Congratulations on completing your first cover letter. However, as you look back, you realise it’s simply a copy-paste of your CV.
Repeating your curriculum vitae is a common pitfall that many candidates encounter, making the cover letter redundant.
Your cover letter should provide fresh insights, adding more value to your application. It’s also the ideal space to address career gaps or major transitions that might not be covered in your CV.
In this guide, you’ll learn how to use your cover letter to demonstrate why you’re the best candidate for the role, while confidently addressing your career history and key achievements.
Cover letter examples for hospitality manager
Explore additional hospitality manager cover letter samples and guides and see what works for your level of experience or role.
By Experience
Senior Hospitality Manager
- Emphasises extensive experience in hospitality management, showcasing a comprehensive career in various leadership roles which is crucial for a management position.
- Highlights specific achievements in operational efficiency and guest satisfaction, such as a 35% enhancement in guest experience and a 40% increase in customer satisfaction ratings, demonstrating a result-oriented approach.
- Mentions leadership and team development skills, reinforced by evidence of leading successful teams and conducting effective training sessions, essential for managing teams in a hospitality setting.
- References relevant certifications from esteemed institutions, like the Disney Institute, indicating dedication to enhancing guest experiences and integrating innovative service strategies.
Assistant Hospitality Manager
- Emphasise Leadership Experience: Highlight roles that demonstrate supervisory and team leadership abilities, which are crucial for hospitality management.
- Showcase Customer Service Aptitude: Detail achievements in improving customer satisfaction scores and feedback mechanisms to illustrate a commitment to service excellence.
- Highlight Budget and Inventory Skills: Mention experience in budget management and inventory control, reflecting abilities to enhance efficiency and reduce costs.
- Include Relevant Certifications and Training: Reference courses like "Advanced Food Safety" and "Leadership in Hospitality" to underscore industry-specific expertise and commitment to professional development.
By Role
Hospitality Services Manager
- Highlight Relevant Certifications: The mention of the Pest Management Certification is crucial for roles that prioritise sanitation and pest management, showcasing specialised expertise.
- Showcase Leadership and Results-Oriented Achievements: Demonstrating achievements such as a 25% increase in guest satisfaction and a 40% reduction in complaints highlights strong leadership and the ability to drive positive results.
- Emphasise Cost Management Abilities: The cover letter effectively communicates the candidate's success in reducing operational costs by 20% through strategic resource management, emphasising fiscal responsibility and efficiency.
- Include Language Proficiencies: The inclusion of language skills, especially Spanish, can be beneficial in hospitality roles that require interaction with a diverse customer base.
Hospitality Operations Manager
- Highlighting Relevant Experience: The cover letter effectively showcases over 10 years of experience in hospitality operations, which is crucial for a Hospitality Operations Manager role. This experience is supported with quantifiable achievements, such as enhancing service efficiency and improving guest satisfaction.
- Emphasising Certifications and Education: The inclusion of certifications from reputed institutions like Cornell University and the American Hotel & Lodging Educational Institute, alongside an MBA in Business Administration, strengthens the candidate’s capability and credibility in strategic management within the hospitality sector.
- Demonstrating Leadership and Management Skills: The candidate demonstrates leadership skills through the successful management of personnel and service operations, showcasing the ability to lead teams and drive organisational improvements.
- Showcasing Soft Skills: Essential soft skills such as customer satisfaction, real-time feedback implementation, and active guest engagement are highlighted, underscoring the candidate's commitment to enhancing guest experience and maintaining high service standards.
Hospitality and Events Manager
- Emphasise the extensive experience in event planning and hospitality management, highlighting the candidate's ability to improve guest satisfaction and operational efficiencies.
- Focus on past achievements such as increased client satisfaction rates, successful event coordination, and significant cost savings, showcasing the candidate's value to potential employers.
- Highlight leadership and team management skills by referencing the successful training programmes and the maintenance of high safety and service standards.
- Include recognitions and awards for customer satisfaction and innovation in practices, demonstrating the candidate's commitment to excellence and continuous improvement.
Hospitality and Catering Manager
- Showcasing Industry-Specific Experience: The cover letter effectively highlights Chloe Bell's extensive experience managing catering within the healthcare industry, which is crucial for a Catering Manager role, especially within the NHS.
- Citing Tangible Achievements: Specific achievements, such as the successful reduction of food-related incidents by 30% through allergen management systems and 10% cost efficiency in budget management, provide clear evidence of Chloe's effectiveness and impact.
- Certification and Education Relevance: Mentioning the "Advanced Food Safety and Hygiene Certification" reinforces her specialisation in ensuring quality and safety, a key aspect of healthcare catering, along with her Master's degree, creating credibility and trust.
- Leadership and Staff Development: Emphasising leadership skills through initiatives such as developing Level 2 Food Hygiene training and career progression plans for staff further strengthens her capability to manage and enhance team performance.
Hospitality and Tourism Manager
- Highlighting specialised skills like urban planning and historic preservation, which are critical for roles in economic development and downtown programme coordination.
- Emphasising strategic achievements such as the increased downtown business engagement by 30% and significant grant acquisition, which demonstrate impactful contributions and leadership in previous roles.
- Mentioning relevant educational backgrounds, such as a Master’s degree in Urban Planning, to establish expertise and align with industry requirements.
- Showcasing community collaboration and relationship-building experiences, essential for fostering partnerships and driving community-based initiatives.
Hospitality and Leisure Manager
- Highlighting Industry Experience: Emphasise extensive industry experience, as George does with over 5 years in hospitality, to establish expertise and credibility in the field.
- Showcasing Achievements: Draw attention to quantifiable achievements, such as increasing hotel revenue or securing business deals, to demonstrate proficiency and impact in previous roles.
- Incorporating Relevant Education and Training: Mention relevant qualifications and certifications, like the MBA and sales-related courses, to bolster professional competence and specialised knowledge.
- Emphasising Soft Skills: Highlight skills like team leadership and networking, which are crucial for sales and business development roles, to underline interpersonal abilities essential for success.
Hospitality and Restaurant Manager
- Highlight measurable achievements: Clearly stating accomplishments such as a 20% increase in customer satisfaction and cost savings of £30,000 showcases tangible evidence of the candidate's impact and effectiveness in the operations management role.
- Tailor specific skills to the role: Skills such as team leadership, P&L management, and rotational scheduling are crucial for an Operations Manager in the hospitality sector and are clearly emphasized.
- Emphasise relevant certifications: Mentioning certifications from reputed institutions like Cornell University underscores the candidate's commitment to professional growth and expertise in the field, which is particularly important for leadership roles in hospitality.
- Showcase passion for the industry: The candidate's passion for hospitality innovation and culinary arts signals a genuine interest in the industry, which can lead to more engagement and enthusiasm in the role.
Hospitality and Hotel Manager
- Emphasise Relevant Experience: Highlight positions held that are directly related to hotel management. The roles at Premier Inn and Hilton Hotels & Resorts showcase expertise in leading teams and achieving financial goals, both crucial for a hotel management position.
- Showcase Achievements: Quantifiable achievements, such as a 15% increase in annual revenue and 20% staff retention improvement, provide concrete proof of capability and success in previous roles.
- Include Relevant Education and Courses: Mention relevant educational background and professional courses, like the Master of Business Administration and the course on Advanced Hotel Revenue Management. They demonstrate a strong foundation in both hospitality and business management principles.
- Highlight Language Skills: The ability to communicate in both English and French can be highly beneficial in a globally diverse industry like hospitality. Highlighting this skill can set the candidate apart for roles that might involve international guests or partners.
Hospitality and Guest Services Manager
- Key Achievements Highlighted: The cover letter effectively underscores significant accomplishments, such as enhancing guest satisfaction scores by 35%, which is directly relevant to the role of a Client Services Account Manager and demonstrates tangible results.
- Experience in Leadership and Team Management: The inclusion of past experiences leading teams and improving employee morale by 40% plays a crucial role in emphasising leadership skills that are essential for a managerial position.
- Education and Continuous Learning: The mention of a Master’s degree in Management and courses in Advanced Customer Experience and Leadership in Service Operations shows a solid educational background and a commitment to constant personal and professional development.
- Industry-Relevant Skills and Certifications: Skills such as Operational Efficiency and Guest Satisfaction, combined with certifications in Customer Experience Management, align closely with the job description and reflect a thorough understanding of the role’s demands.
Hospitality and Accommodation Manager
- Highlight Relevant Experience: Chloe's extensive experience in business development and talent acquisition within leading hotel groups like Hilton, Accor, and Marriott demonstrates her strong industry knowledge and expertise, which is crucial for a business consultant role in hospitality.
- Showcase Key Achievements: Emphasise measurable successes, such as improving talent placement by 30% and reducing employee turnover by 15%, to illustrate your effectiveness and impact in previous positions.
- Relevant Education and Certifications: Chloe's MSc in Business Administration and her courses on Digital Recruitment Marketing signify advanced knowledge and continued professional development in strategic business and marketing practices.
- Demonstrate Passion and Commitment: Expressing passions such as "Hospitality Innovation" and "Community Development" personalises the application and shows long-term commitment to the industry.
Hospitality and Facilities Manager
- Highlighting key achievements such as a 15% reduction in operational costs and a significant decrease in workplace incidents (30%) demonstrates effective leadership and problem-solving skills crucial for a Facilities Management Specialist.
- Emphasising certifications like the Health & Safety Compliance Certification showcases a commitment to continuous professional development and expertise in maintaining a safe work environment.
- Providing quantitative evidence of success in sustainability initiatives, such as a 40% increase in recycling rates, aligns well with current trends in facilities management prioritising ecological impact.
- Detailing leadership experiences in managing large teams effectively, supported by measured improvements in team performance (20% increase), showcases essential managerial competencies for this role.
Hospitality and Front Office Manager
- Quantifiable Achievements: The cover letter effectively highlights quantifiable improvements in guest satisfaction, revenue increase, and operational efficiency, demonstrating the candidate's direct impact on business objectives.
- Relevance of Experience: Includes specific achievements from previous roles that are well-aligned with the desired position, showcasing experience in leadership and operational enhancements within hospitality settings.
- Course and Certification Relevance: The mention of advanced courses and certifications in hospitality management and supervision highlights the candidate's commitment to continuous professional development and leadership in enhancing customer service.
- Language Skills: The ability to communicate in both English and Spanish addresses the multicultural interaction aspect of the hospitality industry, setting the candidate apart in a diverse guest environment.
Hospitality and Beverage Manager
- Strong focus on guest satisfaction and service excellence, demonstrated by a 30% increase in satisfaction scores and numerous successful initiatives.
- Proven financial acumen with a track record of increasing revenue by £60,000 and reducing costs by 10% through effective inventory management and supplier negotiations.
- Demonstrated leadership skills, successfully managing and developing large teams while maintaining high retention rates and compliance with health and safety standards.
- Relevant academic background and professional development, including an MSc in Hospitality Management and advanced certifications such as WSET Level 2, which underline industry expertise and commitment to ongoing learning.
Hospitality and Housekeeping Manager
- Emphasising Specialized Experience: Elsie's cover letter effectively highlights over 8 years of experience in luxury hospitality, demonstrating her expertise in leading housekeeping teams and maintaining Forbes cleanliness standards.
- Quantifiable Achievements: The cover letter emphasises quantifiable achievements, such as a 95% guest satisfaction score, a 15% reduction in operational costs, and a 30% improvement in staff retention, which showcases her impact and effectiveness in her roles.
- Relevant Certifications and Education: The inclusion of relevant certifications like Advanced Housekeeping Management and her educational background in Hospitality Management indicates a solid foundation of industry-specific knowledge that supports her suitability for the role.
- Focus on Leadership and Team Development: Elsie highlights her role in training and developing staff, fostering a positive work environment, and supporting career advancements within her teams, which aligns with the team leadership aspect of her managerial position.
Hospitality and Travel Manager
- Certification Highlight: Mentioning the "Advanced Travel Management Certification" offers solid proof of expertise in cost optimisation, directly relating to the responsibilities of managing travel logistics effectively in a corporate setting.
- Specific Skills: Highlighting skills such as "Vendor Negotiation" and "Budget Supervision" showcases the candidate's ability to manage relationships and finance — critical skills for a Travel Manager.
- Experience with Data-Driven Decisions: Emphasising experience with "Data Analytics" and the use of tools like "CVENT" underscores the importance of making informed decisions based on data insights, assisting in the efficient planning and execution of events.
- Problem Solving Achievements: The inclusion of achievements related to crisis management and cost reduction initiatives reflects the candidate's adeptness at addressing challenges and creating value, which are vital in travel and event logistics roles.
Hospitality and Revenue Manager
- Highlight relevant certifications: Emphasising certifications such as "Certified Revenue Management Excellence" indicates specialised skills and a commitment to advanced revenue management strategies, which are crucial for a revenue manager role.
- Showcase industry-specific experience: Detailing experience with tools like Opera and Delphi, along with achievements in revenue growth, showcases expertise in the hospitality industry which is vital for roles involving revenue management.
- Emphasise quantitative achievements: Highlighting specific achievements like percentage increases in revenue and market share demonstrates the candidate's ability to drive measurable results, a key aspect of strategic planning and profit maximisation.
- Illustrate leadership through achievements: Showcasing how leadership led to increased revenue and efficiency highlights not only management skills but also the direct impact the candidate has on business outcomes.
Hospitality and Sales Manager
- Quantifiable Achievements: The cover letter effectively highlights past achievements with concrete numbers, such as a 30% increase in sales and a 25% improvement in client satisfaction, demonstrating the candidate's impact in previous roles.
- Relevant Experience: Focuses on diverse roles in esteemed companies within the hospitality industry, showcasing experience that aligns with the expectations of a Sales Manager role.
- Skill Emphasis: The candidate emphasises key skills such as sales management, client relations, and market analysis, directly correlating with responsibilities typically associated with strategic sales roles.
- Industry Knowledge: Displays a passion for hospitality trends, providing an insight into the candidate's genuine interest and dedication to excelling in the industry.
Hospitality and Marketing Manager
- Luxury and Lifestyle Emphasis: The cover letter effectively highlights the candidate's passion and expertise in luxury lifestyle marketing, which is crucial for roles within high-end hospitality brands.
- Quantifiable Achievements: It includes specific metrics, such as boosting revenue by 20% and increasing direct bookings by 25%, which demonstrate the candidate's impact and success within past roles.
- Relevant Certifications and Courses: The mention of advanced digital marketing strategies courses underlines the candidate's continued commitment to learning and staying current with industry trends.
- Comprehensive Skill Set: References are made to a wide range of skills pertinent to the role, such as cross-functional leadership, social media strategy, and budget management, all of which underscore the candidate's capability to manage complex marketing operations effectively.
Hospitality Manager cover letter example
Sophia Foster
Newcastle, UK
+44 1234 567890
help@enhancv.com
Dear Hiring Manager,
Having followed your company's innovative approach to hospitality management and events, I am eager to bring my decade-long experience in the industry to your team. I have admired your commitment to creating memorable experiences and delivering exceptional customer service, which aligns with my professional values and career accomplishments.
At Marriott International, I led a team of 20 staff members and successfully supervised an event portfolio that generated over \\u00a31.2M in revenue. Through strategic partnerships and a focus on customer-focused solutions, I was able to increase profitability by 20% while also improving customer satisfaction scores by 15%. My role in orchestrating bespoke wedding services further amplified our referral business by 30%, demonstrating my ability to foster long-term client relationships and drive revenue growth.
I would welcome the opportunity to further discuss how I can contribute to your team and bring value to your organization. Thank you for considering my application, and I look forward to the possibility of discussing my candidacy in further detail.
Sincerely,
Sophia Foster, Hospitality Manager
Why this cover letter stands out:
- Industry Experience: Highlighting over a decade of experience in hospitality management showcases the candidate’s depth of knowledge and sets a strong foundation for why they are suited for the role.
- Quantifiable Achievements: Including specific metrics such as revenue generation (\u00a31.2M), profitability increases (20%), and client satisfaction improvement (15%) demonstrates the candidate’s impact and success in previous roles.
- Customer Relationship Building: The mention of enhancing referral business by 30% through bespoke wedding services emphasizes the candidate’s ability to build and maintain long-term client relationships—a crucial skill in hospitality management.
- Alignment with Company Values: Expressing appreciation for the company’s commitment to memorable experiences and exceptional customer service aligns the candidate’s professional values with the company’s goals, making them a strong cultural fit.
Importance of cover letters in the United Kingdom
Cover letters are a crucial tool in making your application personal and engaging.
Here are three reasons why they matter:
- Personalisation: Unlike a CV, a cover letter allows you to show your enthusiasm for the role, giving a more personal insight.
- Addresses details about your career: Whether you’re changing careers or have gaps in employment, your cover letter offers a space to explain these in a constructive way.
- Meeting the job requirements: Your cover letter should be unique and tailored, clearly showing how your skills align with the role requirements.
What UK employers expect from a cover letter
A great cover letter can set you apart when applying for jobs in the UK.
Follow these tips to ensure you make a strong impression:
- Research thoroughly: Spend time delving into the company’s website, social media, and industry news to understand their projects, awards, and future plans. The more specific your knowledge, the better you’ll be able to demonstrate your suitability for the role.
- Reflect their values: Every UK company has its own set of values that guides their culture. Once you’ve identified them, make sure your cover letter reflects how your values and work ethic align with theirs. If they’re known for integrity, emphasise your commitment to ethical practices.
- Tailor your skills: Focus on aligning your most relevant skills with the job description. Look for key terms and priorities mentioned in the advert, and make sure to provide examples of how you excel in those areas.
How to format a hospitality manager cover letter
To get your cover letter's formatting right:
- Use a modern font like Lato, Raleway, or Chivo, rather than the overused Arial or Times New Roman.
- Set your cover letter to be single-spaced with 1-inch (2.5 cm) margins on all sides—our templates are automatically set up for you.
- Ensure both your CV and cover letter are consistent in font style and formatting.
- Always send your cover letter as a PDF to prevent alterations and preserve its layout.
When it comes to structuring your cover letter, follow this sequence: begin with your address and contact details, then the employer's details (i.e. name and address), and the date. Next, start with a personalised greeting, followed by your introductory, body, and closing paragraphs. Be sure to include a sign-off and your signature at the end.
Remember, although Applicant Tracking Systems (ATS) software, which may scan your CV for keywords, won't read your cover letter, it will be reviewed by recruiters.
How to write your hospitality manager cover letter salutation
Imagine you're a hiring manager reading through countless cover letters—which would catch your attention: being addressed directly by name, or reading 'Dear Sir or Madam'?
The first option shows you've made the effort to learn about the company and the role.
To find the hiring manager's name, try LinkedIn, check the company's website, or even reach out to the organisation on social media.
How to write your hospitality manager cover letter intro
Employers do want someone who not only delivers results but does so with enthusiasm.
Thus, a great way to start your cover letter is by showing how your personal passions align with the role.
Highlight one or two aspects of the job description that resonate with you, and explain why this makes you a perfect fit for the company and its culture.
Cover Letter Intro
With over a decade of dynamic experience in creating exceptional guest experiences, I am drawn to [Company Name]'s commitment to sustainability and community engagement, as evident in your award-winning community outreach programmes. I am eager to contribute to your esteemed team by fostering an environment that upholds your reputation as a leader in innovative hospitality services.
RIGHT
How to write your hospitality manager cover letter body
As you reach the body of your cover letter, you might wonder what to write in it.
Our advice? Don’t just copy your CV—choose your greatest achievement and tell its story.
Focus on how you got there using hard and soft skills, describe your involvement, and quantify the results with concrete outcomes.
Remember, recruiters aren’t looking for an epic tale of your career—they want something concise, relevant, and directly addressing their needs.
Cover Letter Body
During my tenure as the Operations Manager at the Grand Oak Hotel, I led a transformative project that redesigned our guest experience programme, significantly elevating our service standards. By conducting extensive market research and leveraging customer feedback, I spearheaded the implementation of a tailored guest engagement strategy. This initiative resulted in an impressive 25% increase in customer satisfaction scores and a notable 30% rise in repeat bookings over an 18-month period.
Integrating these changes required my keen project management skills and a collaborative approach, ensuring seamless coordination across various departments. I orchestrated weekly cross-functional team meetings, which fostered open communication and expedited the resolution of any implementation issues. By empowering staff with comprehensive training modules that enhanced their customer service capabilities, not only did our productivity improve, but employee engagement scores also saw a 15% uplift.
This achievement underscores my ability to drive substantial improvements in hospitality service delivery, precisely the kind of impact I aspire to bring as your Hospitality Manager.
RIGHT
How to write a closing paragraph
Looking to leave a lasting impression with your cover letter closing?
Then, you should certainly end with a promise—one that outlines what you aim to achieve in the role. Ensure your goals are realistic and align with the company’s needs.
You might also include a call to action, enquiring when you can expect to hear back and what the next steps in the hiring process will be.
Cover Letter Closing
Thank you for considering my application. I am eager to bring my expertise in hospitality management to your esteemed establishment and contribute to your team’s success. I look forward to the possibility of discussing how my skills and experiences align with your needs. Please feel free to contact me to arrange an interview at your convenience. I am excited about the opportunity to further discuss my potential contribution to your team and am grateful for your time and consideration.
RIGHT
Conclusion
Crafting an engaging cover letter can significantly enhance the effectiveness of your job application. Always personalise your letter by addressing the hiring manager directly and linking your qualifications to the role's requirements.
Highlight relevant achievements that set you apart and demonstrate your enthusiasm for the company. Maintain a professional format that complements your CV, creating a cohesive and polished application.
