Average resume stats for your industry
Words
345
Pages length
1.7 p
Job titles per resume
3.7
Bullet points per job title
8.7
Experience
6.8 years
Top Skills for Services Director resume
HARD SKILLS
  • Public Speaking
  • Digital Solutions
  • Technical Skills
  • Spreadsheets
  • Point of Sales Systems
SOFT SKILLS
  • Transparency
  • Communication
  • Delegation
  • Decisiveness
  • Empowering
Resume Example Fold Background
Resume Background
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INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Top Executives positions are at a 8% growth rate, which is as fast as average. With that said, there are currently 2,704,400 jobs in the market right now. The total number of jobs is expected to increase by 209,500 to 2,913,900 in the period of 2020-30.

What’s more, the median annual wage for the Top Executives jobs was $107,680 in May 2020. The lowest 10% earned less than $45,850, and the highest 10% more than $208,000.

Our conclusion? The Top Executives job market is wide open for candidates.

Top Services Director sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write a Services Director resume experience section

Services Director Resume’s Job Experience Checklist:

icon book open

  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

The work experience samples below come from real Services Director resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
Client Services Director
Quads
2019-2021
  • Management des talents d'un service composé de 11 personnes.
  • En charge du recrutement des commerciaux du group Herezie.
  • Materne : Définition de la politique RSE PomPotes et lancement d'un nouveau produit complètement pensé pour les pre-ados.
  • Harry's : Mise en place de la nouvelle plateforme de marque "c'est extraordinaire le quotidien". Conception d'un programme digital GYGP "Good for You, Good for the Planet".
  • Essilor : Lead monde du lancement de Crizal Sapphire 360 (Big Idea, naming, campagne intégrée - print, vidéo, digital, réalité virtuelle pour les magasins...) et de la campagne de sensibilisation sur les dangers de la route liés à la vision, en partenariat avec la FIA. http://goo.gl/HX8zjo
  • Darjeeling : Storytelling sur le lancement de nouvelles collections, plan d'action commercial (une nouvelle vitrine tous les 15 jours).
Work Experience
Professional Services Director - Asia Pacific
Smash Tech
2019-2021
  • wrwe
  • 2d2
  • 2ed2ed
Work Experience
Services Director
Schmeler LLC
2015-2017
  • Aligning and merging the existing service operations teams;
  • Working with stakeholders across Cinos to mature existing processes that support the new combined service operations team;
  • Devising a managed services strategy that aligns with the organisations AV and Collaboration strengths, whilst also supporting the expansion of the organisations product and solutions set;
  • Maturing service management practices to support the existing and expanded managed services portfolio;
  • Leading service management activities within all high priority customers;
  • Managing service transition activities for complex support agreements;
  • Leading the delivery of the organisations Refero platform into multiple NHS trusts;
  • Leading pre-sales activities associated with managed services and support opportunities.
Work Experience
Services Director
Aexie Swarm
2015-2019
  • Merging existing and initially disparate service operations teams to an aligned operational framework (including adoption and deployment of processes aligned to ITIL and COBIT Service Management Frameworks);
  • Achieving Cisco Gold Provider status (Jun-21), with ISO 20000 certification targeted for Sept-21. These have/will be achieved alongside recertification of existing ISO 9001:2015/27001:2013 and Cyber Essentials Plus accreditations;
  • Management of a global team of service operations staff and technical leads who are aligned to the delivery of support and managed service contracts;
  • Working with stakeholders across the Cinos organisation to mature existing processes that support the new combined service operations team;
  • Devising a managed services strategy that aligns with the organisations AV and Collaboration strengths, whilst also supporting the expansion of the organisation's IT services-based product and solutions set;
  • Designing and deploying multiple support and managed service products/solutions that support the organisations services strategy;
  • Design, implementation and management of a revenue retention/renewals process (led by the Service Management team), designed to streamline and improve the focus on customer and account development alongside overall account profitability;
  • Maturing service management practices to support the existing and expanded managed services portfolio;
  • Establishing and leading service management activities within all high priority customers;
  • Working with C-level contacts within the customer base to ensure on-going service improvement and value-delivery;
  • Managing service transition activities for complex support agreements;
  • Leading pre-sales activities associated with all managed services and support opportunities;
Work Experience
Services Director
Candor Corp
2009-2014
  • Merging existing and initially disparate service operations teams to an aligned operational framework (including adoption and deployment of processes aligned to ITIL and COBIT Service Management Frameworks);
  • Achieving Cisco Gold Provider status (Jun-21), Microsoft Gold Partner status (Jun-20) with ISO 20000 certification targeted for Sept-21. These will be achieved alongside recertification of existing ISO 9001:2015/27001:2013 and Cyber Essentials Plus accreditations;
  • Management of a global team of service operations staff and technical leads who are aligned to the delivery of support and managed service contracts;
  • Working with stakeholders across the Cinos organisation to mature existing processes that support the new combined service operations team;
  • Devising a managed services strategy that aligns with the organisations AV and Collaboration strengths, whilst also supporting the expansion of the organisation's IT services-based product and solutions set;
  • Overall accountability for service design and management across the Cinos Cloud 'aaS' and 'ISP' portfolio, alongside all supported technologies present within the Cinos product portfolio;
  • Design, implementation and management of a revenue retention/renewals process, designed to streamline and improve the focus on customer and account development alongside overall account profitability;
  • Maturing service management practices, supporting the existing and expanded managed services portfolio;
  • Establishing and leading service management activities within all high priority customers;
  • Working with C-level contacts within the customer base to ensure on-going service improvement and value-delivery;
  • Managing service transition activities for complex support agreements;
  • Leading pre-sales activities associated with all managed services and support opportunities;
PRO TIP
pro tip icon

In writing your Services Director resume, you will no doubt want to list your previous duties - as you should. But steer clear of just listing your duties, instead of your achievements. Make your resume stand out by communicating what you have done, and not merely what the job needed you to do.

Action Verbs for your Services Director Resume

At Enhancv, we went through countless Services Director resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

Services Director Resume Skills’ Tips & Tricks to Impress Recruiters

Resume Skills Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Services Director resume
HARD SKILLS
  • Public Speaking
  • Digital Solutions
  • Technical Skills
  • Spreadsheets
  • Point of Sales Systems
  • Data Analysis
  • Marketing Solutions
  • Writing
SOFT SKILLS
  • Transparency
  • Communication
  • Delegation
  • Decisiveness
  • Empowering
  • Consistency and Reliability
  • Empathy and sensitivity
  • Mentoring and coaching
PRO TIP
pro tip icon

Avoid getting sidetracked by Applicant tracking software by including a tech skills' section matching the job description and your own qualifications.

what to write in your resume header

CHECKLIST For Your Services Director Resume Header

icon book open

  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
PRO TIP
pro tip icon

Include a link to your portfolio in your Services Director resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Services Director Resume Summary Best Practices

what to write in your resume summary

Checklist: What to include in your Services Director resume summary:

icon book open

  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
writing icon

Resume Summary Formula:

Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
PRO TIP
pro tip icon

Your summary should act as an elevator speech, briefly promoting how you will benefit the employer if hired. Pitch your strengths in the summary and expand on them in your Services Director experience section. Give examples like how your work benefited each employer.

Listing Your Education, Certifications and Courses

Resume Education Section Checklist:

icon book open

  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.

Top Certifications for your Services Director resume

Certification Image
Master Java Web Services and RESTful API with Spring Boot
Build Java Web Services & REST API - RESTful & SOAP - with Spring & Spring Boot. Learn REST API & SOAP Web Services Now!
Certification Image
Java Web Services
Learn how to design,create , consume and secure SOAP and REST web services from scratch in easy steps.
Certification Image
VPs and Directors of Product Management: Finding Excellence
Succeeding in an intense, stressful, invigorating job
Certification Image
SQL Server Integration Services (SSIS) - An Introduction
Learn the basics of SQL Server Integration Services (SSIS) - with Practical Activities. Useful for 70-763 certification.
Certification Image
Azure Active Directory And Azure AD Domain Services
Learn how Azure Active Directory, On-Premises Active directory and Azure AD Domain Services (AADDS) integrate together
PRO TIP
pro tip icon

There are dozens of certifications that you can claim as a Services Director. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.

Services Director Resume: Additional Writing & Formatting Tips

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

Services Director Resume Summary best practices

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

PRO TIP
pro tip icon

Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Services Director resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.

Other sections to include in your resume

Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Services Director resume:

Services Director Resume: How to Make Yours More Creative & Stand Out

When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Services Director resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.

day of my life on resume - Enhancv resume section

What Makes a Great Services Director Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.
Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2022-03-25

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