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Payton Webster
Experienced Account Executive with Commercial Insurance Expertise
john.smith@email.com
Sheffield
Summary
Hardworking and dedicated Account Executive with over 5 years of experience in Commercial Insurance. Proven ability to develop and maintain client relationships, while successfully handling a range of commercial policies. Progress towards ACII certification.
Experience
SME Internal Account Executive
Leading Insurance Broker
Present 
Southampton
Developed and maintained relationships with commercial insurance clients ranging from small to medium enterprise. Managed clients from cradle to grave while maintaining service levels and ensuring client satisfaction.
- •Achieved a 95% client retention rate by providing excellent customer service resulting in the renewal of policies and additional business.
- •Managed a portfolio of over 50 clients which generated over £3 million in premiums over the last year.
- •Successfully wrote new business policies worth over £500,000 in premiums within the first 6 months of the role.
Corporate Account Executive
Insurance Solutions
04/2016 - 08/2018 Nottingham
Generated new business opportunities through lead generation, prospecting and referrals. Developed and recommended a wide range of commercial insurance solutions tailored to meet the specific needs of clients. Collaborated with team to increase revenue.
- •Achieved £1.2 million in new business premiums resulting in a 25% revenue increase within the first year.
- •Developed marketing initiatives and content resulting in a 30% growth in the company's social media following.
- •Managed a portfolio of commercial accounts adding £2.5 million in gross written premiums over 2 years.
Account Executive
Allied Brokers
04/2018 - 08/2020 Nottingham
Assisted Account Managers in the servicing of corporate accounts. Processed policy changes, renewals and cancellations. Managed the claims settlement process for clients.
- •Maintained an average service level rating of 90% while resolving over 100 claims and ensuring timely payment of settlements.
- •Managed renewals exceeding £1 million for a corporate client resulting in a 20% reduction in overall premiums for the client.
- •Earned recognition for exceptional customer service and for going above and beyond to meet clients' needs.
Education
BSc (Hons) in Business Management
University of Leeds
06/2013 - 07/2016 Leeds, UK
Cert CII
Chartered Insurance Institute
06/2016 - 07/2019 London, UK
Strengths
Relationship Building
Built and maintained strong relationships with clients resulting in 70% client retention rate.
Problem Solving
Identified and resolved complex issues with policies, resulting in an increase in client satisfaction rating by 15%.
Collaboration
Collaborated with team members to develop new business strategies, resulting in a 20% increase in sales within the first year.
Skills
Client Relationship Management
New Business Development
Negotiation
Problem Solving
Awards
Excellent Customer Service Award
Received recognition for exceptional customer service and dedication to meeting clients' needs.
Rising Star Award
Awarded for demonstrating exceptional potential and outstanding dedication to achieving results.
Payton Webster
Experienced Account Executive with Commercial Insurance Expertise
john.smith@email.com
Sheffield
Summary
Hardworking and dedicated Account Executive with over 5 years of experience in Commercial Insurance. Proven ability to develop and maintain client relationships, while successfully handling a range of commercial policies. Progress towards ACII certification.
Experience
SME Internal Account Executive
Leading Insurance Broker
Present Southampton
Developed and maintained relationships with commercial insurance clients ranging from small to medium enterprise. Managed clients from cradle to grave while maintaining service levels and ensuring client satisfaction.
- •Achieved a 95% client retention rate by providing excellent customer service resulting in the renewal of policies and additional business.
- •Managed a portfolio of over 50 clients which generated over £3 million in premiums over the last year.
- •Successfully wrote new business policies worth over £500,000 in premiums within the first 6 months of the role.
Corporate Account Executive
Insurance Solutions
04/2016 - 08/2018 Nottingham
Generated new business opportunities through lead generation, prospecting and referrals. Developed and recommended a wide range of commercial insurance solutions tailored to meet the specific needs of clients. Collaborated with team to increase revenue.
- •Achieved £1.2 million in new business premiums resulting in a 25% revenue increase within the first year.
- •Developed marketing initiatives and content resulting in a 30% growth in the company's social media following.
- •Managed a portfolio of commercial accounts adding £2.5 million in gross written premiums over 2 years.
Account Executive
Allied Brokers
04/2018 - 08/2020 Nottingham
Assisted Account Managers in the servicing of corporate accounts. Processed policy changes, renewals and cancellations. Managed the claims settlement process for clients.
- •Maintained an average service level rating of 90% while resolving over 100 claims and ensuring timely payment of settlements.
- •Managed renewals exceeding £1 million for a corporate client resulting in a 20% reduction in overall premiums for the client.
- •Earned recognition for exceptional customer service and for going above and beyond to meet clients' needs.
Education
BSc (Hons) in Business Management
University of Leeds
06/2013 - 07/2016 Leeds, UK
Cert CII
Chartered Insurance Institute
06/2016 - 07/2019 London, UK
Strengths
Relationship Building
Built and maintained strong relationships with clients resulting in 70% client retention rate.
Problem Solving
Identified and resolved complex issues with policies, resulting in an increase in client satisfaction rating by 15%.
Collaboration
Collaborated with team members to develop new business strategies, resulting in a 20% increase in sales within the first year.
Skills
Client Relationship Management
New Business Development
Negotiation
Problem Solving
Awards
Excellent Customer Service Award
Received recognition for exceptional customer service and dedication to meeting clients' needs.
Rising Star Award
Awarded for demonstrating exceptional potential and outstanding dedication to achieving results.
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