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Client Relations Skills: Example Usage on Resumes, Skill Set & Top Keywords in 2020

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Volen Vulkov
4 minute read

Client relationships are at the heart of nearly every business and organization. And strong client relations skills are key to building and maintaining long-lasting business relationships. They help bring on new clients. They increase customer loyalty. And an account manager can’t expect to succeed without impeccable client relationship skills.


See examples of how Client Relations is used in resumes:

Experience
Project ManagerTeqto Ltd.
Jan/2014 - Feb/2019
Built solid client relationships which traslated into a $1M increased turnover through follow up projects
Nurtured Client Relationships for 10 Offices in the State of California
Determined strategic direction for State Farm B2C eCommerce web applications/pages
Managed large technical teams to execute B2C eCommerce agile projects
Gathered business requirements and business rules from key B2C eCommerce stakeholders
Assigned as an NCOIC for 3rd shift maintenance operations

Client Relations fundamental skill set:

  • Ability to build and maintain relationships with potential and current customers
  • Excellent written and verbal communication skills. Communication should always be through the client’s preferred method and they should never feel left in the dark.
  • Ability to lead meetings and communicate professionally and positively.
  • Stay organized and be able to answer questions about project milestones.
  • Listen to clients; understand their needs, talk with words they’ll understand, lead with empathy, and ensure you’re both on the same page.

What jobs require Client Relations skills:

  • Project Manager
  • Director, Client Services
  • Account Manager
  • Regional Manager Of Training, Learning, & Development
  • Head Of Consulting & Research
  • Sotheby's International Realty
  • Commercial Coordinator
  • Vp Media Director
  • Associate Director
  • Berkshire Hathaway Homeservices

Read our article on how to add language skills on resume for additional tips and tricks.


Client Relations skills courses and certificates:


Here are the top related skills to Client Relations:


Client Relations popularity over time:


Go through our full resume header guide for extra insights.


About this report:

Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com.

While those skills are most commonly met on resumes, you should only use them as inspiration and customize your resume for the given job.

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