qualifications and experiences without any ambiguity. The use of sections like experience, education, skills, and achievements allows for quick navigation and comprehension, highlighting key areas relevant to her expertise in logistics and healthcare management.
- Continuous Career Growth and Industry Focus - Elsie's career trajectory shows a clear pattern of growth and focus within the logistics and facilities management sector, especially in healthcare. Starting as a Logistics Coordinator and advancing to a Logistics Operations Manager role, she demonstrates not only career progression but also an increasing level of responsibility and impact within the industry.
- Substantial Achievements with Business Impact - The CV lists numerous achievements with quantitative measures, underscoring Elsie's capacity to drive significant business results. Her efforts in reducing operational costs by £150k, improving service delivery standards by 20%, and enhancing patient satisfaction scores are not just numbers but also highlight her strategic impact and value addition to the organizations she has worked for.
Operations Manager in Information Technology
- Clear Structure and Conciseness - The CV is well-structured, with clearly delineated sections such as experience, education, skills, and achievements. This organization allows easy navigation and quick identification of key information, ensuring the reader can efficiently assess the candidate’s qualifications without extraneous details.
- Strong Career Trajectory - Noah's career exhibits a strong upward trajectory, starting as an IT Support Team Lead and advancing to IT Operations Manager within prominent companies. This progression highlights his capability to take on increased responsibilities and adapt to more complex roles over time, reinforcing his expertise and leadership in IT operations.
- Industry-Specific Methodologies - The CV prominently showcases the use of ITIL frameworks and methodologies, which are essential in IT service management roles. This not only demonstrates his technical depth and understanding of industry best practices but also his commitment to applying these methodologies effectively to enhance service delivery and operational efficiency.
Operations Manager in Hospitality
- Clear and Structured Presentation - This CV is well-organized and concise, making it easy to navigate through the candidate's professional history. The use of bullet points under each role ensures clarity, allowing quick understanding of key responsibilities and achievements.
- Strategic Career Progression - Lily Cooper's career trajectory showcases a clear progression from operational roles in hospitality to high-level consulting positions. This advancement reflects not only growth but also an ability to increasingly handle complex, strategic challenges within the industry.
- Impactful Achievements with Business Relevance - Each role highlights substantial contributions, such as achieving a 30% improvement in operational efficiency and securing over £1 million in client contracts. These achievements underscore a consistent ability to drive significant business outcomes, validating her expertise in strategic transformation and operational design.
Operations Manager in Healthcare
- Comprehensive Career Progression - The CV highlights a clear career trajectory that showcases Isabelle Reed’s steady upward movement within the leisure and hospitality industry. Starting from a Duty Manager position and advancing to an Operations Manager role demonstrates significant growth and increasing levels of responsibility. The progression reflects her ability to leverage her skills and experience to take on more complex and impactful roles.
- Focus on Operational Efficiency and Cost Reduction - Reed's achievements in her positions emphasize her ability to significantly improve operational efficiencies and reduce costs, as seen with the 15% cost reduction and 20% enhancement in operational efficiency. These accomplishments not only showcase her strategic management capabilities but also underline her contribution to the financial health of the organizations she has worked for.
- Commitment to Health and Safety - Notably, the CV mentions specific industry-recognized courses and certifications such as the National Pool Lifeguard Qualification Assessor and IOSH Managing Safely. These credentials, paired with Isabelle's track record of reducing incident reports by 40%, highlight her commitment to maintaining high standards in health and safety—a critical element in the leisure and hospitality sector.
Operations Manager in Construction
- Career Growth with Consistent Industry Focus - Florence Knight’s professional journey showcases a clear progression, steadily advancing from an Operations Supervisor to an Operations Manager within the utilities sector. Her extensive experience in reputable companies such as Severn Trent, Thames Water, and Anglian Water demonstrates a focused career path in utilities management with increased responsibilities over time.
- Emphasis on Stakeholder Engagement and Compliance - The CV highlights Florence’s efforts in maintaining compliance and fostering stakeholder relationships as a central part of her role. Her ability to strategically allocate resources to enhance compliance and reduce incidents is matched by her skill in building client satisfaction and maintaining service continuity, underscoring the importance of these elements to her operational success.
- Robust Achievements with Significant Business Impact - Florence’s accomplishments are numerically impressive and narratively significant, emphasizing both cost efficiency and risk management. Notably, her successful management of a £1.2 million budget with a 15% cost saving, and her reduction of compliance incidents by 25% through safety initiatives, provide clear evidence of her ability to deliver meaningful business results through strategic operations.
Operations Manager in Financial Services
- Structured Presentation - The CV stands out due to its clear, organized layout. Each section is concisely written, ensuring that details such as responsibilities and achievements are quickly accessible, which helps hiring managers focus on the key information without getting overwhelmed.
- Demonstrated Career Growth - This CV effectively showcases a steady career progression from Site Manager to Operations Manager. The trajectory reflects increasing responsibility and recognition within the industry, with a consistent improvement in operational and financial outcomes at each role.
- Emphasis on Operational Achievements - Throughout the document, specific achievements are highlighted, such as a 95% customer satisfaction rate and a 30% increase in operational efficiency. These are not just numbers but illustrate a clear impact on the organizations served, thereby showing value relevant to future roles.
Operations Manager in Human Resources
- Well-Structured and Clear Content Presentation - Freya's CV is neatly organized into distinct sections, allowing easy navigation and a quick grasp of her qualifications. Each section uses bullet points for concise presentation, ensuring clarity and emphasizing key points like achievements and skills. This structure helps potential employers quickly evaluate her fit for the role.
- Dynamic Career Progression Across Reputable Firms - Freya's career trajectory illustrates a clear path of progression, moving from HR Manager to HR Operations and Compliance Manager in notable organizations like Deloitte, Accenture, and PwC. Her promotions showcase her ability to excel in increasingly demanding roles and adapt to various corporate cultures, reflecting stability and growth in the HR industry.
- Emphasis on Impactful Achievements and Business Outcomes - The CV highlights not just Freya's responsibilities but also her significant accomplishments, such as leading a transformation project at PwC that increased efficiency by 20%. These achievements reflect her capability to enhance business operations and align HR functions with broader organizational goals, demonstrating her direct impact on business success.
Operations Manager in Supply Chain
- Emphasizes circular economy advocacy - The CV strongly highlights Sienna's passion for sustainable business practices and the circular economy. Her roles consistently reflect a commitment to integrating these practices in operations, which is crucial for any firm aiming for sustainability and eco-responsibility.
- Showcases leadership and team development - Sienna's leadership abilities are evident through her achievements in increasing team productivity by 30% through targeted training initiatives. This not only underscores her capability to lead but also her commitment to employee development and success.
- Demonstrates adaptability across different roles - Transitioning from Supply Chain Manager to Remanufacturing Operations Manager, Sienna exhibits a diverse skill set suitable for various operational facets. Her progression highlights adaptability and a keen understanding of related industry areas, enhancing her prowess in operations management.
Operations Manager in Education
- Structured Career Advancement - Ella Bennett's career trajectory demonstrates significant growth from a Senior Coordinator to an Operations Manager. Each role evidences a progressive development of responsibilities and leadership in the social care research realm, indicating her ability to adapt and excel within her industry.
- Emphasis on Strategic Achievements - The CV prominently features achievements with clear business impacts, such as boosting research efficiency by 30% and reducing overhead costs by 15%. These highlights not only quantify Ella's effectiveness but also showcase her strategic foresight and operational acumen.
- Integration of Diverse Skills and Passions - Ella’s CV effectively merges her technical skills in operational strategy and budget management with soft skills like communication and stakeholder management. Furthermore, her passions in social care advocacy and sustainable living reflect a holistic approach to her professional and personal endeavors, underscoring a commendably rounded candidate for the role.
Operations Manager in E-commerce
- Structured career development - Sophia Foster’s CV demonstrates a well-defined career trajectory, advancing from a Logistics Supervisor at ASOS to a Senior Operations Manager at Ocado Group. This progression reflects her consistent growth within the warehousing and logistics industry and confirms her capability to take on increasing responsibilities over time.
- Achievement-driven narrative - The CV emphasizes not only numbers but the business relevance of her achievements. For instance, she spearheaded initiatives that led to a 30% increase in throughput and a £150,000 annual reduction in costs. These achievements clearly illustrate her ability to drive strategic changes and contribute to operational success.
- Adaptable and cross-functional expertise - Sophia’s experience in managing collaborations with customer service and logistics teams, as well as her involvement in strategic planning across different operations, highlights her adaptability and ability to work across functions. Her work with teams across different locations also reinforces her proficiency in managing diverse sets of operational challenges.
Operations Manager in Energy
- Dynamic Career Growth - Samuel Campbell's CV showcases a remarkable career trajectory, highlighting clear progressions in roles from Facilities Coordinator to Operations Manager. This growth is indicative of his ability to adapt and thrive in increasingly complex management environments, demonstrating his advancement in operational leadership and expertise over a decade.
- Impactful Leadership and Team Development - The CV underscores Samuel's strong leadership skills by detailing his success in reducing staff turnover by 50% and improving team performance. His focus on nurturing professional growth within his team conveys a commitment to building cohesive, high-performing teams while enhancing workplace morale and efficiency.
- Focus on Sustainability and Innovation - Samuel's commitment to sustainability is evident through his achievements, such as leading a project that reduced energy usage by 20%. His passion for integrating sustainable practices into operations and staying abreast of technological innovations positions him as a forward-thinking leader, ready to address modern business challenges.
Operations Manager in Agriculture
- Clear and Structured Presentation - The CV is well-organized with clearly defined sections such as experience, education, skills, and achievements, making it easy for potential employers to quickly locate relevant information. The content is presented concisely, focusing on key responsibilities and accomplishments that align with the stated expertise fields.
- Progressive Career Trajectory - Grace Bailey's career shows significant growth from a Process Engineer to an Operations Manager, highlighting promotions and increased responsibilities within the petrochemical industry. This upward trajectory reflects her dedication and expanding skill set, particularly in operations and quality control, correlating with her educational background in chemical engineering.
- Industry-Specific Expertise - The CV underscores proficiency in specialized methodologies such as Six Sigma and Lean Manufacturing, essential for efficiency in the petrochemical industry. Additionally, her involvement in EHS compliance and energy efficiency initiatives showcases a deep technical understanding and commitment to operational excellence and sustainability.
Operations Manager in Transportation
- Content Presentation with Precision - The CV's structure is clear and concise, breaking down each section into easily digestible parts. The use of bullet points in the experience section highlights key achievements, allowing hiring managers to quickly grasp Amelia Murphy's professional impact and growth trajectory. The consistent format across all roles effectively presents her progression and expertise.
- Impressive Career Trajectory and Growth - Amelia's career path illustrates a clear growth trajectory within the marketing field, marked by increasingly responsible roles. Starting as a Marketing Coordinator at Tesco and advancing to a Marketing Technology Manager at DHL Supply Chain shows her capacity for development and her ability to adapt to different industry challenges, underscoring a successful career evolution.
- Distinctive Use of Industry-Specific Tools and Techniques - The CV emphasizes Amelia’s proficiency with advanced tools such as Marketo, Salesforce, and Tableau, alongside methodologies like A/B testing and marketing attribution optimization. These elements demonstrate not only her technical skills but also her ability to apply industry-specific techniques to enhance marketing operations and drive significant business results.
Operations Manager in Food Service
- Clear and Impactful Content Presentation - The CV is structured for maximum clarity and conciseness, presenting all key information in an organized manner. Each section, from experience to education, is clearly delineated, ensuring the reader can easily navigate through Edward Mitchell’s qualifications and career achievements.
- Strong Career Trajectory and Growth - Edward Mitchell’s career path shows a clear progression within the hospitality industry, evidenced by his advancements from Food and Beverage Supervisor to a managerial role at prestigious establishments. This upward trajectory reflects his ability to take on increased responsibilities and drive business results in complex environments.
- Industry-Specific Tools and Methodologies - The CV highlights Edward’s utilization of industry tools like inventory systems and point-of-sale integrations. Such technical depth emphasizes his proactive approach to problem-solving and his commitment to delivering cost-efficient and high-quality service within the food and beverage sector.
Operations Manager in Non-profit
- Effective Content Presentation with Structured Clarity - The CV is well-organized, presenting information in a structured and concise manner. Each section offers clarity, showcasing a streamlined career path with distinct roles and detailed achievements. Bullet points help highlight key responsibilities and accomplishments, making it easier for readers to discern relevant information at a glance.
- Progressive Career Trajectory across Relevant Industries - Charlotte Powell's career path demonstrates a clear progression in responsibilities and roles, highlighting her steady rise from an HR and Finance Coordinator to an Operations Manager. This journey illustrates not only her dedication to the field but also her ability to adapt and grow within different organizational settings, such as the University of Sussex and Brighton and Hove City Council.
- Strategic Leadership and Advocacy for Equity & Inclusion - The CV emphasizes Powell’s strong focus on strategic leadership and advocacy for equity and inclusion. Her involvement in developing initiatives that foster an inclusive environment and improve staff satisfaction demonstrates an adeptness at leading diverse teams and promoting workplace harmony. This focus aligns well with her advocacy for equity and inclusion, presenting her as a strategic leader equipped to handle modern workplace challenges.
Operations Manager in Real Estate
- Career Advancement and Industry Expertise - Chloe Bell's CV outlines a clear trajectory of career growth, showcasing her rise from a Property Analyst at CBRE to a Lease Compliance and Operations Manager at Cushman & Wakefield. Her progressive roles reflect a deepening expertise in real estate compliance and operations, demonstrating a strong command of the industry and a commitment to advancing her professional scope.
- Strategic Achievements with Quantifiable Impact - The CV effectively highlights achievements with a direct business impact, such as reducing lease-related liabilities by 30% and contributing to a £100 million portfolio value enhancement. These accomplishments are not just impressive numbers; they underscore her strategic acumen in driving cost efficiencies and portfolio growth, aligning her goals with business success.
- Comprehensive Skills and Leadership Abilities - Beyond her technical proficiency in lease management and real estate compliance, Chloe's CV emphasizes her leadership skills, demonstrated through her role in leading a team and formulating strategic policies. Her ability to enhance team performance and drive process improvements aligns with leadership qualities essential for a managerial role in the real estate industry.
Formatting your operations manager CV to meet the role expectations
Staring at the blank page for hours on end, you still have no idea how you should start your professional operations manager CV. Should you include more colours, two columns, and which sections? What you should remember about your CV format is this - ensure it's minimalistic and doesn't go over the top with fancy fonts and many colours. Instead, focus on writing consistent content that actually answers the job requirements. But, how about the design itself :
- Use the reverse chronological order to showcase your experience, starting with your most recent role;
- Include your contact details (email address, phone number, and location) - and potentially your professional photo - in the header;
- Must-have CV sections include summary or objective, experience, education, and skills: curate the ones that fit your profile;
- Your professional operations manager CV should be between one-to-two pages long: select the longer format if you have more experience.
A little bit more about your actual CV design, ensure you're using:
- plenty of serif or sans serif font (e.g. Montserrat, Exo 2, Volkhov) as they are Applicant Tracker System (ATS) compliant. Avoid the likes of Arial and Times New Roman because most candidates' CVs are in this typography.
When submitting your CV, are you still not sure what format it should be? Despite the myth that has been circling around, most modern ATS systems are perfectly capable of reading PDFs. This format is an excellent choice as it keeps all of your information intact.
PRO TIP
Incorporate a touch of colour in headers or section breaks, but keep it professional and ensure it doesn’t detract from readability, especially in more conservative industries.
The top sections on a operations manager CV
- Professional Summary to highlight leadership skills.
- Core Competencies for showcasing operations expertise.
- Professional Experience to detail management history.
- Key Achievements to illustrate operational successes.
- Education & Certifications for relevant qualifications.
What recruiters value on your CV:
- Highlight your expertise in process improvements and operational efficiency, showcasing specific projects where you've successfully optimised workflows or reduced costs.
- Emphasise your leadership and team management skills, detailing instances where you've led cross-functional teams and fostered a collaborative work environment.
- Include metrics to quantify your achievements, such as percentage increases in productivity, cost reductions achieved, or improvements in customer satisfaction scores.
- Demonstrate your familiarity with operations management tools and software, mentioning any specific platforms you're proficient in and how you've leveraged them to enhance operations.
- Detail your experience in supply chain management, inventory control, or procurement, if applicable, to show your comprehensive understanding of the operations ecosystem.
Recommended reads:
Our checklist for the must-have information in your operations manager CV header
Right at the very top of your operations manager CV is where you'd find the header section or the space for your contact details, headline, and professional photo. Wondering how to present your the name of the city you live in and the country abbreviation as your address;
- are tailored to the role you're applying for by integrating key job skills and requirements;
- showcase what your unique value is, most often in the form of your most noteworthy accomplishment;
- select your relevant qualifications, skills, or current role to pass the Applicant Tracker System (ATS) assessment. Still not sure how to write your CV headline? Our examples below showcase best practices on creating effective headlines:
Examples of good CV headlines for operations manager:
- Operations Manager | Lean Six Sigma Green Belt | Supply Chain Optimisation | 10+ Years' Experience
- Senior Operations Leader | Manufacturing Excellence | Cost Reduction Specialist | MBA | 15 Years' Expertise
- Junior Operations Manager | E-commerce Fulfilment | Process Improvement | Prince2 Certified | 3 Years in Role
- Operations Director | Strategic Planning | P&L Management | 20+ Years of Leadership | CEng Qualified
- Head of Operations | Quality Assurance Champion | ISO Standards Expert | MSc in Management | 12 Years’ Tenure
- Operations Management Professional | Continuous Improvement Driven | Project Delivery | 8 Years' Progressive Experience | APICS-CPIM
Opting between a operations manager CV summary or objective
Within the top one third of your operations manager CV, you have the opportunity to briefly summarise your best achievements or present your professional goals and dreams. Those two functions are met by either the CV summary or the objective.
- The summary is three-to-five sentences long and should narrate your best successes, while answering key requirements for the role. Select up to three skills which you can feature in your summary. Always aim to present what the actual outcomes were of using your particular skill set. The summary is an excellent choice for more experienced professionals.
- The objective is more focused on showcasing your unique value as a candidate and defining your dreams and ambitions. Think about highlighting how this current opportunity would answer your career vision. Also, about how you could help your potential employers grow. The objective matches the needs of less experienced candidates, who need to prove their skill set and, in particular, their soft skills.
Still not sure about how to write your CV opening statement? Use some best industry examples as inspiration:
CV summaries for a operations manager job:
- Seasoned Operations Manager with over a decade of experience in streamlining production processes, overseeing an efficient workforce of 250, and reducing operational costs by 30%. Known for implementing cutting-edge workflow automation solutions in a leading automotive company to enhance output quality and consistency.
- Dynamic Operations Manager with 15 years at the forefront of the fast-paced telecom industry, specialising in managing cross-functional teams of 150+ members and delivering complex projects under tight deadlines. Successfully expanded the network infrastructure across 200 new locations, contributing to significant market share growth.
- Financial analyst with 5 years of experience in high-pressure investment firms, transitioning into operations management. Brings a strong analytical mindset, adept in data-driven decision-making and budget optimisation, aiming to leverage financial expertise to improve operational efficiencies in a manufacturing environment.
- Marketing executive transitioning into operations management after sharpening strategic planning skills over 7 years in a competitive agency setting. With robust project management abilities and proficiency in CRM systems, eager to drive operational excellence and support organisational growth in a logistics-focused enterprise.
- As a recent MBA graduate with a specialisation in Operations Management, keen to apply theoretical knowledge and fresh, forward-thinking approaches to optimise business processes and foster team collaboration. Objective: to embark on a challenging journey in operations management with a focus on deploying innovative strategies for sustainable improvement.
- Enthusiastic and driven individual with a recent degree in Business Administration, aiming to leverage academic insights and volunteer leadership experience to develop as an Operations Manager. Objective: to nurture a career by contributing to an organisation's operational success through meticulous planning and coordination.
Narrating the details of your operations manager CV experience section
Perhaps you've heard it time and time again, but, how you present your experience is what matters the most. Your CV experience section - that details your work history alongside your accomplishments - is the space to spotlight your unqiue expertise and talents. So, avoid solely listing your responsibilities, but instead:
- adverts' keywords and integrate those in your experience section;
- Use your CV to detail how you've been promoted in the past by including experience in the reverse chronological order.
Before you start writing your operations manager CV experience section, dive into some industry-leading examples on how to structure your bullets.
Best practices for your CV's work experience section
- Managed a team of 50+ employees, implementing strict performance metrics that increased overall productivity by 15% within the first year.
- Implemented a new inventory management system, reducing waste by 20% and saving the company £30,000 annually in operational costs.
- Developed and enforced robust health and safety protocols, decreasing workplace accidents by 40% and fostering a culture of safety awareness.
- Coordinated with multiple departments to streamline processes, leading to a 25% improvement in cross-departmental project completion time.
- Analysed operational workflows and introduced automation where possible, resulting in a 35% reduction in manual processing errors.
- Liaised with suppliers to negotiate better terms and pricing, saving the firm £50,000 yearly and enhancing supplier relationships.
- Championed a sustainability initiative that cut energy consumption by 10%, demonstrating the company's commitment to environmental responsibility.
- Regularly assessed team skills and conducted targeted training programs, raising efficiency and enabling internal promotions for 20% of the department staff.
- Delivered comprehensive monthly reports to senior management, highlighting operational achievements and areas for improvement with actionable plans.
Work Experience
Senior Operations Manager
British Petroleum
04/2018-Ongoing
- Spearheaded a strategic initiative to streamline supply chain processes, achieving a 15% reduction in vendor lead times and a 10% cost saving on logistics.
- Orchestrated the automation of inventory management using ERP software, enhancing stock accuracy by 25% and substantially reducing order fulfilment errors.
- Championed staff development programmes which improved team productivity by 22% and reduced turnover by 18%, fostering a more skilled and stable workforce.
Work Experience
Operations Management Executive
Tesco PLC
06/2016-12/2020
- Implemented a customer relationship management system that boosted customer retention rates by 35% through improved service delivery and proactive communication.
- Directed a cross-functional project team that successfully launched a new product line, resulting in a 20% increase in market share within the first year.
- Conducted thorough risk assessments for operational procedures, diminishing the incident rate by 40% through introducing robust health and safety protocols.
Work Experience
Operations Manager
GlaxoSmithKline
01/2013-05/2017
- Oversee daily production output of 100+ team members, increasing productivity by 30% whilst maintaining compliance with stringent quality standards.
- Renegotiated supplier contracts to secure more favourable terms, which reduced materials costs by £500,000 annually.
- Launched a sustainability programme which cut carbon emissions by 12%, supporting the company's commitment to environmental responsibility.
Work Experience
Head of Operations
Unilever
09/2014-11/2019
- Introduced data-driven decision-making processes that improved operational efficiency by 17% through the use of advanced analytics tools.
- Collaborated with international partners to expand market reach, augmenting global distribution channels and increasing international sales by 45%.
- Developed a talent acquisition strategy that attracted high-calibre candidates, reducing staffing gaps by 95% and fortifying the leadership pipeline.
Work Experience
Lead Operations Manager
Rolls-Royce Holdings
03/2012-10/2015
- Coordinated the relocation of a major production facility without interrupting operational output, ensuring seamless transition and zero downtime.
- Masterminded the reduction of waste by implementing lean manufacturing techniques, slashing waste output by 23%.
- Optimized transportation logistics to ensure on-time delivery of products, achieving a consistent 98% customer satisfaction rate.
Work Experience
Operations Directorate Manager
AstraZeneca
07/2009-02/2014
- Transformed organizational structure by introducing agile methodologies, enhancing communication and increasing speed-to-market by 20%.
- Managed a budget of over £2 million, delivering projects up to 10% under budget due to vigilant cost control practices.
- Pioneered a continuous improvement culture that encouraged employee innovation, leading to the patent of two new production processes.
Work Experience
Director of Operations
Diageo
11/2015-08/2021
- Executed a comprehensive digital transformation in back-office operations, integrating AI and machine learning to boost process efficiency by 40%.
- Led the development of a vendor management system that improved partner performance tracking, enhancing vendor reliability by 25%.
- Managed crisis response during supply chain disruptions, adapting strategies that minimised customer impact and maintained 90% of projected revenue.
Work Experience
Chief of Operations
BAE Systems
05/2011-03/2016
- Developed an operational excellence program which increased overall productivity by 35% through process optimisation and workforce engagement.
- Initiated a quality control overhaul that reduced product defects by 50% within six months, significantly boosting customer satisfaction.
- Directed the upgrade of the IT infrastructure to support scalable operations, leading to a 30% reduction in system downtime and enhanced data security.
What to add in your operations manager CV experience section with no professional experience
If you don't have the standard nine-to-five professional experience, yet are still keen on applying for the job, here's what you can do:
- List any internships, part-time roles, volunteer experience, or basically any work you've done that meets the job requirements and is in the same industry;
- Showcase any project you've done in your free time (even if you completed them with family and friends) that will hint at your experience and skill set;
- Replace the standard, CV experience section with a strengths or achievements one. This will help you spotlight your transferrable skills that apply to the role.
Recommended reads:
PRO TIP
Include examples of how you adapted to new tools, environments, or work cultures, showing your flexibility.
The CV skills' divide: between hard and soft skills
Of course, you may have read the job requirements plenty of times now, but it's key to note that there is a difference between technical and personal skills. Both are equally relevant to your job application. When writing about your skill set, ensure you've copy-pasted the precise skill from the job requirement. This would not only help you ensure you have the correct spelling, but also pass any Applicant Tracker System (ATS) assessments.
- Hard skills show your technological capabilities. Or whether you'll be a good technical fit to the organisation. Ensure you've spotlighted your hard skills in various sections of your CV (e.g. skills section, projects, experience) by including the technology and what you've attained;
- Soft skills pinpoint your personality and people or communication skills, hinting at if you'll easily accomodate into the team or organisation. Quantify your soft skills in your CV achievements, strengths, summary/objective, and experience sections. Always support your soft skills with how they've helped you grow as a professional.
Top skills for your operations manager CV:
HARD SKILLS
Supply Chain Management
Operations Strategy
Project Management
Budgeting and Finance
Business Process Improvement
Data Analysis
Risk Management
Logistics Management
ERP Systems
Inventory Management
SOFT SKILLS
Leadership
Communication
Problem-Solving
Strategic Thinking
Decision-Making
Change Management
Team Building
Negotiation
Adaptability
Time Management
PRO TIP
Order your skills based on the relevance to the role you're applying for, ensuring the most pertinent skills catch the employer's attention first.
Education and more professional qualifications to include in your operations manager CV
If you want to showcase to recruiters that you're further qualified for the role, ensure you've included your relevant university diplomas. Within your education section:
- Describe your degree with your university name(-s) and start-graduation dates;
- List any awards you've received, if you deem they would be impressive or are relevant to the industry;
- Include your projects and publications, if you need to further showcase how you've used your technical know-how;
- Avoid listing your A-level marks, as your potential employers care to learn more about your university background.
Apart from your higher education, ensure that you've curated your relevant certificates or courses by listing the:
- name of the certificate or course;
- name of the institution within which you received your training;
- the date(-s) when you obtained your accreditation.
In the next section, discover some of the most relevant certificates for your operations manager CV:
PRO TIP
Order your skills based on the relevance to the role you're applying for, ensuring the most pertinent skills catch the employer's attention first.
Recommended reads:
Key takeaways
Here are five things you need to remember about writing your operations manager CV for success:
- Sort your experience based on the reverse chronological order, starting with your most recent career items, to showcase how you've grown your career;
- Include within your CV header your relevant contact details, a headline that could spotlight your unique value, and a photo - if you're applying for roles outside the UK or US;
- Decide to use the CV summary, if you happen to have more professional experience, and an objective, if you want to showcase your career goals;
- Within the experience section, write your bullets using action verbs, skills, and success, instead of just merely listing your on-the-job responsibilities;
- Prove your technical skills, using your education and certificates, and your soft skills, with your achievements and strengths sections.
