2020's Guide to It Director Resume Skills

Volen Vulkov Avatar
Volen Vulkov
4 minute read

Here’s how to include skills for It Director resume

  • ERP
  • Agile
  • CRM
  • SQL
  • Project Management
  • ITSM
  • ITIL

How to describe your It Director resume skills

How to use ERP in your it director resume:

Restructured sales / pre sales teams to support new go to market models within Mid Enterprise, Enterprise and SI business units (24 FTE)

How to use Agile in your it director resume:

Managed projects including UI design and feature updates in Agile methodology

How to use CRM in your it director resume:

Led this ambitious transformation program with significant results, including a new Knowledge Management tool, a unified CRM and IVR (supporting 45M inbound calls/year), a Next Gen Selfcare, as well as the setup of an Innovation and R&D team to fuel the Customer Experience. It resulted with a NPS of +10pt and strong collaboration among different corporate cultures.

How to use SQL in your it director resume:

Analyzed then effectively implemented migration from Server 2008 to Microsoft Server 2012 / SQL 2012

How to use Project Management in your it director resume:

Manage $14M budget ($10.5M Capex/$3.5M Opex) and provide direction to team of forty-two team members across development, quality assurance, reporting & BI, release management, project management, and help desk functions.

How to use ITSM in your it director resume:

Developed and deployed a customized ITSM discipline (process,
procedures, guidelines and metrics) integrated into Service Now

How to use ITIL in your it director resume:

Accountable for deliver the best IT solutions and maintain their
integrity through the course of the project applying the ITIL, PMI book
and Six sigma methodologies

What phrases to use in my It Director resume skills

APIESBSBAMVC patternsScrumSpring Framework KanbanBPMNAngular.JsJ2EJavaScriptOpen SourceMicro ServicesRDBMSNoSQLDevOpsHadoopCMSSIP
NumpyPandasScikit-LearnTensorflowKerasNLTKReactJSAngular 6+NodeJSReduxHTMLMongoDBAWS APIAWS LambdaAWS CognitoAWS RDSAWS EC2AWS SagemakerAWS S3AWS AmplifyScipyMatplotlibScrumVoIPMySQLAzureDockerPostgreSQLXGBoostOpenCVCI/CDApacheNginxPassportExpressGITTravisCICircleCILightGBMMaterializeCSSJavascriptGraphqlUIXBootstrapSemantic-UIAWS IAMAWS ElasticBeanstalkAWS AppsyncAWS DynamoDB
Threat Analysis/ManagementIT SecurityC/C++SQLJavaWiresharkSystem AnalysisData ReconcilliationNIST StandardsSystem Backup/RecoveryIDS/IPSCloud ComputingMicrosoft AzureAccess ControlsWindows/Linux/Kali LinuxNetwork MaintenanceUbiquity ManagementVulnerability Compliance
Automation & InstrumentationReliability EngineeringPressure VesselsMaintenance & Field ServiceWeldingO&GPetrochemicalChemicalMiningMetalPharmaP&P
You can also take a look at how to write a properit director resume.

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