Average resume stats for your industry
Pages length
1.8 p
Job titles per resume
Bullet points per job title
4.2 years
Top Skills for Retail Sales Representative resume
  1. Salesforce
  2. MS Office
  3. CRM
  4. Forecasting
  5. Cold Calling
  1. Relationship Building
  2. Time Management
  3. Storytelling
  4. Research / Information Gathering.
  5. Critical Thinking
Resume Background
pro tip icon

According to the U.S. Bureau of Labor Statistics, Store, Retail, & Product Sales positions are at a -1% growth rate, which is little to no change. With that said, there are currently 4,092,900 jobs in the market right now. The total number of jobs is expected to decrease by -26,800 to 4,066,100 in the period of 2020-30.

What’s more, the median annual wage for the Store, Retail, & Product Sales jobs was $27,320 in May 2020. The lowest 10% earned less than $10.18 per hour, and the highest 10% more than $27.70 per hour.

Our conclusion? The Store, Retail, & Product Sales job market is facing competition due to decreasing demand.

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Top Retail Sales Representative sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write a Retail Sales Representative resume experience section

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Retail Sales Representative Resume Experience: Checklist
  • Use either chronological or reverse-chronological format when listing your previous jobs;
  • Mention only relevant positions that add value to your resume;
  • Briefly state the challenges you’ve faced and how you’ve overcome them;
  • Highlight the results from your efforts (for bonus points, add numbers, percentage rates, etc.);
  • Forget about buzzwords! Use power verbs instead.

Use the examples below to build your own experience section!

Work Experience
Area Retail Sales Manager
Cogent Data
  • Gestione team e organizzazione punti vendita
  • Coordinamento 25 negozi Toscana e Lazio
  • Incaricata della supervisione di punti vendita aziendali e franchising
  • Pianificazione orari, report, monitoraggio KPI
  • Gestione del marketing operativo del punto vendita (esposizione, promo, comunicazione)
Work Experience
Area Retail Sales Manager - Multi Channel
Hermiston LLC
  • Drive sales, employee development & operational excellence in 5 ATTR locations and 6 AR locations
  • Led OHPA in RSC Business Expert Certification (56%)
  • Developed strategic relationship with AR leadership to influence sales floor strategy & business development
Work Experience
Area Retail Sales Lead - Multi Channel
Hahn Inc
  • Expert for DOS territory for all promotional & product launches
  • Lead strategist for all reporting and analytics for 60 retail locations
  • Researched and reported on market trends including competitor & promotional launches
Work Experience
Beauty Adviser - Retail Sales
Zeal Wheels
  • Beauty consulting with customers
  • Front register support
  • Training new employees
  • Applying makeup and various different beauty products to customers
Work Experience
Coordinator Retail Sales & Marketing
Thiel - Larson
  • Redaktorka webu innogy - vytvářím veškerý webový obsah od metadat, přes tvorbu bannerů, formulářů, akordeonů až po vkládání příloh, videí a prolinků a to jak na innogy.cz, tak i na portále a v aplikace innosvět. Připravuji nové microsite, podílím se na tvorbě kampańových a produktových stránek. Na portále připravuji soutěže, zasílám zprávy do aplikace. Rovněž testuji nové komponenty a podílím se na tvorbě kontaktních - pobočkových stránek. Vytvořila jsem widget pro přepis energií na innogy.cz.
  • Podpora External a Internal Sales - vyřizování reklamací, management tisku a obchodní dokumentace, organizace schůzek, zápisy a fakturace.
  • Administrativa - objednávky, docházky, suport pro manažery.
Work Experience
Retail sales Service Station
Admire Arts
  • coordinated efficient Restocking of petroleum products to dedicated service station
  • provide accurate information about station stocks , Service tank Position
  • offer each customer top notch , personal service and support to boost sales
  • log in reports expenses,receipts and sales document into digital platform
Work Experience
Team Leader - Retail Sales Assistant
Candor Corp
  • Part-Time
  • Assist with the day to day activities related to the daily running of the business
  • Provide a high level of customer service including preparing home deliveries
  • Lead a team of staff to provide the best service to our customers
Work Experience
Head of Retail Sales Department
Epic Adventure Inc
  • Retail Sales
  • Digital Projects
  • New Mobility
  • Products & Promotions
  • Dealership Network
Work Experience
Retail Sales Associate
Strosin, Nolan and Pfeffer
  • Offer customer outstanding support and serivce by understanding needs. U.A.E
  • recommending right products.Phone
  • resolve customer issues.00971501345812
  • Ensure proper presentation, organize, storing and replenishment of stock.
  • Achieve group sales target. E
  • Documentation. rejin.nelb@gmail.com
Work Experience
Retail Sales Supervisor
Schmeler and Sons
  • I began part-time, February 2020. Six months later, the company promoted me to Sales Supervisor.
  • As supervisor, I train 10+ Sales Associates in the specifics of new collections, their fabrics, fit and silhouettes.
  • I work closely with all associates instilling ideas they can use to better assist the variety and needs of our customers. This training has directly increased our sales by 41% over last year.
  • This personal training occurs in both a group setting and individually on the floor (when I am the MOD) and my associates have questions or need assistance.
  • At the end of the day (managers rotate turns) I do all aspects required by the main headquarters in New York City to close out the store.
  • I am in charge of creating all of the opening daily reports. These reports include: all employees' break time, managers' segments to do MOD and the times and sections of the store needed to be covered by each associate to provide a greater customer service. The "Plan for the Week/Month" covers topics like Traffic, ADS, UPT, Conversion, and how many transactions associates need to generate per day (based on trends from last year). For closing procedures, I close and balance registers, count the Petty Cash from safe to confirm money is correct and make the deposit slip. Closing communications of the day, explain how the business plan for the day performed, discusses the store's UPT, ADS, highest and lowest hour of Conversion and what garments sold most and name our store's top three sales associates and their individual UPT and ADS numbers. Copies of these documents are emailed to both our store and regional managers. Before the store is locked for the night, associates who have stayed (after closing to the public) have been busy preparing the store for the next day's opening.
  • I assist with visual merchandising (when needed). Displays should have curb appeal and brand signature. As a way of engaging my Sales Associates, I came out with the idea for the "Look of the Week". To confirm my associates have brand knowledge, each Monday one associate is given the task of putting together an explaining an outfit for a character in a storyline I create.
Work Experience
Retail Sales Professional
Epic Adventure Inc
  • Meet and exceed monthly sales goals - this includes TV, Internet, Voice, Home and Mobile.
  • Provide an excellent customer experience on each interaction, success measure is Net Promoter Score.
  • Educate and engage customers through product demonstrations in a retail environment.
  • Assist in training and onboarding new Retail Sales Professionals - this includes training the billing system, store operations, sales tactics and new products/services.
Work Experience
Retail Sales Associate
  • Frequently work in 3IC role, including floor supervision, banking, opening and closing duties, warranty assessment, gear repairs, stock receipting and invoice approval.
  • Regularly responsible for processing, packing, and closing online sales, including click-and-collects.
  • Consistently achieve KPI’s and exceed daily and period sales targets.
  • Regularly receive excellent customer feedback in person and through online feedback system, including three times best regional weekly feedback.
  • Trained several of my current and past-coworkers regarding procedures, sales techniques, and technical knowledge about products.
Work Experience
Retail sales assistant
Aexie Swarm
  • store sales with excellent customer services
  • Conducted count before turn-over of cash register
  • Communication and customer service skills to deal with clients and keep them happy.
  • Attention to details to display the products at their best and keep the shop floor clean and tidy.
Work Experience
Retail Sales Associate
DuBuque, Conroy and Durgan
  • Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
  • Complete sales transactions quickly and accurately while adhering to cash protection procedures.
  • Minimize loss by actively maintaining sales floor awareness while serving customers.
  • Demonstrate an inspirational attitude that contributes to a positive team environment.
Work Experience
Retail Sales Associate
Schmeler and Sons
  • Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
  • Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
  • Opened and closed cash registers, performed tasks such as separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Work Experience
Retail Sales Associate
Kozey - Bogisich
  • Helped achieved sales goals with knowledge of over 2,000 retail products and services
  • Interacted with a wide variety of customers to 100% achieve sales goals
Work Experience
Retail Sales Associate
Bravura Origin
  • Created a clientele list within first week consisting of 15+ clients.
  • Exceeded all expectations for 12 consecutive quarters within top 15 in district sales.
  • Led national team with highest sales growth at 13%.
  • Followed customers through entire sales process, closing individual sales of $100,000+
Work Experience
Retail Sales Associate
Littel Group
  • Created a clientele list within first week consisting of 15+ clients.
  • Exceeded all expectations for 12 consecutive quarters within top 15 in district sales.
  • Led national team with highest sales growth at 13%.
Work Experience
Retail Sales Associate
Bravura Combo
  • Operazioni di apertura e chiusura;
  • Creazione di documenti di trasporto (DDT);
  • Rotazione dello stock all'interno dello store;
  • Analizzare i trend dei KPI;
  • Attività di up-selling e cross-selling;
  • Analisi dei report giornalieri.
Work Experience
Retail Sales Associate
McClure, Leuschke and Balistreri
  • Operazioni di apertura e chiusura;
  • Operazioni di VM: studio e controllo delle diverse categorie di prodotto per migliore l'esposizione;
  • Operazioni giornaliere di inventario;
  • Controllo orario dei KPI;
  • Attività di up-selling e cross-selling;
  • Coinvolgimento dell'incremento del CRM;
  • Continuo aggiornamento della conoscenza dei materiali;
  • Mantenere gli standard aziendali;
  • Analizzare i report giornalieri in chiusura.
pro tip icon

The person reading your Retail Sales Representative resume will be busy, make sure you never waste their time with fluff.

Action Verbs for your Retail Sales Representative Resume

Action or power verbs add depth to your experience. They also help you prove that you’ve taken charge of things in the past and are great at problem-solving and decision-making. Use them instead of buzzwords to make your Retail Sales Representative resume the center of attention!

Retail Sales Representative Resume: The Skills Section!

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How to write a strong Retail Sales Representative resume skills section?
  • Make sure to include all types of skills - soft, hard, technical;
  • Focus on skills that show your expertise in the field;
  • Check the job description for keywords and make sure to add them to your resume – this will help you pass ATS;
  • Leave room for discussion – elaborate on some of your strongest skills in other sections of your resume
Top Skills for your Retail Sales Representative resume


MS Office



Cold Calling

Business Development

Customer Service

Project Management


Relationship Building

Time Management


Research / Information Gathering.

Critical Thinking

Problem Solving.

Tech Savvy


pro tip icon

When describing your experience, don’t go too far from its terminology. Recruiters use ATS systems to filter resumes based on them having certain keywords, so make sure you use at least a few keywords mentioned in the job description.

what to write in your resume header
Checklist icon
CHECKLIST For Your Retail Sales Representative Resume Header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
pro tip icon

Some companies, states, and countries have non-discrimination policies about what kind of information can be included on your Retail Sales Representative resume. This might include a photo (which is often included in a resume header and might be on personal web pages you link to). You can always email the company’s HR department to ask about their policies before you apply.

A Career Summary for Your Retail Sales Representative Resume

what to write in your resume summary
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Things to include in your Retail Sales Representative resume summary:
  • Your total years of experience in the industry;
  • 2-3 of your most remarkable achievements so far;
  • How your experience relates to the position you’re applying for;
  • A very brief description of your strengths.
resume Summary Formula icon
Resume Summary Formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon

Your summary section should act as a professional taster. Use it wisely. Effectively convey your professional profile and let the hiring manager know that if they hire you, they won’t be disappointed. Make sure to include keywords from the job description too! Elaborate on your abilities further in your experience section. Again, cater to the job description.

Retail Sales Representative Resume: The Education Section

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Things to include in your resume’s education section:
  • Your highest education degree – including course, year of graduation, institution;
  • Awards received as part of your education;
  • Extracurricular activities that have helped you gain relevant skills;
  • Certifications that have helped you master new skills and increase your expertise;
  • Entry-level applicants only: relevant courses and projects.
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Top Certifications for your Retail Sales Representative resume
certification image
Sales Representative - From Beginner to Advanced

An external sales course for sales representatives calling on outlets such as retailers & wholesalers

certification image
Master Sales Training for Consumer and Retail Business

Learn Consumer Business Segment & Products, Retail Sales, CRM, Consumer Sales Analytics, Trade offers, Market Support

certification image
Retail Sales Techniques that will Explode your store Sales!

Statistics prove continuous sales training increases sales by up to 50%. If you work in retail you MUST do this course.

certification image
SPA RETAIL - how to create a sales culture in your Spa?

Boost your Spa Retail Sales and Profitability starting Today!

certification image
Sales Training: Practical Sales Techniques

Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!

pro tip icon

There are dozens of certifications that you can claim as a Retail Sales Representative. But, some are more effective than others. That’s why you mustn’t include every certificate other applicants might have. Try instead to earn and list a few of the difficult ones.

Choosing the Right Format for Your Retail Sales Representative Resume

In general, there are three basic formats for your resume:

Some things to consider when choosing the right format for your Retail Sales Representative resume include the stage of your career, whether you have all the right skills required for the job or are looking for an industry change, and what field you’re looking to grow in.

The reverse-chronological resume format is the most common one. It lets you describe your most recent job and then move backward. This makes it great for people who have around or less than 10 years of experience and are looking to highlight only their work-related skills and qualities.

If you’re just starting your career journey and reverse-chronological resumes sound too demanding, go for the functional resume format. It’s ideal for showcasing your strengths, personal qualities, skills, education, and the courses you’ve taken, without putting too much pressure on experience and expertise.

Don’t worry if neither of these sounds suitable for you – the hybrid or combination resume format will surely match your needs. It’s similar to the reverse-chronological, but with a catchy twist. Combination or hybrid resumes are great for showcasing both your experience and work-related skills and your personal qualities. Add a “What my day looks like” section for enhancing the jaw-dropping experience!

Here are some more things worth remembering when it comes to formatting your Retail Sales Representative resume:

Tired of getting rejected? Check out this article on how to craft a resume that stands out!

pro tip icon

If you feel that you don’t have high chances in a particular company, due to lack of relevant experience, then you can still consider using a creative layout. That might help you get noticed and invited for an interview, as most of the other applicants will have boring resume designs.

Other sections suitable for your Retail Sales Representative resume

Depending on the position and the industry, you can spice your resume up by adding some more sections. They will help the recruiter get a glimpse of who you are as a person, besides all your job-related skills and qualities.

Here are some examples:

How to Add Creativity to Your Retail Sales Representative Resume

Gone are the days when creative resumes were frowned upon by recruiters!

What’s more, the right amount of creativity will make recruiters remember you and want to learn more about who you are – both as an individual and as a professional.

There are two ways to build a creative resume - add creative sections or go for a more creative design approach in general. Go for whatever suits you, the position, and the industry most!

day of my life on resume   Enhancv resume section

What Makes a Great Retail Sales Representative Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

Looking to build your own Retail Sales Representative resume?

Enhancv resume builder will help you create a modern, stand-out resume that gets results
Variety of custom sections
Hassle-free templates
Easy edits
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Author image
Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about career change, development, and how to stand out in the job application process.