Service Resume Example and guide for 2019

Working in service requires knowledge, patience, and great interpersonal skills. Show your future employers that you've got what it takes. Get inspired by the best Service resume example out there.

See resume example
Hannah Butler
Sales AssistantCarrolls Irish Gifts
05/2018 - 08/2018
Kilkenny, Ireland
Responsible for stock management including order processing and stock control.
Trained to work on tills where I focused on customer engagement and sales, averaging over 100 customers per day.
Utilized my French skills to communicate with French-speaking customers.
Deli AssistantO'Briens Sandwich Café
08/2017 - 04/2018
Kilkenny, Ireland
Responsible for to-table delivery for customers, averaging over 150 deliveries per day.
Maintained cleanliness and hygiene on-site including washing dishes and clearing tables.
Acted as point-of-contact for customers for any queries concerning O'Brien's service.
CashierErik's Delicafé
05/2017 - 07/2017
California, USA
Delicatessen and bakery chain with over 32 locations across the US.
Manned checkout for customer sales, averaging over 200 customers per day.
Responsible for stock management including restocking fridges on-site.
Delivered orders to customers at tables / prepared orders for takeout. Maintained a one-two minute prep and delivery interval at all times.
Deli Assistant Frescho Deli
08/2016 - 04/2017
Kilkenny, Ireland
Convenience store with both hot and cold deli on-site based in Kilkenny.
Responsible for opening and closing shop for the duration of my time at Frescho.
Took customer orders and prepared food, averaging over 150 customers per day.
Maintained hygiene standards and cleanliness throughout the day, halving down-time between customers.
BA in French and Media StudiesDublin City University | Expected 2:1 Degree
2016 - Ongoing
Achieved 420 points in Leaving Certificate
Customer Care
Working in the retail industry, I've developed exceptional skills at delivering welcoming service to customers.
Having worked across two continents, I've become accustomed to learning on the job.
IT Troubleshooting
Proficient in Microsoft Suite and familiar with retail systems.
English Native

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5 Best components of a Service Resume:

  • Experience relevant to the job you’re applying for
  • The right skills for the job (based on the posting)
  • Quantifiable achievements (Trained to work on tills where I focused on customer engagement and sales, averaging over 100 customers per day)
  • Examples of what makes you unique (What a day in your life looks like or your favorite books)
  • What you’re most proud of (displayed creatively)
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Service resume experience section best practices

What every service resume needs to include is a strong list of professionally presented experience. Let’s take a look at how to do that

Be Specific!

The rule of a thumb when writing your service resume experience section is to show rather than tell. Keep your bullets simple, short and straight to the point. In each bullet of your experience section mention the impact you had in your previous positions. Make sure every point is accompanied with a concrete example. So don’t just say you’re great at communication, demonstrate it.
Resume Strengths Example

Not just logical, but chronological too!

We already covered that your experience needs to be impact-oriented. The next step is start selecting which experience to include in your service resume and how to order it. It's best to keep it chronological - from the most recent position/project and continue further down. Also, carefully curate what experience you write (don’t just overwhelm the reader with everything you’ve ever done). The key here is to make tough choices and only include what a recruiter wants to see.

What's the average experience on resumes VS job description for a Service?

Our recent research on job descriptions versus resumes showed that the average amount of experience required for a service job is around 2 years. But the average experience on a service resume is 2.5 years. This looks like people working in service are slightly overqualified. When writing your new service resume, make sure you only mention experience relevant for the job you're applying for. Coming across as overqualified can break your chances.

Average Experience On Resumes vs Job Offers

avg. experience on resumes
avg. experience on job offers


Resume Experience Example

Best skills for a Service resume

3 steps to follow when adding skills to your Service resume
  • List all the soft and hard skills you have in one place.
  • Check the service job you want to apply for and write all the skills mentioned the description down too.
  • See which skills correlate, and those are the ones your service resume needs to feature.
List of the top 5 skills for resume:
  • customer service
  • call center
  • retail sales
  • data entry
  • management

Top 5 Skills On Resumes vs Job Offers


Cause and Effect - Tell them how you made a difference!

Potential employers want to know what difference would you make if you joined their company. The easiest way to show it to them is share it on your service resume. As we already covered, it's more important than ever to write what impact you had in every bullet point of your service experience. The competition for good jobs is higher than ever, so don't let the best opportunity slip away.
Resume Skills Example

Unique content ideas for a Service resume

Recruiters and hiring managers read hundreds of resumes every day. That's why you need to make your service resume stand out for the right reasons. That means showing your personality, not just your professional experience. Recruiters and hiring managers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.
Unique Resume Example

Tell them what you’re proud of!

What are you most proud of? This section doesn't have to include things and situations from your professional life. You can include something interesting about yourself and show where your true strengths are. You can share a story about overcoming hardship, learning an important life lesson, or just a triumph you had that means a lot to you. Either way, this is one of the best places to make your service resume really stand out.
Make your resume stand out
Writing a resume can feel quite overwhelming. We hope our guide for a Service resume will help you write a resume to be proud of in 2019.

Trying to land an interview? Check out more winning resume examples for inspiration.

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