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Documentation Skills: Example Usage on Resumes, Skill Set & Top Keywords in 2024

Including documentation skills on your resume signals to recruiters that you are thorough and adept at record-keeping, highlighting your ability to manage detailed information effectively. Dive into the guide below for smart strategies to refine your resume and discover powerful synonyms to showcase your competencies.

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Documentation skill refers to the ability to create, manage, and organize documents effectively. This skill is crucial in many job roles, as it can involve everything from writing reports to keeping records and making sure important information is easily accessible. Good documentation helps maintain clarity, aids communication, and supports a company's operations. Adding this skill to your resume can demonstrate your organizational abilities and attention to detail, showing potential employers that you can handle essential record-keeping and written communication tasks.

However, there are some drawbacks to highlighting documentation skill on your resume. One issue is that it's a very broad term which might not stand out to an employer, unless you specify the types of documentation you're experienced with and how it's relevant to the job at hand. Simply listing "documentation" could be seen as too vague. It might be more effective to illustrate how you've used this skill through specific examples or by tying it to particular outcomes or achievements within your previous roles. This approach can provide a clearer indication of your expertise and the value you can bring to the company.

In this article, you will learn:

  • Examples of good and bad ways to present documentation skills on your resume.
  • Synonyms that can be used as alternatives to the term "documentation skill."
  • Different ways to rephrase and describe documentation skills for greater impact.

Misusage of documentation on resumes

Highlighting documentation skills on a resume is crucial when applying for roles that demand precision and clarity in communication. However, these skills must be presented effectively to capture a recruiter’s attention. Sometimes, job seekers overstate their abilities or use inappropriate examples, diminishing the impact of their actual capabilities.

  • In the summary section: "I have superhuman documentation skills, capable of documenting anything and everything with zero mistakes ever made." (Overstates ability in an unrealistic manner)
  • In the experience section: "Used standard document skills to create basic text documents." (Uses vague language that doesn't convey specific experience or proficiency)
  • In the achievements section: "Awarded 'Best Documenter' in my department." (Lacks context or detail about what the award signifies or how it was achieved)

How to demonstrate documentation skills on your resume

  • Detail your experience with specific documentation tools and software, showing your proficiency in programs like MS Office, Google Docs, or Adobe Acrobat.
  • List any relevant certifications or training, such as technical writing courses or document management systems, that demonstrate your knowledge in the field.
  • Highlight examples of complex documents you've created or contributed to, such as manuals, SOPs, or reports, to show your ability to convey information clearly.
  • Include any feedback or results, like improved efficiency or compliance, which show the impact of your documentation on an organization.
  • Describe situations where you've had to update and manage documents based on changes in procedures, regulations, or software, exhibiting your flexibility and attention to detail.

Example 1: Demonstrate documentation in the experience section

Senior Graphic Designer
Innovative Design Solutions
San Francisco, CA
  • Led the redesign of the company website, enhancing user interface and doubling visitor interaction.
  • Collaborated on a client project that resulted in a 30% increase in sales due to improved product packaging design.
Marketing Coordinator
Fresh Market Inc.
Austin, TX
  • Spearheaded a digital marketing campaign that brought in an additional 20,000 monthly website visits.
  • Initiated a customer feedback program that reduced churn rate by 15% in the first year.
Project Manager
Tech Solutions Inc.
Seattle, WA
  • Managed a team of developers and designers to successfully deliver a mobile app which increased client engagement by 40%.
  • Oversaw budget of $2M for a software development project, finishing 10% under budget while meeting all milestones.
  • Be specific by including the position held, company name, time of work, and location.
  • Show real results with numbers; for example, describe how your efforts led to sales increases or improved metrics.
  • Mention special projects or significant regular tasks that display your skills and the value you bring.
  • Vary the language in each bullet point to paint a broad picture of your versatile skill set.
  • Use active verbs to give a strong sense of your contributions.
  • Connect achievements to business objectives to show how your work impacts the company.

Each sentence in your resume should pack a punch and tell the hiring manager something important about your experience. By being direct and emphasizing tangible outcomes, you show potential employers exactly what you can bring to the table.

Example 2: Demonstrate documentation in the summary section

With over 8 years of experience, I bring to the table a proven track record of enhancing operational efficiency by leveraging my advanced expertise in Excel and data analysis. My biggest career triumph includes revamping the data infrastructure for a Fortune 500 company, which led to a 20% increase in productivity. I am eager to apply my data management skills to achieve concrete results, and I am passionate about leveraging analytical tools to solve challenging problems.
  • Highlights a specific and major career accomplishment, providing tangible evidence of past success.
  • Describes the candidate's advanced proficiency in Excel, indicating practical skills relevant to the job.
  • Displays a considerable amount of professional experience, giving the candidate credibility.
  • Demonstrates enthusiasm for problem-solving, hinting at a proactive and results-driven attitude.
  • Avoids overused jargon, making the summary more authentic and approachable to the reader.

Example 3: Demonstrate documentation in the achievements section

Led Team in Major Project Deployment
Guided a team of 10 in launching a new software deployment that resulted in a 20% increase in productivity for the client.
Exceeded Sales Goals by 150%
Spearheaded a regional sales initiative that led to a 150% achievement over the projected annual sales goals.
Improved Customer Service Satisfaction
Revamped customer service protocol which reduced call waiting times by 35% and improved customer satisfaction ratings from 75% to 90%.
  • Titles are concise and convey the essence of each achievement.
  • Descriptions provide specific numbers that quantify the achievements.
  • Real work situations are highlighted to give context for the results.
  • The achievements avoid vague terms and focus on concrete outcomes.
  • The use of "showDescription" indicates detailed information is readily available.
  • Strategy in accomplishments is indicated by verbs such as "led," "spearheaded," and "revamped."

What are the relevant certifications for documentation skills on resume

If you're keen on boosting your proficiency in creating and managing professional documents, consider these certifications:

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The top 5 certifications for gaining documentation skills expertise:

  • Certified Professional Technical Communicator (CPTC) - Society for Technical Communication (STC)
    This certification demonstrates your ability to develop and deliver technical information effectively. It can help you refine your technical writing skills.
  • Microsoft Office Specialist (MOS) - Microsoft
    The MOS certification validates your expertise in Microsoft Office applications, which are fundamental for creating business documentation. It's essential for fine-tuning your skills in Word, Excel, and other MS Office tools.
  • Project Management Professional (PMP) - Project Management Institute (PMI)
    With a focus on project documentation, the PMP certification shows you can handle project-related documents efficiently, providing you with techniques for effective planning and execution.
  • Adobe Certified Expert (ACE) - Adobe
    The ACE certification proves your proficiency in Adobe's software, often used for document design and multimedia integration, making your documentation visually appealing and dynamic.
  • Professional Writing Certificate (PWC) - Various Universities
    This certificate provides comprehensive writing training, sharpening your ability to communicate through writing, which is crucial for producing clear and concise documents.
  • Top skills people add together with documentation skill on resume:

    technical writing



    data analysis

    project management

    software proficiency

    quality control

    information technology

    workflow development

    process optimization


    attention to detail

    critical thinking


    time management








    Most relevant jobs for documentation skills

    Documentation skills are essential across various industries for recording, managing, and conveying important information. These skills support clarity, legal compliance, and enable efficient knowledge transfer. Professionals who excel in documentation help businesses stay organized and compliant with regulations, and they facilitate effective communication within and outside the organization. Here is a list of job titles where proficiency in documentation is particularly valuable:

    Key takeaways

    • Documentation skill is valuable for your resume because it demonstrates your ability to record and maintain information accurately.
    • Common misuses of documentation skill include over-documentation and not respecting privacy; you can avoid these by understanding the needs and maintaining ethical standards.
    • Showcase documentation ability on your resume by listing experiences where you've effectively maintained records or created reports.
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    Volen Vulkov
    Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about a career change, development, and how to stand out in the job application process.