Professional Client Services Resume Examples & Guide for 2020

Professional Client Services Resume Examples & Guide for 2020

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Professional Client Services Resume Examples & Guide for 2020

Volen Vulkov Avatar
Volen Vulkov
8 minute read
Updated on 2020-01-30

An Client Services resume has to go beyond the basic certifications employers expect. You need to demonstrate that you can have an impact in your roles and are a good culture fit. This means carefully studying the job and the company offering it before crafting a resume that fits it perfectly.

Elsa Sparks
help@enhancv.com
angel.co/elsasparks
Smyrna, GA
Experience
Account Executive | Client Services
Bernier2016 - Ongoing
Smyrna, GA
Bernier is a global creative agency specializing in delivering strategic, business-oriented marketing solutions for leading brands.
Achieved 90%+ annual client retention
Managed multiple accounts for KDDI that brought over USD $4.3 million of fixed revenue per year
Supported Office365 transition, administration and management
Director of Client Services
Rolfson2015 - 2016
Smyrna, GA
Rolfson is a Facebook and Instagram Marketing Partner with offices in Dublin and Johannesburg; operating in 25 market with 1,190 brands.
Led successful turnaround of The Great Indoors account; resulted in client’s same store sales up +6.9% vs. YA
Negotiated a stakeholder partnership that opened a new market channel, potential FUM of $30 million.
Turned around The Great Indoors account; resulted in client’s same store sales up +6.9% vs. YA.
Assisted team and General Manager to maintained 95% of Visa Approval Rate.
Director of Client Services
Schmeler2014 - 2015
Smyrna, GA
Schmeler is a Facebook and Instagram Marketing Partner with offices in Dublin and Johannesburg; operating in 25 market with 1,190 brands.
Led successful turnaround of The Great Indoors account; resulted in client’s same store sales up +6.9% vs. YA
Reduced costs/corporate overhead by +$8MM (+10% of revenue).
My Life Philosophy
"Character is destiny"Heraclitus
"Do not be embarrassed by your failures, learn from them and start again."Richard Branson
Education
EDUCATIONHistory & English Graduate
2012 - Ongoing
Certified Leadership CoachThe Center for Executive Coaching
2008 - 2012
Passions
Family
Proud father to growing family that keep me humble and focussed on what is important
Health and Sports
Avid fan of all sports, playing where possible and watching when opportunities to do so
Cycling
Cycling time is my thinking time and it gets me to and from the office with a healthy outlook

Go through our full resume header guide for extra insights.

Of course every resume might vary based on the person or the job. It’s important to determine where your strengths are and what information you want to get across to the reader first.

Most Proud Of
To End Extinction
By delivering ROI and Return on Mission for the San Diego Zoo and Safari Park, I helped protect animals and their habitat around the world. Through defining the brand mission as "End Extinction" and telling their conservation story, the brand is future proofed and set the bar for zoos and aquariums globally.
RIGHT

Here’s how to include skills for Client Services resume

  • Salesforce
  • Microsoft Office
  • Project Management
  • Excel
  • HTML
  • JIRA
  • MS Office

How to feature Client Services resume skills

How to use Salesforce in your Client Services resume:

Implemented Salesforce.com workflow and became internal administrator for setting up new workflows within the company

How to use Microsoft Office in your Client Services resume:

Analyzed consumer data for over 975 clients, using various Microsoft Office applications and CRM tools to make inferences

How to use Project Management in your Client Services resume:

Agile Project Management and taxonomy creation for Shopify migration at American Hotel Registry/aBundle.com

How to use Excel in your Client Services resume:

Launched comprehensive company-wide people manager training program with 97% excellent experience rating.

How to use CSS in your Client Services resume:

Worked in sales at retail stores for Sony Ericsson’s flagship device, the Xperia X10.

How to use Communication in your Client Services resume:

Redesigned customer onboarding communication flows including emails, in-app messaging and blogs

How to use Word in your Client Services resume:

Member portal WordPress/Salesforce integration for the Center for Financial Service Innovation (CFSI)

* Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com. Use this Client Services resume sample as a base to create a unique resume for yourself.

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