2020's Guide to Service Resume Skills

Volen Vulkov Avatar
Volen Vulkov
4 minute read

What phrases to use in my Service resume skills

  • Microsoft Office
  • Excel
  • MS Office
  • Word
  • HTML
  • Java
  • Python

Here’s how to include skills for Service resume

How to use Microsoft Office in your service resume:

Install, upgrade and maintain all Microsoft Office from 2003 to 2013 and Office365 Setup and troubleshoot MS outlook emails and internet Reset, unlock, disable user accounts on Active directory Add machines on Active Directory and join to domain Utilized the latest research, threat intelligence, high-impact training, awareness and advisory solutions to assist our clients to manage their Information Security, IT Governance. Test and implement security countermeasure to protect the confidentiality, integrity, and availability of data Call logging systems Remedy, ARS, Remedy ITSM and Service Now (SNOW) Managing and maintaining off desktops and laptops from Windows XP//7/8 Installation and Support of Multifunction Printers (network printer), local Printers, scanners and faxes To provide technical support; answering support queries offsite, phone or via email. Work on LAN and VOIP network,3G, ADSL, wireless AP’s Install, upgrade, maintain, support Citrix and SAP Also responsible for reviewing service desk tickets, documenting support and diagnostic activities, escalating problems as required, and accurately and effectively resolving and closing assigned tickets in accordance with SLA requirements. Remote Desktop support Mobile device support, Troubleshooting and problem solving of all desktop and laptop related problems Liaison with 3rd party vendors, work according to SLA Exchange server mailbox maintenance including archiving mailboxes Create new users accounts and disabling expired accounts on Active directory Assist in technical upgrading and maintaining of entire desktop systems Support both hardware and software issues Identify and repair hardware and network connectivity issues Support users in the use of computer equipment by providing necessary training and advice. Escalate more complex service issues to the relevant IT personnel. Collect information to analyse and evaluate existing or proposed systems for software and hardware researc

How to use Excel in your service resume:

Created an Excel tool allowing the demand planning team to more accurately maintain an optimal size balance across apparel styles

How to use MS Office in your service resume:

MS Office/O360
Exchange, Server 2003 and 2008
Microsoft XP, Vista and Windows 7/8/10
Skype For Business
Video Calling
Meridio Document Management
Secure Printing/Printer config
Remote Desktop, Remote Assistance
Engineer specific software
Clear Objectives Software
Zendesk
Cherwell Service Management
SAP Crystal reports (Training Certificate)
SCCM
Intune
Adobe Suite
Cisco Umbrella
Meeting room AV setup
Troubleshooting
Management
TeamViewer
Citrix/Citrix Receiver
Android/IOS
Raspberry Pi basics
AutoCAD/Revit
Bluebeam
CAD project management
Acconex
Processes
Backup tape Management
Security CCTV Software
Documenting
Cable Management

How to use Word in your service resume:

Experience with jQuery/Bootstrap,Wordpress frameworks

How to use HTML in your service resume:

Experience with HTML/5,CSS/3, Java Script

How to use Java in your service resume:

Landing Page build leverages mobile responsive designs, compartmentalized CSS, Javascript, AMPscript for reuse and scalability, and jQuery plugins for displaying data in grids and charts

How to use Python in your service resume:

Ansible, PowerShell, Python, Java, Node.js, Meteor, and MongoDB.

How to feature Service resume skills

Technologies
Servers Operating System
Windows Servers 2003 - 2016I IS DNSDHCPFCEHyper-VActive DirectoryGroup PolicyWSUS
Technologies
Online Services
Azure VMAzure AutomationAue SecurityOffice365 all plansExchange OnlineSharepoint OnlineHybrid Solutions
Technologies
Technical Skills
MS VisioMS ProjectSAPSalesforceMainframeMicrosoft OfficeWordpressMS AccessKunversion
Technologies
SAP Oracle PeoplesoftSiebelSQLACCPACMS ProjectExcelDoors
You can also take a look at how to write a properservice resume.

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