20+ Resume Skills for Help Desk in 2020 [How To & Examples].

Volen Vulkov Avatar
Volen Vulkov
4 minute read

How to feature Help Desk resume skills

  • Active Directory
  • HTML
  • CSS
  • DNS
  • Java
  • SQL
  • Office 365

Use our AI pre-written phrases to show off your Help Desk skills for resume]

How to use Active Directory in your help desk resume:

Responsible for the design, implementation and management of the network systems infrastructure. (Domain Controllers, Group Policy, Active Directory, MS Exchange, etc.)

How to use HTML in your help desk resume:

Created department web site. Developed, authored and maintained over 200 interactive HTML documents

How to use CSS in your help desk resume:

Provided first-level client support (Hauwei, Ericsson...)

How to use DNS in your help desk resume:

Configuração de Windows Server 2008 (ADDS, DNS, DHCP, Print Services, GPO, Permissões e Quotas NTFS, e mais)

How to use Java in your help desk resume:

Desenvolvimento Web com Java (Struts, Sring Boot), JavaScript, HTML5, CSS3 e Android.

How to use SQL in your help desk resume:

During period, managed clients existing network and supported end users with their IT support needs including but not limited to PC, laptop, printer, software, SQL SERVER, Active Directory, Accounting software (MAS90), SMS Scale software, Crystal Reports, Exchange Services, and network infrastructure needs

How to use Office 365 in your help desk resume:

Responsible for the evaluation, implementation and support for all software applications and updates (Fiserv Products, Office 365, Windows 7 / 10, etc.)

Here’s how to include skills for Help Desk resume

ZendeskTeamWorkHarvestCalendlyG SuiteOutlookZoom
JiraSalesforceAtomSlackMailChimpJD EdwardsQuickbooksExcelPowerPointMicrosoft WordCustom Admin ConsolesHeat Ticketing
C#C++Unit testingNodeJSMongoDBMS SQL ServerSQLiteData structures and algorithmsASP.NET MVC
U.S. Air Force , Various Locations
Sr. Network Engineer 1995-98Unix Administrator/Network Engineer 1994-95Software Development Team Lead 1993-94Database Administrator 1992-93Mainframe Support Specialist 1991-92Systems Support Specialist 1988-91Service Technician 1986-1988
You can also take a look at how to write a properhelp desk resume.

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