Disputes in the workplace happen; very often for some of the most trivial things.
They can alienate people - where you suddenly feel like the person, who you see every day right across your computer screen, is on another planet.
That's why employee relations can be one of the most fundamental HR skills to foster relationships and teach teams how to work better together.
This communication and interpersonal function deals with:
- operations management - installing strategies to improve individual performance
- employment contracts - explaining compensation and benefits
- conflict resolution - assessing, counseling, and solving issues pertaining to employee relations and labor issues
- learning and growth - promoting employee health and wellbeing
Employee relations usually aim to increase efficiency, team spirit, and motivation by preventing possible disasters, based on individual behavior.
Why are employee relations important on your resume
Here are some U.S. Bureau of Labor Statistics - by 2030, the employee relations field is expected to grow by another 9%.
What this means for professionals is that there is a rising demand for this particular skill set, which will also provide an opportunity for better compensation for skilled professionals.
And as to why employee relations are important to organizations - imagine an office where there's no meditation and counselling on HR matters.
There will be:
- constant conflict regarding room temperature, office desks, responsibility, etc.
- ever-rising confusion about salaries and expectations.
A side effect of this toxic space is a disgruntled work force and nothing getting done at the end of the day.
That's why employee relations serve as a north start to guide those stormy, interpersonal relationships towards a better (and more productive) work environment.
What skills, activities and accomplishments help you highlight your employee relations
Choosing which skills would best show your employee relations should be based on the job description and your experience. Some of the more popular ones you could write about are:
Communication skills: effective interpersonal relationships are at the heart of any happy workplace. As an employee relations specialist, it's your role to ensure the dissemination of all relevant information, whether that's via emails and newsletters; phone calls and presentations.
Make sure your resume can pinpoint instances where you've had to spread helpful guidance around the office, focusing on accuracy and speed.
Labor laws and regulations knowledge: employee relations professionals must ensure that their organization complies with employment policies and regulations (e.g. the Fair Labor Standards Act). Legal frameworks always require professionals to stay updated with the latest regulations.
On your resume, you can list the latest courses, workshops, or training seminars you've taken to make sure your knowledge is relevant.
Investigation and assessment skills: to any dispute, there are always two sides. Working in employee relations, it's your duty to gather all the facts and look into the detail of the matter, before you can analyze the case.
Mention on your resume how you stay impartial, using different frameworks to settle human resources-related disagreements.