Director Of Operations CV Examples & Guide for 2024

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Director Of Operations CV

Your director of operations CV must showcase a proven track record of managerial success. Highlight your expertise in optimizing organizational processes with quantifiable achievements. In your document, it is essential to reflect strong leadership skills and the ability to drive operational excellence. Ensure you demonstrate your proficiency in strategic planning and resource management.

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One specific CV challenge you may encounter is effectively showcasing your ability to streamline processes and reduce costs without overwhelming the document with jargon and technical details. Our guide provides clear strategies and examples on how to succinctly convey your achievements, ensuring your CV stands out to potential employers.

What information should you include in your director of operations CV? Learn how to create your interview-landing and job-winning profile with our bespoke guide on:

  • Applying best practices from real-world examples to ensure your profile always meets recruiters' expectations;
  • What to include in your work experience section, apart from your past roles and responsibilities?
  • Why are both hard and soft skills important for your application?
  • How do you need to format your CV to pass the Applicant Tracker Software (ATS) assessment?

If you're writing your CV for a niche director of operations role, make sure to get some inspiration from professionals:

Structuring and formatting your director of operations CV for an excellent first impression

The experts' best advice regarding your CV format is to keep it simple and concise. Recruiters assessing your CV are foremost looking out for candidates who match their ideal job profile. Your white space, borders, and margins. You may still be wondering which format you need to export your CV in. We recommend using the PDF one, as, upon being uploaded, it never alters your information or CV design. Before we move on to the actual content of your director of operations CV, we'd like to remind you about the Applicant Tracker System (or the ATS). The ATS is a software that is sometimes used to initially assess your profile. Here's what you need to keep in mind about the ATS:

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Incorporate a touch of colour in headers or section breaks, but keep it professional and ensure it doesn’t detract from readability, especially in more conservative industries.

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The top sections on a director of operations CV

  • Professional Summary details top achievements and leadership style, essential for this strategic role.
  • Operational Management Experience showcases specific managerial roles and responsibilities handled.
  • Key Achievements in Operations highlights major successes and contributions to operational efficiency.
  • Relevant Project Management demonstrates organisational skills through completed projects.
  • Leadership and Team Building Abilities reflects the ability to manage and inspire a team effectively.
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What recruiters value on your CV:
  • Emphasise your strategic planning skills by highlighting experiences where you successfully developed and executed operational strategies that improved the organisation's efficiency and effectiveness.
  • Showcase your leadership and team management capabilities, focusing on instances where you led cross-functional teams or managed large groups to achieve operational excellence.
  • Highlight your expertise in budget management and financial acumen, providing examples of how you've effectively controlled costs and optimised resources to increase profitability.
  • Demonstrate your proficiency in process improvement by detailing projects where you've implemented Lean, Six Sigma, or other methodologies to streamline operations and enhance productivity.
  • Include examples of your ability to leverage technology for operational gains, such as implementing ERP systems, automation tools, or data analytics to drive decision-making and improve performance.

Our checklist for the must-have information in your director of operations CV header

Right at the very top of your director of operations CV is where you'd find the header section or the space for your contact details, headline, and professional photo. Wondering how to present your the name of the city you live in and the country abbreviation as your address;

  • Integrate a link to your professional portfolio or LinkedIn profile to further showcase your work;
  • Upload your professional photo only if you're applying for jobs outside the UK or US.
  • Finally, we've reached the most difficult aspect of the CV header - it's your headline or the first sentence that is used to grab recruiters' attention. The most effective director of operations CV headlines:

    • are tailored to the role you're applying for by integrating key job skills and requirements;
    • showcase what your unique value is, most often in the form of your most noteworthy accomplishment;
    • select your relevant qualifications, skills, or current role to pass the Applicant Tracker System (ATS) assessment.
    • Still not sure how to write your CV headline? Our examples below showcase best practices on creating effective headlines:
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    Examples of good CV headlines for director of operations:

    1. Director of Operations | Supply Chain Optimisation Expert | Lean Six Sigma Black Belt | 15+ Years’ Experience
    2. Senior Operations Director | Global Facilities Management | MBA in Leadership | Strategic Visionary | 20 Years’ Expertise
    3. Operations Leader | Manufacturing Excellence | Health & Safety Advocate | Engineering Degree | 10+ Years in Industry
    4. Head of Operational Efficiency | Customer Experience Specialist | Project Management Professional (PMP) | 18 Years’ Leadership
    5. Commercial Operations Director | Sales & Marketing Integration | MBA | Multilingual | Proven Success over 12 Years
    6. Chief Operations Officer | Tech Start-Ups | Agile & SCRUM Master Certified | Innovator | 8 Years’ Rapid Growth Management

    What's the difference between a director of operations CV summary and objective

    Why should it matter to you?

    • Your director of operations CV summary is a showcasing your career ambitions and your unique value. Use the objective to answer why your potential employers should hire you based on goals and ambitions. The objective is the ideal choice for candidates who happen to have less professional experience, but still meet some of the job requirements.

    Before you select which one will be more relevant to your experience, have a look at some industry-leading CV summaries and objectives.

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    CV summaries for a director of operations job:

    • Seasoned operations director with 15 years in the logistics sector, adept in strategic planning and implementation. Spearheaded a nationwide supply chain overhaul, reducing costs by 25% while boosting efficiency. Expert in Lean Six Sigma process improvement and cross-functional team leadership.
    • Dynamic operations leader with a decade's insight in manufacturing management, skilled in driving operational excellence across international facilities. Achieved a 30% increase in productivity by designing and enacting a comprehensive quality control system that also cut waste by 20%.
    • Former senior project manager pivoting into a director of operations, bringing over 20 years of experience in the construction industry. Proven record in project delivery under budget and ahead of schedule, keen to apply strategic planning and workforce management skills to a new sector.
    • Seasoned IT professional transitioning to a director-level operations role, armed with extensive experience in software development lifecycle management. Successfully led a cross-continental team to develop a market-leading SaaS product, eager to employ a data-driven approach to operational challenges.
    • Aspiring to leverage academic background in business administration and a fervent passion for supply chain management to excel in an entry-level operations management role. Keen to develop practical skills and contribute to efficiency enhancements while absorbing strategic insights from seasoned professionals.
    • Recent MBA graduate with a specialism in operations management, eager to apply theoretical knowledge and fresh perspectives to real-world scenarios. Determined to foster a culture of continuous improvement and to make a measurable impact on operational performance through innovative solutions.

    The best formula for your director of operations CV experience section

    The CV experience section is the space where many candidates go wrong by merely listing their work history and duties. Don't do that. Instead, use the job description to better understand what matters most for the role and integrate these keywords across your CV. Thus, you should focus on:

    • showcasing your accomplishments to hint that you're results-oriented;
    • highlighting your skill set by integrating job keywords, technologies, and transferrable skills in your experience bullets;
    • listing your roles in reverse chronological order, starting with the latest and most senior, to hint at how you have grown your career;
    • featuring metrics, in the form of percentage, numbers, etc. to make your success more tangible.

    When writing each experience bullet, start with a strong, actionable verb, then follow it up with a skill, accomplishment, or metric. Use these professional examples to perfect your CV experience section:

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    Best practices for your CV's work experience section
    • Developed and implemented operational systems, processes, and policies to improve efficiency and support the company's strategic objectives, leading to a 20% increase in operational productivity.
    • Managed a team of over 50 employees across multiple departments, fostering a culture of continuous improvement and professional development that contributed to a 15% reduction in staff turnover.
    • Conducted thorough analysis of operational performance metrics, utilising data to drive decision-making and identify areas for cost reduction, resulting in a 10% decrease in operational expenses.
    • Steered the coordination and execution of large-scale projects, ensuring timely completion within budgetary constraints and exceeding stakeholder expectations by consistently meeting quality standards.
    • Liaised effectively with cross-functional teams, suppliers, and clients to streamline supply chain operations, which achieved a 25% improvement in inventory turnover.
    • Initiated and led quality assurance programs that heightened compliance with industry regulations and standards, minimising risk and safeguarding company reputation.
    • Championed the adoption of cutting-edge technology and automation tools that enhanced operational workflows and supported scalable growth.
    • Negotiated contracts and forged strategic partnerships that leveraged purchasing power, delivering significant cost savings while maintaining service quality.
    • Prepared and managed the operations budget, providing accurate forecasting and prudent financial management that contributed to the company's financial stability and long-term success.
    Work Experience
    Senior Director of Operations
    Pearson plc
    • Managed cross-departmental teams to streamline operations, reducing yearly operational expenses by 15% through strategic outsourcing and workflow optimisation.
    • Spearheaded the implementation of a new inventory management system, enhancing stock visibility and reducing stock-outs by 20%, contributing to smoother production flows.
    • Led the operational side of a major company merger, integrating workflows and cultures effectively, ensuring a seamless transition with no downtime in client services.
    Work Experience
    Director of Business Operations
    • Directed a multi-site operation with a focus on lean principles, yielding a 25% increase in operational efficiency and a significant improvement in client satisfaction scores.
    • Championed a company-wide sustainability initiative, reducing waste by 30% and setting the stage for the company to achieve its green targets two years ahead of schedule.
    • Facilitated the development of a bespoke CRM system to enhance customer relations, leading to a 35% faster response rate to client issues.
    Work Experience
    Director of International Operations
    British Petroleum
    • Designed and executed a global operational restructuring plan, consolidating service centres and creating a more agile framework that improved customer service response times by 40%.
    • Developed and managed an annual operational budget in excess of £20 million, consistently delivering services within 98% of the projected costs.
    • Launched a continuous improvement program that empowered employees to contribute to operational excellence, yielding a 15% increase in employee engagement scores.
    Work Experience
    Operations Management Director
    • Overhauled the supply chain management system to ensure just-in-time delivery of raw materials, reducing inventory holding costs by £5 million annually.
    • Orchestrated a technology upgrade across the company's production facilities, minimizing downtime and boosting output by 10%.
    • Negotiated key contracts with suppliers and service providers, delivering cost savings of 20% while maintaining the quality of goods and services purchased.
    Work Experience
    Director of Business Performance and Operations
    AstraZeneca UK
    • Led a team of 100+ employees, fostering a culture of excellence that drove a 95% employee retention rate over four years.
    • Implemented a custom data analytics platform to enable real-time decision-making, enhancing operational efficiency by 30% within the first year.
    • Navigated the operational challenges of expanding into two new international markets, establishing robust systems that supported a 50% increase in international sales.
    Work Experience
    Executive Director of Operations
    Tesco PLC
    • Delivered a strategic operational turnaround, transforming the company from a loss-making entity to achieving profitability within two years.
    • Initiated an advanced staff training program that led to an increase in operational excellence and a 30% reduction in error-related downtime.
    • Built and maintained strategic partnerships resulting in the successful acquisition of a competitor, effectively expanding the company's market share by 15%.
    Work Experience
    Regional Director of Corporate Operations
    • Instituted a quality control initiative that decreased product defects by 22%, boosting customer satisfaction and brand reputation in a highly competitive market.
    • Collaborated with IT to develop a tailor-made ERP system, which increased operational transparency and allowed for a 25% quicker turnaround on customer orders.
    • Oversaw an aggressive cost-reduction plan that slashed operational costs by £2.5 million in its first year without sacrificing output quality or employee satisfaction.
    Work Experience
    Chief Operations Officer
    Barclays UK
    • Revolutionized the operations department by leveraging AI and machine learning technologies, leading to predictive maintenance practices that cut machinery downtime by 40%.
    • Developed a risk mitigation strategy that protected the company during the global pandemic, ensuring 100% regulatory compliance and an uninterrupted supply chain.
    • Masterminded a digital transformation project that upgraded legacy systems, resulting in a more cohesive and flexible operational structure poised for future expansion.

    What to add in your director of operations CV experience section with no professional experience

    If you don't have the standard nine-to-five professional experience, yet are still keen on applying for the job, here's what you can do:

    • List any internships, part-time roles, volunteer experience, or basically any work you've done that meets the job requirements and is in the same industry;
    • Showcase any project you've done in your free time (even if you completed them with family and friends) that will hint at your experience and skill set;
    • Replace the standard, CV experience section with a strengths or achievements one. This will help you spotlight your transferrable skills that apply to the role.
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    Describe how each job helped you grow or learn something new, showing a continuous development path in your career.

    Key director of operations CV skills: what are hard skills and soft skills

    Let's kick off with the basics. You know that you have to include key job requirements or skills across your CV. For starters, take individual skills from the job description and copy-paste them into your CV, when relevant. Doing so, you'll ensure you have the correct skill spelling and also pass the Applicant Tracker System (ATS) assessment. There are two types of skills you'll need to include on your CV:

    • Hard skills - technical abilities that are best defined by your certificates, education, and experience. You could also use the dedicated skills section to list between ten and twelve technologies you're apt at using that match the job requirements.
    • Soft skills - your personal traits and interpersonal communication skills that are a bit harder to quantify. Use various CV sections, e.g. summary, strengths, experience, to shine a spotlight on your workspace achievements, thanks to using particular soft skills.

    Remember that your job-winning CV should balance both your hard and soft skills to prove your technical background, while spotlighting your personality.

    Top skills for your director of operations CV:

    Strategic Planning

    Supply Chain Management

    Project Management

    Budgeting and Financial Management

    Business Process Improvement

    Operations Management

    Human Resources Management

    Data Analysis

    Lean Management

    Risk Management



    Critical Thinking





    Decision Making


    Time Management

    Conflict Resolution

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    Use mini case studies or success stories in your CV to demonstrate how your skills have positively impacted previous roles or projects.

    CV education and certificates: your academic background as proof of your skill set

    A common misconception about your director of operations CV education is that you only need it, if you have less professional experience. That is completely false. The CV education section serves to back up your technical (and sometimes personal) capabilities, fill in gaps in your work history, and show you have the initial industry background and know-how. When creating your education section:

    • List your degrees in the reverse chronological order, starting with the most recent (and relevant) ones first;
    • Include your degree and university names, start and graduation dates. It's optional to also denote you received a "First-Class Honours" for diplomas that are more relevant to the role;
    • Curate your relevant university coursework, projects, or thesis work if you happen to have less professional expertise and need to integrate more job keywords and skills.

    Your professional qualifications don't need to stop at your academic background. It's advisable to also select up to three of your most noteworthy (and relevant) industry certificates and feature them in a dedicated section. Once more, include the certificate name, the institution that issued it out, and the date you obtained it on. You could feature both hard skills and soft skills certificates, as in the examples below:

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    If you have received professional endorsements or recommendations for certain skills, especially on platforms like LinkedIn, mention these to add credibility.

    Key takeaways

    Impressing recruiters with your experience, skill set, and values starts with your professional director of operations CV. Write concisely and always aim to answer job requirements with what you've achieved; furthermore:

    • Select a simple design that complements your experience and ensures your profile is presentable;
    • Include an opening statement that either spotlights your key achievements (summary) or showcases your career ambitions (objective);
    • Curate your experience bullets, so that each one commences with a strong, action verb and is followed up by your skill and accomplishment;
    • List your hard and soft skills all across different sections of your CV to ensure your application meets the requirements;
    • Dedicate space to your relevant higher education diplomas and your certificates to show recruiters you have the necessary industry background.

    Looking to build your own Director Of Operations CV?

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    Volen Vulkov
    Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.