- Led the sales, design, support and delivery team to provide and excellent customer experience and efficiently fulfill daily orders, event orders and holiday demand.
- Coordinated deliveries and event set-ups. Led on-site set-up teams.
- Managed house change accounts, point-of-sale system, website, social media accounts and HR records.
- Interviewed, hired, on-boarded and trained new hires.
- Managed property including maintenance of interior and exterior.
- Merchandised showroom including products, displays, fresh materials, plants and gift items.
- Led team to ensure proper handling, care and maintenance of fresh floral and plant inventory.
- Researched, selected and purchased inventory.