Average resume stats for your industry
Words
300
Pages length
1.5 p
Job titles per resume
Bullet points per job title
13
Experience
4.5 years
Top Skills for Assistant Office Manager resume
HARD SKILLS
  1. Customer Service
  2. Microsoft Office
  3. Sales
  4. Project Management
  5. Outlook
SOFT SKILLS
  1. Communication
  2. Planning and organisation
  3. Prioritization
  4. Efficiency
  5. Responsibility
Resume Background
pro tip icon
INDUSTRY STATS

According to the U.S. Bureau of Labor Statistics, Assistant Office Manager positions are at a 9% growth rate, which is as fast as average. With that said, there are currently 322,000 jobs in the market right now. The total number of jobs is expected to increase by 28,600 to 350,600 in the period of 2020-30.

What’s more, the median annual wage for the Assistant Office Manager jobs was $98,890 in May 2020. The lowest 10% earned less than $56,080, and the highest 10% more than $169,930.

Our conclusion? The Assistant Office Manager job market is wide open for candidates.

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Top Assistant Office Manager sections that make the best resume

  • Header
  • Professional summary
  • Experience (with numbers and results)
  • Relevant skills
  • Education
  • Certifications

How to write an Assistant Office Manager resume experience section

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Assistant Office Manager Resume’s Job Experience Checklist:
  • Use 4-6 bullet points per job title;
  • Don’t go further than a decade behind when describing your job history, unless you’re applying for an executive position;
  • Combine job responsibilities as well as achievements with numbers in results when you describe your past work;
  • Start each sentence with a power verb and avoid overused buzzwords;
  • Use either C-A-R or S-T-A-R methodology, when describing your experience.

The work experience samples below come from real Assistant Office Manager resumes that got people hired at top companies. You can use them as an inspiration to build your own resume:

Work Experience
Business Owner/Office Manager
Eco Focus
2016-2020
  • Outstanding front desk services and always gave 150% to my work and position.
  • Managed the office administration and procedures, organised office functions, and oversaw daily operations in the office of 9 agents.
  • Upgraded phone systems, back-end database, and many other various systems to help agents achieve higher revenues over throughout the year.
  • Responsible for hiring, onboarding, training, preparation of checklists, employee handbooks, implementation of systems and the overall success of new employees.
  • Managed office social media presence, bringing in more leads and walk-ins adding to the success of our REALTORS®.
  • Responsible for approving, and entering listings into Deal Manager, while creating listing packages for agents and advertising on social media.
  • Processed sales, from entry into Deal Manager to conveyancing, to closing and payout following proper BCFSA procedures.
Work Experience
Office Manager/Accountant
Admire Arts
2015-2017
  • Processed day to day payables and receivables using Quickbooks
  • Processed payroll on biweekly basis for all employees along with filing with Receiver General and Workers Comp
  • Set up new employees in the database, through our banking system for direct deposit, as well as process termination and ROE procedures
  • Created bank deposits and transfers to foreign accounts
  • Audited Sales Orders for validity and ensuring that documentation and work processes was implemented, followed and maintained

Work Experience
Office Manager/ Closing Coordinator
Moxie Marketing
2018-2020
  • Complete sale files from the time of acceptance to closing, following clause deadlines in detail and following up on documentation deposits, closing gifts, setting up inspections and preclose and finally closing the sale
  • Processed listings and Comparative Market analysis and set up showings for a team of four busy agents
  • Handle and organize HR and hiring of new staff and initial staffing of admin staff while assisting and providing strong input in the creation and updating of Admin and Agent contracts
  • Create interview questions and perform interviews with new hire potentials
  • Organized new hiring testing and profiling while working closely with the Team Leader
  • Created extensive training manual for the office including all office policy and procedures, over 1000 pages in length
  • Created and recreated extensive spreadsheets for commission tracking using a wide range of complex formulas going back over previous years commissions to balance
Work Experience
Account Senior & Office Manager
Kozey - Bogisich
2019-2021
  • gestione rapporto clienti agenzia quotidiano;
  • coordinamento attività agenzia, coordinamento del personale, monitoraggio e supervisione lavori;
  • gestione attività commerciali clienti/agenzia;
  • gestione fornitori/partner;
  • sviluppo attività promozionali, concorsi e materiali a supporto sia online che offline;
  • supervisione attività amministrative, preventivazioni e budget aziendale.
Work Experience
Office Manager
Candor Corp
2020-2022
  • Compile & submit proposals and bids
  • Handle AP & AR for company
  • Submit monthly and bi-weekly payroll to ADP
  • Assist with employee onboarding
  • Prepare weekly manager's meeting and attend
Work Experience
Office Manager / Sales & Marketing Senior Support
Movie Intense
2012-2014
  • HR, Administrative & clerical duties for the Office.
  • Maintaining Excel reports for all the properties in inventory along with their utility bills.
  • Managing contracts file with complete details.
  • Renewals of property on regular basis.
  • Property hunting as per clients requirement, negotiating & mediating price another details.
  • Closing deals in least time span.
Work Experience
Office Manager
Inspire Co
2015-2019
  • Manage visa process through DMCC, medical & Emirates ID and insurance cover for current and new employees.
  • Maintained employee personal files and records.
  • Attendance tracking and leave management.
  • Liaised with PRO for employee visa issuance and renewals.
  • Travel management for all employees traveling on business & annual leave.
Work Experience
Admin & HR support / Front Office Manager
Movie Intense
2017-2018
  • Provided clerical and administrative support to Human Resource department.
  • Managed employee engagement activities.
  • Maintain employee personal files & records.
  • Liason with PRO for employee visa issuance & renewals.
  • Organize Internal and external events for the company employees and visitors.
  • Negotiations with supplier & vendors for long term corporate contracts.
Work Experience
Front Office Manager
Erudite
2009-2014
  • Conducted customer discovery with 30+ members
  • Growth hacked the database from 30,000 sign ups to 350,000
  • Founded of one of the most important sustainable design startups in Mexico City an initial 4 member team.
  • Increased monthly visits from 100,000 to over 2 million in a year
Work Experience
Assistant Front Office Manager
Hessel - Ruecker
2012-2014
  • Launched the 24 hour's check in - check out service
  • Successful Pre-Opening of all 3 Hotels, helped in preparing the standard operating policies & procedures for the department.
  • To increase the customer satisfaction index and TripAdvisor ranking, Launched Surprise & Delight guests amenity program.
  • Prepared the Night Audit tasks lists for all the 3 properties in coordination with the Finance Department.
  • Launched the GDPR compliance protocol for the department and successfully became the GDPR champion for all the 3 Hotels.
Work Experience
Assistant Front Office Manager
Nixue Root
2015-2017
  • Managing and training the concierge, night auditor and team of receptionists.
  • Troubleshooting emergencies.
  • Liaising with other departments
  • Rooms division budgeting. .
  • Ensuring employees are offering exceptional
    Customer service.
  • Delegating duties.
  • Routing sales productivity reports to staff.
    Motivating employees.
  • Handling cash and end of day checking.
  • Dealing with customer complaints and issues.
Work Experience
Assistente Executiva | Office Manager
Eco Focus
2015-2017
  • Gestão Administrativa da Unidade RJ;
  • Departamento Pessoal, Contas a Pagar e Financeiro;
  • Suporte aos Sócios e Coordenadores;
  • Reserva de Passagens e Hotéis;
  • Recepção de Clientes e Atendimento Telefônico;
  • Organização de Eventos e Reunões;
Work Experience
Assistente Executiva | Office Manager
Cipher Publishing
2017-2018
  • Suporte total a Presidência, Diretoria Executiva e toda Família;
  • Reserva de Passagens e Hotéis;
  • Contas a Pagar/Receber, Reembolsos;
  • Administração da Unidade e de Equipe de Funcionários;
  • Atendimento Telefônico e Organização Agenda Pessoal;
  • Organização de Eventos e Reuniões;
Work Experience
BACK OFFICE MANAGER
Nixue Root
2017-2018
  • Favorire e migliorare i rapporti commerciali con la clientela acquisita (B2B Italia ed estero) tramite contatti mirati a soddisfare i bisogni del cliente, creare valore aziendale, snellire i processi operativi e contribuire alla soddisfazione e fidelizzazione del cliente
  • Gestione in autonomia delle trattative negoziali (B2B) tra la clientela ed il nostro ufficio di Merchandising in Asia finalizzate ad ottenere un compromesso favorevole per entrambe le parti
  • Gestione e coordinazione del team di back office commerciale (2 persone) ; comunicazione degli obiettivi aziendali, condivisione e scambio di idee con il team.
  • Gestione della piattaforma e-commerce del marchio "Love our Planet" e contatto diretto con i partner commerciali (software-house e magazzino logistica)
  • Supervisione degli ordini B2C (elaborazione e status, magazzino e spedizioni) e gestione del customer care sui canali social (IG e FB)
  • Attività di influencer marketing (ricerca di micro-influencer, pianificazione obiettivi brand awareness e revenues, monitoraggio dei risultati delle campagne)
  • Attività di OPN sui canali social per rafforzare la diffusione della marca (presenza su Forum e profili concorrenza)
  • Introduzione di nuove features sulla piattaforma per migliorare la UX e generare più revenues (analisi dati quantitativi e qualitativi; feedback dalla clientela tramite sondaggi e interviste)
  • SEO (attività off-site) ricerca URL pertinenti ed autorevoli a cui linkare (back-link esterni)
Work Experience
Back Office Manager
Moxie Marketing
2009-2014
  • Developing, promoting and selling tour packages.
  • Supervision and coordination with suppliers, wholesalers, transport departments, handling agencies.
  • Organizing transfers, accommodation, trips, activities.
  • Overseeing travel agreements, company revenues and expenses.
  • Launching new business opportunities - exploring potential travel markets , establishing business with other partners - wholesalers, agents, hoteliers.
Work Experience
Office Manager
Eco Focus
2015-2017
  • Consistently ranked among top 5 in sale volume
  • Achieved 112% of sales target
Work Experience
Cluster Front Office Manager
Bonefete Fun
2011-2018
  • Led the pre-opening Front Office team for ITC Royal Bengal, a 456 room, luxury property in Kolkata which has gone on to become an iconic landmark hotel in Eastern India.
  • Managing schedules, organized office functions, and overseeing daily operations of office with 135 employees.
  • Brought ITC Royal Bengal to rank 1 on Trip Advisor within the first 1 year of operations and simultaneously ensured Rank 2 for the sister hotel ITC Sonar and highest Social Media ranking for both the hotels at 4.8 in the city for year 2020.
  • Piloted Fully Contactless Arrival and Departure experiences with introducing Ecobillz synced with Opera which was replicated over the entire portfolio of ITC Hotels.
  • Conceptulized and launched Everyone Sells program for associates during COVID-19 operations which added INR 2.54 Cr to the top line revenue for the hotel for 2020-21.
  • Introduced IVR for telephones and integrated chatbot functionality into hotel In Room Systems to reduce call queue, increase guest satisfaction and manpower efficiencies.
Work Experience
Front Office Manager
Lambent
2021-2022
  • Achieved a rank 1 on Trip Advisor within one year of taking charge for the hotel (jump of 10 ranks) and Internal Guest Satisfaction Index of 93.4% which was the highest amongst the Luxury Hotels portfolio.
  • Achieved ancillary revenue of .09 Cr for 2017-18, 1.10 Cr for 2018-19 and 1.15 CR for 2019-20.
  • Achieved The Highest Loyalty Penetration for 2 Loyalty Programs, Club ITC and Marriott Bonvoy (erstwhile SPG) in year 2016, 2017 and 2019.
  • Developed an Internal Events team and monetised the same for INR 30 lacs
  • Was awarded Front Office Manager of the Year 2019 by International Hospitality Expo and Hotelier India for 2018.
Work Experience
Front Office Manager
Monk
2012-2018
  • Successfully launched the Signature Concierge Services.
  • Led the team to achieve the highest Internal Guest Satisfaction Index at 93.6% in year 2014-15.
  • Started the signature Welcomdiva program for Resort properties.
  • Intoduced the Product Upkeep Program at the hotel in coordination with Housekeeping team to ensure Room Upkeep for the hotel.
Work Experience
Front Office Manager & Asst. Front Office Manager - WH
Kozey - Bogisich
2016-2020
  • Planned and implemented several remodelling changes as Asst FOM including new SOPs on Telephone Handling, Guest Celebrations, Introduction of Childrens Program.
  • Achieved Level 3 certification in Six Sigma Enabled QIT(Quality Improvement Team).
  • Had taken complete charge of Hiring, Internal Audits, Debtors recovery and CPRN monitoring as AFOM.
  • Was promoted to a Front Office Manager, being the youngest and fastest one to grow the ladder from the ITCHMI.
pro tip icon
PRO TIP

Include quantitative data throughout your Assistant Office Manager resume to impress the hiring manager. Real facts and figures that show off your competency as an audit manager go a long way. Did you reduce the costs of audits? Manage a large team? Boosted efficiency? Show off the real numbers!

Action Verbs for your Assistant Office Manager Resume

At Enhancv, we went through countless Assistant Office Manager resumes and uncovered which are the unique words people use to spice up their resumes. Forget about buzzwords - use these power words instead to make your experience section shine.

Assistant Office Manager Resume Skills’ Tips & Tricks to Impress Recruiters

Checklist icon
Resume Skills Section Checklist:
  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
Top Skills for your Assistant Office Manager resume
HARD SKILLS

Customer Service

Microsoft Office

Sales

Project Management

Outlook

Data entry

Mailchimp

Front Desk Software

Cash Handling

SOFT SKILLS

Communication

Planning and organisation

Prioritization

Efficiency

Responsibility

Problem-solving

Attention to detail

Customer service

Phone Etiquette

Discretion

pro tip icon
PRO TIP

Add a Talent Section to your resume, where you can pick your top 3 soft skills and describe how you used them to complete a project or balance departmental communication.

what to write in your resume header
Checklist icon
CHECKLIST For Your Assistant Office Manager Resume Header
  • Your name and surname in a legible and larger resume font
  • The job title you’re applying for or your current job title as a subheading to your name
  • Link to your portfolio or online profile, such as LinkedIn
  • Address (City and State for the US; just your city for rest of the world)
  • Email address
  • Headshot (required or welcomed in the EU; not required and sometimes frowned upon in the US)

Stick to popular email providers such as Gmail or Outlook. And use these professional formats to create your username:

  • first.last@gmail.com
  • last.first@gmail.com
  • firstlast@gmail.com
  • f.last@gmail.com
  • first.l@gmail.com
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PRO TIP

Include a link to your portfolio in your Assistant Office Manager resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Assistant Office Manager Resume Summary best practices

what to write in your resume summary
Checklist icon
Checklist: What to include in your Assistant Office Manager resume summary:
  • Years of experience;
  • Highlight top 3 skills and proficiencies;
  • One big professional accomplishment you’re most proud of, that you can tie with the aforementioned skills;
  • Use short, direct sentences - but no more than three - to keep the HRs interested.
resume Summary Formula icon
Resume Summary Formula:
Resume Summary Formula: [Adjective] [job title] with [number] years of experience in [industry], a proven ability to [relevant, measurable skills], and a strong background in [relevant context of your work experience] seeks a position as [the job title you’re applying for].
pro tip icon
PRO TIP

Include a link to your portfolio in your resume header. Most companies will require that you include one in your resume, and even if they don’t, it’s an excellent opportunity to directly show them your proudest projects.

Listing Your Education, Certifications and Courses

Checklist icon
Resume Education Section Checklist:
  • Ensure your hard skills section (including technologies) are exactly matching the job description.
  • Don’t simply list your soft skills. Apply the “show, don’t tell” principle - let your job achievements speak for themselves.
  • Find a way to showcase your skills beyond the skills section.
  • Your resume’s skill section is important to ATS systems - so don’t skip it.
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Top Certifications for your Assistant Office Manager resume
certification image
Becoming an Office Manager

Office Managers help workplace operations run smoothly by managing workflows, relationships, and strategic initiatives.

certification image
Become an Admin and Office Manager

Administrative Office Management is the process of. planning, organizing and controlling all the information related act

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Ultimate Microsoft Office; Excel, Word, PowerPoint & Access

Learn basic to advanced Microsoft Office skills in this 9-course bundle for Office 365 or Office 2019

certification image
Professionalism in the Office

Professionalism in the Office

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Microsoft Excel - Excel from Beginner to Advanced

Excel with this A-Z Microsoft Excel Course. Microsoft Excel 2010, 2013, 2016, Excel 2019 and Microsoft/Office 365

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PRO TIP

If you hold a certain major and a minor, your majors should be mentioned first.

How to write an Assistant Office Manager resume

There are three basic resume formats you can choose from:

The most optimal format for your particular case will depend on your years of experience, as well as whether you’re switching industries or not.

Reverse chronological resumes are best suited for experienced individuals who are sticking to their industry. The experience section takes a central place, and its bullets contain your responsibilities and achievements, coupled with numbers and results.

Functional resumes are used by less experienced jobseekers or career changers. Note that it’s not a format that recruiters prefer, as most are used to the classic chronological alignment. Instead of a list of job titles, functional resumes focus on your skills, and through what experiences you gained them.

Hybrid resumes are great for both experienced and entry-level candidates, as well as career changers. They combine the best of both worlds - most often in a double column format, where one side of the content is focused on your experience, whereas the other - on your skills, strengths, and proudest moments.

Here are more resume tips regarding your layout and style:

To take it a step further, check out how your resume can stand out without leaning too much on the creative side.

pro tip icon
PRO TIP

Sometimes you’ll want to go after a job which requires more experience than you have. Instead of using a typical Assistant Office Manager resume layout, you can use a creative layout. Getting noticed is the most important challenge and a creative resume layout might help you get invited for an interview as most of other accountants have boring resume designs.

Other sections to include in your resume

Depending on the type of company (corporation or start-up; innovative or traditional), job seniority level and your location, you may want to include more sections to your Assistant Office Manager resume:

Assistant Office Manager Resume: How to Make Yours More Creative & Stand Out

When you send your resume to a potential employer, chances are it's the fiftieth one they've seen that day. That's why you need to make your Assistant Office Manager resume stand out for the right reasons. That means showing your personality, not just your professional experience. Employers are far more likely to remember a candidate who seems like a genuine person and not a robot. Do this by including your passions (which is also a great place to demonstrate skills on a resume), share your favorite books, or even what your usual day looks like.

day of my life on resume   Enhancv resume section

What Makes a Great Assistant Office Manager Resume: Key Takeaways

  • Choose a resume layout that sends the right message across and fits your current career situation;
  • Create a resume header that shows your desired job title, and easy to find contact numbers;
  • Be specific about your experience, accomplishments and future goals in your summary;
  • Feature detailed metrics and specific examples that show the impact you made in your previous roles when describing your experience;
  • List soft skills backed by examples;
  • Add all of your technical skills and certifications that you have and match the job description;
  • Show off a dash of personality in your resume that will demonstrate your culture fit and the right mix of hard and soft skills.

Looking to build your own Assistant Office Manager resume?

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Author image
Volen Vulkov
Volen Vulkov is a resume expert and the co-founder of Enhancv. He applies his deep knowledge and experience to write about career change, development, and how to stand out in the job application process.