Must-Have Resume Skills for Helpdesk

Volen Vulkov Avatar
Volen Vulkov
4 minute read

Use our AI pre-written phrases to show off your Helpdesk skills for resume]

  • Active Directory
  • SQL
  • Linux
  • Python
  • CSS
  • HTML
  • VPN

What phrases to use in my Helpdesk resume skills

How to use Active Directory in your helpdesk resume:

Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required

How to use SQL in your helpdesk resume:

Análisis, Manejo y Explotación de Datos (SQL Server, MS Excel, MS Access)

How to use Linux in your helpdesk resume:

Increased knowledge of different imaging processing units, Linux and virtual machines

How to use Python in your helpdesk resume:

Desarrollo de Modelos de Riesgos en Python (Modelos VAR)

How to use CSS in your helpdesk resume:

Learned to program C#, ASP .NET, CSS, HTML through Microsoft courses and on-the-job

How to use HTML in your helpdesk resume:

Single-handedly delivered company intranet from basic read-only HTML pages, to full collaboration suite utilising SharePoint 2007

How to use VPN in your helpdesk resume:

Administración de Windows Server, Active Directory, Group Policy Object. Administración de ambientes virtualizados con Hyper-V. Backup y Restauración. Administración de Firewall (Fortinet) VPN . Monitoreo y Análisis de rendimiento de Infraestructura Tecnológica. Definición y documentación de los procesos y políticas de Administración de TI. Administracion de Central Telefónica (Asterisk). Supervisión de Atención de Soporte Técnico. ITIL Administración de Gestión de incidencias y Troubleshooting general en el área de IT infraestructure a nivel regional. Gestión de Inventario de equipos y periféricos. Planificación y de entrega de equipos y recursos tecnológicos.

How to describe your Helpdesk resume skills

NetworkingSoftware TestingSoftware DocumentingPHPRAD ProgrammingSQL SyntaxWin AdminISA/Exchange AdminHP InsightAgilityBusiness Process Analysis
Social Media
TwitterInstagramPinterestFacebookPeriscopeLinkedinConstant ContactGoogle+YouTubeMeetupSocial Media Scheduling Tools
Microsoft OfficeWordExcelPublisherPowerpointAdobePhotoshopGoogle AppsWordpressDatabase ManagementQuickbooks
MPLSTCP/IPEthernetFibreRoutingSwitchingBasic Juniper FirewallsAdvanced Troubleshootingdeep knowledge and understandingCisco WirelessAironetL2VPNL3VPNCarrierEthernetVoiPDSL / Copper / DSLAM
You can also take a look at how to write a properhelpdesk resume.

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