Professional Operations Specialist Resume Examples & Guide for 2020

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Volen Vulkov
8 minute read
Updated on 2020-01-30

Do you have what it takes to improve business efficiency in organizations? Yeah? We know you do - now let’s convince your future boss. Let your Operations Specialist resume should do your talking for you.

What do employers need? Take a look at these core required skills.

Sylvia Guzman
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Istanbul, Turkey
Experience
Financial Operations SpecialistDrouin S.A.R.L.
2016 - Ongoing
Istanbul, Turkey
Drouin S.A.R.L. is a global wholesaler of hotels and travel services.
Processed more than $200,000 in tuition reimbursement for NFCU employees in Q2 2019
Coached a portfolio of 100 small business clients through their monthly financial statements
Launched 2 new clients (Heat Software & Pulse Secure)
Processed more than $200,000 in tuition reimbursement for NFCU employees in Q2 2019
Operations Specialist - EMEACarroll
2013 - 2016
Istanbul, Turkey
Carroll's mission is to make cities more livable by reducing car usage, traffic, and carbon emissions.
Managed, supported and communicated with 140+ riders daily.
Developed a staffing schedule for over 150 employees to aid in retention and improve morale
Led Entire Company in CRM Sales: 2017
Led PIT group in IFRS15 top 10 project
Operations SpecialistRolfson
2011 - 2013
Istanbul, Turkey
Rolfson is an out of home media company that delivers media to consumers in local communities where they shop, dine, commute and play.
Created escalation policies and workflows for chart retrieval for Clover's 2016 HEDIS campaign.
Resolve all the incidents escalated from the L1 support team.
Reduced bad customer experience from 30% to 10% by data oriented operations optimization.
Completed requests for clients whose assets ranged from 0-75 million
Managed, supported and communicated with 140+ riders daily.
Most Proud Of
Luck favours the prepared
Edna Mode
A candle loses nothing by lighting another candle
James Keller
Languages
SwedishNative
SpanishNative
EnglishProficient
Strengths
Process Improvement
- Created, updated, and implemented training processes for role specific needs
- Optimized teams with new/updated information
Time Management
- Maintains an orderly process for daily tasks
- Consistently meeting deadlines on-time or ahead of schedule
Cross-Departmental Communication
- Frequently collaborate with other departments to develop and achieve successful common goals
- Communicate directly to colleagues across departments

For a deeper look into what’s the best resume format for you based on experience, check out our guides:


Here’s how to include experience on Operations Specialist resume

Experience
Operations SpecialistVerizon Wireless
Jan/2010 - Jan/2014
Company Description
I do the merchandising and inventory for our location.
I teach classes to Verzion customers so that they can learn how to use their new devices.
I help teach my team about the new technologies that come out as well as help with troubleshooting all kinds of devices from basic phones to personal computers.

Experience
Operations SpecialistThe Insurance Institute of Canada
Jan/2014 - Jan/2018
International traders of lumber, flooring, and decking since 1893.
I am the point of contact for all issues in the store and finding a fix myself or contacting the right person for help if I am not able to.
Business Process Management
Audits, Reporting and Website Maintenance

Experience
Operations SpecialistRobinson Lumber Company
Jan/2018 - Ongoing
Akasya Acıbadem AVM Kent Etabı A Blok Daire: 90 Üsküdar / İstanbul
Executive Administration & Event Planning
Managed and trained an outsourced data entry team regarding export documentation requirements
Onboarded incoming sales assistants in Salesforce and inventory software training

Here’s what a recruiter is looking for in an Operations Specialist resume

  • Required educational degree: Bachelor's or higher
  • Relevant experience and training in handling business processes and systems, including but not limited to assessing customer's needs, managing an organization's supply chain, increasing operational efficiencies, improving business value, and training staff
  • Key milestones in previous job experience, such as improving staff retention, cutting costs, building smoother workflows, etc
  • Strong interpersonal skills, particularly in managing inter-team dynamics, easing collaboration between different branches of the organization (staff, customers, suppliers, etc), and training other colleagues
  • Other soft skills, including knowledge of common operational tools and systems, such as the Microsoft Office Suite, project management platforms, content management platforms, and others


PRO TIPImpress a recruiter by listing your key job milestones, not merely your job history. For example, if you were able to introduce a new program to your old company that delivered greater efficiency, you should spotlight that instead of just defining how long you worked for the company.

Use our AI pre-written phrases to show off your Operations Specialist skills for resume]

  • Salesforce
  • SQL
  • Excel
  • Microsoft Office
  • SAP
  • Tableau
  • HTML

How to feature Operations Specialist resume skills

How to use Salesforce in your Operations Specialist resume:

Acts as a SPOC in regards to new sales policies and procedures and their distribution across the Industry to support sales operations excellence. Also appointed Industry Salesforce.com (SFDC) SPOC.

How to use SQL in your Operations Specialist resume:

Analyzing performance using Tableau, Excel, SQL.

How to use Excel in your Operations Specialist resume:

Supported sales teams and provided excellent customer service to clients during their partnership with the company

How to use SAP in your Operations Specialist resume:

Analyzed customer misreporting trends by utilizing SAP BI; captured $3M in incremental revenue annually

How to use Tableau in your Operations Specialist resume:

Developing monitoring application for tracking BI platforms (Alteryx, Teradata, Cronacle, Informatica, Spotfire, OBIEE, BOXI, QlikView, Tableau)

How to use HTML in your Operations Specialist resume:

Created the first official website for "Irlbeck Collision Center" (irlbeckcollision.com) using HTML and CSS

How to use Python in your Operations Specialist resume:

Develop regular expression commands and scripts to aid in repetitive tasks in python using Ansible.

* Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com. Use this Operations Specialist resume sample as a base to create a unique resume for yourself.

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