Think of your favorite person at work. What is the top quality that makes them so special?
If you said ‘the fact that they listen to me without judging’, then you’ve got an idea of what empathy is and how important it is in the workplace.
In other words, empathy is the ability to understand others, sense their emotions, and relate to their feelings and experiences. All this, without even the slightest bit of judgment.
However, explicitly mentioning empathy on your resume is not something we advise you to do. Due to the fact that it’s a soft skill, it’s better to demonstrate it through your experience, accomplishments, and certifications.
Why is empathy wanted by recruiters on your resume
Unlike things like being good at MS Excel or knowing your way around numbers, empathy is more of an expectation toward your behavior, rather than a skill per se.
Thus, adding it plainly to your resume skills section might sound shallow and irrelevant.
Nonetheless, finding a proper way to highlight it is important for making a strong first impression.
The reason for this?
Well, highly empathetic people are considered to be way better at interpersonal communication, teamwork, and leadership. They are also considered good for the overall work environment by bringing out the best in others.
In short, empathy has recently gained momentum as one of the top soft skills recruiters want prospective employees to have, as it leads to increased productivity and well-being for all.
But how do you highlight your high consideration for other people’s feelings and opinions without sounding boastful?
Well, by linking it to your experience and your ability to inspire lasting change.
Let’s look at some good ways to do this!
What skills, activities and accomplishments help you highlight your empathy
There are different skills that arise from your ability to empathize with others. Generally, they are related to:
- Verbal & non-verbal communication: accepting others’ perspectives and allowing them to express opinions that contradict yours requires a high level of empathy. Add some active listening to the mix, and you get the perfect opportunity to generate new ideas and increase productivity!
- Teamwork & leadership: being empathetic toward others is crucial for both teamwork and leadership. Understanding the feelings of your colleagues demonstrates how much you value them. What’s more, it helps you avoid conflict and sustain morale.
- Open-mindedness & adaptability: the ability to understand others stimulates your ability to handle change and adapt to new situations. Empathy also helps you deal with various people, thus building your resilience and open-mindedness.