Writing a strong cover letter requires close attention to detail, from the tone of voice to avoiding those pesky spelling or grammar mistakes.
Overlooking similar small details can weaken your application.
Many candidates also struggle with how to address the letter, often opting for 'Dear Sir or Madam' when they can’t find the correct contact. This can make your cover letter feel impersonal.
In this guide, we’ll show you how to perfect these crucial elements, ensuring your cover letter is polished and professional without relying on clichés.
Cover letter examples for mcdonalds
Explore additional mcdonalds cover letter samples and guides and see what works for your level of experience or role.
By Experience
McDonalds General Manager
- Highlighted Relevant Experience: The cover letter effectively showcases over 8 years of experience in the food service industry, which is crucial for a General Manager position, illustrating a deep understanding of operational management and customer service excellence.
- Emphasised Strategic Achievements: Specific achievements like increasing revenue by 10% and decreasing operational costs by 12% provide quantifiable evidence of success, making the candidate's claims more credible and impactful.
- Relevant Education and Certifications: Mentioning an MBA and a Restaurant Management Certification aligns with the qualifications often preferred for managerial roles, indicating a strong educational and professional foundation.
- Diverse Skill Set: The cover letter highlights a range of skills such as strategic planning, team leadership, and community engagement, showcasing the candidate's versatility and suitability for a multifaceted General Manager role.
McDonalds Regional Training Consultant
- Emphasis on leadership and development skills, showcased through titles and achievements like "Training Manager" and implementing training programmes that boost proficiency and reduce turnover.
- Highlighting certifications such as "Train the Trainer" and "Advanced Leadership Training," which underscore qualifications specific to training and leadership roles.
- Inclusion of specific performance metrics (e.g., 30% improvement in crew proficiency, 25% staff turnover reduction) to quantify the impact of past roles and demonstrate capability in effecting positive change.
- Featuring a comprehensive skill set, including proficiency with MS Office and e-learning platforms, that supports efficient training programme implementation and management.
McDonalds Operations Supervisor
- Industry-Specific Achievements: The cover letter highlights achievements such as reducing operational costs and improving customer satisfaction scores, which are directly relevant to the Operations Supervisor role in the food service industry.
- Language and Communication Skills: Emphasising proficiency in both English and Spanish can be particularly advantageous in a multicultural city like London, enhancing the ability to communicate effectively with diverse staff and customer bases.
- Relevant Educational Background: The mention of a Master's degree in Business Administration (MBA) from a prestigious institution like London Business School can bolster credibility in a supervisory position, demonstrating a strong foundation in management and strategic planning.
- Recognition of Professional Development: Highlighting certifications such as the Food Safety Manager Certification emphasises a commitment to professional growth and adherence to industry standards, aligning with the responsibilities of ensuring health and safety compliance in food service operations.
McDonalds Field Service Manager
- Focus on achievements such as increasing profitability and market presence, which demonstrate the candidate's impact and ability to drive business success.
- Highlight strategic initiatives that led to improved financial practices and cost savings, showcasing the candidate's proficiency in optimising financial processes.
- Emphasise leadership skills through directing projects and facilitating workshops that enhance team capabilities and strategic decision-making.
- Mention collaborative efforts with cross-functional teams and non-financial stakeholders that resulted in improved financial outcomes and operational efficiency.
McDonalds Director of Operations
- Relevant Experience: Emphasising over 12 years of industry experience in operations management, particularly in leadership roles at notable companies, provides strong credibility for the role.
- Impactful Achievements: Including specific measurable achievements, such as enhancing customer satisfaction by 20% and reducing operational costs by 8%, demonstrates the candidate's ability to deliver tangible results.
- Strategic Leadership and Cross-Functional Collaboration: Highlighting experience in strategic leadership and working with cross-functional teams showcases the candidate's capacity to manage complex projects and drive initiatives successfully.
- Commitment to Sustainability: Mentioning endeavors in integrating sustainable practices into operations illustrates a forward-thinking approach and aligns with current industry trends towards sustainability.
By Role
McDonalds Cashier
- Emphasise Lily's experience as a Shift Manager at Pret A Manger where she led a team to improve customer satisfaction scores and introduced an effective customer feedback system.
- Highlight Lily's academic background in Customer Service Management, which complements her extensive experience in the customer service field and showcases her dedication to professional growth.
- Mention key skills like 'Customer Service,' 'Communication,' and 'Problem Solving' which are crucial for excelling in customer service roles and have been mastered by Lily.
- Accentuate Lily's 'Customer Service Excellence Award' which demonstrates her capability to significantly enhance customer satisfaction and service quality.
McDonalds Crew Member
- Showcasing Leadership and Team Management: Emphasises leadership experience with statements like "Led a team of 8 crew members to consistently exceed service targets by 15%," which demonstrates the applicant's capacity to manage and inspire a team, crucial for a customer service leadership role.
- Results-Oriented Achievements: Uses quantifiable achievements such as "increased order processing speed by 20%" and "12% increase in average order value," providing concrete evidence of the applicant's ability to enhance business performance, a key expectation in customer service roles.
- Focus on Training and Development: Highlights the creation and implementation of a training programme that improved new hire productivity by 30%, showcasing the candidate's commitment to continuous workforce improvement and skill-building, essential for maintaining high service standards.
- Specific Industry Certifications: Mentions the "Food Safety Level 2" course, underscoring knowledge in crucial industry standards and compliance, ensuring the candidate is well-versed in necessary health and safety regulations.
McDonalds Shift Manager
- The cover letter highlights Theodore Green's specific experience in hospitality leadership and customer service excellence, pointing out his 6 years of experience in fast-paced restaurant environments, which is vital for a Shift Manager role.
- Mentioning specific achievements, such as a 25% increase in customer satisfaction scores, provides a quantifiable measure of success, showing potential employers the impact of Theodore's contributions.
- Emphasising relevant successes, like leading a team to achieve a 98% order accuracy rate and implementing operational improvements, demonstrates his ability to enhance team performance and streamline operations, which are crucial skills for hospitality management positions.
- The cover letter also mentions specific certifications and courses, such as Advanced Food Safety Certification and Leadership Essentials for Restaurant Managers, underscoring Theodore’s commitment to his professional development and his readiness to meet industry standards.
McDonalds Maintenance Staff
- Emphasising leadership and team-building skills by highlighting leadership roles such as the Customer Service Supervisor at Burger King, where a substantial increase in employee engagement was achieved.
- Showcasing a strong track record of improving customer satisfaction and service efficiency, evidenced by achievements such as the Customer Satisfaction Award and Service Efficiency Improvement award.
- Mentioning relevant academic credentials and certifications like the Master of Science in Customer Experience Management and Food Safety and Hygiene Certification, which demonstrate expertise and a comprehensive understanding of the industry.
- Including experiences and achievements that support effective communication and problem-solving abilities, such as designing a customer feedback system that boosted actionable insights considerably.
McDonalds Drive-Thru Operator
- Highlighting key achievements, such as "Exceeded Sales Targets" and "Employee of the Month," demonstrates the candidate's ability to drive results and be recognised for exceptional performance.
- Emphasising a strong track record in process improvement and efficiency, as seen in roles like Crew Member at Pret A Manger, where they reduced waste by 10% and improved order processing by 20%.
- Showcasing a comprehensive educational background with a Master of Science in Marketing and related courses for specialised knowledge in customer service and inventory management.
- Including diverse interests and passions, such as "Digital Innovation in Retail," illustrates a proactive approach to exploring new trends that could benefit the candidate's performance in customer service roles.
McDonalds Kitchen Staff
- Emphasise Customer Engagement and Satisfaction: Highlight significant improvements in customer satisfaction and engagement scores, such as enhancing satisfaction by 15% in prior roles.
- Demonstrate Leadership and Team Management Skills: Illustrate experience in leading and supervising teams to achieve operational goals, including a 30% improvement in staff retention and increased order accuracy.
- Stress Operational Excellence: Showcase achievements in enhancing operational processes, such as streamlining stock management, reducing product wastage, and improving health and safety audit scores.
- Mention Relevant Certifications: Highlight certifications pertinent to the role, such as the "Food Safety and Hygiene Certification" provided by the UK's Food Standards Agency.
McDonalds Guest Experience Lead
- Emphasise key contributions such as improving customer satisfaction scores by 15%, which directly relates to roles focused on enhancing guest experiences.
- Highlight the implementation of technological solutions like kiosk ordering systems, showcasing adaptability and foresight in improving operational efficiency.
- Focus on achievements in team leadership, such as facilitating training sessions leading to operational efficiency improvements, demonstrating leadership and development skills.
- Reference advanced academic credentials, like a Master of Business Administration, to underscore a strong foundation in business acumen relevant to the hospitality industry.
McDonalds Restaurant Manager
- Industry-Relevant Experience: Highlighting over a decade of restaurant management experience shows deep familiarity with the industry, which is pivotal for a General Manager role.
- Leadership and Team Development: Emphasising the creation of training programmes and mentoring is critical to showcasing capabilities in enhancing staff performance and reducing turnover.
- Operational Improvements: Demonstrating tangible improvements in operational efficiency, such as streamlining back-office tasks by 35%, underscores the candidate’s ability to implement effective solutions.
- Education and Continuous Learning: Listing both a Bachelor’s and Master’s in relevant fields, plus additional courses in restaurant operations and leadership, conveys a commitment to professional growth and educational background that supports career achievements.
McDonalds Assistant Manager
- Leadership Skills: The cover letter effectively emphasises leadership capabilities and experience, such as managing a team and conducting coaching sessions, which are crucial for a managerial role.
- Quantifiable Achievements: By providing concrete data on improving customer satisfaction, increasing sales, and reducing employee turnover, the cover letter demonstrates tangible impacts, making claims more credible.
- Relevant Experience: The applicant’s career progression from a Customer Service Supervisor to an Assistant Manager highlights a clear track in the service industry, underscoring relevant experience and expertise.
- Passion and Personal Interests: Including personal interests like culinary arts and travel connects personal passion with professional ambitions, offering a rounded perspective of the applicant that aligns with customer engagement roles.
McDonalds Department Manager
- Emphasising operations excellence and customer service improvement, as seen in leading diverse teams to streamline operations and improve customer satisfaction in previous roles.
- Highlighting education in business and hospitality management to reinforce expertise in leadership and industry-specific knowledge.
- Showcasing achievements in sales growth and customer satisfaction, crucial for a restaurant management position focused on enhancing profitability and service quality.
- Underscoring leadership skills and staff training initiatives, demonstrating the capability to cultivate and maintain high-performing teams.
McDonalds Crew Trainer
- Highlight Relevant Experience: The cover letter effectively showcases Chloe's extensive experience as a Crew Trainer, demonstrating significant achievements like improving team efficiency and reducing onboarding time, proving her expertise in the field.
- Emphasise Leadership and Mentorship Skills: Chloe highlights her leadership roles at various companies, focusing on her ability to lead teams, which is essential for a Crew Trainer position.
- Focus on Quantifiable Achievements: By integrating specific percentage improvements in team efficiency and customer satisfaction, the letter provides concrete evidence of Chloe's impact and capabilities.
- Incorporate Education and Certifications: Chloe's educational background in Hospitality Management and her MBA, along with specific training courses, underscore her qualifications and dedication to lifelong learning in training and development.
McDonalds Operations Consultant
- Quantifiable Achievements: The cover letter effectively uses statistics to illustrate past success, such as improving quality and safety standards by 20% and achieving a 30% rise in guest counts.
- Relevant Experience: It highlights extensive experience in operations roles with major restaurant chains, showcasing a deep understanding of the industry which is vital for a Field Operations Consultant position.
- Educational Background: The letter underscores relevant academic credentials, such as an MBA in Business Administration, which is pertinent for overseeing operations and strategic planning.
- Demonstrated Leadership: The emphasis on collaborative leadership and training programmes shows the candidate’s ability to manage teams and drive performance improvements, crucial for impacting restaurant performance positively.
McDonalds Customer Service Representative
- Highlighting a proven track record of increasing customer satisfaction by quantifiable percentages demonstrates effectiveness in the role.
- Emphasising accomplishments such as resolving customer queries on the first contact or increasing cross-selling success within specified timeframes showcases the applicant's proactive and results-driven nature.
- Incorporating skills like conflict resolution and time management aligns with the key requirements of customer service roles.
- Drawing attention to leadership experiences, such as mentoring teams, underscores the applicant's potential to contribute to continuous improvement projects within the company.
McDonalds Area Supervisor
- Industry-Relevant Experience: Samuel's extensive experience in multi-unit management and leadership across major brands like Burger King, Subway, and Pret A Manger is highly relevant and demonstrates his ability to manage large teams and operations efficiently.
- Quantifiable Achievements: The cover letter effectively uses specific metrics, such as achieving a 15% increase in operational efficiency and a 20% boost in team productivity, which provides concrete examples of Samuel's impact and success in previous roles.
- Leadership and Personal Development: Highlighting passions for operational excellence and leadership development shows a strong alignment with roles that value continuous improvement and the growth of team members.
- Relevant Skills and Certifications: Emphasising skills like multi-unit management, leadership, and food safety protocols alongside a certification in Food Safety and Hygiene Management shows a well-rounded candidate with both practical skills and formal qualifications.
McDonalds Franchise Business Consultant
- Focus on Metrics: The cover letter efficiently uses quantitative metrics to demonstrate achievements, such as a 15% increase in customer satisfaction and a 20% growth in market share, which are crucial for highlighting success in franchise management roles.
- Leadership and Development of Team Members: Highlighting coaching and mentoring skills by achieving internal promotions for 50% of staff within a year shows effective leadership, which is vital for business partner roles that involve team development.
- Strategic Planning and Data-Driven Decision Making: The candidate’s ability to develop structured business growth plans and execute data-driven recommendations showcases their capability in strategic planning and making informed business decisions crucial for a Franchise Business Partner.
- Relevant Certifications: Mentioning relevant courses like "Advanced Franchise Management" showcases specialised learning and dedication to the field, which adds credibility in roles requiring franchise management expertise.
McDonalds cover letter example
Ella Bennett
45 Main Street, Coventry, UK, CV1 2WT
+44 1234 567890
help@enhancv.com
Dear Hiring Manager,
With over five years in consistently high-stakes customer-facing roles, I have been particularly impressed by your company’s commitment to elevating customer experience beyond transactional interactions. The way your team elevates brand loyalty resonates deeply with my professional approach and passion.
During my tenure as Customer Experience Manager at Starbucks, I led a team of 20 to achieve a remarkable 30% increase in customer satisfaction scores. Implementing new training strategies, enhancing POS adoption, and leading a feedback initiative were central to these outcomes. This achievement directly aligns with the goal-driven ethos of your company, particularly in delivering measurable results.
I am eager to bring my proven track record in enhancing service quality and driving team performance to your company. I am confident that a collaboration with your dedicated team would advance the impact and achievement of challenging service targets. I look forward to the possibility of discussing how my skills can contribute to your team’s continued success. Thank you for considering my application.
Ella Bennett, Customer Service Specialist
Why this cover letter stands out:
- Highlight Relevant Experience: Emphasize specific roles and experiences that align with the position, such as increasing customer satisfaction scores which showcases a direct correlation with the job duties.
- Quantify Achievements: Use specific metrics to demonstrate accomplishments, like a "30% increase in customer satisfaction," to provide concrete evidence of your capabilities.
- Align with Company Values: Reflect on the company's mission and values within your cover letter to show that your personal and professional goals are in sync with theirs.
- Express Enthusiasm and Fit: Convey eagerness for the role and why you would be a strong fit to contribute to and benefit from the company’s success, showing your potential for collaboration and growth.
Importance of cover letters in the United Kingdom
Cover letters are a vital part of professional job applications, helping shape recruiters' first impression of your profile.
Here’s why they’re important:
- Indicates your genuine interest: A well-researched cover letter reflects your knowledge of the company and role.
- Professionalism from the outset: Employers expect your cover letter to be structured, polite, and formal. If you wish to add a more personalised touch, be sure to address your recipient directly.
- Capture the recruiters' attention: For most roles, candidates tend to have rather similar experience, which is why you should use your cover letter to explain what is unique about your profile.
What UK employers expect from a cover letter
You only have one chance to impress your potential UK employers, so be wise about writing your cover letter.
When doing so, follow these three simple but essential steps:
- Do your research: Begin by researching the company and the role you're applying for. Check their website, social media pages, and relevant news to understand what drives their business.
- Highlight company values: Identify the company's core beliefs and explain how your personal and professional experiences resonate with them. For instance, if the organisation prioritises innovation, provide examples where you've demonstrated creative thinking.
- Match your skills to the job: Analyse the job description carefully and pick out the most important skills or qualifications they’re seeking. Be sure to mention your relevant achievements that prove you're the perfect fit for the position.
How to format a mcdonalds cover letter
Keep in mind that your cover letter is intended for the recruiters' eyes only, not for the Applicant Tracking Systems (ATS) software that aligns your job application with role requirements. That's why it's essential to concentrate on the quality of the content and presentation to make a memorable first impression.
Don’t forget to include:
- Your address and contact details
- The employer’s name and address
- Date
- Greeting
- Introductory paragraph
- Body paragraphs
- Closing paragraph
- Sign-off and signature
Now for some formatting tips and tricks: choose modern fonts such as Rubik, Volkhov, or Raleway instead of traditional ones like Arial. Keep your cover letter single-spaced with margins of around 1-inch (2.5 cm). To maintain a professional and consistent look, ensure that both your CV and cover letter use the same font style.
Lastly, always send your cover letter as a PDF to preserve its formatting and prevent any edits once it's sent, ensuring your design and layout remain intact for the recruiters.
How to write your mcdonalds cover letter salutation
It's never advisable to begin your cover letter with 'Dear Sir/Madam', as it sounds comes across as impersonal.
Take the time to find out who is hiring for the role and address them directly in your cover letter greeting (e.g., 'Dear Mrs Chanceworth', 'Dear Harrod').
If you're uncertain where to find the hiring manager’s name, check the company website, look on LinkedIn, or send a courteous email requesting this information. Don't hesitate to ring reception either—they are unlikely to refuse to assist.
How to write your mcdonalds cover letter intro
While your cover letter should remain professional, adding a touch of personality or humour can make you stand out.
Hiring managers sift through countless applications, day in and day out. Anything unique or personable that grabs their attention could give you a competitive edge.
But do your homework first to ensure a dash of creativity would be appropriate and suitable to the company culture.
Cover Letter Intro
Having long admired McDonald's commitment to sustainable sourcing and community involvement, I am keen to contribute to your renowned team in delivering exceptional service and innovation. Your focus on creating a positive impact aligns perfectly with my values, inspiring me to join such an iconic brand.
RIGHT
How to write your mcdonalds cover letter body
A well-written cover letter body goes beyond the content of your CV, expanding on your greatest achievement to form your compelling case.
The narrative you tell within it could focus on a few key elements:
- A concrete and noteworthy achievement: Backed by data and relevant to the job.
- Your hard and soft skills: Presented with measurable outcomes and results.
- A successful project: Showing how you contributed to the final result.
The goal is to tell a story that aligns with the company’s needs and adds a more human touch to your application.
Cover Letter Body
During my previous role as a Team Leader at Burger Haven, I spearheaded an initiative to streamline our order processing system, which directly led to a 25% reduction in wait times during peak hours. This achievement was instrumental in boosting our customer satisfaction scores, as evidenced by a consistent 15% increase in positive feedback over a six-month period. Collaborating closely with my team, I developed a more efficient layout for the prep stations that optimised workflow and reduced bottlenecks. This initiative not only enhanced our service efficiency but also generated approximately 10% more revenue per month by enabling staff to serve more customers in a shorter time. My commitment to operational excellence and my ability to lead transformative processes are qualities I am eager to bring to a similar role at McDonald's.
RIGHT
How to write a closing paragraph
You’ve written a brilliant cover letter so far—so don’t undermine it at the very end.
If you think signing off with a polite 'Kind regards' or 'I look forward to hearing from you' will make a strong impression, think again.
A better approach is to make a tangible promise—one that reflects both personal and professional growth—and demonstrates your value to the recruiters.
Alternatively, encourage the hiring managers by asking when you might expect to hear back from them.
Cover Letter Closing
Thank you for considering my application for the Crew Member position at McDonald’s. I am enthusiastic about the opportunity to contribute to your renowned team and am confident in my ability to deliver excellent service to your customers. I am eager to bring my strong work ethic and dedication to McDonald’s, and I am hopeful to discuss how I can add value to your esteemed establishment. Please feel free to contact me at your earliest convenience to schedule an interview. I look forward to the possibility of discussing my application with you in further detail.
RIGHT
Conclusion
Your cover letter is an opportunity to showcase your personality and skills to potential employers. Start by addressing the hiring manager by name and tailoring your content to reflect the role’s requirements.
Include a specific example of your greatest achievement to illustrate your suitability for the position, while also expressing your enthusiasm for the company. Remember to format your letter professionally, ensuring it aligns seamlessly with your CV.
