Hospitality Manager Cover Letter Examples & Guide for 2025

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In crafting a compelling cover letter for a Hospitality Manager position in the UK, it's essential to effectively convey your leadership prowess, industry-specific experience, and passion for delivering exceptional customer service. Highlighting relevant achievements and showcasing your ability to manage teams and operations smoothly will set you apart from other candidates. Additionally, personalising your letter by aligning your skills and experiences with the specific needs and values of the prospective employer will demonstrate your genuine interest and suitability for the role.

Congratulations on completing your first cover letter. However, as you look back, you realise it’s simply a copy-paste of your CV.

Repeating your curriculum vitae is a common pitfall that many candidates encounter, making the cover letter redundant.

Your cover letter should provide fresh insights, adding more value to your application. It’s also the ideal space to address career gaps or major transitions that might not be covered in your CV.

In this guide, you’ll learn how to use your cover letter to demonstrate why you’re the best candidate for the role, while confidently addressing your career history and key achievements.

Hospitality Manager cover letter example

Sophia Foster

Newcastle, UK

+44 1234 567890

help@enhancv.com


Dear Hiring Manager,

Having followed your company's innovative approach to hospitality management and events, I am eager to bring my decade-long experience in the industry to your team. I have admired your commitment to creating memorable experiences and delivering exceptional customer service, which aligns with my professional values and career accomplishments.

At Marriott International, I led a team of 20 staff members and successfully supervised an event portfolio that generated over \\u00a31.2M in revenue. Through strategic partnerships and a focus on customer-focused solutions, I was able to increase profitability by 20% while also improving customer satisfaction scores by 15%. My role in orchestrating bespoke wedding services further amplified our referral business by 30%, demonstrating my ability to foster long-term client relationships and drive revenue growth.

I would welcome the opportunity to further discuss how I can contribute to your team and bring value to your organization. Thank you for considering my application, and I look forward to the possibility of discussing my candidacy in further detail.

Sincerely,

Sophia Foster, Hospitality Manager
Why this cover letter stands out:


  • Industry Experience: Highlighting over a decade of experience in hospitality management showcases the candidate’s depth of knowledge and sets a strong foundation for why they are suited for the role.
  • Quantifiable Achievements: Including specific metrics such as revenue generation (\u00a31.2M), profitability increases (20%), and client satisfaction improvement (15%) demonstrates the candidate’s impact and success in previous roles.
  • Customer Relationship Building: The mention of enhancing referral business by 30% through bespoke wedding services emphasizes the candidate’s ability to build and maintain long-term client relationships—a crucial skill in hospitality management.
  • Alignment with Company Values: Expressing appreciation for the company’s commitment to memorable experiences and exceptional customer service aligns the candidate’s professional values with the company’s goals, making them a strong cultural fit.

Importance of cover letters in the United Kingdom

Cover letters are a crucial tool in making your application personal and engaging.

Here are three reasons why they matter:

  • Personalisation: Unlike a CV, a cover letter allows you to show your enthusiasm for the role, giving a more personal insight.
  • Addresses details about your career: Whether you’re changing careers or have gaps in employment, your cover letter offers a space to explain these in a constructive way.
  • Meeting the job requirements: Your cover letter should be unique and tailored, clearly showing how your skills align with the role requirements.

What UK employers expect from a cover letter

A great cover letter can set you apart when applying for jobs in the UK.

Follow these tips to ensure you make a strong impression:

  • Research thoroughly: Spend time delving into the company’s website, social media, and industry news to understand their projects, awards, and future plans. The more specific your knowledge, the better you’ll be able to demonstrate your suitability for the role.
  • Reflect their values: Every UK company has its own set of values that guides their culture. Once you’ve identified them, make sure your cover letter reflects how your values and work ethic align with theirs. If they’re known for integrity, emphasise your commitment to ethical practices.
  • Tailor your skills: Focus on aligning your most relevant skills with the job description. Look for key terms and priorities mentioned in the advert, and make sure to provide examples of how you excel in those areas.

How to format a hospitality manager cover letter

To get your cover letter's formatting right:

  • Use a modern font like Lato, Raleway, or Chivo, rather than the overused Arial or Times New Roman.
  • Set your cover letter to be single-spaced with 1-inch (2.5 cm) margins on all sides—our templates are automatically set up for you.
  • Ensure both your CV and cover letter are consistent in font style and formatting.
  • Always send your cover letter as a PDF to prevent alterations and preserve its layout.

When it comes to structuring your cover letter, follow this sequence: begin with your address and contact details, then the employer's details (i.e. name and address), and the date. Next, start with a personalised greeting, followed by your introductory, body, and closing paragraphs. Be sure to include a sign-off and your signature at the end.

Remember, although Applicant Tracking Systems (ATS) software, which may scan your CV for keywords, won't read your cover letter, it will be reviewed by recruiters.

How to write your hospitality manager cover letter salutation

Imagine you're a hiring manager reading through countless cover letters—which would catch your attention: being addressed directly by name, or reading 'Dear Sir or Madam'?

The first option shows you've made the effort to learn about the company and the role.

To find the hiring manager's name, try LinkedIn, check the company's website, or even reach out to the organisation on social media.

How to write your hospitality manager cover letter intro

Employers do want someone who not only delivers results but does so with enthusiasm.

Thus, a great way to start your cover letter is by showing how your personal passions align with the role.

Highlight one or two aspects of the job description that resonate with you, and explain why this makes you a perfect fit for the company and its culture.

Cover Letter Intro
With over a decade of dynamic experience in creating exceptional guest experiences, I am drawn to [Company Name]'s commitment to sustainability and community engagement, as evident in your award-winning community outreach programmes. I am eager to contribute to your esteemed team by fostering an environment that upholds your reputation as a leader in innovative hospitality services.
RIGHT

How to write your hospitality manager cover letter body

As you reach the body of your cover letter, you might wonder what to write in it.

Our advice? Don’t just copy your CV—choose your greatest achievement and tell its story.

Focus on how you got there using hard and soft skills, describe your involvement, and quantify the results with concrete outcomes.

Remember, recruiters aren’t looking for an epic tale of your career—they want something concise, relevant, and directly addressing their needs.

Cover Letter Body
During my tenure as the Operations Manager at the Grand Oak Hotel, I led a transformative project that redesigned our guest experience programme, significantly elevating our service standards. By conducting extensive market research and leveraging customer feedback, I spearheaded the implementation of a tailored guest engagement strategy. This initiative resulted in an impressive 25% increase in customer satisfaction scores and a notable 30% rise in repeat bookings over an 18-month period. Integrating these changes required my keen project management skills and a collaborative approach, ensuring seamless coordination across various departments. I orchestrated weekly cross-functional team meetings, which fostered open communication and expedited the resolution of any implementation issues. By empowering staff with comprehensive training modules that enhanced their customer service capabilities, not only did our productivity improve, but employee engagement scores also saw a 15% uplift. This achievement underscores my ability to drive substantial improvements in hospitality service delivery, precisely the kind of impact I aspire to bring as your Hospitality Manager.
RIGHT

How to write a closing paragraph

Looking to leave a lasting impression with your cover letter closing?

Then, you should certainly end with a promise—one that outlines what you aim to achieve in the role. Ensure your goals are realistic and align with the company’s needs.

You might also include a call to action, enquiring when you can expect to hear back and what the next steps in the hiring process will be.

Cover Letter Closing
Thank you for considering my application. I am eager to bring my expertise in hospitality management to your esteemed establishment and contribute to your team’s success. I look forward to the possibility of discussing how my skills and experiences align with your needs. Please feel free to contact me to arrange an interview at your convenience. I am excited about the opportunity to further discuss my potential contribution to your team and am grateful for your time and consideration.
RIGHT

Conclusion

Crafting an engaging cover letter can significantly enhance the effectiveness of your job application. Always personalise your letter by addressing the hiring manager directly and linking your qualifications to the role's requirements.

Highlight relevant achievements that set you apart and demonstrate your enthusiasm for the company. Maintain a professional format that complements your CV, creating a cohesive and polished application.

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Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.
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