INDUSTRY STATS
According to the U.S. Bureau of Labor Statistics, Wholesale & Manufacturing Sales positions are at a 5% growth rate, which is slower than average. With that said, there are currently 1,625,700 jobs in the market right now. The total number of jobs is expected to increase by 77,600 to 1,703,300 in the period of 2020-30.
What’s more, the median annual wage for the Wholesale & Manufacturing Sales jobs was $65,420 in May 2020. The lowest 10% earned less than $31,950, and the highest 10% more than $129,200.
Our conclusion? The Wholesale & Manufacturing Sales job market is wide open for candidates.
Top Shop Manager sections that make the best resume
- Header
- Professional summary
- Experience (with numbers and results)
- Relevant skills
- Education
- Certifications
How to write a Shop Manager resume experience section
Shop Manager Resume’s Job Experience Checklist:
- Use 4-6 bullet points per job title;
- Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
- Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
- Start each sentence with a power verb and avoid overused buzzwords;
- Use either C-A-R or S-T-A-R methodology, when describing your experience.
The work experience samples below come from real Shop Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:
- HOW IN INCREASE THE WORK QUALITY
- APPROACHING THE DIFFERENT TYPE OF CUSTOMER
- MANAGING THE BODY SHOP
- HOW TO INCREASE THE REVENUE FOR THE COMPANY
- HOW TO IMPROVE THE WORKING ENVIRONMENT
- Enforced SOP in stock receiving and transfer, safeguard stock movement to avoid stock loss due to improper handling
- Conducting stock inventory and price-checks to ensure products in store are correctly priced and report any stock discrepancy immediately
- Provided updates on daily and monthly sales target Ensuring targets are met and sales are recorded daily and inventories are updated
- Train and build a team of customer service and sales oriented staffs and by leading an example
- Responding to customer complaints and comments, ensure standards for quality service are met
- Contact with customers and stores for promotion Preparing monthly roster for staffs
- Basic HR duties, dealing with staff leave and MC claims
- finding and contacting potential clients meetings with suppliers and clients
- handling basic financial matters
- order processing for our online marketplace
- monitoring the manufacturing processes
- managed a production team of 10 people during Covid-19 lockdown. On my request, I underwent training in manufacturing - how to complete a process by myself from the beginning to the final product. I firmly believe that in order to understand something in depth, you need to at least try doing it yourself
- Coordinated and oversee the day to day operations of the store including employee management, store promotion, ordering, stocking, unloading truck, customer relations, employee relations, training and supervise about 16 full and part time employees.
- Awarded for top performance for achieving a perfect score on our end of year reviews 2013 and 2014.
- Achieved lowest shrink in our district of 0.03% and ran a 30% increase in sales for 2016 as a store manager.
- Trained and provided our district with six successful store managers who were promoted out of my store.
- Chosen to open new retail locations in several countries.
- Main Responsibilities
- Manage & motivate (8 member’s store team) to maximize store performance and ensured high levels of customer satisfaction through excellent service
- Responsible for all sales, operational and profit & loss aspects of the store
- Administrating the responsibilities to staff, administer store KPIs and monitor performance of staff on regular basis
- Maintain outstanding shop condition, reported on buying trends, customer needs and sales analysis
- Maintain and oversee accuracy of records associated with cash, receipts, petty cash, inventories, and employee attendance
- Key Achievement
- Successfully oversaw the startup of a new shop
- Manage staff, preparing work schedules and assigning specific duties.
- Plan and direct activities such as sales promotions, coordinating, with other department heads as required.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare budget and approve budget expenditures.
- Proactively build and maintain customer relationships.
- Schedule Product Knowledge sessions with various sales representative.
- Recruit, interview, hire, and train retail sales staff as required.
- Managing a sales team of 6 people.
- Complete store administration and ensure compliance with policies and procedures.
- Assist the manager in organizing and planning monthly and personal targets.
- Ensure schedules.
- Monitor and maintain store inventory.
- Responsible for ensuring high standard of presentation in the store, focused on maximizing the customers shopping experience.
- Communicate with clients and evaluate their needs.
- Deal with all issue that arises from staff or customers.
- Planning and effecting preventive maintenance schedules of various network elements to increase network up time and equipment reliability.
- Hired, trained, and managed a team of 25 employees and especially managing engine and gear box works.
- Implemented the strategic goals and objectives of the organization in company activity areas, increasing revenue with 45%
- Increased off season profits by 12% in workshop
- Established strong partnerships with more than 50 suppliers and ensured win-win situations for sustainable business relationships
- Established a team with different roles in improving the workshop in mozambique.
- Able to handle and solve any trucks/ vehicles with major breakdowns
- Managed the whole trucks fleet of 780 - models & Scania / howo & Renault.
- Functioning as the Lead head for ensuring that the down time should be minimized.
- Responsible for conducting PLC control, Hydraulic and electrical/ electronic trouble shooting of all excavators, Dozers and wheel loaders individually.
- Designing, implementing and monitoring effective procurement schedules along with finalizing the specifications of the spare parts and establishing the quality & quantity mimits.
- Established relationships with production companies for on-site filming and served as technical advisor and helped the company grow more with startegies.
- Dealer of XCMG products and FAW trucks.
- Erection and Commissioning of new machines, carrying mandatory services, troubleshooting of equipments like Hydraulic excavators, Dozers, Motor graders and Wheel Loaders.
- Planning and effecting preventive maintenance schedules of various network elements to increase network up time and equipment reliability.
- Promoted to Mozambique to develop business and to increase the expansion of trucks through operations.
- Increased sales two consecutive years (11% in 2019, and +2.5% in 2020)
- Wrote, proposed, and managed an annual budget of $35,000
- Implemented the strategic goals and objectives of the organization in company activity areas, increasing revenue with 45%
- Increased off season profits by 12%
- Established strong partnerships with more than 50 suppliers and ensured win-win situations for sustainable business relationships
- Established a team of 10 people with different roles like marketing and tour guiding
- Strategized human working relations and policies with the team which increased productivity by 10% monthly on average
- Managed the whole trucks fleet of 780 - models & Scania / howo
- Functioning as the Lead head for ensuring that the down time should be minimized.
- Responsible for conducting PLC control, Hydraulic and electrical/ electronic trouble shooting of all excavators, Dozers and wheel loaders individually.
- Handled Hyundai excavator 210LC, 220LC, 360LC, Motor garder GR215, Wheel loader ZL50G, XCMG truck mounted cranes and vibrator roller.
- Established relationships with production companies for on-site filming and served as technical advisor, increasing total revenue by over $20,000
PRO TIP
In writing your Shop Manager resume, you will no doubt want to list your previous duties - as you should. But steer clear of just listing your duties, instead of your achievements. Make your resume stand out by communicating what you have done, and not merely what the job needed you to do.
Action Verbs for your Shop Manager Resume
Recommended reads:
Shop Manager Resume Skills’ Tips & Tricks to Impress Recruiters
Resume Skills Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Shop Manager resume
- Salesforce
- MS Office
- CRM
- Forecasting
- Cold Calling
- Business Development
- Customer Service
- Project Management
- Relationship Building
- Time Management
- Storytelling
- Research / Information Gathering.
- Critical Thinking
- Problem Solving.
- Tech Savvy
- Networking
PRO TIP
Avoid getting sidetracked by Applicant tracking software by including a tech skills' section matching the job description and your own qualifications.
Recommended reads:
Shop Manager Resume Header: Tips, Red Flags, and Best Practices
CHECKLIST For Your Shop Manager Resume Header
- Your name and surname in a legible and larger resume font
- The job title you’re applying for or your current job title as a subheading to your name
- Link to your portfolio or online profile, such as LinkedIn
- Address (City and State for the US; just your city for rest of the world)
- Email address
- Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)
Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:
- first.last@gmail.com
- last.first@gmail.com
- firstlast@gmail.com
- f.last@gmail.com
- first.l@gmail.com
Recommended reads:
PRO TIP
Some companies, states, and countries have policies about identifying information like photos on your Shop Manager resume. Be sure to check all the relevant rules before submitting yours. If you’re in doubt, you can always try contacting the company’s HR department to ask for their policy.
Shop Manager Resume Summary Best Practices
Checklist: What to include in your Shop Manager resume summary:
- Years of experience;
- Highlight top 3 skills and proficiencies;
- One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
- Use short, direct sentences - but no more than three - to keep the HRs interested.
Resume Summary Formula:
PRO TIP
Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Shop Manager experience section. Give examples like how your work benefited each employer.
Recommended reads:
Listing Your Education, Certifications and Courses
Resume Education Section Checklist:
- Ensure your hard skills section (including technologies) are exactly matching the job description.
- Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
- Find a way to showcase your skills beyond the skills section.
- Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Certifications for your Shop Manager resume
Recommended reads:
PRO TIP
There are dozens of certifications that you can claim as a Shop Manager. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.
Shop Manager Resume: Additional Writing & Formatting Tips
There are three basic resume formats you can choose from:
- Reverse-chronological resume format;
- Functional resume format;
- Hybrid (or Combination) resume format;
The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.
Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.
Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.
Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.
Shop Manager Resume Summary best practices
Here are more resume tips regarding your layout and style:
- Clear and legible 12p resume font size;
- Use 10’’ resume margins - that’s default for a great resume design;
- Use a one-page template resume length if you’ve got less than 10 years of experience; otherwise, opt for a two-page resume;
- Save your resume as PDF before sending it to the recruiter.
To take it a step further, check out how your resume can stand out without leaning too much on the creative side.
Recommended reads:
PRO TIP
If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.
Other sections to include in your resume
Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Shop Manager resume:
Shop Manager Resume: How to Make Yours More Creative & Stand Out
When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Shop Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
What Makes a Great Shop Manager Resume: Key Takeaways
- Choose a resume layout that sends the right message across and fits your current career situation;
- Create a resume header that shows your desired job title, and easy to find contact numbers;
- Be specific about your experience, accomplishments and future goals in your summary;
- Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
- List soft skills backed by examples;
- Add all of your technical skills and certifications that you have and match the job description;
- Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
