Hospitality Cover Letter Examples & Guide for 2025

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Hospitality Cover Letter Examples...

In crafting an exemplary cover letter for the hospitality industry in the UK, it's crucial to convey your passion for service excellence and your ability to thrive in a dynamic environment. Highlighting relevant experiences and skills that align with the role will demonstrate your suitability and potential contributions to the team. Furthermore, personalising your letter to the specific employer shows a genuine interest in their establishment and reflects a proactive and professional approach.

Writing a strong cover letter requires close attention to detail, from the tone of voice to avoiding those pesky spelling or grammar mistakes.

Overlooking similar small details can weaken your application.

Many candidates also struggle with how to address the letter, often opting for 'Dear Sir or Madam' when they can’t find the correct contact. This can make your cover letter feel impersonal.

In this guide, we’ll show you how to perfect these crucial elements, ensuring your cover letter is polished and professional without relying on clichés.

Hospitality cover letter example

William Hall

Bristol, UK

+44 1234 567890

help@enhancv.com


9 Green Street

Bristol

BS1 5TG

help@enhancv.com

linkedin.com/username

Dear Hiring Manager,

I am reaching out to express my interest in joining your team, having followed your company’s initiatives in sustainable practices and customer-centric innovations within the hospitality industry. With over a decade of hands-on experience in enhancing customer satisfaction and optimizing operations, I believe my background aligns with your goals.

In my current role as a Senior Catering Assistant at The Gourmet Plate, I spearheaded a feedback initiative that increased client satisfaction scores by 10%. By directly engaging with patrons, I streamlined communication channels, quickly addressing issues and implementing changes that matched customer preferences, demonstrating my commitment to delivering exceptional service quality.

I would welcome the opportunity to further discuss how I can contribute to your team. I am eager to bring my strengths in customer service and team management to your dynamic company. Thank you for considering my application. I look forward to the possibility of discussing my application in more detail.

Sincerely,

William Hall

Hospitality & Catering Assistant
Key reasons this cover letter shines:


  • Emphasize industry-specific experience: Highlight your decade of experience in the hospitality industry, focusing on your ability to enhance customer satisfaction and optimize operational efficiency.
  • Quantify achievements: Demonstrating concrete outcomes, such as a 10% increase in client satisfaction scores, provides tangible evidence of your capabilities and contributions.
  • Showcase effective communication skills: Discussing your initiative to engage directly with patrons and streamline communication highlights your interpersonal skills and proactive approach to problem-solving.
  • Align with company values: Tailor your cover letter to reflect the company’s focus on sustainable practices and customer-centric innovations, showing that your values and skills align with their mission.

Importance of cover letters in the United Kingdom

Cover letters are a crucial part of your application, offering additional details beyond your CV.

Here’s why they’re essential:

  • Supporting your CV: Now's your opportunity to provide some context for your experience, with more information on your key achievements and how your profile could benefit the position and organisation to which you're applying.
  • Showcases your character: Taking the time to write a cover letter demonstrates that you’re proactive, organised, ambitious, and genuinely interested in the role.
  • Reflects your career goals: Use the cover letter to outline your long-term career career aspirations and how this role aligns with your broader plans.

What UK employers expect from a cover letter

Want to make an excellent first impression on your UK employers with your cover letter?

Here are three handy tips and tricks to keep in mind when creating yours:

  • Take the time to research: Invest in learning about the company and role by exploring their website, social media, and doing a thorough Google search. Focus on the products and services they offer, as well as awards and industry recognitions.
  • Focus on the company's values: Refer back to your research and to uncover what the company believes in. Integrate those values into your cover letter by explaining how you embody them. For example, if they value diligence, highlight how you’ve consistently met tight deadlines or successfully managed heavy workloads.
  • Align your skills with the job requirements: Read the job advert carefully and identify the most sought-after skills. Select the top three skills that you can substantiate with your most noteworthy achievements, to demonstrate your expertise in those areas.

How to format a hospitality cover letter

Keep in mind that your cover letter is intended for the recruiters' eyes only, not for the Applicant Tracking Systems (ATS) software that aligns your job application with role requirements. That's why it's essential to concentrate on the quality of the content and presentation to make a memorable first impression.

Don’t forget to include:

  • Your address and contact details
  • The employer’s name and address
  • Date
  • Greeting
  • Introductory paragraph
  • Body paragraphs
  • Closing paragraph
  • Sign-off and signature

Now for some formatting tips and tricks: choose modern fonts such as Rubik, Volkhov, or Raleway instead of traditional ones like Arial. Keep your cover letter single-spaced with margins of around 1-inch (2.5 cm). To maintain a professional and consistent look, ensure that both your CV and cover letter use the same font style.

Lastly, always send your cover letter as a PDF to preserve its formatting and prevent any edits once it's sent, ensuring your design and layout remain intact for the recruiters.

How to write your hospitality cover letter salutation

Now it's time to make it personal—in your cover letter greeting, you should always address the hiring manager directly. Whenever possible, use their name, depending on how well you know them (e.g., 'Dear Mr Smith', 'Dear Abbie').

You can find their name by searching on LinkedIn (start by looking for the job posting and the recruiter), visiting the 'About' page of the company's website, or by calling reception or administration to enquire.

How to write your hospitality cover letter intro

One of the best ways to grab a hiring manager's attention? Show them the unique value you'd add to the team.

Review the skills or requirements listed in the posting and draw connections to your previous work experiences.

Focus on specific (and quantifiable) accomplishments and qualifications that align with the job description to make a strong first impression.

Cover Letter Intro
Having closely followed The Grand Hotel's impact on sustainable tourism and commitment to bespoke guest experiences, I'm eager to contribute to a team that so authentically embodies innovation and community engagement within the hospitality sector.
RIGHT

How to write your hospitality cover letter body

A well-written cover letter body goes beyond the content of your CV, expanding on your greatest achievement to form your compelling case.

The narrative you tell within it could focus on a few key elements:

  • A concrete and noteworthy achievement: Backed by data and relevant to the job.
  • Your hard and soft skills: Presented with measurable outcomes and results.
  • A successful project: Showing how you contributed to the final result.

The goal is to tell a story that aligns with the company’s needs and adds a more human touch to your application.

Cover Letter Body
During my tenure as a Front Office Manager at the Grand Regency Hotel, I successfully spearheaded a project to enhance the guest check-in experience, which remarkably improved our guest satisfaction scores by 25% over a six-month period. This achievement was primarily driven by my ability to implement and optimise a new digital check-in system that reduced the average check-in time from 8 minutes to just 3 minutes. This project required meticulous planning and coordination skills, as it involved liaising with multiple departments to ensure seamless integration and operation of the new system. By conducting detailed training sessions and workshops, I empowered my team to embrace the new technology, fostering a culture of efficiency and adaptability that became evident in our service delivery. The resultant effect was not only reflected in the improved guest satisfaction scores but also in the increase in repeat bookings, demonstrating a 15% rise over the subsequent 12-month period. My dedication to enhancing customer experiences, paired with a strategic approach to innovation, significantly contributed to the hotel's brand reputation and financial performance.
RIGHT

How to write a closing paragraph

When ending your cover letter, you have two options:

Option one is to promise how you’d contribute to the organisation—whether that’s improving a target or achieving a specific goal—or how the company could help you grow professionally. Always emphasise the tangible impact you can deliver.

The second option is to close by asking when you can expect to hear back from the hiring managers, whether for an update or to arrange an interview.

Cover Letter Closing
I am eager to bring my skills and passion for excellence in hospitality to your esteemed organisation. I am confident that my proactive approach and customer-centric mindset will make a positive contribution to your team. I warmly invite you to schedule an interview at your earliest convenience, where we can discuss how I can support your objectives and vision. Thank you sincerely for considering my application; I look forward to the opportunity to further discuss my potential role at your company.
RIGHT

Conclusion

Your cover letter is an opportunity to showcase your personality and skills to potential employers. Start by addressing the hiring manager by name and tailoring your content to reflect the role’s requirements.

Include a specific example of your greatest achievement to illustrate your suitability for the position, while also expressing your enthusiasm for the company. Remember to format your letter professionally, ensuring it aligns seamlessly with your CV.

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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
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