Professional Hotel Manager Resume Examples & Guide for 2020

Professional Hotel Manager Resume Examples & Guide for 2020

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Professional Hotel Manager Resume Examples & Guide for 2020

Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2020-01-30

The number one job of a Hotel Manager is to ensure a hospitality establishment runs so smoothly that guests feel so welcomed. First things first, though: get yourself welcomed at such a place by nabbing a spot with the right Hotel Manager resume.

What does that cover? Let’s get started.

Mildred Dawson
help@enhancv.com
youtube.com/channel/mildreddawson
Calgary
Experience
Hotel ManagerCarroll
2018 - Ongoing
Calgary
Carroll is a 525 room hotel, 30,000 square feet of meeting space, restaurant, lounge, Starbucks Cafe, and a Keg Restaurant.
40 people team with 6 dotted line reporting
Oversaw the installation of a new fitness space franchise which has yielded £120,000 rent per annum.
Managed more than 30 people staff, including regular staff and internship trainees
Languages
Romanian Native
Spanish Intermediate
French Beginner
Education
Degree in social workCairo University, Egypt
2016 - Ongoing
GPA
4.0 / 4.0
MBA- Exchange ProgramHong Kong Baptist University
2012 - 2016
Calgary
Most Proud Of
Slashed YTD 2020 upsell budget
Increased 24% room and breakfast revenue vs. 2018
Brand activation
W Barcelona´s Loyalty Champion. Also, part of the Masterminds Marketing team
Pilot property for implementations
Successful implementation of REX (housekeeping ops. program) / SPG Keyless (mobile access to room) / SPG Preferences, and new upsell program as a pilot property in EAME

For a deeper look into what’s the best resume format for you based on experience, check out our guides:


Here’s how to include experience on Hotel Manager resume

Experience
Hotel ManagerNeptun Ltd. - Tourism and travel
Jan/2010 - Jan/2014
Management of hotel, restaurant, bar and SPA centre
Effective management of the restaurant, hotel and SPA center.
Developing accurate and aggressive long and short-range financial objectives, standards and work flows,
Establishing and maintaining a pro-active human resource function to ensure employee motivation, training and development.

Experience
Hotel ManagerActum Hotel
Jan/2014 - Jan/2018
Small Boutique hotel in Kranj old town
Relief hotel manager (MS Amadeus Silver, MS Amadeus Brilliant, MS Amadeus Classic, MS Amadeus Rhapsody)
Több mint 4000 személyzeti interjú
Kommunikációs tréningek (helyzetkezelés, sztandardizált kommunikáció)

Experience
Hotel ManagerLüftner Cruises - River Cruise Services
Jan/2018 - Ongoing
Corporate manageri feladatok
Increased hotel revenue by 20% within a year.
Restructure the management and re-creating a whole new culture with all hotel employees and improving the benefits.
Improved the quality work alongside with HODs to increase the standards to the next level of service

Here’s what a recruiter is looking for in a Hotel Manager resume

  • Academic degree in Marketing, Hospital and Restaurant Management, or other related fields: Bachelor's degree or higher
  • Career milestones that translated to major achievements for your previous employers, such as maximised occupancy rates through the development of an efficient rebooking system, specific contributions to raising hotel ratings, etc
  • The scope of your experience in successfully handling various processes in hospitality management, including fiscal and financial management tasks (drafting budgets, cutting costs, etc), developing or improving child protection, health, and fire safety protocols, resolving different types of complaints, negotiating with upper management and clients, multitasking, and providing great leadership
  • Interpersonal skills, which cover training new hires, establishing a great company culture, communicating verbally and non-verbally, etc
  • Affiliation/membership with or certifications from according hospitality organizations

PRO TIPIf the scope of your experience is rather large, it may be tempting to list all of them - but you’ll run the risk of overcrowding your resume with too many details. Pick about three of your most shining work experience and highlight them.

How to describe your Hotel Manager resume skills

  • HTML
  • Excel
  • Opera
  • Word
  • CSS
  • JavaScript
  • PM Systems

How to feature Hotel Manager resume skills

How to use Excel in your Hotel Manager resume:

Greeting members, vendors and guests consistently demonstrating commitment to Service Excellence

How to use Opera in your Hotel Manager resume:

Restructuration financière, operationnelle et organisationnelle avec 6.5 millions d'euros de réduction de coûts

How to use Word in your Hotel Manager resume:

" Jordane has an outstanding record in customer service and guest satisfaction. His positive demeanor and professional attitude stand out amongst his fellow colleagues at the front office department, which is evident on our TripAdvisor page. His hard work puts the word of mouth on our side. " - Amir Bakir (Director of Operations)

How to use Git in your Hotel Manager resume:

Market intelligence su le monde digital et les activités de la compétition

How to use Selenium in your Hotel Manager resume:

Using automation tests written in Java. Writing automation tests using Selenium. CI software used is Bamboo. The Bug tracking systems is TestLink, Jira and for team collaboration software - Confluence.

* Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com. Use this Hotel Manager resume sample as a base to create a unique resume for yourself.

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